RoadVitals

2015 BMW 328XI Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Oct 23, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2015 BMW 328XI, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes525.0%
  • Electrical420.0%
  • Engine315.0%
  • Powertrain (other)210.0%
  • Driver assistance210.0%
  • Visibility15.0%
  • Fuel system15.0%
  • Tires & wheels15.0%
  • Body & structure15.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

5
reports

From owner reports, verbatim

ON WAY HOME TODAY 7/12/2019 CAR STALLED OUT. I HAD VERY LITTLE BRAKES, STEERING WAS HARD TO TURN AND CAR SLOWED DOWN QUICK. IT STARTED BACK UP BUT THEN THE PASSENGER SIDE WINDOW STARTED GOING DOWN ON ITS OWN, AND THE A/C STOPPED WORKING, AND THE DRIVERS SIDE WINDOW WILL NOT GO UP, AND IT KEEPS GETTING A WARNING GOING ON THEN OFF THEN ON SAYS SOMETHING ABOUT BRAKE LAMP CONTROL MALFUNCTION. WHEN I GOT IT HOME I LEFT IN DRIVEWAY FOR A WHILE WHEN I TRIED TO START IT BACK UP I STARTED GETTING TRANSMISSION FAILURE WARNING AND SOMETHING ABOUT THE ENGINE. THEN LATER THE CAR DID START UP WITHOUT THE WARNINGS BUT STILL HAS THE ORIGINAL PROBLEMS.

NHTSA ID 11231555 · filed Jul 13, 2019

I WAS DRIVING ON I-95 AT PACE WITH TRAFFIC, NO SPEEDING AND THE CAR IN FRONT OF ME ABRUPTLY HIT THE BREAKS. I WAS 3 TO 4 CAR LENGTHS AWAY. I HIT THE BRAKES BUT WAS NOT CONCERNED BECAUSE I HAD PLENTY OF DISTANCE AND THE CAR IS EQUIPPED WITH ABS BRAKES. AS I HIT THE BRAKES, IT SEEMED LIKE THE CAR WAS NOT SLOWING DOWN EVEN AS I PRESSED HARDER AND THE ABS BRAKES NEVER KICKED IN. I WAS IN THE MIDDLE LANE AND WAS UNABLE TO SWERVE WITHOUT CAUSING A MAJOR ACCIDENT. MY ONLY OPTION WAS TO HIT THE CAR DIRECTLY IN FRONT OF ME. THE CAR I HIT SUSTAINED A SCRAPED REAR BUMPER NO OTHER DAMAGE.

NHTSA ID 11057684 · filed Dec 30, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

The contact owns a 2015 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

NHTSA ID 11621445 · filed Oct 23, 2024

ON WAY HOME TODAY 7/12/2019 CAR STALLED OUT. I HAD VERY LITTLE BRAKES, STEERING WAS HARD TO TURN AND CAR SLOWED DOWN QUICK. IT STARTED BACK UP BUT THEN THE PASSENGER SIDE WINDOW STARTED GOING DOWN ON ITS OWN, AND THE A/C STOPPED WORKING, AND THE DRIVERS SIDE WINDOW WILL NOT GO UP, AND IT KEEPS GETTING A WARNING GOING ON THEN OFF THEN ON SAYS SOMETHING ABOUT BRAKE LAMP CONTROL MALFUNCTION. WHEN I GOT IT HOME I LEFT IN DRIVEWAY FOR A WHILE WHEN I TRIED TO START IT BACK UP I STARTED GETTING TRANSMISSION FAILURE WARNING AND SOMETHING ABOUT THE ENGINE. THEN LATER THE CAR DID START UP WITHOUT THE WARNINGS BUT STILL HAS THE ORIGINAL PROBLEMS.

NHTSA ID 11231555 · filed Jul 13, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

The contact owns a 2015 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

NHTSA ID 11621445 · filed Oct 23, 2024

ON WAY HOME TODAY 7/12/2019 CAR STALLED OUT. I HAD VERY LITTLE BRAKES, STEERING WAS HARD TO TURN AND CAR SLOWED DOWN QUICK. IT STARTED BACK UP BUT THEN THE PASSENGER SIDE WINDOW STARTED GOING DOWN ON ITS OWN, AND THE A/C STOPPED WORKING, AND THE DRIVERS SIDE WINDOW WILL NOT GO UP, AND IT KEEPS GETTING A WARNING GOING ON THEN OFF THEN ON SAYS SOMETHING ABOUT BRAKE LAMP CONTROL MALFUNCTION. WHEN I GOT IT HOME I LEFT IN DRIVEWAY FOR A WHILE WHEN I TRIED TO START IT BACK UP I STARTED GETTING TRANSMISSION FAILURE WARNING AND SOMETHING ABOUT THE ENGINE. THEN LATER THE CAR DID START UP WITHOUT THE WARNINGS BUT STILL HAS THE ORIGINAL PROBLEMS.

NHTSA ID 11231555 · filed Jul 13, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

SECOND EPISODE WITH THIS 2015 BMW 328XI AFTER THE BRAKES FAILED IN THE FIRST REPORTED EPISODE WITH SPORT MODE. ON TUESDAY APRIL 21 IN THE AFTERNOON MY WIFE WAS DRIVING ON WINTERS AVE. IN PARAMUS NJ IN ECO MODE, HAVING DECIDED TO NEVER TOUCH THE DEFECTIVE SPORT MODE BUTTON AGAIN. SHE WAS DRIVING NORMALLY, THEN OUT OF THE BLUE WHILE PRESSING ON THE GAS PEDAL, THE CAR SUDDENLY DOESN'T WANT TO GO AND CARS BEHIND STARTED BEEPING AND THEN THE CAR STARTS SWERVING AND LIGHTS UP THE ORANGE SYMBOL OF SWERVING ON DASHBOARD. SHE WENT INTO A PARKING LOT WHILE STILL SWERVING AND CALLED ME. SHE PARKED AND TRIED TO SHUT CAR OFF TO LET IT RESET. SHE RESTARTED IT AND IT CONTINUED TO HAVE THE SAME PROBLEM IN THE PARKING LOT. SO WE CALLED AAA WHO TOWED THE CAR HOME AND WE CALLED BMW DEALER. NEXT AM WEDNESDAY APRIL 22 BMW DEALER SENT TOW AND TOOK MY WIFE AND THE CAR TO THE DEALERSHIP GARAGE. THE CAR HAS BEEN THERE FOR A MONTH AND IS STILL THERE. THEY NEED TO CANCEL AND LET US OUT OF THE LEASE OF THIS VEHICLE AND REFUND OUR DOWN PAYMENT. *TR

NHTSA ID 10722107 · filed May 29, 2015

THIS IS A LOANER DEALER CAR WITH AN AUTOMATIC TRANSMISSION. I WAS EXITING A STATE HIGHWAY, TURNING RIGHT ONTO THE EXIT RAMP TO SLOW AT A TRAFFIC SIGNAL, AND APPLIED THE BRAKE PEDAL WITH MY RIGHT FOOT. I SLOWED FROM 45 MPH TO ABOUT 10 MPH, WITH MY RIGHT FOOT ON THE BRAKE PEDAL. THE ENGINE REVVED AND RACED UP TO ABOUT 6500 RPM AS I HELD MY RIGHT FOOT ON THE BRAKE PEDAL. WITH MUCH BRAKING FORCE, I DID GET THE CAR TO SLOW AND STOP. I THEN PRESSED THE PARK BUTTON AND HIT THE STOP BUTTON TO KILL THE ENGINE. AFTER A FEW MOMENTS, I THEN RE-STARTED THE CAR AND PULLED OVER TO THE CURB. I DID RETURN THE LOANER CAR TO THE DEALERSHIP. TO BE ABSOLUTELY CLEAR, I HAVE BEEN DRIVING FOR 30+ YRS, AND I WAS NOT RACING, SPEEDING, DRUNK, NOR DRIVING WITH BOTH FEET. SOMETHING MADE THE ENGINE RACE VERY HIGH, AND I WAS LUCKY NOT TO PLOW INTO THE CARS IN FRONT OF ME. I HOPE THIS CAN BE INVESTIGATED AND RESOLVED SO NO ONE GETS HURT. THANK YOU *TR

NHTSA ID 10705648 · filed Apr 14, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

ON FRIDAY, FEBRUARY 27TH, 2015, MY WIFE AND MY TWO DAUGHTERS, AGES 19 AND 21 WERE TRAVELING BACK UP THE GARDEN STATE PARKWAY. THEY WERE DRIVING IN MY WIFES NEW 2015 BMW 328XI AND THE CAR WAS IN "SPORTS MODE." MY WIFE WHO IS A VERY EXPERIENCED DRIVER, AND NEVER HAD ANY PROBLEMS, WAS DRIVING. AT ABOUT 4:30 PM, AFTER EXITING THE PARKWAY THEY GOT TO A NEARBY INTERSECTION AND PLANNED ON TURNING LEFT TO GO TO THE LOCAL MARKET. HOWEVER, WHEN THEY APPROACHED THE INTERSECTION, MY WIFE WAS NOT ABLE TO STOP HER CAR. SHE PRESSED ON THE BREAKS BUT THEY WERE NOT RESPONDING PROPERLY AND THE CAR STARTED JERKING BACK AND FORTH AND SKIDDING TOWARDS THE CENTER OF THE INTERSECTION, WHERE OTHER CARS WERE DRIVING BY AT HIGH SPEEDS. MY WIFE CONTINUED TO PRESS AS HARD AS SHE CAN ON THE BREAK BUT THE CAR DID NOT COME TO A FULL STOP UNTIL IT WAS IN THE CENTER OF THE INTERSECTION. LUCKILY, NO CAR WAS COMING BY AT THE EXACT MOMENT OF THE INCIDENT, BUT IF THERE HAD BEEN ANOTHER CAR, THE BREAK FAILURE, IN THE CONTEXT OF THE DEFECTIVE SPORT MODE, PROBABLY WOULD HAVE CAUSED AN ACCIDENT. THEY ALSO PULLED ON THE PARKING BRAKE, ATTEMPTED TO SWITCH TO PARK AND TO TURN THE ENGINE OFF IN ORDER TO STOP. FINALLY, TOTALLY TRAUMATIZED AND STILL HAVING POST TRAUMATIC STRESS AND FEAR TO GET BACK BEHIND THE WHEEL, INSTEAD OF TURNING LEFT, MY WIFE AND DAUGHTERS DECIDED TO TURN RIGHT AND VERY VERY SLOWLY DRIVE HOME 2 BLOCKS AWAY, TOTALLY TRAUMATIZED BY WHAT HAD JUST HAPPENED.

NHTSA ID 10722105 · filed May 28, 2015

THIS IS A LOANER DEALER CAR WITH AN AUTOMATIC TRANSMISSION. I WAS EXITING A STATE HIGHWAY, TURNING RIGHT ONTO THE EXIT RAMP TO SLOW AT A TRAFFIC SIGNAL, AND APPLIED THE BRAKE PEDAL WITH MY RIGHT FOOT. I SLOWED FROM 45 MPH TO ABOUT 10 MPH, WITH MY RIGHT FOOT ON THE BRAKE PEDAL. THE ENGINE REVVED AND RACED UP TO ABOUT 6500 RPM AS I HELD MY RIGHT FOOT ON THE BRAKE PEDAL. WITH MUCH BRAKING FORCE, I DID GET THE CAR TO SLOW AND STOP. I THEN PRESSED THE PARK BUTTON AND HIT THE STOP BUTTON TO KILL THE ENGINE. AFTER A FEW MOMENTS, I THEN RE-STARTED THE CAR AND PULLED OVER TO THE CURB. I DID RETURN THE LOANER CAR TO THE DEALERSHIP. TO BE ABSOLUTELY CLEAR, I HAVE BEEN DRIVING FOR 30+ YRS, AND I WAS NOT RACING, SPEEDING, DRUNK, NOR DRIVING WITH BOTH FEET. SOMETHING MADE THE ENGINE RACE VERY HIGH, AND I WAS LUCKY NOT TO PLOW INTO THE CARS IN FRONT OF ME. I HOPE THIS CAN BE INVESTIGATED AND RESOLVED SO NO ONE GETS HURT. THANK YOU *TR

NHTSA ID 10705648 · filed Apr 14, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

I'VE GONE THROUGH 3 WINDSHIELDS IN 2 MONTHS ,2 THROUGH MY INSURANCE AND THE 3RD THROUGH BMW ,EARLY MORNING AND LATE AFTERNOON THE WINDSHIELD IS COVERED WITH TINY SPARKLES, THIS WAS NOTICED BY ME THE NEXT DAY ON ALL 3 ,SO IT HAS NOTHING TO DO WITH ROAD DEBRI, ON LINE THERE ARE MANY PEOPLE COMPLAINING ABOUT THIS AND NO ONE KNOWS WHAT TO DO ,IT IS A SAFETY ISSUE WITH THE SUN HITTING IT.

NHTSA ID 10888833 · filed Jul 26, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

SECOND EPISODE WITH THIS 2015 BMW 328XI AFTER THE BRAKES FAILED IN THE FIRST REPORTED EPISODE WITH SPORT MODE. ON TUESDAY APRIL 21 IN THE AFTERNOON MY WIFE WAS DRIVING ON WINTERS AVE. IN PARAMUS NJ IN ECO MODE, HAVING DECIDED TO NEVER TOUCH THE DEFECTIVE SPORT MODE BUTTON AGAIN. SHE WAS DRIVING NORMALLY, THEN OUT OF THE BLUE WHILE PRESSING ON THE GAS PEDAL, THE CAR SUDDENLY DOESN'T WANT TO GO AND CARS BEHIND STARTED BEEPING AND THEN THE CAR STARTS SWERVING AND LIGHTS UP THE ORANGE SYMBOL OF SWERVING ON DASHBOARD. SHE WENT INTO A PARKING LOT WHILE STILL SWERVING AND CALLED ME. SHE PARKED AND TRIED TO SHUT CAR OFF TO LET IT RESET. SHE RESTARTED IT AND IT CONTINUED TO HAVE THE SAME PROBLEM IN THE PARKING LOT. SO WE CALLED AAA WHO TOWED THE CAR HOME AND WE CALLED BMW DEALER. NEXT AM WEDNESDAY APRIL 22 BMW DEALER SENT TOW AND TOOK MY WIFE AND THE CAR TO THE DEALERSHIP GARAGE. THE CAR HAS BEEN THERE FOR A MONTH AND IS STILL THERE. THEY NEED TO CANCEL AND LET US OUT OF THE LEASE OF THIS VEHICLE AND REFUND OUR DOWN PAYMENT. *TR

NHTSA ID 10722107 · filed May 29, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

SIDEWALLS ARE WEAK AND BLOW OUT. HAD 5 TIRES REPLACED; STILL HAVE ONE WITH BUBBLE IN SIDEWALK. BRIDGESTONE REP SAYS FROM HITTING POTHOLES. I HAVE ANOTHER SET OF TIRES(MICHELIN) THAT I DRIVE ON THE SAME ROADS WITH NO ISSUES. BRIDGESTONE DRIVEGUARD

NHTSA ID 11206167 · filed May 8, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

SUN ROOF GLASS SHATTERED WHILE DRIVING ON SMOOTH HIGHWAY AT ABOUT 65MPH. NO EVIDENCE OF IMPACT (PER BMW DEALER) AND NO IMPACT BY OBJECT DETECTED BY DRIVER. NO OVER PASSES OR ROAD SIGNS WERE NEAR THE CAR AT THE TIME. OUTSIDE TEMPERATURE IN MID 80S AND SUNNY. AIR CONDITIONING ON IN CAR. LARGE HOLE IN MIDDLE OF SUNROOF AND MOST OF THE GLASS ENDED UP ON THE HIGHWAY BEHIND THE VEHICLE. SOME GLASS WAS IN THE SUNSHADE AND CAME THROUGH THE VENTILATION SLOTS. BMW AGREED TO REPLACE UNDER WARRANTY.

NHTSA ID 10872906 · filed Jun 7, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .