RoadVitals

2011 BMW 328

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Mar 26, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 5, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

Overview

Our database contains 37 NHTSA owner-reported complaints for the 2011 BMW 328, most frequently naming the airbags, electrical and engine categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1328.3%
  • Engine48.7%
  • Seat belts48.7%
  • Exterior lighting36.5%
  • Driver assistance36.5%
  • Interior & seats36.5%
  • Fuel system24.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Feb 5, 2016
840,000 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel system
Filed Mar 26, 2019

MY BMW 328I E93 HAS THE SERVICE ENGINE SOON (SES) LIGHT COME ON WHILE I WAS DRIVING ON THE HIGHWAY. THE COMPUTER SHOWS ERROR CODE 2B3A (P1449 DMTL SYSTEM FAULT). I CLEARED THE CODE AND IT CAME BACK A WEEK LATER. I TRIED REPLACING THE GAS CAP AND THE ERROR STILL COMES BACK THE SAME. I WAS DOING FURTHER RESEARCH AND CAME ACROSS THIS ARTICLE (ATTACHED) FROM NHTSA.GOV DESCRIBING THE SAME EXACT PROBLEM, WITH THE SAME EXACT CODE AND EVEN MY ENGINE IS THE SAME N52K FOR MY E93 328I. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10051299-3508.PDF THE DMTL PUMP IS THERE TO HELP REDUCE EMISSIONS AND IF THE SYSTEM IS FAULTY, THE BMW DEALERSHIP SHOULD HONOR THE REQUEST FOR SERVICE WORK TO REPLACE THE DMTL PUMP UNDER THE EMISSIONS/EXTENDED EMISSIONS WARRANTY. I CALLED AND THEY SAID THERE'S NO RECALL FOR THIS VIN SO THEY CAN'T HELP ME...AND THEY ARE MAKING ME PAY FOR THE DIAGNOSTIC FEE...BUT I DO IN FACT HAVE MY EMISSIONS WARRANTY STILL IN EFFECT FOR THE VIN WHICH IS 8 YEARS OR 80,000 MILES, WHICHEVER COMES FIRST. IT SEEMS THAT THERE NEEDS TO BE AN ACTIVE RECALL FOR THESE FAULTY DMTL PUMPS/SYSTEMS AS THIS PROBLEM EXISTS FOR ENGINES LIKE MINE -THE N52K ENGINE. I ENCOURAGE THE NHTSA TO TAKE A LOOK INTO THIS MATTER AND WORK CLOSELY WITH BMW NORTH AMERICA TO INSTITUTE A REMEDY FOR THIS. THANK YOU IN ADVANCE AND HAVE A NICE DAY.

NHTSA ID
11191573
Incident
Mar 17, 2019
Mileage
57,500 mi
Filed Mar 9, 2019

SOMETIMES WHEN I TRY TO OPEN THE DRIVER'S SIDE DOOR USING THE MECHANICAL HANDLE, DOOR DOES NOT UNLOCK. I HAVE TO USE MY KEY FOB TO REMOTELY UNLOCK THE CAR BEFORE THE DOOR HANDLE WILL WORK TO OPEN THE DOOR.

NHTSA ID
11185564
Incident
Mar 5, 2019
Mileage
60,000 mi
Electrical
Filed Feb 22, 2019

THE DOOR HANDLE ACTUATOR SPORADICALLY FAILS AND THE DOOR CAN NOT BE OPENED WITH EITHER THE INSIDE OR OUTSIDE DOOR HANDLE.

NHTSA ID
11181911
Incident
Feb 22, 2019
Mileage
90,000 mi
Driver assistanceElectricalExterior lighting
Filed Dec 20, 2018

I HAVE A BMW 328I SERIES 2011 4 DOOR SEDAN VEHICLE ) I PURCHASED MY CAR 2018 APRIL AND SINCE THE 1 ST DAY IT HAS GIVEN ME ELECTRICAL PROBLEMS DIAGNOSTICS NOR ANY MECHANIC HAVE FOUND SOULTION THE VEHICLES BATTERY SUDDENLY DRAINS I HAVE GOTTEN 5 NEW BATTERYS REPLACED BECAUSE THEY END UP BEING BAD AND I ALWAYS HAVE A DRAINED BATTERY AFTER 3 OR LESS HOURS OF RECENTLY USAGE ALSO THE VEHICLE IN VARIOUS OCCASION TURNS OF IN THE FREEWAY ,WHILE DRIVING IN THE STREET ETC. WHEN IT SHUTSDOWN LIGHTS FLICKER ,AND IN DASHBOARD THEIRS SHORTAGE NOISE AND IN THE DASHBOARD THE GROUND PICTURE WITH THE VEHICLE IS RED (NO CHECK ENGINE ) MY BRAKE LIGHT IS PERMANENTLY ON THEN AFTER 1-2 MIN CAR TURNS ON COMPLETLY WELL AND THE GROUND LOGO WITH THE VECHILE IS YELLOW BUT IT CAN TURN OF AND DO THE SAME IN 1-3 MIN OR SOMETIMES IT WONT DO IT UNTIL 4 HR OR THE NEXT DAY BUT IT IS A CONSTANT THING EVERYTIME I DRIVE THE VEHICLE I HAVE STARTED TO WORRY BECAUSE I NOTICED MY BATTERY FULL OF ACID AND I REPLACED IT THREE TIME BECAUSE TR SCID IS MELTING THE METAL WERE THE BATTERY GOES AND IT IS NEXT TO THE GAS TANK

NHTSA ID
11162804
Incident
Sep 18, 2018
Mileage
135,000 mi
AirbagsSeat belts
Filed Dec 6, 2018

TAKATA AIRBAG PROBLEMS ON THE PASSENGER SIDE OF THE VECHICLE. WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, 'CHASE AUTOPLEX' HE RESETTED THE SETTINGS EVERYTHING WAS WORKING PROPERLY, BUT AFTER GETTING HOME, THE NEXT DAY MY CAR SHOWED AIRBAG PROBLEMS. WHEN I CALLED HIM, HE SAID HE CAN'T HELP ME OUT WITH IT. SO MY QUESTION IS THAT, IF YOU GUYS CAN HELP ME GET A RECALL ON THIS AIRBAG, SO I DON'T HAVE TO SPENT MONEY ON IT MYSELF, I WILL APPRECIATE IT. THANKS

NHTSA ID
11156473
Incident
Aug 9, 2018
EngineExterior lighting
Filed Oct 8, 2018

ELECTRICAL SYSTEM MALFUNCTION. BMW DEALER SHIP NOT TAKING RESPONSIBILITY FOR THESE DEFECTS, THE SPARKS PLUGS KEEP BURNING OUT DUE TO THE CAR OVERHEATING.

NHTSA ID
11139011
Incident
Sep 29, 2018
Mileage
80,000 mi
Airbags
Filed Sep 14, 2018

I CALLED THE DEALERSHIP (MOTORWORKS BMW IN BLOOMINGTON MN) REGARDING TWO OPEN RECALLS (PCV HEATER AND AIR BAG) THEY TOLD ME THAT THE AIRBAG WAS NOT AFFECTED BUT THEY WOULD REPAIR THE PCV HEATER. I AM MORE CONCERNED ABOUT THE AIR BAG AS IT IS RELATED TO CRASH SAFETY.

NHTSA ID
11129531
Incident
Sep 13, 2018
Mileage
122,000 mi
Exterior lighting
Filed Aug 27, 2018

BOTH DRIVER AND PASSENGER LED TAIL LIGHTS ARE STARTING TO FAIL. BOTH ARE FLICKERING AND ONE IS DIMMING, THIS IS HAPPENING ON THE TAIL GATE MOUNTED LIGHTS

NHTSA ID
11122470
Incident
Aug 1, 2018
Mileage
96,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

SIM010717

ENGINE AND ENGINE COOLING

The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification

SIB-63-11-14

EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

BMW: ON SOME VEHICLES, WHEN STARTING, LOW BEAM, WITH 0552 OPTION, WOULD BRIEFLY FLASHES, DUE TO A FAULTY LED MAIN LIGHT MODULE THAT NEEDS REPLACING. MODEL 2008-14 F01, F02, F06, F07, F10, F12, F13, F25. *PE

SIB-12-14-12

ENGINE AND ENGINE COOLING:ENGINE

BMW: DIFFERENT FAULT CODES STORED FOR THE N51, N52K, N52T, AND N55 ENGINES IN THE DME RELATED TO VANOS AND CAMSHAFT POSITION. *KB UPDATED 11/1/13. *PE UPDATED 05/05/2014 *JS

SIB-11-03-08

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

BMW: CRANKCASE PRESSURE DIAGNOSIS AND INFORMATION FOR ALL VEHICLES. *RM UPDATED ON 4/24/2013. *KB

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 328 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013101147.8
2012711
2011Viewing371145.4
2010311
2009111148.4
2008811
2007911
2006011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.