AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2011 BMW 328
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 37 NHTSA owner-reported complaints for the 2011 BMW 328, most frequently naming the airbags, electrical and engine categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 9 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 2011 | 1 | 1 |
| May 2011 | 2 | 3 |
| Jun 2011 | 1 | 4 |
| Jul 2011 | 1 | 5 |
| Apr 2013 | 1 | 6 |
| Oct 2014 | 1 | 7 |
| Mar 2015 | 1 | 8 |
| Feb 2016 | 1 | 9 |
| Apr 2016 | 1 | 10 |
| Aug 2016 | 1 | 11 |
| Sep 2016 | 1 | 12 |
| Oct 2016 | 2 | 14 |
| Dec 2016 | 1 | 15 |
| Mar 2017 | 1 | 16 |
| May 2017 | 1 | 17 |
| Jun 2017 | 1 | 18 |
| Jul 2017 | 2 | 20 |
| Aug 2017 | 2 | 22 |
| Sep 2017 | 1 | 23 |
| Nov 2017 | 1 | 24 |
| Feb 2018 | 2 | 26 |
| Apr 2018 | 1 | 27 |
| May 2018 | 1 | 28 |
| Jun 2018 | 1 | 29 |
| Aug 2018 | 1 | 30 |
| Sep 2018 | 1 | 31 |
| Oct 2018 | 1 | 32 |
| Dec 2018 | 2 | 34 |
| Feb 2019 | 1 | 35 |
| Mar 2019 | 2 | 37 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags1328.3%
- Electrical817.4%
- Engine48.7%
- Seat belts48.7%
- Exterior lighting36.5%
- Driver assistance36.5%
- Interior & seats36.5%
- Fuel system24.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
MY BMW 328I E93 HAS THE SERVICE ENGINE SOON (SES) LIGHT COME ON WHILE I WAS DRIVING ON THE HIGHWAY. THE COMPUTER SHOWS ERROR CODE 2B3A (P1449 DMTL SYSTEM FAULT). I CLEARED THE CODE AND IT CAME BACK A WEEK LATER. I TRIED REPLACING THE GAS CAP AND THE ERROR STILL COMES BACK THE SAME. I WAS DOING FURTHER RESEARCH AND CAME ACROSS THIS ARTICLE (ATTACHED) FROM NHTSA.GOV DESCRIBING THE SAME EXACT PROBLEM, WITH THE SAME EXACT CODE AND EVEN MY ENGINE IS THE SAME N52K FOR MY E93 328I. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10051299-3508.PDF THE DMTL PUMP IS THERE TO HELP REDUCE EMISSIONS AND IF THE SYSTEM IS FAULTY, THE BMW DEALERSHIP SHOULD HONOR THE REQUEST FOR SERVICE WORK TO REPLACE THE DMTL PUMP UNDER THE EMISSIONS/EXTENDED EMISSIONS WARRANTY. I CALLED AND THEY SAID THERE'S NO RECALL FOR THIS VIN SO THEY CAN'T HELP ME...AND THEY ARE MAKING ME PAY FOR THE DIAGNOSTIC FEE...BUT I DO IN FACT HAVE MY EMISSIONS WARRANTY STILL IN EFFECT FOR THE VIN WHICH IS 8 YEARS OR 80,000 MILES, WHICHEVER COMES FIRST. IT SEEMS THAT THERE NEEDS TO BE AN ACTIVE RECALL FOR THESE FAULTY DMTL PUMPS/SYSTEMS AS THIS PROBLEM EXISTS FOR ENGINES LIKE MINE -THE N52K ENGINE. I ENCOURAGE THE NHTSA TO TAKE A LOOK INTO THIS MATTER AND WORK CLOSELY WITH BMW NORTH AMERICA TO INSTITUTE A REMEDY FOR THIS. THANK YOU IN ADVANCE AND HAVE A NICE DAY.
- NHTSA ID
- 11191573
- Incident
- Mar 17, 2019
- Mileage
- 57,500 mi
SOMETIMES WHEN I TRY TO OPEN THE DRIVER'S SIDE DOOR USING THE MECHANICAL HANDLE, DOOR DOES NOT UNLOCK. I HAVE TO USE MY KEY FOB TO REMOTELY UNLOCK THE CAR BEFORE THE DOOR HANDLE WILL WORK TO OPEN THE DOOR.
- NHTSA ID
- 11185564
- Incident
- Mar 5, 2019
- Mileage
- 60,000 mi
THE DOOR HANDLE ACTUATOR SPORADICALLY FAILS AND THE DOOR CAN NOT BE OPENED WITH EITHER THE INSIDE OR OUTSIDE DOOR HANDLE.
- NHTSA ID
- 11181911
- Incident
- Feb 22, 2019
- Mileage
- 90,000 mi
I HAVE A BMW 328I SERIES 2011 4 DOOR SEDAN VEHICLE ) I PURCHASED MY CAR 2018 APRIL AND SINCE THE 1 ST DAY IT HAS GIVEN ME ELECTRICAL PROBLEMS DIAGNOSTICS NOR ANY MECHANIC HAVE FOUND SOULTION THE VEHICLES BATTERY SUDDENLY DRAINS I HAVE GOTTEN 5 NEW BATTERYS REPLACED BECAUSE THEY END UP BEING BAD AND I ALWAYS HAVE A DRAINED BATTERY AFTER 3 OR LESS HOURS OF RECENTLY USAGE ALSO THE VEHICLE IN VARIOUS OCCASION TURNS OF IN THE FREEWAY ,WHILE DRIVING IN THE STREET ETC. WHEN IT SHUTSDOWN LIGHTS FLICKER ,AND IN DASHBOARD THEIRS SHORTAGE NOISE AND IN THE DASHBOARD THE GROUND PICTURE WITH THE VEHICLE IS RED (NO CHECK ENGINE ) MY BRAKE LIGHT IS PERMANENTLY ON THEN AFTER 1-2 MIN CAR TURNS ON COMPLETLY WELL AND THE GROUND LOGO WITH THE VECHILE IS YELLOW BUT IT CAN TURN OF AND DO THE SAME IN 1-3 MIN OR SOMETIMES IT WONT DO IT UNTIL 4 HR OR THE NEXT DAY BUT IT IS A CONSTANT THING EVERYTIME I DRIVE THE VEHICLE I HAVE STARTED TO WORRY BECAUSE I NOTICED MY BATTERY FULL OF ACID AND I REPLACED IT THREE TIME BECAUSE TR SCID IS MELTING THE METAL WERE THE BATTERY GOES AND IT IS NEXT TO THE GAS TANK
- NHTSA ID
- 11162804
- Incident
- Sep 18, 2018
- Mileage
- 135,000 mi
TAKATA AIRBAG PROBLEMS ON THE PASSENGER SIDE OF THE VECHICLE. WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, 'CHASE AUTOPLEX' HE RESETTED THE SETTINGS EVERYTHING WAS WORKING PROPERLY, BUT AFTER GETTING HOME, THE NEXT DAY MY CAR SHOWED AIRBAG PROBLEMS. WHEN I CALLED HIM, HE SAID HE CAN'T HELP ME OUT WITH IT. SO MY QUESTION IS THAT, IF YOU GUYS CAN HELP ME GET A RECALL ON THIS AIRBAG, SO I DON'T HAVE TO SPENT MONEY ON IT MYSELF, I WILL APPRECIATE IT. THANKS
- NHTSA ID
- 11156473
- Incident
- Aug 9, 2018
ELECTRICAL SYSTEM MALFUNCTION. BMW DEALER SHIP NOT TAKING RESPONSIBILITY FOR THESE DEFECTS, THE SPARKS PLUGS KEEP BURNING OUT DUE TO THE CAR OVERHEATING.
- NHTSA ID
- 11139011
- Incident
- Sep 29, 2018
- Mileage
- 80,000 mi
I CALLED THE DEALERSHIP (MOTORWORKS BMW IN BLOOMINGTON MN) REGARDING TWO OPEN RECALLS (PCV HEATER AND AIR BAG) THEY TOLD ME THAT THE AIRBAG WAS NOT AFFECTED BUT THEY WOULD REPAIR THE PCV HEATER. I AM MORE CONCERNED ABOUT THE AIR BAG AS IT IS RELATED TO CRASH SAFETY.
- NHTSA ID
- 11129531
- Incident
- Sep 13, 2018
- Mileage
- 122,000 mi
BOTH DRIVER AND PASSENGER LED TAIL LIGHTS ARE STARTING TO FAIL. BOTH ARE FLICKERING AND ONE IS DIMMING, THIS IS HAPPENING ON THE TAIL GATE MOUNTED LIGHTS
- NHTSA ID
- 11122470
- Incident
- Aug 1, 2018
- Mileage
- 96,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The basic conditions for initializing the power windows are not met.
ELECTRICAL SYSTEM
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
ENGINE AND ENGINE COOLING
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
BMW: ON SOME VEHICLES, WHEN STARTING, LOW BEAM, WITH 0552 OPTION, WOULD BRIEFLY FLASHES, DUE TO A FAULTY LED MAIN LIGHT MODULE THAT NEEDS REPLACING. MODEL 2008-14 F01, F02, F06, F07, F10, F12, F13, F25. *PE
ENGINE AND ENGINE COOLING:ENGINE
BMW: DIFFERENT FAULT CODES STORED FOR THE N51, N52K, N52T, AND N55 ENGINES IN THE DME RELATED TO VANOS AND CAMSHAFT POSITION. *KB UPDATED 11/1/13. *PE UPDATED 05/05/2014 *JS
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
BMW: CRANKCASE PRESSURE DIAGNOSIS AND INFORMATION FOR ALL VEHICLES. *RM UPDATED ON 4/24/2013. *KB
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.