RoadVitals

2007 BMW 328

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Apr 16, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 5, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2007 BMW 328, most frequently naming the electrical, airbags and seat belts categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 88 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical430.8%
  • Airbags323.1%
  • Seat belts215.4%
  • Steering215.4%
  • Driver assistance17.7%
  • Engine17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Feb 5, 2016
840,000 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsElectricalSeat belts
Filed Apr 16, 2019

RECEIVED A RECALL NOTICE FOR A BLOWER MOTOR WIRING ISSUE (17V-676) AND AN EXTENSION IN LIMITED WARRANTY FOR THE SUPPLEMENTAL RESTRAINT SYSTEM. BMW NORTH AMERICA SAID THEY COULD NOT SEE THE VEHICLE IN THERE SYSTEM AND COULD NOT INITIATE REPAIRS UNTIL IT WAS. I PURCHASED THE VEHICLE IN TENNESSEE ON 3/23/16, BUT SAW IN THE CARFAX REPORT THAT IT WAS ORIGINALLY PURCHASED OVERSEAS.

NHTSA ID
11196676
Incident
Apr 2, 2019
Mileage
110,000 mi
Airbags
Filed Feb 10, 2019

TAKATA RECALL I RECEIVED MAILED CORRESPONDENCE FROM TK HOLDING REGARDING DEFECTIVE AIRBAGS FOR MY 2007 328XI. I WAS INSTRUCTED TO COMPLETE THE CLAIM FORMS MAILED TO MAIL WHICH I DID. SUBSEQUENTLY MY CLAIM WAS DENIED AND TO DATE NO REPAIRS HAVE BEEN MADE OR OFFERED FOR THE AFFECTED TAKAKA PARTS INSIDE MY VEHICLE. AS IT MY ONLY MEANS OF TRANSPORTATION. I CONTINUE TO DRIVE WITH THE FAULTY PARTS. I AWAIT RECALL FOR THE TAKAKA INFLATOR RECALL. I MADE AN APPOINTMENT TO BMW OF MT. LAUREL TO FIX IT AND WAS INFORMED THAT THEY WERE NOT FIXING TAKATA INFLATOR RECALLS AT THAT TIME.

NHTSA ID
11175997
Incident
Dec 12, 2017
Airbags
Filed Jun 20, 2018

THE PASSENGER RED AIR BAG LIGHT HAS COME ON AND REMAINS ON. IT DOE NOT MATTER IF SOMEONE IS SITTING IN THE SEAT OR NOT.

NHTSA ID
11102759
Incident
May 21, 2018
ElectricalSeat belts
Filed Nov 7, 2017

I'M HAVING TROUBLE WITH MY SENSOR SYSTEMS. NOT ABLE TO PASS SMOG. ALSO MY DOOR HANDLES HAVE MELTED FROM SOME HEAT WHEN MY CAR IS EXTREMELY HOT. THESE ARE SOME OF THE OTHER PROBLEMS I'M HAVING.

NHTSA ID
11044111
Incident
Apr 30, 2017
Mileage
100 mi
Engine
Filed Apr 14, 2017

THE ENGINE COMPLETELY SHUTS DOWN AT HIGHWAY SPEEDS WHEN BRAKING OR ACCELERATING MODERATELY HARD, WHICH IN TURN SHUTS DOWN POWER STEERING AND PROBABLY THE POWER BRAKES!!! THIS HAS HAPPENED FOUR TIMES. FOR EACH OF THESE EVENTS, I WAS DRIVING THE CAR NORMALLY AT HIGHWAY SPEEDS FOR AN EXTENDED TIME, PROBABLY LONGER THAN TWO HOURS. IN ONE INCIDENT ON APRIL 12, 2017, THE ENGINE SHUT DOWN WHEN I QUICKLY ACCELERATED TO ALLOW FOR SAFE TRAFFIC FLOW INVOLVING A TRACTOR TRAILER. ANOTHER INCIDENT ON SAME DAY INVOLVED MODERATELY HARD BRAKING AS I APPROACHED STALLED TRAFFIC ON THE TAPPAN ZEE BRIDGE. I WAS IN THE LEFT LANE AND THE ROAD DID NOT HAVE A SHOULDER. THIS CREATED A SERIOUS HAZARD WITH HEAVY TRAFFIC. A THIRD INCIDENT ON THE SAME DAY OCCURRED DURING MODERATELY HARD BRAKING AS I APPROACHED A TOLL BOOTH. LOSS OF POWER STEERING (AND PROBABLY POWER BRAKES) CREATED A SERIOUS HAZARD. A FOURTH INCIDENT OCCURRED APPROXIMATELY 18 MONTHS EARLIER WHEN I BRAKED MODERATELY HARD WHILE EXITING FOR A REST STOP. LOSS OF POWER STEERING (AND PROBABLY POWER BRAKES) CREATED A SERIOUS HAZARD. IN THE RECENT THREE EVENTS, THE "SERVICE ENGINE SOON" LIGHT TURNED ON. THE ENGINE WOULD NOT RESTART IMMEDIATELY. AFTER LESS THAN A MINUTE, THE VEHICLE RESTARTED, DROVE NORMALLY, AND THE INDICATOR LIGHT TURNED OFF. IN THE EVENT WITH ACCELERATION, THE ENGINE WOULD NOT RESTART EASILY FOR 15-30 MINUTES; EVENTUALLY IT RESTARTED AND DROVE NORMALLY. DURING THE 15-30 MINUTES, THE ENGINE SPUTTERED, BUCKED, AND SHUT DOWN REPEATEDLY. I REPORTED THIS ISSUE TO THE BMW DEALER AFTER THE FIRST EVENT AND THEY SAID THE ONLY POTENTIAL CAUSE WAS WATER PUMP SPEED DEVIATION. I REPLACED WATER PUMP IN MAY 2016 AS THEY RECOMMENDED.

NHTSA ID
10972374
Incident
Apr 12, 2017
Mileage
130,000 mi
Steering
Filed Jan 14, 2017

WHILE DRIVING THE CAR THE CAR GAVE ME AN ELV LOCK ERROR AND LOCKED THE STEERING WHEEL.

NHTSA ID
10945295
Incident
Jan 13, 2017
Mileage
130,000 mi
Steering
Filed Oct 17, 2016

WHEEL STERRING LOCK MALFUNCTION, ESSENTIALLY THERE STEERING NO LONGER WORKS AND CAR SHUTS DOWN.

NHTSA ID
10916390
Incident
Oct 16, 2016
Mileage
90,000 mi
Electrical
Filed Aug 19, 2016

THE REAR DOORS WON'T LOCK AND THE FRONT DOORS WON'T UNLOCK AND THE GAS LID WON'T OPEN! THIS JUST HAPPENED OUT OF NOWHERE. READ ONLINE BY LOTS OF FOLKS THAT'S IT'S AN DOOR ACTUATOR AND WRONG FUSE. DEALER IS VERY AWARE OF THE DEFECT AND LOTS OF FOLKS HAVING THE SAME DEFECT - IT REALLY SHOULD BE TAKEN CARE OF BY THE DEALER!

NHTSA ID
10897294
Incident
Aug 19, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B340414

SERVICE BRAKES, AIR:DISC; STEERING: STEERING WHEEL/HANDLE BAR

Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

B611305

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.

B110208

ENGINE AND ENGINE COOLING

Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally.

B110208

ELECTRICAL SYSTEM; POWER TRAIN

Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 328 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013101147.8
2012711
2011371145.4
2010311
2009111148.4
2008811
2007Viewing911
2006011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.