2016 BMW 328I Owner Complaints

When the fuel gauge reads 1/4 of a tank or less the car stalls sporadically and comes to a jerking stop. This causes the cars behind us to either slam on their brakes or swerve to avoid hitting us. We reported this to our local BMW dealer and were told this is a known issue on many models, including ours. However, our car was not included in the existing recalls, so we could either pay for a diagnostic test and the fix OR keep the tank filled. Existing recalls involved the following: In-tank fuel tank sensor getting stuck In-tank fuel line incorrectly attached In-tank fuel pump wires crimped Improper nickel plating within fuel pump Engine control unit software failure

NHTSA ID

11752072

Incident

Jul 1, 2026

Parking brake retainer Clio failed in highway causing car to lose control in the highway.

NHTSA ID

11734197

Incident

Apr 21, 2026

My vehicle was stolen. Dent on right back fender . Footage needs to be pulled from Gull Aire Village 34677. Witness was [XXX] . First dent. Sunpass has image. Reported to CLWR pd. Accident photos sent. Not same car. Allstate Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11698625

Incident

Oct 31, 2025

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11686515

Incident

Sep 11, 2025

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11685911

Incident

Sep 9, 2025

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11679405

Incident

Oct 8, 2024

Car started to have low coolant when i would replace it instantly and i took it to a shop and they told me it has a recall.

NHTSA ID

11678648

Incident

Jul 18, 2025

I have been waiting since October 2024 to get a remedy available to fix the recall on this vehicle. Dealership won’t even look at the car since the remedy is unavailable but this is a dangerous issue to have and know about without a fix anywhere in the foreseeable future.

NHTSA ID

11674642

Incident

Jul 18, 2025

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon driving and coming to a stop, there was an abnormal burning odor coming from the vehicle, and there was smoke coming front the A/C vents. The contact stated that a passenger who was occupying the front passenger's side seat and became aware of the abnormal burning odor. There was no warning light illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.

NHTSA ID

11660445

Incident

May 12, 2024

Mileage

115,000 mi

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

NHTSA ID

11655241

Incident

Sep 15, 2024

A recall was issued by BMW in August 2024. As of today, April 14, 2025, there is still no remedy issued by BMW to repair this issue. BMW states that the issue with the Water Pump Electrical Connector can cause a short circuit and engine fire.

NHTSA ID

11654416

Incident

Aug 1, 2024

Vehicle Information: •Year, Make, Model: 2016 BMW 328i GT •VIN: Provide VIN •Mileage: Insert Mileage Description of the Problem: I am experiencing recurring drivetrain malfunctions and overheating issues with my 2016 BMW 328i GT, which is currently under a nationwide recall issued in August 2024. Despite having coolant in the system, the vehicle overheats and displays a “drivetrain malfunction” warning, forcing me to pull off the road and restart the car to temporarily clear the issue. Additionally, there appears to be a leak causing fluid to drip onto the belt and other components, further compromising the vehicle’s functionality and safety. My belt slips because of the leak and it has been severely deteriorated because of even after replacing it. The dealership has consistently advised me to repair this issue at my expense, quoting costs exceeding the value of the car. Only recently did I learn about the recall addressing this defect. The dealership has failed to provide timely solutions, leaving me without a drivable vehicle. Safety Concerns: These persistent issues pose serious safety risks. The drivetrain malfunction and overheating increase the likelihood of sudden breakdowns while driving, endangering myself and other road users. Pulling off unexpectedly also creates hazardous situations on highways or busy roads. Request for Action: I request that BMW resolve this recall promptly. If repairs cannot be completed within a reasonable timeframe, I demand compensation for my inability to use the vehicle, including reimbursement for expenses incurred during this period. Alternatively, BMW should provide me with a rental vehicle or replace my car with another comparable model free of defects. Failure to do so will prompt me to seek legal arbitration to recover damages and ensure accountability. Contact Information: [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11652992

Incident

Apr 12, 2023

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11650543

Incident

Mar 25, 2025

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11647307

Incident

Mar 10, 2025

Received recall notice 5 months ago from BMW. Why is it taking so long for them to address this issue?

NHTSA ID

11636154

Incident

Aug 14, 2024

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11633178

Incident

Aug 13, 2024

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11626202

Incident

Nov 19, 2024

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving at approximately 65 MPH, the vehicle started decelerating unintendedly, with the message “Engine Hot – Stop Driving” was displayed. The contact pulled over to the side of the highway and waited for an hour for the engine to cool down, before restarting the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. There were no fault codes retrieved, and the contact was referred to the local dealer for assistance. The dealer diagnosed the vehicle but found no cause for the failure. The vehicle was not repaired. The contact linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 133,000. VIN tool confirms parts not available.

NHTSA ID

11624799

Incident

Aug 12, 2024

Mileage

133,000 mi

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11622359

Incident

Oct 28, 2024

White smoke began to ooze from under the hood, as well as through my ac vents.

NHTSA ID

11621088

Incident

Oct 21, 2024

Subject: Urgent: Ongoing Recall Issue Dear NHTSA, I hope this message finds you well. I am writing to express my concern regarding the ongoing recall for my vehicle, which has remained unresolved for over three months. Despite the recall being officially opened, I have not received any updates or a timeline for the necessary repairs, and I am feeling increasingly unsafe driving my car in its current condition. I would greatly appreciate it if you could investigate why the repairs are taking so long and provide me with any information regarding the status of the recall. Additionally, if there are any temporary measures I can take to ensure my safety while I wait for the repairs, please let me know. Thank you for your attention to this matter. I look forward to your prompt response.

NHTSA ID

11620923

Incident

Aug 14, 2024

The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11617580

Incident

Oct 1, 2024

Brake line bracket failed. It appears that the bracket is made out of plastic and is a common failure for BMWs. The failure causes the line to rattle against the lower body and eventually break. The bracket is in a place very difficult to access. BMW wants to charge 1000$ while the part cost in under 10$

NHTSA ID

11568700

Incident

Jan 30, 2024

car stops while driving, battery also draws while not in use. which is very dangerous. Already filed report with dealer ship for car. We will be having an another baby this winter and it is getting to the point where It can be very dangerous for my family. We got it checked but since it’s a manufacturer issue is what they said. Since this car doesn’t have any recalls dealer doesn’t want to do anything. We noticed that many other cars of same year have the same problem.

NHTSA ID

11554684

Incident

Feb 7, 2022

In July 2023, my 2016 BMW 328i sedan with N26 engine began emitting a large plume of smoke for 15-30 seconds from the exhaust after a cold startup. I identified the following recalls which described the same situation as mine (SI B11 11 16 and SI B11 17 16) but was informed by the local BMW dealership my VIN was ineligible for both. In early October 2023, I brought my car to a local repair shop, where the mechanic confirmed the issue to be the oil feed line and replaced it with part # 11-42-8-678-840, removing original part # 11-42-8-626-652. The aforementioned recalls specify the smoke from the exhaust is caused by faulty oil feed lines or carbonization of the turbocharger sealing ring, both of which may be resolved by installing part # 11-42-8-678-840 that includes a check valve to prevent this issue moving forward. While my car was experiencing the same problem and required the same part # to resolve, it was classified as ineligible due to the very limited scope of the recalls, namely the production and model years of eligible cars (2011-2013). While my car was manufactured in January of 2016, it still received an inadequate oil feed line that did not contain the check valve. This is problematic as no recall was issued for my car thereafter once BMW identified this issue as early as October of 2016. I have since spoken with the parts manager at my local dealership as well as a case manager with BMW of North America and was informed no further assistance could be provided. I feel my car should have been included in a recall to replace the oil feed line was it did not receive one with a check valve upon production.

NHTSA ID

11553023

Incident

Jul 1, 2023