RoadVitals

2000 BMW 328I Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jun 25, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 112 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2000 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Jun 25, 2017

CAR WAS MAKING UNHEALTHY NOISES WHILE BEING DRIVEN AND ALSO WHEN GETTING ON AND OFF THE THE VEHICLE. NOISES WERE COMING FROM THE REAR AND MOSTLY UNDERNEATH, AS TIME GOES BY THE NOISES WERE PROGRESSIVELY GOTTEN WORSE. I FINALLY TOOK IT TO A SHOP TO GET IT CHECKED OUT AND THE MECHANIC FOUND THAT THE SUB-FRAME COMPLETELY RIPPED OFF FROM THE MAIN FRAME OF THE CAR. THE MECHANIC ADVISED THAT IT'S VERY DANGEROUS TO OPERATE THE VEHICLE AND THAT THE PROBLEM CAN OR MAY CAUSE A SERIOUS ACCIDENT, EVEN DEATH.

NHTSA ID
11001190
Incident
Nov 30, 2016
Mileage
159,001 mi
Fuel systemSuspension
Filed Mar 8, 2016

I BROUGHT THIS CAR ON 3-2-16 WAS TOLD THERE WAS NO ISSUES . SAME DAY I DROVE IT WAS MAKING A NOISE I IMMEDIATELY CALL THEM THEY SAID I CAN BRING IT UP TOO THE SHOP THE NEXT DAY WHERE I BROUGHT THE CAR FROM . WENT TOO SHOP NO ANSWER NO ONE WAS THERE SO I LEFT I THEN MADE APPT TOO GET IT CHECK OUT FOR 3/8/16 THEY TOLD ME BAD NEWS AND CAR IS UNSAFE TOO DRIVE I WENT BACK TOO THE SHOP THERE NOT EVEN TRYING TOO REFUND ME ANY MONEY BACK .

NHTSA ID
10845562
Incident
Mar 8, 2016
Body & structurePowertrain (other)Suspension
Filed Jan 23, 2016

REAR DRIVER'S SIDE SUBFRAME MOUNT POINT FAILURE. THE CAR HAS GONE THROUGH CLASS ACTION SUIT IN 2009, AND WAS INSPECTED BY BMW IN 2010--WAS TOLD EVERYTHING IS OK AND IT WILL NOT FAIL SINCE ONLY ONES WITH VISIBLE DEFECT WILL FAIL. BUT MINE FAILED ANYWAY 5 YEARS LATER. THIS SHOWS EVEN IF THE DAMAGE/DEFECT IS NOT VISIBLE IT CAN MANIFEST ITSELF AT ANY TIME. I WAS DRIVING ABOUT 20MPH ON CITY STREETS GOING STRAIGHT, ACCELERATING FROM A STOP, SHIFTING GEARS FROM 2ND TO 3RD WHEN A LOUD EXPLOSIVE BANG WAS HEARD FROM THE REAR WITH AN ALARMING JOLT THAT TRIGGERED AN INTERIAL LOCK ON SEATBELTS, MADE ALL OCCUPANTS SCREAM IN SHOCK AND CHILDREN CRYING. INSPECTION OF UNDERCARRIAGE REVEALED THAT THE FLOOR PAN WHERE THE REAR DRIVER SIDE SUBFRAME ATTACHES TO HAS COMPLETELY SHATTERED, LEAVING DRIVER SIDE OF THE SUBFRAME, DIFFERENTIAL, AND REAR AXLE FLOATING WITH CHUNKS OF SHEETMETAL FROM MOUNT POINT MISSING. I HAVE BEEN ADVISED BY TWO INDEPENDENT MECHANICS THAT THIS IS A DANGEROUS FAILURE AND I SHOULD NOT BE DRIVING THE CAR, AND THE ONLY REASON OF FAILURE IS DEFECT IN THE CAR. MECHANICS BELIEVE THIS FAILURE POSES SERIOUS SAFETY HAZARD SAYING IT CAN EASILY SEPARATE THE REAR AXLE AND IF THIS HAPPENS WHILE DRIVING, THE SEPARATED REAR AXLE WILL PULL ON THE EMERGENCY BRAKE CABLE AND LOCK IT UP, IMMEDIATELY STOPPING THE CAR. IF THIS HAPPENS ON A FREEWAY IT CAN CAUSE CATASTROPHIC COLLISION INCIDENT, ENDANGERING LIVES. THEY WERE SHOCKED THE CAR WAS NEVER FORMALLY RECALLED FOR SAFETY. HUNDREDS OF CARS ARE AFFECTED AND THIS IS JUST ONE GLIMPSE OF THE EXTENT OF THE FAILURES: HTTP://FORUM.E46FANATICS.COM/SHOWPOST.PHP?P=16850066&POSTCOUNT=1473 IT IS APPALLING THAT SUCH DANGEROUS DEFECT THAT IS SO WELL-KNOWN AND PREVALENT IN 1999-2000 BMW 3 SERIES HAS NEVER BEEN RECALLED TO MAKE BMW ACCOUNTABLE. REPAIR ESTIMATE MIN. $5000

NHTSA ID
10821825
Incident
Sep 25, 2015
Mileage
172,000 mi
Body & structureSuspension
Filed Jan 5, 2016

2000 BMW 328I. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE SUBFRAME STRUCTURE ISSUES. *SMD THE CONSUMER STATED A RECENT INSPECTION, REVEALED THE SUB-FRAME WAS CRACKED. WITH THE CRACK, THE CONSUMER WAS NO LONGER ABLE TO SAFELY DRIVE THE VEHICLE. THE CONSUMER WAS NEVER INFORMED OF THE DEFECT WHICH WAS THE SUBJECT OF A CLASS ACTION SUIT LAUNCHED AGAINST BMW OF NORTH AMERICA. *JB

NHTSA ID
10806982
Incident
Jan 1, 2016
Body & structureSuspension
Filed Mar 26, 2015

I WAS DRIVING 20 MPH AND ACCIDENTALLY HIT A POT HOLE IN THE ROAD. AFTER DOING SO THE 2000 BMW 328I DROVE NORMALLY. HOWEVER AFTER THIS INCIDENT I BEGAN TO HEAR A CLUNKING NOISE IN THE REAR AREA OF THE VEHICLE EVERY TIME I PUT THE VEHICLE IN DRIVE. I TOOK IT TO THE REPAIR SHOP FOR AN ANALYSIS AND WAS TOLD THERE IS A TEAR IN THE SUBFRAME. THE MECHANIC TOLD ME THE CAR IS NOT REPAIRABLE BECAUSE THE 1999 TO 2006 BMW 3 SERIES HAVE A MANUFACTURING SUBFRAME DEFECT, AND THAT ONCE THE DIFFERENTIAL BEGINS TO SEPARATE FROM THE DEFECTIVE SUBFRAME THE VEHICLE IS RENDERED WORTHLESS. HE SAID THAT THE VEHICLE IS TOTALLY UNSAFE TO DRIVE BEEN WITH TRYING TO REPAIR IT BECAUSE OF THE INHERENT DEFECT. I CALLED MY INSURANCE COMPANY, USAA, EXPLAINED THE PROBLEM AND FILED A CLAIM. THEIR ADJUSTER LOOKED AT THE VEHICLE AND REPORTED THAT IT IS A TOTAL LOSS AND IS UNSAFE TO DRIVE. HOWEVER, THE ADJUSTER SAID USAA WILL NOT PAY ANYTHING ON THE CLAIM BECAUSE IT IS A PRE-EXISTING MANUFACTURING DEFECT THAT BMW SHOULD BE RESPONSIBLE FOR. I CONTACTED BMW AND FOUND THAT A CLASS ACTION LAWSUIT WAS FILED YEARS AGO BECAUSE OF THE MANUFACTURING SUBFRAME DEFECT RENDERING THE VEHICLES UNSAFE TO DRIVE AND WORTHLESS. BMW PAID FOR REPAIRS TO RE-WELD THE SUBFRAME BUT QUIT PAYING IN 2006. BMW ACCEPTS NO RESPONSIBILITY FOR ITS DEFECTIVE MANUFACTURING OF MY CAR, SO NOW I HAVE A CAR THAT IS TOTALLY WORTHLESS AND CAN ONLY BE SOLD FOR PARTS. BMW'S REFUSAL TO RECALL AND BE RESPONSIBLE FOR THE MODEL YEARS FOR WHICH IT MANUFACTURED DEFECTIVE SUBFRAMES, THEREBY CREATING A SAFETY HAZARD THAT COULD END IN DEATH FOR THE CAR'S OCCUPANTS, IS INEXCUSABLE. BMW SHOULD TAKE RESPONSIBILITY AND BE REQUIRED TO RECALL ALL OF THE AFFECTED VEHICLES AND REIMBURSE ALL PERSONS LIKE MYSELF FOR MANUFACTURING A DEFECTIVE CAR THAT IS A SERIOUS SAFETY HAZARD AND CAUSES THE VEHICLES TO BECOME WORTHLESS ONCE A TEAR OCCURS IN THE SUBFRAME. *TR

NHTSA ID
10701844
Incident
Feb 25, 2015
Mileage
163,000 mi
Powertrain (other)Suspension
Filed Jul 9, 2012

HEARD A SQUEAKING NOISE FROM NEAR MY REAR DIFFERENTIAL. LIFTED THE CAR AND FOUND THAT THE SUBFRAME HAD PULLED THE MOUNT FROM THE BODY CAUSING THE CAR TO BECOME DIFFICULT TO CONTROL AND NEARLY SIDESWIPED A PERSON IN THE NEXT LANE. *TR

NHTSA ID
10464815
Incident
Jul 1, 2012
Mileage
133,000 mi
Body & structureSuspension
Filed Nov 12, 2011

I HAD HEARD THAT SUBFRAME FAILURE WAS EXTREMELY COMMON ON BMW E46 MODELS (1999-2006) BUT HAD NO PROBLEMS, UNTIL TODAY. I WAS DRIVING MY 2000 BMW 328I WHEN SUDDENLY THERE WAS A LOUD POP, THE STEERING BECAME LOSE AND THERE WAS A CONSTANT KNOCKING NOISE. ONCE I GOT IT HOME I LOOKED UNDER THE CAR AND SURE ENOUGH THE SUB-FRAME HAD RIPPED COMPLETED AWAY FROM THE BODY, THE ENTIRE DRIVERS SIDE WAS RIPPED OUT LEAVING TWO BIG HOLE IN THE UNDER BODY OF THE CAR. I DID SOME RESEARCH AND FOUND THERE WAS A SUCCESSFUL CLASS ACTION LAWSUIT AGAINST BMW NA BUT THAT CLAIMS HAD TO BE FILED BY 2010. THEY ARE NOT REFUSING TO FIX IT. THIS IS A CLEARLY DANGEROUS SITUATION AND THERE ARE 10'S OF THOUSANDS OF OTHERS IN ONLINE BOARDS WHO ARE EXPERIENCING THE EXACT SAME THING. *TR

NHTSA ID
10435369
Incident
Nov 12, 2011
Mileage
135,000 mi
Suspension
Filed Jul 1, 2011

PRODUCT FAILURE OF A 2000 BMW 328I. THE REAR SUB-FRAME ASSEMBLY OF THE CAR IS SEPARATING FROM THE CAR. I AM THE NEW OWNER OF THE CAR, BUT HISTORY DOES NOT SHOW ANY SIGNS OR ACCIDENTS THAT WOULD LEAD TO THIS FAILURE. THIS IS ALSO A KNOWN ISSUE WITH THIS MODEL OF BMW. THERE HAS BEEN PREVIOUS LAW SUITS INVOLVING THIS FAILURE. THIS IS ALSO A POTENTIAL PROBLEM FOR ALL 1999 - 2002 MODEL CARS BUILT ON THE E46 BODY TYPE. POSSIBILITY OF THE ENTIRE REAR SUB-FRAME ASSEMBLY RIPPING OFF WHILE DRIVING IS POSSIBLE. BMW KNOWS OF THIS ISSUE, AS THEY HAVE FIXED THE ISSUE WITH NEWER MODELS. THE PROBLEM IS DUE TO IMPROPER THICKNESS IN THE FLOOR PAN WHERE THE SUB-FRAME ASSEMBLY IS MOUNTED TO. TOTAL FAILURE OF THIS PART COULD LEAD TO SERIOUS INJURY OR DEATH OF NOT REMEDIED PROPERLY. THIS SHOULD BE HANDLED AS A RECALL, AND NOT IN A INDIVIDUAL BASIS. IF YOU SEARCH ONLINE, YOU WILL SEE MANY REPORTS OF OTHERS WITH THIS PROBLEM. BMW HAS OFFERED TO PAY UP TO 50% OF THE REPAIR COSTS FOR SOME INDIVIDUALS, WHICH SHOWS THEY KNOW IT IS AN ISSUE. HOWEVER, GETTING IT REPAIRED AT A BMW DEALERSHIP, WITH ONLY HAVING TO PAY 50%, IS USUALLY MORE EXPENSIVE THEN HAVING IT DONE AT A LOCAL BODY SHOP. *TR

NHTSA ID
10410199
Incident
Feb 1, 2011
Mileage
140,000 mi
Body & structureSuspension
Filed May 4, 2007

I HAD BEEN HEARING A NOISE FOR A COUPLE OF MONTHS AND THOUGHT IT WAS THE CLUTCH, I TOOK THE CAR INTO A BMW-APPROVED BODY SHOP AND THEY POINTED OUT THE FLAW IN THE SUBFRAME AND REAR DIFFERENTIAL AND HOW THE METAL HAD TORN DUE TO STRESS. *JB

NHTSA ID
10189811
Incident
May 2, 2007
Mileage
51,500 mi
Body & structureSuspension
Filed Aug 9, 2006

DT*: THE CONTACT STATED A VIBRATION WAS HEARD AND FELT WHILE DRIVING ON NORMAL ROAD CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE FRONT CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED BUT CONTINUED TO HAVE SIMILAR PROBLEMS. A LOUD CLUNKING SOUND WAS HEARD WHILE MAKING A TURN AT 10MPH. THE NOISE WAS CONTINUOUS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE REAR SUB FRAME HAD FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DETERMINED THE SAME SOLUTION AS THE DEALER.

NHTSA ID
10165036
Incident
Apr 1, 2006
Mileage
80,000 mi
Suspension
Filed Sep 19, 2002

PREMATURE FAILURE OF BOTH FRONT LOWER BALL JOINTS, RESULTING IN RAPID EXTREME FRONT TIRE WEAR DUE TO EXCESSIVE TOE-IN. BALL JOINT RUBBER MOUNTING IS BONDED TO THE ALLOY LOWER CONTROL ARM. THE BALL JOINT FAILS DUE TO FAILURE OF THE RUBBER BONDING. BOTH FRONT LOWER CONTROL ARM ASSEMBLIES MUST BE REPLACED. BMW DEALER DID NOT DETECT THIS DEFECT AT BMW INSPECTION I PERFORMED AT 29,000 MILES. *AK

NHTSA ID
767392
Incident
Sep 13, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .