RoadVitals

2011 BMW 328 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Mar 26, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 12, 2011

What this page shows

Our database holds 37 NHTSA owner-reported complaints for the 2011 BMW 328. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 37 · page 1 of 2

EngineFuel system
Filed Mar 26, 2019

MY BMW 328I E93 HAS THE SERVICE ENGINE SOON (SES) LIGHT COME ON WHILE I WAS DRIVING ON THE HIGHWAY. THE COMPUTER SHOWS ERROR CODE 2B3A (P1449 DMTL SYSTEM FAULT). I CLEARED THE CODE AND IT CAME BACK A WEEK LATER. I TRIED REPLACING THE GAS CAP AND THE ERROR STILL COMES BACK THE SAME. I WAS DOING FURTHER RESEARCH AND CAME ACROSS THIS ARTICLE (ATTACHED) FROM NHTSA.GOV DESCRIBING THE SAME EXACT PROBLEM, WITH THE SAME EXACT CODE AND EVEN MY ENGINE IS THE SAME N52K FOR MY E93 328I. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10051299-3508.PDF THE DMTL PUMP IS THERE TO HELP REDUCE EMISSIONS AND IF THE SYSTEM IS FAULTY, THE BMW DEALERSHIP SHOULD HONOR THE REQUEST FOR SERVICE WORK TO REPLACE THE DMTL PUMP UNDER THE EMISSIONS/EXTENDED EMISSIONS WARRANTY. I CALLED AND THEY SAID THERE'S NO RECALL FOR THIS VIN SO THEY CAN'T HELP ME...AND THEY ARE MAKING ME PAY FOR THE DIAGNOSTIC FEE...BUT I DO IN FACT HAVE MY EMISSIONS WARRANTY STILL IN EFFECT FOR THE VIN WHICH IS 8 YEARS OR 80,000 MILES, WHICHEVER COMES FIRST. IT SEEMS THAT THERE NEEDS TO BE AN ACTIVE RECALL FOR THESE FAULTY DMTL PUMPS/SYSTEMS AS THIS PROBLEM EXISTS FOR ENGINES LIKE MINE -THE N52K ENGINE. I ENCOURAGE THE NHTSA TO TAKE A LOOK INTO THIS MATTER AND WORK CLOSELY WITH BMW NORTH AMERICA TO INSTITUTE A REMEDY FOR THIS. THANK YOU IN ADVANCE AND HAVE A NICE DAY.

NHTSA ID
11191573
Incident
Mar 17, 2019
Mileage
57,500 mi
Filed Mar 9, 2019

SOMETIMES WHEN I TRY TO OPEN THE DRIVER'S SIDE DOOR USING THE MECHANICAL HANDLE, DOOR DOES NOT UNLOCK. I HAVE TO USE MY KEY FOB TO REMOTELY UNLOCK THE CAR BEFORE THE DOOR HANDLE WILL WORK TO OPEN THE DOOR.

NHTSA ID
11185564
Incident
Mar 5, 2019
Mileage
60,000 mi
Electrical
Filed Feb 22, 2019

THE DOOR HANDLE ACTUATOR SPORADICALLY FAILS AND THE DOOR CAN NOT BE OPENED WITH EITHER THE INSIDE OR OUTSIDE DOOR HANDLE.

NHTSA ID
11181911
Incident
Feb 22, 2019
Mileage
90,000 mi
Driver assistanceElectricalExterior lighting
Filed Dec 20, 2018

I HAVE A BMW 328I SERIES 2011 4 DOOR SEDAN VEHICLE ) I PURCHASED MY CAR 2018 APRIL AND SINCE THE 1 ST DAY IT HAS GIVEN ME ELECTRICAL PROBLEMS DIAGNOSTICS NOR ANY MECHANIC HAVE FOUND SOULTION THE VEHICLES BATTERY SUDDENLY DRAINS I HAVE GOTTEN 5 NEW BATTERYS REPLACED BECAUSE THEY END UP BEING BAD AND I ALWAYS HAVE A DRAINED BATTERY AFTER 3 OR LESS HOURS OF RECENTLY USAGE ALSO THE VEHICLE IN VARIOUS OCCASION TURNS OF IN THE FREEWAY ,WHILE DRIVING IN THE STREET ETC. WHEN IT SHUTSDOWN LIGHTS FLICKER ,AND IN DASHBOARD THEIRS SHORTAGE NOISE AND IN THE DASHBOARD THE GROUND PICTURE WITH THE VEHICLE IS RED (NO CHECK ENGINE ) MY BRAKE LIGHT IS PERMANENTLY ON THEN AFTER 1-2 MIN CAR TURNS ON COMPLETLY WELL AND THE GROUND LOGO WITH THE VECHILE IS YELLOW BUT IT CAN TURN OF AND DO THE SAME IN 1-3 MIN OR SOMETIMES IT WONT DO IT UNTIL 4 HR OR THE NEXT DAY BUT IT IS A CONSTANT THING EVERYTIME I DRIVE THE VEHICLE I HAVE STARTED TO WORRY BECAUSE I NOTICED MY BATTERY FULL OF ACID AND I REPLACED IT THREE TIME BECAUSE TR SCID IS MELTING THE METAL WERE THE BATTERY GOES AND IT IS NEXT TO THE GAS TANK

NHTSA ID
11162804
Incident
Sep 18, 2018
Mileage
135,000 mi
AirbagsSeat belts
Filed Dec 6, 2018

TAKATA AIRBAG PROBLEMS ON THE PASSENGER SIDE OF THE VECHICLE. WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, 'CHASE AUTOPLEX' HE RESETTED THE SETTINGS EVERYTHING WAS WORKING PROPERLY, BUT AFTER GETTING HOME, THE NEXT DAY MY CAR SHOWED AIRBAG PROBLEMS. WHEN I CALLED HIM, HE SAID HE CAN'T HELP ME OUT WITH IT. SO MY QUESTION IS THAT, IF YOU GUYS CAN HELP ME GET A RECALL ON THIS AIRBAG, SO I DON'T HAVE TO SPENT MONEY ON IT MYSELF, I WILL APPRECIATE IT. THANKS

NHTSA ID
11156473
Incident
Aug 9, 2018
EngineExterior lighting
Filed Oct 8, 2018

ELECTRICAL SYSTEM MALFUNCTION. BMW DEALER SHIP NOT TAKING RESPONSIBILITY FOR THESE DEFECTS, THE SPARKS PLUGS KEEP BURNING OUT DUE TO THE CAR OVERHEATING.

NHTSA ID
11139011
Incident
Sep 29, 2018
Mileage
80,000 mi
Airbags
Filed Sep 14, 2018

I CALLED THE DEALERSHIP (MOTORWORKS BMW IN BLOOMINGTON MN) REGARDING TWO OPEN RECALLS (PCV HEATER AND AIR BAG) THEY TOLD ME THAT THE AIRBAG WAS NOT AFFECTED BUT THEY WOULD REPAIR THE PCV HEATER. I AM MORE CONCERNED ABOUT THE AIR BAG AS IT IS RELATED TO CRASH SAFETY.

NHTSA ID
11129531
Incident
Sep 13, 2018
Mileage
122,000 mi
Exterior lighting
Filed Aug 27, 2018

BOTH DRIVER AND PASSENGER LED TAIL LIGHTS ARE STARTING TO FAIL. BOTH ARE FLICKERING AND ONE IS DIMMING, THIS IS HAPPENING ON THE TAIL GATE MOUNTED LIGHTS

NHTSA ID
11122470
Incident
Aug 1, 2018
Mileage
96,000 mi
Filed Jun 19, 2018

HAVE A RECALL ON BLOWER MOTOR WIRING AND VALVE HEATER. TOOK MY VEHICLE TO DEALER COUPLE OF TIME, THEY CHECKED AND NOTIFIED THAT SOME WIRES ARE BURNING AND NEEDS TO BE REPLACED BUT UNABLE TO DO SO DUE TO PART NOT AVAILABLE. IT'S BEEN COUPLE OF MONTHS NOW AND I HAVEN'T HEARD FROM THE DEALER.

NHTSA ID
11102582
Incident
Nov 1, 2017
ElectricalVisibility
Filed May 24, 2018

TL* THE CONTACT OWNS A 2011 BMW 328. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN EXPLOSION COMING FROM THE AIR CONDITIONER/HEATING SYSTEM. THE CONTACT NOTICED FUMES COMING FROM THE VENTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. UPON RESTARTING THE VEHICLE, THE AIR CONDITIONER FAILED TO OPERATE. THE CONTACT MENTIONED THAT DURING THE WINTER SEASON, CONDENSATION APPEARED ON THE WINDOWS WHEN THE HEATING SYSTEM WAS ACTIVATED. THE VEHICLE WAS TAKEN TO PARK AVE BMW (530 HUYLER ST, SOUTH HACKENSACK, NJ 07606, (201) 843-4999) WHERE IT WAS DIAGNOSED THAT THE BLOWER MOTOR WIRING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 73,450. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

NHTSA ID
11097754
Incident
Jul 26, 2017
Mileage
73,450 mi
Electrical
Filed Apr 6, 2018

CLUSTER MALFUNCTION, ONE MORNING AFTER A SNOWSTORM I STARTED THE CAR AND ALL LIGHTS ON DASH AND GAUGES STARTED TO MALFUNCTION ON AND OFF. I TOOK IT TO THE DEALER THAT DEALERSHIP SAID THE CLUSTER IS BAD THE RDC CONTROL UNIT. TPMS, BATTERY AND KOMBI WIRING. AND ASK FOR A REAL HIGH PRICE TO REPAIR. AFTER I TAKE IT TO A FEW LOCAL BMW SHOPS AND EVERYONE IS ASKING ME IF I GOT THE RECALLS DONE BUT ONLY ONE RECALL OF THREE IS AVAILABLE TO FIX. SOME THINKS IT'S WATER DAMAGES AND BMW DIDN'T CHECK THE CAR PROPERLY.

NHTSA ID
11083583
Incident
Mar 30, 2018
Mileage
69,800 mi
ElectricalEngine
Filed Feb 26, 2018

BLOWER MOTOR WIRING AND POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. CAR FEELS HOT SOMETIMES I WENT TO THE DEALER ALREADY AND WAS TOLD SOMEONE WOULD CALL ME BACK IS BEEN OVER 2 MONTHS ALREADY

NHTSA ID
11074931
Incident
Nov 28, 2017
Filed Feb 12, 2018

OVER HEAT AC

NHTSA ID
11072445
Incident
Jul 11, 2017
AirbagsSuspension
Filed Nov 20, 2017

I RECEIVED NOTICE IN OCTOBER THAT THERE IS A RECALL HOWEVER THE BMW DEALERSHIP INFORMED ME THAT "YES THERE IS A RECALL BUT WE WILL NOT BE ORDERING PARTS UNTIL AFTER JAN 2018", WELL HOW SAFE AM I DRIVING THIS CAR.....THEY ACT LIKE IT IS NOT A CONCERN...????

NHTSA ID
11047574
Incident
Nov 20, 2017
Body & structure
Filed Sep 14, 2017

THE DOOR HAS MELTED.

NHTSA ID
11023398
Incident
Sep 10, 2017
Airbags
Filed Aug 11, 2017

TAKATA RECALL AIRBAGS CONTAIN METAL FRAGMENTS WHICH CAN CAN CAUSE SEVERE INJURY

NHTSA ID
11014779
Incident
Aug 2, 2016
Airbags
Filed Aug 10, 2017

TAKATA RECALL

NHTSA ID
11014502
Incident
Aug 1, 2017
Other / unspecified
Filed Jul 7, 2017

MY RIMA KEEP CRACKING ON NORMAL POTHOLE DRIVES. I HAD THREE WHEELS FIXED ONCE, AND ONE WHEEL FIXED TWICE. THEN I HAD TO REPLACE ANOTHER WHEEL WITH A NEW WHEEL FROM BMW DEALERSHIP BECAUSE R WAS NOT REPAIRABLE. THE RIMS ARE OEM STARSPOKE 194 M

NHTSA ID
11003617
Incident
Jul 7, 2017
AirbagsSeat belts
Filed Jul 2, 2017

TAKATA RECALLS? WHEN I START MY CAR, I KEEP GETTING A MESSAGE "PASSENGER RESTRAINT MALFUNCTION" INVOLVING SEAT BELT, AIR BAG, ETC. IF I DON'T CONNECT MY SEAT BELT ON THE PASSENGER SIDE WHEN NO ONE IS IN IT, THE BELL KEEPS RINGING.MY CAR IS NOT ON THE LIST OF RECALLS FOR THIS. WHY ISN'T MY CAR ON THE RECALL LIST?

NHTSA ID
11002696
Incident
May 1, 2017
AirbagsInterior & seatsSeat belts
Filed Jun 10, 2017

GETTING "PASSENGER RESTRAINT SYSTEM" ERROR FOR NO APPARENT REASON AT ALL. I'M AFRAID THE AIRBAGS WON'T DEPLOY IN CASE OF ACCIDENT.

NHTSA ID
10994284
Incident
Jun 9, 2017
Mileage
43,958 mi
Filed May 11, 2017

FUMES COMING INTO CABIN, BMW SERVICE CENTER STATES THAT IT IS THE INITIAL BURNING OFF OF THE FUEL WHEN CAR IS STARTED, YET IT CAN BE DETECTED AN HOUR AFTER THE CAR HAS BEEN RUNNING, ESPECIALLY IF THE AIR CONDITIONING IS ON

NHTSA ID
10984914
Incident
Oct 19, 2016
Mileage
69,076 mi
Airbags
Filed Mar 10, 2017

TAKATA INFLATORS: I HAVE BEEN WAITING ALMOST A YEAR FOR BMW TO REPLACE THIS AIRBAG. I CANNOT SELL THE VEHICLE TO A DEALER UNTIL THIS IS REPLACED. I EXPECT MY AIRBAG TO BE REPLACED NOW. I WANT BMW TO COMPLETE THIS ASAP...ALL I GET FROM THEM IS "PARTS ARE NOT AVAILABLE AT THIS TIME"....

NHTSA ID
10959911
Incident
Mar 8, 2017
Airbags
Filed Dec 22, 2016

TAKATA RECALL GOT RECALL NOTICE MARCH 2016 HAVE CHECKED WITH BMW DEALER 3 TIMES AND AM TOLD I AM ON THE LIST. I LIVE IN ATLANTA, GA BUT HAVE A CONDO AT PANAMA CITY BEACH, FL AND DRIVE BACK AND FORTH REGULARLY. I DON'T UNDERSTAND WHY IT IS TAKING SO LONG WHEN THIS IS SUCH A MAJOR SAFETY ISSUE. I UNDERSTAND THERE IS A PRIORITY LIST AND I WOULD LIKE TO BE ON IT GIVEN THE AGE OF MY VEHICLE AND WHERE I LIVE.

NHTSA ID
10937134
Incident
Mar 1, 2016
Engine
Filed Oct 18, 2016

ALUMINUM HEADBOLT SHEARED OFF CAUSING INTERNAL DAMAGE RESULTING IN CAR LOSING POWER AND NOT BEING ABLE TO GET OFF THE ROADWAY. THIS IS AN N52 ENGINE AND COMPLAINTS ARE THAT THIS PROBLEM IS SOLELY CAUSED BY AN OVER TORQUE OF THE BOLT DURING MANUFACTURING.

NHTSA ID
10916848
Incident
Oct 3, 2016
Mileage
68,000 mi
Seat belts
Filed Oct 13, 2016

TL* THE CONTACT OWNS A 2011 BMW 328. THE CONTACT STATED THAT THE SEAT BELT SENSOR DETECTED AN OCCUPANT IN THE PASSENGER SEAT WHEN IT WAS UNOCCUPIED. THE DEALER DIAGNOSED THAT THE SENSOR MALFUNCTIONED DUE TO THE HEAT FROM THE LEATHER SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID
10915959
Incident
Sep 12, 2016
Mileage
80,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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