Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
35
Latest Jun 24, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
31%
of 112 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
7
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 35 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 35, in the owner's own words
May of 2019 my driver door airbag, driver side front to rear pillar airbag bursted open while driving 30mph on a flat smooth road. Took to BMW dealer and they informed me that there was a recall and they'd look into it. Days later picked up my car and they said they went off from aftermarket items on my car. Which is absurdly inaccurate. I'm an auto mechanic of 10 years and nothing I've done to my car has any effect on the airbag or safety systems of my car period. They were extremely rude, didn't want to fix the over $5000 of damage that was done to my interior. Treated me like I was some idiot. And didn't offer me a loaner vehicle for the 3 days they had my car either like they guarantee they do in the event of recalls.
NHTSA ID
11422080
Incident
May 27, 2019
Airbags
Filed Mar 17, 2021
I WAS DRIVING THE VEHICLE IN THE EARLY MORNING STILL DARK ON A STATE ROAD AND RAINING VERY HARD COULD NOT SEE OUT THE WINDSHIELD. I BELIEVE I HIT A POT HOLE. THAT'S WHEN THE SIDE CURTAIN DEPLOYED ON THE RIGHT SIDE CAUSING DAMAGE TO THE HEADLINER AND A PILLAR POST. UNKNOWN WHY IT WENT OFF. I KNOW THERE'S A RECALL FOR THE FRONT AIRBAGS AND SOME FORUMS STATED THIS HAS HAPPENED TO THEM AS WELL. I INSPECTED THE VEHICLE AND I COULD NOT SEE ANY OTHER DAMAGE TO THE VEHICLE.
NHTSA ID
11403437
Incident
Mar 16, 2021
Mileage
96,000 mi
Airbags
Filed Aug 1, 2020
SAFETY RECALL ON BMW 3-SERIES VEHICLES (MODEL YEAR 1999-2001) FOR DRIVER'S AIR BAG INFLATOR (NADI) . SINCE FEBRUARY 18,2020 I'VE BEEN TRYING TO HAVE BMW AGENT DEALER / CAR MAINTENANCE SERVICES IN CONCORD CA TO PERFORM THE REMEDY CONCERNING THIS ISSUE WITH NO RESULTS ( IT'S ALWAYS THE SAME REASON : SPARE PARTS ARE NOT AVAILABLE)
NHTSA ID
11342683
Incident
Feb 18, 2020
Airbags
Filed Jun 25, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT REACHED OUT TO TULLEY BMW OF NASHUA (147 DANIEL WEBSTER HWY, NASHUA, NH 03060; 603-888-5050) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11330817
Incident
Jan 6, 2020
Airbags
Filed May 11, 2020
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE MAY BE LINKED TO A RECALL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BMW OF ROCHESTER HILLS (45550 DEQUINDRE RD, SHELBY CHARTER TWP, MI 48317) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11324137
Incident
Nov 1, 2019
Mileage
170,000 mi
Airbags
Filed Jan 30, 2020
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11303049
Incident
Jan 30, 2020
AirbagsBody & structureEngine
Filed Jan 22, 2018
Crash reportedFire reported2 injuries reported
"TAKATA RECALL" I WAS HIT BY A DRIVER GOING APPROX 100MPH ON HIGHWAY 50E FROM BEHIND AND AFTER BEING SEVERALLY HIT MY TEKATA AIRBAG DAMAGED MY CHEST, HURT MY FACE, BURNED MY CLOTHES, ARMS, AND MADE IT IMPOSSIBLE TO BREATHE. THIS WOULDN'T HAVE HAPPENED IF BMW HAD MORE AVAILABILITY TO INFORM, REPLACE AND FIX SUCH A HORRIFIC EVENT.
NHTSA ID
11064300
Incident
Nov 24, 2017
Mileage
167,000 mi
Airbags
Filed Jan 16, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2000 BMW 328I. WHILE DRIVING 65 MPH, THE CONTACT'S VEHICLE CRASHED INTO A WALL TO AVOID BEING STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000.
NHTSA ID
11063075
Incident
Dec 29, 2017
Mileage
184,000 mi
Airbags
Filed Dec 20, 2017
I RECIEVED A NOTICE ABOUT THIS RECALL ABOUT 2 YEARS AGO AND HAD IT CHECKED AT BMW SANTA MARIA (CA). TYHEY SAID THEY WO0ULD ORDER THE PARTS AND CALL WHEN THEY CAME IN. HEARING NOTHING FOR A PERIOD OF TIME I WAS TOLD BMW WASN'T WILLING TO DO THE REPLACEMENT AT THAT TIME. THAT THE BELIEVED MY CAR WAS NOT AT RISK. WHEN I RECIECED A 2ND NOTICE I CALLED THEM AGAIN AND WAS TOLD THE REPAIRS HAD BEEN MADE. I ASKED TO SHOW ME PROOF OF THIS AND THEY HAVE NOT. I DO NOT KNOW WHAT TO DO NEXT.
NHTSA ID
11055711
Incident
Oct 16, 2017
Mileage
139,349 mi
Airbags
Filed Oct 25, 2016
TAKATA RECALL - MY AIR BAG LIGHT IS ON. EVIDENCE OF MOISTURE WAS DISCOVERED AFTER FURTHER INSPECTION BY A CERTIFIED BMW TECHNICIAN. THIS IS INLINE WILL THE CURRENT RECALL HOWEVER I AM BEING TOLD THAT MY VIN IS NOT AFFECTED. I AM EXTREMELY CONCERNED ABOUT MY SAFETY IN THE EVENT OF AN ACCIDENT. WHAT I AM EXPERIENCING IS EXACTLY WHAT IS DESCRIBED IN THE RECALL AND IT SHOULD BE REPAIRED BY BMW IN ACCORDANCE WITH THE RECALL AND THE LAW. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP BEFORE SOMETHING TRAGIC HAPPENS. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL VEHICLES THAT ARE AFFECTED BY THE FAULTY PARTS OR INSTALLATION OF THE AIR BAGS. *TR
NHTSA ID
10918682
Incident
Jun 1, 2015
Mileage
990,000 mi
Airbags
Filed Sep 12, 2016
TAKATA RECALL MY AIRBAG IN THE STEERING WHEEL DEPLOY. IT HAD BEEN PARKED FOR A WEEK OR SO GETTING FLUIDS CHANGED. WENT TO GO PICK IT UP AND THE AIRBAG IN THE STEERING WHEEL HAD DEPLOY. VEHICLE WAS PARKED TIME OF INCIDENT.
NHTSA ID
10905790
Incident
Sep 5, 2016
Mileage
180,000 mi
AirbagsBody & structureElectrical
Filed Jul 30, 2015
TL* THE CONTACT OWNS A 2000 BMW 328I. WHILE DRIVING 35 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE FRONT PASSENGER SIDE CURTAIN AND HEADLINER AIR BAGS PARTIALLY DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE AIR BAG HEAD LINER MODULE, PASSENGER SIDE DOOR AIR BAG MODULE, FRONT PASSENGER SIDE DOOR TRIM PANEL, BATTERY, AND BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V223000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ID
10745056
Incident
Oct 1, 2013
Mileage
90,000 mi
Airbags
Filed May 11, 2015
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10715703
Incident
May 9, 2015
AirbagsEngine
Filed Apr 10, 2015
TL* THE CONTACT OWNS A 2000 BMW 328I. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE DRIVER SIDE WINDOW DOOR AIR BAG DEPLOYED WITHOUT WARNING, AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 182,300. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10704956
Incident
Apr 10, 2015
Mileage
182,300 mi
Airbags
Filed Mar 18, 2015
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10695130
Incident
Sep 15, 2014
Airbags
Filed Mar 5, 2015
TL*THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10692333
Incident
Mar 5, 2015
Airbags
Filed Mar 5, 2015
TL*THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONTAL DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD TO COMPLETE STOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ID
10692297
Incident
Mar 4, 2015
Mileage
40,000 mi
Airbags
Filed Feb 20, 2015
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10689586
Incident
Feb 20, 2015
Airbags
Filed Jan 20, 2015
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ THE CONSUMER STATED THE VEHICLE WAS SCHEDULED TO BE REPAIRED ON MARCH 17, 2015. UPDATED 10/15/15*JS
NHTSA ID
10676668
Incident
Sep 15, 2014
Airbags
Filed Dec 22, 2014
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000. UPDATED 03/04/15*LJ UPDATED 6/15/2015 *JS
NHTSA ID
10667750
Incident
Jul 24, 2014
Mileage
188,000 mi
Airbags
Filed Dec 2, 2014
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA ID
10661554
Incident
Sep 1, 2014
Airbags
Filed Nov 21, 2014
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ID
10660002
Incident
Nov 6, 2014
Mileage
90,000 mi
AirbagsPowertrain (other)
Filed Aug 19, 2014
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.
NHTSA ID
10626323
Incident
Aug 18, 2014
Mileage
133,000 mi
AirbagsBrakes
Filed Nov 28, 2011
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE AIR BAG CONTROL MODULE WOULD HAVE TO BE RECALIBRATED AND REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE AIR BAGS WERE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 02V223000 (AIR BAGS:SIDE/WINDOW), THAT MAY BE RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE OCCURRED A SECOND TIME. IN ADDITION, THE CONTACT WAS MADE AWARE BY A POLICE OFFICER THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE BULBS WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER REPLACING THE LIGHT BULBS SO THE BRAKE LIGHT ASSEMBLY WAS THEN REPLACED. THE FAILURE CONTINUED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 00V048000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH), THAT MAY BE RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THIS RECALL EITHER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 01/04/12*LJ
NHTSA ID
10437453
Incident
Oct 20, 2011
Mileage
54,000 mi
Airbags
Filed Jan 4, 2011
AIR BAG LIGHT STAYS ON. AS PER THE BMW DEALERSHIP, SENSOR UNDER THE PASSENGER SEAT IS FAULTY AND IT WILL COST $800/- TO FIX IT. IN THE EVENT OF AN ACCIDENT, AIR BAG WILL NOT DEPLOY UNLESS THE ISSUE IS RESOLVED. THIS POSES A SIGNIFICANT SAFETY ISSUE. *TR
NHTSA ID
10374674
Incident
Dec 1, 2010
Mileage
72,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own