RoadVitals

2015 BMW 328XI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Oct 23, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 13, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2015 BMW 328XI, most frequently naming the brakes, electrical and engine categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes525.0%
  • Electrical420.0%
  • Engine315.0%
  • Powertrain (other)210.0%
  • Driver assistance210.0%
  • Visibility15.0%
  • Fuel system15.0%
  • Tires & wheels15.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

Aug 13, 2024
720,796 units potentially affected
The defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk: An electrical short increases the risk of a fire.
The remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

EXTERIOR LIGHTING

Aug 17, 2015
7,727 units potentially affected
The defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Oct 23, 2024

The contact owns a 2015 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

NHTSA ID
11621445
Incident
Oct 23, 2024
BrakesElectricalEngine
Filed Jul 13, 2019

ON WAY HOME TODAY 7/12/2019 CAR STALLED OUT. I HAD VERY LITTLE BRAKES, STEERING WAS HARD TO TURN AND CAR SLOWED DOWN QUICK. IT STARTED BACK UP BUT THEN THE PASSENGER SIDE WINDOW STARTED GOING DOWN ON ITS OWN, AND THE A/C STOPPED WORKING, AND THE DRIVERS SIDE WINDOW WILL NOT GO UP, AND IT KEEPS GETTING A WARNING GOING ON THEN OFF THEN ON SAYS SOMETHING ABOUT BRAKE LAMP CONTROL MALFUNCTION. WHEN I GOT IT HOME I LEFT IN DRIVEWAY FOR A WHILE WHEN I TRIED TO START IT BACK UP I STARTED GETTING TRANSMISSION FAILURE WARNING AND SOMETHING ABOUT THE ENGINE. THEN LATER THE CAR DID START UP WITHOUT THE WARNINGS BUT STILL HAS THE ORIGINAL PROBLEMS.

NHTSA ID
11231555
Incident
Jul 12, 2019
Mileage
35,000 mi
Tires & wheels
Filed May 8, 2019

SIDEWALLS ARE WEAK AND BLOW OUT. HAD 5 TIRES REPLACED; STILL HAVE ONE WITH BUBBLE IN SIDEWALK. BRIDGESTONE REP SAYS FROM HITTING POTHOLES. I HAVE ANOTHER SET OF TIRES(MICHELIN) THAT I DRIVE ON THE SAME ROADS WITH NO ISSUES. BRIDGESTONE DRIVEGUARD

NHTSA ID
11206167
Incident
Apr 12, 2019
Brakes
Filed Dec 30, 2017
Crash reported1 injury reported

I WAS DRIVING ON I-95 AT PACE WITH TRAFFIC, NO SPEEDING AND THE CAR IN FRONT OF ME ABRUPTLY HIT THE BREAKS. I WAS 3 TO 4 CAR LENGTHS AWAY. I HIT THE BRAKES BUT WAS NOT CONCERNED BECAUSE I HAD PLENTY OF DISTANCE AND THE CAR IS EQUIPPED WITH ABS BRAKES. AS I HIT THE BRAKES, IT SEEMED LIKE THE CAR WAS NOT SLOWING DOWN EVEN AS I PRESSED HARDER AND THE ABS BRAKES NEVER KICKED IN. I WAS IN THE MIDDLE LANE AND WAS UNABLE TO SWERVE WITHOUT CAUSING A MAJOR ACCIDENT. MY ONLY OPTION WAS TO HIT THE CAR DIRECTLY IN FRONT OF ME. THE CAR I HIT SUSTAINED A SCRAPED REAR BUMPER NO OTHER DAMAGE.

NHTSA ID
11057684
Incident
Dec 30, 2017
Mileage
26,700 mi
Engine
Filed May 12, 2017
Fire reported

TL* THE CONTACT OWNED A 2015 BMW 328XI. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS UNAWARE OF HOW THE FIRE STARTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA ID
10985420
Incident
Jun 24, 2016
Mileage
17,000 mi
Filed Nov 18, 2016
1 injury reported

TRUNK CLOSURE MECHANISM HAS A SENSOR THAT CAN BE ACTIVATED BY PASSING A FOOT UNDER THE BUMPER AREA WHILE TRUNK IS OPENED WHILE STATIONARY. SENSOR CANNOT BE DEACTIVATED AND CAN BE ACCIDENTALLY ACTIVATED BY FOOT-ANIMAL CAUSING THE TRUNK TO CLOSE CAUSING INJURY TO PERSON IN AREA. WIFE BEING TREATED BY A NEUROLOGIST FOR CONCUSSION, AND POTENTIAL NECK INJURIES. DEALER IN EGG HARBOR NEW JERSEY STATES SENSOR CANNOT BE DEACTIVATED. SYSTEM IS A SAFETY HAZARD.

NHTSA ID
10926833
Incident
Oct 23, 2016
Visibility
Filed Jul 26, 2016

I'VE GONE THROUGH 3 WINDSHIELDS IN 2 MONTHS ,2 THROUGH MY INSURANCE AND THE 3RD THROUGH BMW ,EARLY MORNING AND LATE AFTERNOON THE WINDSHIELD IS COVERED WITH TINY SPARKLES, THIS WAS NOTICED BY ME THE NEXT DAY ON ALL 3 ,SO IT HAS NOTHING TO DO WITH ROAD DEBRI, ON LINE THERE ARE MANY PEOPLE COMPLAINING ABOUT THIS AND NO ONE KNOWS WHAT TO DO ,IT IS A SAFETY ISSUE WITH THE SUN HITTING IT.

NHTSA ID
10888833
Incident
Jun 20, 2016
Body & structure
Filed Jun 7, 2016

SUN ROOF GLASS SHATTERED WHILE DRIVING ON SMOOTH HIGHWAY AT ABOUT 65MPH. NO EVIDENCE OF IMPACT (PER BMW DEALER) AND NO IMPACT BY OBJECT DETECTED BY DRIVER. NO OVER PASSES OR ROAD SIGNS WERE NEAR THE CAR AT THE TIME. OUTSIDE TEMPERATURE IN MID 80S AND SUNNY. AIR CONDITIONING ON IN CAR. LARGE HOLE IN MIDDLE OF SUNROOF AND MOST OF THE GLASS ENDED UP ON THE HIGHWAY BEHIND THE VEHICLE. SOME GLASS WAS IN THE SUNSHADE AND CAME THROUGH THE VENTILATION SLOTS. BMW AGREED TO REPLACE UNDER WARRANTY.

NHTSA ID
10872906
Incident
Jun 4, 2016
Mileage
5,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B010919

ENGINE AND ENGINE COOLING

DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 328XI by model year
YearComplaintsRecallsInvestigationsIssue Index
2016411
2015Viewing142154.9
2014173156.0
2013272152.5
2012140
2011673053.2
2010173049.5
2009114047.6
2008993054.3
20071984049.3
2006530
2005003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.