RoadVitals

2014 BMW 328I Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Apr 3, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 151 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2014 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceElectricalEngine
Filed Apr 3, 2025

The contact owns a 2014 BMW 328i. The contact stated while driving at 45 MPH, the temperature gauge warning light illuminated, and the engine started to overheat. The contact stated that the accelerator pedal became inoperable. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

NHTSA ID
11652596
Incident
Mar 1, 2025
Mileage
160,000 mi
Driver assistanceElectricalEngine
Filed Dec 4, 2024

Starting Dec 1st, the check engine light displayed on my dash and the electrical system has malfunctioned for many features of my vehicle. I am unable to switch to Sport & Eco Mode. The car also takes multiple tries to start the engine. It has been almost 4 months since the recall announcement and remediations are still not available. the engine coolant pump is a direct cause of short circuits and engine problems

NHTSA ID
11628738
Incident
Dec 1, 2024
Driver assistanceSeat belts
Filed Oct 29, 2024

Unknown

NHTSA ID
11622628
Incident
Aug 6, 2024
Driver assistanceEngine
Filed Oct 13, 2020

WHILE DRIVING 70MPH CAR WENT INTO NEUTRAL COASTING TO A STOP. I HAD NO CONTROL OF THE GAS CAUSING A DANGEROUS SITTUATION AS WE COASTED TO THE SIDE OF THE ROAD. AFTER PLACING THE VEHICLE INTO PARK, IT WOULD NOT START AND NEEDED TO BE TOWED. VEHICLE COULD NOT BE PUT INTO NEUTRAL FOR TOWING PURPOSES. REPAIR SHOP SAID THE TIMING CHAIN HAD WENT OUT SEIZING AND RUINING THE ENGINE. 15K REPAIR BILL, VERY DANGEROUS SITTUATION HAVING NO CONTROL OVER A VEHICLE AT HIGH SPEED HIGHWAY DRIVING!

NHTSA ID
11364235
Incident
Sep 18, 2020
Mileage
85,000 mi
AirbagsBrakesDriver assistance
Filed Jan 11, 2020
Crash reported1 injury reported

TO AVOID A HEAD ON COLLISION, I WAS FORCED OFF ROAD. WHEN I MOVED OUT OF THE WAY I IMMEDIATELY APPLIED THE BREAKS WHICH THEN TOOK SOME TIME TO RESPOND AS IF IT WAS BLOCKED OR AS IF I DIDNT PRESS THE PEDAL. BY THE TIME I FELT SOME SORT OF STOPPING TENSION I WAS PUT INTO A POLE. AIRBAGS DID NOT DEPLOY.

NHTSA ID
11298566
Incident
Jan 11, 2020
Mileage
58,000 mi
Driver assistance
Filed Jul 30, 2019

CRUISE CONTROL MALFUNCTION DUE TO A SENSOR MALFUNCTION IN THE STEERING COLUMN. AS SOON AS I BEGIN DRIVING, THE MALFUNCTION MESSAGE BEGINS AND REPEATS CONSTANTLY AS I DRIVE. THIS MALFUNCTION DISABLES ALL OF THE FEATURES ON THE STEERING WHEEL. THE WARNING MESSAGE APPEARS IN THE NAVIGATION SCREEN REPEATEDLY WHEN DRIVING. IT IS DISTRACTING AND PREVENTS ME FROM USING HANDS FREE FUNCTIONS ON THE STEERING WHEEL. THE DEALER ADVISES IT IS $1,000 TO REPAIR. I NEVER USED THE CRUISE CONTROL, NOR DO I NEED IT.

NHTSA ID
11240731
Incident
Nov 5, 2018
Mileage
110,000 mi
Driver assistance
Filed Jul 1, 2018
Crash reported3 injuries reported

PURSUANT TO THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND THIS ADMINISTRATIVE AGENCY DUTY, I AM SUBMITTING A COMPLAINT AGAINST BMW AUTO MAKER. WE OWN A 2014 BMW 328I XDRIVE GT IN WHICH MY WIFE, (SAFE DRIVER), HAD AN ACCIDENT ON 06/26/2018 DUE TO "SUDDEN UNINTENDED ACCELERATION" WHILE PARKING, LEAVING TWO (2) FAMILY MEMBERS IN THE HOSPITAL WITH SERIOUS BACK INJURIES. WHILE SHE WAS PARKING AND AT FULL STOP WITH THE BRAKE PEDAL PRESSED, THE VEHICLE SUDDEN FORCEFULLY ACCELERATED AND TOOK OFF JUMPING OVER A 12 INCH PARKING LOT BARRIER WALL LANDING 4 FEET DOWN ON A FOUR (4) LANES BUSY ROAD, WATERS AVENUE (TAMPA, FL). THE VEHICLE WAS TAKEN TO THE LOCAL BMW (REEVES, TAMPA, FL) DEALER WERE WE PURCHASED THE CAR BRAND NEW AND HAVE BEEN SERVICING THE CAR. THE BMW AFTER CHARGING $190.00, CLAIMED TO BE UNABLE TO DIAGNOSE AND DUPLICATE THE PROBLEM AND WILL NOT ACKNOWLEDGE OR ADMIT HAVING THESE TYPE OF PROBLEMS THIS BMW 328I SERIES CONTRARY TO THIS AGENCY CLAIMS AND OTHER DISCLOSED IN PUBLIC MEDIA. THE DEALER DID NOT EVEN CHANGE THE ACCELERATION SENSOR FOR SAFETY UNCERTAIN. FURTHERMORE, BE AWARE, THIS IS THE SECOND TIME WE EXPERIENCE THIS VEHICLE "SUDDEN UNINTENDED ACCELERATION" MALFUNCTION AS IN 2016 DID IT AND THE VEHICLE CRASHED WHILE PARKING, STILL IN SLOW MOTION, ONTO A HANDICAP SIGN AND A PARKING LOT LANDSCAPE ISLAND (IN FRONT IF A BEST BUY STORE). LIKEWISE, AT THAT TIME THE DEALER (REVEES) CLAIMED TO BE UNABLE TO DUPLICATE THE PROBLEM AND THE VEHICLE'S ELECTRONIC CHECK DID NOT SHOWED ANOMALIES. WE HAVE PICTURES, POLICE REPORT, AMBULANCE REPORTS OF LATEST INCIDENT AND A BUSINESS RECORDED THE INCIDENT ON A SITE SECURITY CAMERA, SO EVIDENCES AVAILABLE UPON REQUEST. IT IS A SAD DAY FOR US TO EXPERIENCE BMW NOT DOING ANYTHING TO RESPOND TO OUR CLAIM AND/OR AT LEAST PREVENT FURTHER SAFETY HUMAN AND PROPERTY INJURIES RESULTING IN TRAGEDIES.

NHTSA ID
11104945
Incident
Jun 26, 2018
Mileage
60,000 mi
Driver assistance
Filed Jan 17, 2018

THIS VEHICLE HAS EXPERIENCED TWO INCIDENTS OF UNINTENDED ACCELERATION. ON JANUARY 15, 2018 IT OCCURRED AT FREEWAY SPEEDS (55 MPH) AND THE VEHICLE ACCELERATED TO APPROXIMATELY 95 MPH. FORCIBLE APPLICATION OF THE BRAKES SLOWED THE VEHICLE AND THE ACCELERATION REVERTED TO NORMAL. THE SECOND INCIDENT WAS ON JANUARY 17, 2018. THIS OCCURRED ON A SURFACE STREET AT APPROXIMATELY 40 MPH. THE VEHICLE ACCELERATED AGAIN TO AT LEAST 90 MPH, AND UPON APPLICATION OF BRAKES, REVERTED TO NORMAL OPERATION. THE VEHICLE HAS APPROX 40,000 MILES ON IT. I TOOK THIS CAR TO KUNI BMW IN BEAVERTON, OREGON. THEY CHECKED OUT THE CAR AND REPORTED THAT THEY COULD NOT DUPLICATE THE PROBLEM.

NHTSA ID
11063397
Incident
Jan 15, 2018
Mileage
40,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Feb 21, 2017

TL* THE CONTACT LEASED A 2014 BMW 328I. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE IN THE VEHICLE NEEDED TO BE UPDATED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A DIAGNOSTIC CODE FOR THE DRIVE TRAIN MALFUNCTION. THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,564. UPDATED 05/31/17*LJ *CN

NHTSA ID
10956084
Incident
Feb 18, 2017
Mileage
27,564 mi
Driver assistance
Filed Jan 7, 2016

TL* THE CONTACT OWNS A 2014 BMW 3281. WHILE AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS UNAVAILABLE. UPDATED 03/04/16*LJ *TR

NHTSA ID
10818723
Incident
Nov 7, 2015
Mileage
8,000 mi
Driver assistance
Filed May 5, 2014

DRIVING ON THE HIGHWAY, THE CAR REPORTED AN ERROR "CHASSIS: DRIVE MODERATELY. CONSULT SERVICE CENTER." THERE WERE NO OTHER SYMPTOMS. I DROVE STRAIGHT TO THE SERVICE CENTER. THE PROBLEM WAS NOT REPRODUCIBLE AT THE SERVICE CENTER AFTER TURNING THE CAR OFF. AFTER A COUPLE OF DAYS IN THE SERVICE CENTER THE ACCELERATION SENSOR WAS REPLACED. THE DAY I RECEIVED THE CAR, I GOT THE SAME ERROR, THIS TIME WHILE DRIVING AT AROUND 20 MPH. ON STOPPING AND RESTARTING, THE ERROR WAS NOT REPRODUCIBLE. 500 OR SO MILES LATER, I GOT THE ERROR ONCE AGAIN, THIS TIME AT AROUND 40 MPH. AND AGAIN, ON SHUTTING THE CAR OFF AND RESTARTING THE ERROR WAS NOT REPRODUCIBLE. I PLAN TO CONTACT THE SERVICE CENTER AGAIN TOMORROW. *TR

NHTSA ID
10586482
Incident
Apr 28, 2014
Mileage
9,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .