2007 BMW 328XI Interior & seats Problems

Quote: Report Receipt Date: NOV 12, 2013 NHTSA Campaign Number: 13V564000 Component(s): AIR BAGS Potential Number of Units Affected: 76,565 Manufacturer: BMW of North America, LLC The Problem: The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure. Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury. Repair: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, anticipated to be in March 2014, BMW will send a second letter and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. This is reproducible with the front passenger seat. The seatbelt light and airbag light turn on when a passenger is present. This car is unsafe for anyone to be seated in the front passenger seat even when buckled as the red seatbelt and red airbag turn on and stay on until the passenger unbuckles and exits this vehicle.

NHTSA ID

11616745

Incident

Sep 26, 2024

MY PASSENGER AIRBAG SENSOR LIGHT FOR THE SEAT KEEPS GOING ON I'VE HAD THIS RESET TWICE AND IT JUST KEEPS COMING BACK ON AND NOW IT DOES NOT GO OFF . I WAS TOLD THERE WAS A RECALL ON THIS ABOUT 4 YEARS AGO IT OBVIOUSLY WASN'T FIXED.. I WAS DRIVING THIS LAST TIME WHEN THE LIGHT CAME ON.

NHTSA ID

11129659

Incident

Aug 20, 2018

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE ONLY DOOR THAT OPENED WAS THE FRONT DRIVER'S DOOR. THE OTHER DOORS FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. *TT

NHTSA ID

11099846

Incident

May 21, 2018

Mileage

48,000 mi

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SEAT WIRING HARNESS AND SEAT OCCUPANT DETECTION MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. ..UPDATED 03/16/16 *BF THE CONSUMER STATED SHE AND HER HUSBAND SOLD THE VEHICLE TO HER PARENTS. UPDATED 03/22/16.*JB

NHTSA ID

10822307

Incident

Jan 16, 2016

Mileage

93,000 mi

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE PASSENGER RESTRAINT FAILURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DIAGNOSIS WAS THE RESULT OF THE SEAT SENSOR MAT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS OFFERED THE PART FOR FREE, BUT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE CONTACT WAS AWARE OF A RECALL RELATING TO THE FAILURE, BUT WAS NOTIFIED FROM THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE LIGHT ILLUMINATED CONTINUOUSLY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ID

10690885

Incident

Sep 14, 2014

Mileage

85,000 mi

THE DOOR LOCKING MECHANISM FAILED, MAKING ALL OF THE PASSENGER DOORS UNUSABLE, EVEN FROM THE INSIDE. IF THERE ARE PEOPLE IN THE VEHICLE, THEY CANNOT GET OUT EXCEPT THROUGH THE DRIVER'S DOOR, REPRESENTING A MAJOR SAFETY HAZARD. IN THE CASE OF FIRE OR OTHER EMERGENCY, PASSENGERS IN MY CAR WOULD HAVE BEEN TRAPPED, UNABLE TO ESCAPE THE VEHICLE BECAUSE THERE IS NO MECHANICAL LOCK RELEASE ON THE INSIDE OF THE CAR. BMW HAS RELEASED A SERVICE BULLETIN TO REPLACE FUSE 57 WITH A 20 AMP FUSE INSTEAD OF A 15 AMP FUSE, BUT THIS DOES NOT FIX THE BASIC PROBLEM OF HAVING NO ESCAPE FROM THE INSIDE OF THE VEHICLE. EVEN AFTER REPLACING THE FUSE WITH A 20A, IT BLEW AGAIN AND WOULD HAVE TRAPPED PASSENGERS AGAIN. I FEEL VERY UNSAFE TRANSPORTING MY FAMILY IN THIS VEHICLE KNOWING THAT THIS SAFETY HAZARD HAS PERSISTED SO LONG WITHOUT A RECALL. *TR

NHTSA ID

10568116

Incident

Aug 9, 2013

Mileage

75,000 mi

MY 2007 328XI BMW DRIVER'S SIDE DOOR WILL NOT UNLOCK OR LOCK. SEEMS TO BE A COMMON ISSUE AND A RECALL NEEDS TO BE DONE WITH THESE... *TR

NHTSA ID

10513064

Incident

May 21, 2013

Mileage

80,000 mi

DOOR LOCKS DO NOT OPEN, DOORS NOT ABLE TO OPEN. FUEL DOOR TRAPPED CLOSED. *TR

NHTSA ID

10504766

Incident

Mar 27, 2013

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2007 BMW 328 XI. THE CONTACT STATED THAT WHILE PARKED, THE REMOTE KEY FOB FAILED TO UNLOCK ALL OF THE DOORS AND THE KEY HAD TO BE USED TO MANUALLY UNLOCK THE DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000.

NHTSA ID

10495127

Incident

Jan 27, 2013

Mileage

48,000 mi

I OWN A 07 BMW 328XI, ON 10/03/12 I GOT OUT OF MY CAR AND TRIED LOCKING IT AND ONLY TWO DOORS LOCKED. THE DOORS WOULD NOT UNLOCK WITH THE FOB OR THE DOOR SWITCH LOCATED IN THE CAR. IN ORDER TO GET INTO CAR I HAD TO CLIMB OVER THE PASSENGERS SEAT AND WHEN IT WAS TIME TO GET OUT THE SAME HAD TO HAPPEN. I CALLED MY LOCAL DEALER AND THEY TOLD ME THAT IT WAS A ACTUATOR PROBLEM, SO ASKED IF THERE WAS ANYTHING I COULD DO TO GET THE DOORS UNLOCKED TILL MY APPT. I MADE. HE PROCEEDED TO TELL ME NO AND UPON READING SOME FORUMS HE COULD HAVE SAID USE THE KEY HIDDEN IN THE FOB TO UNLOCK THE DOOR OR CHECK THE #57 FUSE WHICH CONTROLS THE LOCKS. UNFORTUNATELY, I PRETTY DISAPPOINTED WITH MY DEALER BECAUSE HE COULD HAVE POTENTLY PUT ME IN A DANGEROUS SITUATION, HE COULD HAVE TOLD ME THESE THINGS BUT HE CHOICE TO SAY NOTHING TO GET ME IN THERE. THIS IS A KNOW PROBLEM WITH BMW'S AND COULD BE A DANGEROUS PROBLEM IF THE CAR WAS TO RUN OFF THE ROAD IN A BODY OF WATER AND THE PERSON HAS TO OVER SEATS TO GET BECAUSE OF THE DRIVERS DOOR NOT BEING ABLE TO OPEN. *TR

NHTSA ID

10479407

Incident

Oct 3, 2012

Mileage

105,000 mi

91 YEAR OLD PERSON COULD NOT GET OUT OF THE CAR, FUSE 57 FAILED AND ALL DOORS WERE LOCKED AND ALSO DOOR HANDLES AND KEY FOB WERE INOPERATIVE. BMW SHOULD HAVE A MANDATORY RECALL FOR THIS DANGEROUS SAFETY ISSUE. IF AN ACCIDENT OCCURS, PEOPLE COULD BE TRAPPED IN THE CAR. WHAT A DISGRACE BMW! *TR

NHTSA ID

10475181

Incident

Sep 5, 2012

Mileage

38,000 mi

THE POWER LOCKS DO NOT WORK. THE LOCKS ON THE DRIVER AND PASSENGER FRONT DOORS WERE LOCKED BUT THE BACK DOORS WERE NOT LOCKED. I COULD NOT OPEN THE DOOR ON THE FRONT PASSENGER AT ALL. I COULD OPEN THE DRIVER DOOR MANUALLY AND THATS PRETTY MUCH IT. *TR

NHTSA ID

10460422

Incident

Jun 3, 2012

Mileage

37,000 mi

CAR LOCKS BUT THEN WILL NOT UNLOCK, I HAVE TO MANUALLY UNLOCK THE DRIVER DOOR. PASSENGER DOORS WILL NOT UNLOCK AT ALL. THIS HAS HAPPENED TO ME TWICE, THE FUSE KEEPS BLOWING OUT. I HAVE CHANGED THE FUSE TWICE IN 3 MONTHS. I HAVE LOOKED THIS PROBLEM UP ONLINE AND THIS SEEMS TO BE A MAJOR PROBLEM FOR THE 2007 BMW 328XI. THIS IS OBVIOUSLY A HUGE SAFETY PROBLEM AND NEEDS TO BE ADDRESSED. I HAVE TWO CHILDREN AND THE THOUGHT OF SOMETHING HAPPENING WHERE WE ARE UNABLE TO GET OUT OF THE CAR FRIGHTENS ME. *TR

NHTSA ID

10441568

Incident

Sep 19, 2011

DOORS REMAINED IN LOCKED POSITION AND WOULD NOT RESPOND TO REMOTE ON FOB OR CENTRAL DOOR CONTROL INTERNALLY. DRIVER, PASSENGER, AND REAR DOORS WOULD NOT OPEN MANUALLY ONCE DOOR LATCH DEPRESSED. DRIVER DOOR ONLY OPENED THROUGH WINDOW TO ALLOW PASSENGERS IN FRONT AND REAR SEATS TO EXIT. OBVIOUSLY, VERY DIFFICULT TO EXIT. AFTER INITIAL INCIDENT, NO PASSENGERS COULD RIDE IN CAR UNTIL ISSUE WAS RESOLVED. *KB

NHTSA ID

10429534

Incident

Sep 3, 2011

Mileage

30,122 mi

2007 328XI CURRENTLY AT 65700MI. UNABLE TO UNLOCK CAR USING KEY FOB OR INSIDE BUTTON ON DASH. WINDOWS WORK, HANDLES LIGHT UP. CAN HEAR AN AUDIBLE SOUND WHEN CAR IS TRYING TO UNLOCK. CANNOT OPEN WITHOUT USING VALET KEY. CAN EXIT FROM DRIVER SIDE ONLY USING HANDLE. ALL OTHER DOORS CANNOT UNLOCK AS WELL AS GAS CAP. SAFETY HAZARD IF PASSENGERS CANNOT EXIT VEHICLE FOR ANY REASON. *TR

NHTSA ID

10418066

Incident

Aug 6, 2011

Mileage

65,700 mi

THE POWER LOCKS IN MY 2007 BMW 328XI SUDDENLY STOPPED WORKING. THE ALARM ARMS/DISARMS WITH THE USUAL BUTTON PRESSES, BUT THERE IS OTHERWISE NOTHING THAT TAKES PLACE. OBVIOUS SAFETY ISSUE. WHILE VALET KEY UNLOCKS FRONT, DRIVER-SIDE DOOR -- DIDN'T TEST PASSENGER'S -- THE FUEL DOOR REMAINS LOCKED. I HAVE A BUSINESS TRIP PLANNED EARLY IN THE MORNING. THE SAVING GRACE IS THAT I DIDN'T ENCOUNTER THIS FUEL DOOR FIASCO ON I-95 IN SOME BACKWOODS TOWN, BUT WOW... HOW IS THIS NOT A RECALL?!?!?! I SEE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE! DOES SOMEONE NEED TO DIE FIRST? WOW! *KB

NHTSA ID

10413658

Incident

Jul 19, 2011

Mileage

49,000 mi

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT NONE OF THE POWER LOCKS WERE FUNCTIONING. IN ORDER TO ENTER THE VEHICLE, THE CONTACT HAD TO OPEN THE FRONT PASSENGER SIDE DOOR MANUALLY BY USING THE KEY. WHEN THE CONTACT ENTERED THE VEHICLE HE NOTICED THAT NONE OF THE DOORS, EXCEPT THE FRONT PASSENGER SIDE DOOR WOULD OPEN FROM THE INTERIOR. THE FRONT PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT COULD BE OPENED FROM THE INTERIOR OR EXTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MAIN FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

NHTSA ID

10410879

Incident

Jul 6, 2011

Mileage

65,000 mi

SIB 51 19 07, CAR DOOR LOCKS FAILED AND WAS FORCED TO EXIT THROUGH WINDOW. *TR

NHTSA ID

10410343

Incident

Jul 1, 2011

Mileage

40,000 mi

NONE OF MY DOORS WILL UNLOCK IN MY 2007 328XI WITH ONLY 52,000 MILES. I HAVE TO ROLL DOWN THE WINDOW AND USE THE MANUAL KEY AND THEN IT ONLY UNLOCK MY DRIVER DOOR...ALL OTHER DOORS AND THE GAS TANK WILL NOT UNLOCK....NOT EVEN PULLING THE HANDLES FROM THE INTERIOR. THIS IS A VERY BAD DESIGN FLAW AND A MAJOR SAFETY HAZARD. I HAVE A 5 AND A 2 YEAR OLD. WHAT IF I WERE TO HAVE AN EMERGENCY WHERE MY BATTERY WERE TO DIE AND THE WINDOWS WERE UP. I AND MY CHILDREN WOULD PERISH IN THE HEAT OF OUR GEORGIA SUMMER. THE ENGINEERS NEED TO FIX THIS SAFETY HAZARD IMMEDIATELY OTHERWISE A LIFE IS GOING TO DIE! *TR

NHTSA ID

10407416

Incident

Jun 18, 2011

Mileage

52,000 mi

2007 BMW 328XI. THE DOORS WILL NOT OPEN UTILIZING REMOTE NOR OPEN/CLOSE LOCK BUTTON IN THE CAR. THIS IS A SAFETY ISSUE BECAUSE ONLY THE DRIVER SIDE DOOR CAN OPEN EVEN FROM THE INSIDE. *TR

NHTSA ID

10393536

Incident

Mar 28, 2011

Mileage

83,000 mi

THIS IS A SAFETY ISSUE THAT NHTSA HAS LEARNED OF THROUGH SEVERAL COMPLAINTS. WHY HASN'T ANYTHING BEEN DONE? MY 2007 BMW 328XI DOOR LOCK ACTUATORS HAVE FAILED AT 52,660 MILES: THE KEY FOB WILL NOT UNLOCK THE DOORS (THE DOOR HANDLES WILL LIGHT UP). I HAVE TO USE THE VALET KEY TO UNLOCK THE DOOR, BUT ONLY THE DRIVER AND REAR PASSENGER DOORS WILL UNLOCK. EACH OF THESE DOORS (DRIVER AND REAR PASSENGER) CAN ONLY BE UNLOCKED FROM THE INSIDE BY PULLING ON THE HANDLE. THE OTHER TWO DOORS CANNOT BE UNLOCKED AT ALL. THIS ISSUE IS OBVIOUSLY A SAFETY CONCERN: SUPPOSE I WERE IN AN ACCIDENT AND THE ONLY WAY OUT OF THE CAR WAS ONE OF THE TWO DOORS WHICH ARE NOT UNLOCKABLE? *TR

NHTSA ID

10376543

Incident

Jan 10, 2011

Mileage

52,660 mi

MY AUTOMATIC DOOR LOCKS FAILED IN OCTOBER 2010. A FUSE WAS REPLACED. THEN THEY FAILED AGAIN IN DECEMBER 2010. BOTH TIMES I WAS OUTSIDE OF THE CAR. I USED THE MANUAL KEY IN THE KEY FOB TO OPEN THE DRIVER'S DOOR. IF I HAD BEEN INSIDE OF THE CAR WHEN IT HAPPENED, THE ONLY WAY OUT WOULD HAVE BEEN THROUGH THE WINDOWS. WHEN THE LOCKS FAILED, ALL DOORS WERE FROZEN CLOSED AND THE INTERIOR OVERRIDE DID NOT WORK. THIS COULD BE SERIOUS IF THERE WAS A NEED TO QUICKLY EXIT THE CAR. ESPECIALLY IF IT INVOLVED PETS, CHILDREN, THE ELDERLY. *TR

NHTSA ID

10372601

Incident

Dec 23, 2010

Mileage

31,416 mi

2007 BMW 328XI. LOCKING SYSTEM FAILED. UNABLE TO UNLOCK PASSENGER DOORS EITHER WITH THE KEY OR BY PULLING THE DOOR HANDLE FROM THE INSIDE. ONLY THE DRIVER DOOR WAS ABLE TO OPEN FROM THE INSIDE. THIS PRESENTS A SIGNIFICANT SAFETY ISSUE. I HAD TO HAVE MY WIFE AND KIDS CRAWL OUT THE WINDOWS ON CHRISTMAS EVE IN THE CHURCH PARKING LOT SO THAT WE COULD ATTEND CHURCH. BMW NEEDS TO ISSUE A RECALL AND HAVE THIS PROBLEM FIXED PROPERLY. *TR

NHTSA ID

10372358

Incident

Dec 24, 2010

Mileage

70,000 mi

I HAVE A 1999 BMW 328I THAT I PURCHASED IN 2005 FOR $25,000 I JUST PURCHASED A 2007 BMW 328XI ON MAY WITH 54K MILES ON 11/1/10 IT TURNED OUT THAT I BOUGHT A $35,000 DEATH TRAP WITH THE DOORS NOT OPENING OR THE GAS TANK TO TAKE IT TO THE DEALERSHIP SO NOW IT JUST SITS THERE IN MY DRIVEWAY. MY 1999 WITH STILL DOES THAT SAME PROBLEM BUT OFF AND ON NOT LIKE THIS 2007 DEATH TRAP. I'M NEVER EVER BUYING A BMW AGAIN. *TR

NHTSA ID

10364290

Incident

Nov 1, 2010

Mileage

56,000 mi

2007 BMW 328XI SEDAN; LOCKED VEHICLE WITH KEY FOB. RETURNED TO VEHICLE AND KEY FOB WOULD NOT OPEN LOCKS. USED KEY FOB TO ROLL DOWN WINDOWS. INTERNAL BUTTON WOULD NOT UNLOCK DOORS. PULLING TWICE ON DOOR HANDLE WOULD NOT OPEN DOORS. ACTUAL KEY WOULD UNLOCK DRIVER'S DOOR ONLY. DROVE CAR. TRIED INTERNAL BUTTON AGAIN, BUT IT DID NOT WORK. PULLING TWICE ON DRIVER'S DOOR HANDLE WOULD UNLOCK THE DOOR. NO WAY TO OPEN ANY OF THE PASSENGER DOORS. ONLY WAY FOR PASSENGER TO EXIT IS TO GO OUT WINDOW OR THROUGH DRIVER'S SIDE DOOR. KEY FOB WOULD LOCK DOOR BUT NOT UNLOCK DOOR. CAR IS OUT OF WARRANTY BY 2,000 MILES. I HAVE NOT HAD TIME TO TAKE IT TO DEALER/MECHANIC OR ATTEMPT TO REPAIR MYSELF. *TR

NHTSA ID

10356197

Incident

Sep 14, 2010

Mileage

53,115 mi