Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2007 BMW 328XI submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I HAVE FUEL LEAKING FROM THE TOP OF MY FUEL TANK. I HAVE NEEN ADVISED THAT IT IS A FUEL TANK SENDING UNIT OR A SEAL. MY FUEL PUMP WORKS AS MY CAR IS OPERATIONAL. THE LEAK OCCURS WHEN THE GAS TANK IS OVER HALF FULL. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL.
FUEL PUMP IS BURNING OUT AND LIQUID ISN'T PASSING THROUGH THE TANK PROPERLY. THE CAR IS OVERHEATING ANF FEELS LIKE IT'S GOING TO START FIRE.
WHILE DRIVING ON THE HIWAY, THE ENGINE WILL SHAKE, CAR WILL REV, CHECK ENGINE LIGHT COMES ON, THEN ENGINE DIES. CAR LOSES POWER AND IF I'M LUCKY THEN I CAN PULL OVER TO THE SIDE. AFTER SOME RESEARCHING, SOME SERIES HAVE HAD A RECALL ON FUEL PUMP FAILURE. PLEASE REVIEW IF THE 328XI CAN BE INCLUDED IN THE RECALL.
SOUND OF METAL BEING DRAGGED ALONG THE GROUND. FRIENDS WIRED THE METAL PIECE TO CAR'S UNDERBODY AND I DROVE OVER 300 MILES ON THE HIGHWAYS NOT REALIZING IT WAS THE STRAP FOR THE GAS TANK. TOOK IT TO BMW AND THEY WERE UNABLE TO GET IT ON A LIFT TO DIAGNOSE THE PROBLEM, DUE TO TIME CONSTRAINTS. TOOK IT TO LOCAL MECHANIC AND HE PUT IT ON THE LIFT AND TOOK OFF THE 'BROKEN' STRAP. NOW WAITING FOR TWO DAYS FOR THE PIECE TO COME FROM BMW. WENT ONLINE AND SAW THERE WERE OTHER POSTINGS ON A BMW 'BLOG SITE' REFERRING TO THIS PROBLEM, AND CAUSING ME SOME ALARM THAT THE GAS TANK COULD SPLIT!!! HOPE THIS ISN'T A PROBLEM WITH A LOT OF 328XI MODELS! *TR
I HAVE A COMPLAINT/SITUATION WITH MY 2007 BMW 328IX SEDAN. BMW REFUSES TO REPAIR AT THEIR COST A SIGNIFICANT LIFE SAFETY FUEL PROBLEM. ON AUGUST 1, 2014 WHILE DRIVING ALONG A PAVED STREET IN PULLMAN WASHINGTON, THE CARS ENGINE ABRUPTLY SHUT DOWN WITHOUT WARNING. I WAS BARELY ABLE TO GET THE VEHICLE OFF THE ROAD. I HAD THE VEHICLE TOWED TO CAMP BMW IN SPOKANE WASHINGTON FOR EXAMINATION AND REPAIR. THE FOLLOWING MONDAY, I RECEIVED A CALL FROM THE SERVICE DEPARTMENT AND WAS TOLD THE FUEL PUMP WENT OUT AND THE REPAIR WOULD COST ABOUT $700 AND WOULD BE REPAIRED THAT DAY. SHORTLY THEREAFTER, I RECEIVED A CALL FROM THE SERVICE REP WHO SAID THEY DISCOVERED THE PROBLEM TO BE WORSE THAN EXPECTED. THE FUEL PUMP HAD A DRAW TUBE THAT DREW FUEL TO THE FUEL PUMP AND I WAS TOLD IT FELL OFF AND THEY WERE TRYING UNSUCCESSFULLY TO FISH IT OUT OF THE FUEL TANK, AND THAT THE VEHICLE WOULD NOT BE READY THAT DAY. I STARTED AN INTERNET SEARCH AND FOUND THIS IS HAPPENING TO OTHER BMW'S OF APPROXIMATELY THE SAME AGE/MODEL. WHAT WAS ALARMING WAS THAT COMMENTS I WAS SEEING INDICATED THAT THE DRAW TUBE THAT FELL OFF IN OTHER BMW'S HAD DONE SO BECAUSE THE FUEL GRADE REQUIRED FOR BMW'S WERE CORROSIVE TO THE DRAW TUBE AND THE FUEL ATE AWAY AT THE TUBES UNTIL THEY FELL OFF WITH THE SAME RESULT OF IMMEDIATE ENGINE SHUT DOWN. INDICATIONS FROM OTHERS WITH THIS PROBLEM INDICATED THAT DEALERSHIPS TOLD THEM THE ONLY SOLUTION WAS TO REPLACE THE FUEL PUMP, TANK AND DRAW TUBE FOR UPWARDS OF $3,000. A REPLACEMENT TANK AND FUEL TANK WILL HAVE THE SAME PROBLEM IN ANOTHER 7 YEARS OR LESS AND IT'S A VERY EXPENSIVE REPAIR NOT TO MENTION A LIFE SAFETY ISSUE. MY SERVICE REP CONTACTED BMW ABOUT THIS ISSUE AND BMW TOLD HIM THEY WOULD CREDIT MY REPAIRS FOR THE SUM OF $500 BRING MY COST FOR THE REPAIRS IN EXCESS OF $1,900.
THE ENGINE STALLED WHILE DRIVING ON FREEWAY AND WOULD NOT START AFTER THAT. DEALER REPLACED FUEL PUMP BUT IT HAPPENED AGAIN AFTER A WEEK. THIS TIME DEALER REPLACED THE FUEL SENSOR. FIRST TIME THE CAR STALLED ON LOCAL STREET BUT 2ND TIME ON THE FREEWAY. HAD TO TOW TO DEALER BOTH THE TIMES. LOSING ENGINE POWER AT HIGHWAY SPEED IS DANGEROUS AND COULD CAUSE FATAL ACCIDENT. AFTER A WEEK THE ENGINE SUDDENLY LOST MOST OF THE POWER AT HIGHWAY SPEED AND NOW DRIVES AT MAX 50MPH OR SO. DEALER IS STILL TRYING TO TROUBLESHOOT THE CAR, ROOT CAUSE UNKNOWN. ALL THIS HAPPENED JUST AFTER 10 DAYS OF CAR GOING OUT OF WARRANTY. *TR
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE WHILE DECELERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL LINE WAS DISCONNECTED AND THE ENTIRE FUEL SYSTEM WOULD NEED REPLACING. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,000. UPDATED 08/31/11 *BF THE CONSUMER STATED WHILE DRIVING DOWN THE PARKWAY AT 65 MPH, THE ENGINE ABRUPTLY SHUT DOWN. WHEN THE CONSUMER ATTEMPTED TO RESTART THE VEHICLE, THE STARTER TURNED OVER, BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DETERMINED THE FUEL PUMP FAILED. THE FUEL LINES HAD DISCONNECTED FROM THE FUEL PUMP. THE DEALER TEN STATED THE ONLY WAY TO REPLACE THE LINES, WAS TO REPLACE THE ENTIRE FUEL TANK. UPDATED 09/12/11
I HAVE A 1999 BMW 328I THAT I PURCHASED IN 2005 FOR $25,000 I JUST PURCHASED A 2007 BMW 328XI ON MAY WITH 54K MILES ON 11/1/10 IT TURNED OUT THAT I BOUGHT A $35,000 DEATH TRAP WITH THE DOORS NOT OPENING OR THE GAS TANK TO TAKE IT TO THE DEALERSHIP SO NOW IT JUST SITS THERE IN MY DRIVEWAY. MY 1999 WITH STILL DOES THAT SAME PROBLEM BUT OFF AND ON NOT LIKE THIS 2007 DEATH TRAP. I'M NEVER EVER BUYING A BMW AGAIN. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .