RoadVitals

2015 Cadillac Xts

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Jul 14, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 21, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2015 Cadillac Xts, most frequently naming the electrical, powertrain (other) and driver assistance categories. 3 safety recalls have been issued covering this model year; and 1,632 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical637.5%
  • Powertrain (other)212.5%
  • Driver assistance212.5%
  • Exterior lighting212.5%
  • Visibility16.3%
  • Steering16.3%
  • Suspension16.3%
  • Airbags16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V329000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

May 21, 2026
5,014 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
The risk: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
General Motors, LLCManufacturer number N262555870View on NHTSA.gov
15V666000

AIR BAGS:SIDE/WINDOW

Oct 16, 2015
395 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
The risk: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
The remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
General Motors LLCManufacturer number 01320View on NHTSA.gov
14V541000

PARKING BRAKE

Sep 9, 2014
205,309 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
The risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLCManufacturer number 14471View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 14
ElectricalExterior lighting
Filed Jul 14, 2026

I have a 2015 Cadillac XTS I am experiencing water in the headlight and condensation I am well aware of there have been many complaints about this issue I would like Cadillac to repair this

NHTSA ID
11750310
Incident
Jul 1, 2026
Filed Oct 30, 2024

The CUE system has totally quit so we are unable to change radio stations, get driving instructions, talk on the telephone etc. After reading online, this is a problem that Cadillac is not addressing and just tells us we have to replace it at our cost. Very disappointed that this hasn't been addressed in the past as many cars have been affected.

NHTSA ID
11622738
Incident
May 1, 2023
Driver assistanceElectrical
Filed Jun 12, 2023

Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set up appt with the factory service rep and he has not gotten back to me by today's date June 12th 2023. Looking forward to hearing from someone about this problem I feel I am getting the runaround! Thank you [XXX] [XXX] [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11526626
Incident
Jun 3, 2019
Powertrain (other)
Filed Feb 24, 2023

Please note GM PIP5146A...Chatter or Bind Feel on turns... AKA transmission shudder. According to Cadillac dealer in Durham, NC. The car needs it's rear differential replaced; 90,000 miles.. That is happening now. Ally, the extended warranty company, sent a technician to inspect the part. I don't know if the original part is still available. I 1st noticed the problem in Fall 2019. Shop invoice, 62,187miles, reflects differential fluid & filter change which temporarily, partially mitigated the problem for a few years. It never disappeared. I am not sure what the worse case safety scenario is. I never let it get that far.

NHTSA ID
11508980
Incident
Dec 26, 2019
Electrical
Filed Oct 5, 2022

Cue screen spiderd Causing you to not control radio at times I’m driving and my radio is on 12 and the volume and can out of nowhere jump up to like 60 you cannot turn it down even if you hold the button on the steering wheel This has happened multiple times I’ve had at the dealership they have seen the video and they’re telling me it’s possibly an electrical issue but it needs to be fixed before he causes an accident

NHTSA ID
11487942
Incident
Sep 13, 2022
Filed Mar 22, 2021

THIS IS MY 2N CUE SYSTEM STEREO, OTHER WAS REPLACED UNDER WARRANTY AND THE SCREEN IS NOW CRACKING AND AFFECTING VISIBILITY AND FUNCTION

NHTSA ID
11404317
Incident
Mar 10, 2020
Mileage
55,000 mi
Visibility
Filed Jul 17, 2019

TL* THE CONTACT OWNS A 2015 CADILLAC XTS. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING AND SHATTERED GLASS ENTERED THE VEHICLE. THERE WERE NO INJURIES. FRANKEL & CHESAPEAKE CADILLAC (10240 YORK RD, COCKEYSVILLE, MD 21030, (410) 773-9246) WAS MADE AWARE OF THE FAILURE AND HAD NOT YET SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,220.

NHTSA ID
11232717
Incident
Jul 12, 2019
Mileage
49,220 mi
Steering
Filed May 9, 2019

DRIVING THROUGH THE HILLS AND CURVES OF ARKANSAS I LOST POWER STEERING. I HAD TROUBLE FINDING A SAFE PLACE TO PULL OFF AND CONTROLLING THE VEHICLE.

NHTSA ID
11206616
Incident
Apr 28, 2019
Mileage
80,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Xts by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019520—
2018710—
2017240140.2
2016220032.1
2015Viewing143051.8
2014494056.3
20131035048.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.