RoadVitals

2004 BMW 330CI Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
77
Latest Jun 5, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 16, 2004

What this page shows

Our database holds 77 NHTSA owner-reported complaints for the 2004 BMW 330CI. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 77 · page 1 of 4

Driver assistance
Filed Jun 5, 2025
Crash reported

The contact owns a 2004 BMW 330CI. The contact stated that after starting the vehicle and shifting to the reverse position, the engine began to rev very high, and the vehicle suddenly experienced unintended acceleration and drove reverse into the side of the home. During the incident the vehicle the destroyed. No injuries were reported and no police report was taken. The vehicle was later towed to the local mechanic but the cause of the failure was not determined and no repairs were performed. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 10,000.

NHTSA ID
11664996
Incident
May 31, 2025
Mileage
10,000 mi
AirbagsBrakesDriver assistance
Filed Mar 2, 2024
Crash reported1 injury reported

While backing out of a short driveway and placed t to drive, the vehicle revved and started speeding out of control with brakes applied. The vehicle sideswiped a neighbors vehicle before crashing head on into a tree causing it to stop. I had jerked up the emergency brake and ripped the key out of the ignition. The replaced airbags did not deploy.

NHTSA ID
11575028
Incident
Sep 17, 2023
Exterior lighting
Filed Feb 17, 2019

THE ADAPTIVE BIXENON HEADLIGHTS USE BIODEGRADABLE WIRING. THIS WIRING CANNOT WITHSTAND THE HEADLIGHTS ADAPTIVE HEADLIGHT MOVEMENT. THESE WIRES CAN TEAR OR WORSE THE INSULATION CAN CRUMBLE OFF. THIS LEADS TO A HUGE FIRE RISK. FURTHERMORE, BMW DOES NOT HAVE ANY FORM OF FIXING THE PROBLEM. THEY ONLY SELL NEW HEADLIGHT UNITS THAT HAVE THE SAME ISSUE. TO BE CLEAR, NO INCIDENT OCCURRED TO CAUSE THIS ISSUE OTHER THAN STANDARD USE OF THE CAR. IT IS A TICKING TIME BOMB ON ALL CARS USING THIS WIRING, WHICH ALSO INCLUDES THE E60 M5 PLATFORM. THE RESULT IS HEADLIGHTS THAT CAN TURN OFF AT ANY TIME OR WORSE THEY CAN SHORT AND CAUSE A FIRE.

NHTSA ID
11180685
Incident
Jan 12, 2016
Mileage
215,000 mi
Electrical
Filed Oct 7, 2018

THE ADAPTIVE HEADLIGHTS ARE FLICKERING (STATIONARY OR IN MOTION). THIS POINTS TO A FAULTY WIRING ISSUE, ACCORDING TO MANY OTHER OWNERS REPORTING THIS ON INTERNET FORUMS FOR THIS VEHICLE.

NHTSA ID
11138901
Incident
Sep 26, 2018
Mileage
135,000 mi
Airbags
Filed Dec 27, 2017
Crash reported

"TAKATA RECALL" I'VE RECEIVED CONFIRMATION MY VEHICLE IS ONE OF THE VEHICLE APART OF THE TAKATA RECALL. I'M A SINGLE FATHER OF A 13 YR OLD SON. KNOWING THE DANGER MY SON HAS BEEN IN ALL OF THIS TIME HAS SHAKEN MY CORE COMFORT ZONE TO DUST. I'M NOW IN THE PROCESS TO CORRECT THIS BAD AIRBAG CURRENTLY IN MY VEHICLE. MY SON'S FUTURE HAS BEEN PLACED IN RUSK AND THAT WILL NOT BE LEFT UNCHECKED BY MEANS AVAILABLE. I WAS HIT WITH MY SON IN THE CAR AND THE BAD AIRBAG DIDN'T DEPLOY, THANK GOD!

NHTSA ID
11056857
Incident
Jul 27, 2017
Mileage
199,227 mi
Electrical
Filed Mar 10, 2017
Fire reported

VEHICLE HAD BEEN SITTING PARKED FOR SEVERAL WEEKS, LOW BATTERY 9.8 VOLTS. SPONTANEOUSLY HEADLIGHTS CAME ON SMOKE FILLED CAR, DOORS WOULD NOT UNLOCK MANUALLY OR BY REMOTE. SHATTERED DOOR GLASS WITH FIRE EXTINGUISHER . CLOSE INSPECTION APPEARS FAULTY HEADLIGHT SWITCH STARTED FIRE HAD 8 TO 10" FLAMES COMING OUT OF LEFT DASHBOARD. DAMAGE TO HDLT SWITCH,VENTS,DASH,CLUSTER,A PILLAR COVER. PUT OUT FIRE MYSELF SO NO FIRE DEPT. REPORTS.

NHTSA ID
10959971
Incident
Mar 9, 2017
Mileage
121,127 mi
Airbags
Filed Jan 17, 2017

1-10-2017 APPROX. 5:15PM. DRIVING HOME ON I-80 FREEWAY, RAINY WEATHER, 5PM TRAFFIC, SO I WAS DRIVING LESS THAN 55MPH, THERE IS SOME ROUGH ROAD BUT NOT REALLY ANY POTHOLES. I DROVE OVER THE BAD ROAD AND THE DRIVER CURTAIN AND DOOR AIRBAGS DEPLOYED THERE WAS NEVER ANY IMPACT BUT THE ROAD DID SHAKE THE CAR. THERE IS NO DAMAGE TO THE CAR THAT FROM THE ROAD. I DRIVE THE SAME ROUTE HOME IN OUR OTHER CAR DAILY AND IT NEVER SETS THE AIR BAG OFF OR ANYONE ELSE DRIVING THAT EXTREMELY BUSY FREEWAY. *TR

NHTSA ID
10945882
Incident
Jan 10, 2017
Exterior lighting
Filed Jan 17, 2017

TL* THE CONTACT OWNS A 2004 BMW 330CI. WHILE DRIVING AND/OR PARKED, THE REAR PASSENGER SIDE LAMP TURN SIGNAL FAILED. THE CONTACT STATED THAT THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS DRIVEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

NHTSA ID
10945835
Incident
Oct 7, 2016
Mileage
94,000 mi
Exterior lighting
Filed Nov 16, 2016

HEADLIGHT WIRING ON MY 2004 BMW 330CI DEGRADED PREMATURELY ACCELERATED BY HEAT AND HIGH VOLTAGE UNTIL IT CAUSED MY HEADLIGHT TO FAIL WHILE DRIVING ON THE INTERSTATE IN THE EARLY EVENING. THE SYMPTOM WAS CAUSED BY THE SUPPLY WIRES TO THE IGNITER LOSING THERE INSULATION AT STRESSED HARNESS ATTACHMENT POINT, ARCED OVER, AND CAUSED THE COPPER CONDUCTORS TO BECOME BRITTLE. THIS SYMPTOM WAS SEEN ON THE PROJECTOR ASSEMBLY WIRING AS WELL AS THE DAYLIGHT RUNNING LIGHT WHICH DID NOT EXHIBIT THE COPPER BREAKDOWN. INSULATION OF BOTH ASSEMBLIES CRUMBLED TO FLAKES WHEN TOUCHED AND RENDERED THE HEADLIGHT ASSEMBLY UNUSABLE. THIS FAULT COULD JUST AS EASILY CAUSE A FIRE IN THE HEADLIGHT ASSEMBLY DURING WHICH THE SPECIFIED HEADLIGHT FUSES MAY NOT PROVIDE PROTECTION TO THE ASSOCIATED VEHICLE SYSTEMS. THE ONLY PROVIDED SOLUTION FROM THE MANUFACTURER IS TO BUY A NEW ASSEMBLY FOR A COMPONENT WHICH SHOULD ONLY REQUIRE PERIODIC REPLACEMENT OF THE LAMPS WHEN THEY BURN OUT. FORTUNATELY MY CAR ALSO FLOOD LIGHTS WHICH HELPED TO LIGHT THE WAY WHEN THE HEADLAMP FAILED.

NHTSA ID
10926533
Incident
Nov 14, 2016
Mileage
114,000 mi
Airbags
Filed Aug 31, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/13/16*LJ UPDATED 03/09/17.*JB

NHTSA ID
10902951
Incident
Aug 31, 2016
Airbags
Filed Aug 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10899091
Incident
Aug 29, 2015
Airbags
Filed Aug 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10895891
Incident
Aug 4, 2014
Airbags
Filed Jul 21, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2004 BMW 330CI. WHILE MAKING A LEFT TURN AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH WITH AN ONCOMING VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT SUSTAINED INJURIES TO THE UPPER BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V318000 (AIR BAGS) AND 14V428000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

NHTSA ID
10887458
Incident
Jul 20, 2016
Mileage
147,000 mi
Exterior lighting
Filed Jul 19, 2016

THE LEFT TAIL LIGHT IS INTERMITTENTLY OFF. EACH TIME I STEP ON THE BRAKES, THE TAIL LIGHT RANDOMLY TURNS ON OR OFF. MY RIGHT HEADLIGHT IS OFF, TOO. I SWITCHED THE BULBS FROM LEFT TO RIGHT AND THEY STILL WORK. I CAN'T CHECK MY FUSES BECAUSE MY GLOVEBOX DOESN'T OPEN ANYMORE.

NHTSA ID
10885763
Incident
Jul 19, 2016
Electrical
Filed Jul 19, 2016

HEADLIGHT WIRING JACKETS FLAKED OFF. HAD THE BALLAST AND BULB REPLACED IN PASSENGER SIDE HEADLIGHT, BECAUSE THE HEADLIGHT NO LONGER WORKED. NOTICED THAT THE WIRING WAS BARE & LOOKED LIKE SOMEONE HAD CLIPPED 2 OF THE WIRES. AFTER REPLACING BOTH THE BALLAST & HEADLIGHT IT STILL DID NOT WORK. BUT A COUPLE OF DAYS AFTER, TURNED ON THE HEADLIGHTS AND NOW IT WORKS AGAIN. I KNOW THIS IS NOT SAFE, I SEE WHERE OTHERS HAVE HAD THE SAME ISSUE. NOT SURE HOW TO GET THE NEW WIRING FOR THE HEADLIGHT OR DOES THE WHOLE THING NEED REPLACED? IT SHOULD BE A RECALL WITH THIS MANY CARS HAVING THE SAME ISSUE.

NHTSA ID
10885741
Incident
Jul 1, 2016
Mileage
150,000 mi
Airbags
Filed Jun 16, 2016

TL* THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10874596
Incident
Sep 21, 2015
Airbags
Filed May 17, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/16*LJ UPDATED 07/25/16.*JB

NHTSA ID
10865326
Incident
May 17, 2016
Airbags
Filed Apr 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 AND 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10860328
Incident
Jul 24, 2015
Airbags
Filed Apr 18, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10860176
Incident
Apr 18, 2016
Electrical
Filed Jan 28, 2016

IGNITION SYSTEM: VEHICLE WILL COMPLETELY STALLED WHILE IN MOTION AT LOW AND HIGH VELOCITY SPEED. HAD TO COMPLETELY TURN THE IGNITION TO OFF POSITION TO BE ABLE TO RESTART. I HAVE BEEN KEEPING TRACK ON HOW OFTEN THIS HAPPENS. SO FAR 11 TIMES SINCE OWNERSHIP.

NHTSA ID
10822765
Incident
Jan 22, 2016
Mileage
145,000 mi
Airbags
Filed Nov 30, 2015

TL* THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ UPDATED 10/24/16.*JB

NHTSA ID
10807553
Incident
Jul 15, 2015
Exterior lighting
Filed Nov 2, 2015

TL* THE CONTACT OWNS A 2004 BMW 330CI. THE CONTACT STATED THAT THE PASSENGER SIDE TAIL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

NHTSA ID
10787729
Incident
Oct 18, 2015
Mileage
73,000 mi
Airbags
Filed Oct 24, 2015

THE CAR IS SUBJECT TO TWO RECALLS. I HAVE BEEN CALLING BMW FOR OVER A YEAR TRYING TO RESOLVE THIS ISSUES. BMW SAYS NO PARTS ARE AVAILABLE FOR THE JULY 2015 RECALL 15V318 UNLESS I BRING THE CAR FOR INSPECTION. MAKES NO SENSE. BMW HAS ALSO BEEN OBSTRUCTIONIST ON THE 2014 RECALL 14V426. I LIVE 60 MILES AWAY FROM THE DEALER. 1. THEY REFUSE TO ORDER PARTS FOR THE DRIVERS SIDE AIRBAG RECALL UNLESS I COME IN FOR A 5 MINUTE "INSPECTION" FIRST (120 MILES ROUND TRIP). 2. ONLY AFTER THE INSPECTION, THEY WILL ORDER PARTS; THIS REQUESTS A SECOND TRIP (120 MILES) BECAUSE REPAIRS CAN TAKE UP TO 6 HOURS AND THEY CAN'T GUARANTEE WHEN PARTS FOR BOTH RECALLS WILL BE READY 3. THEY REFUSE TO PROVIDE A LOANER CAR OR A DEFINITE TIME FRAME FOR THE REPAIRS AND SUGGEST I RENT A CAR FOR UP TO A WEEK. THIS WOULD REQUIRE 3 TRIPS (360 MILES PLUS GAS AND TOLLS) AND UP TO 7 DAYS RENTAL AT $35/DAY PLUS TAX, GAS AND TOLLS ($250). SEEMS TOTALLY UNREASONABLE. MEANWHILE, I HAVE A CAR WITH TWO POTENTIAL DEADLY DEFECTS. BMW APPEARS TO BE INTENTIONALLY OBSTRUCTION OWNERS FROM EFFECTING THE REPAIRS BY CREATING AN ARTIFICIAL INSPECTION REQUIREMENT WHICH REQUIRES AT LEAST ON EXTRA TRIP TO A DEALER. OUTRAGEOUS!

NHTSA ID
10785755
Incident
Nov 1, 2014
Airbags
Filed Oct 23, 2015

I RECEIVED A RECALL NOTICE DATED JULY 2015 AND I WOULD LIKE TO HAVE THE DRIVER SIDE AIRBAG REPLACED. BUT, SAN DIEGO AREA BMW DEALERS SAY THEY DON'T HAVE ANY REPLACEMENT PARTS. WHAT CAN I DO TO PROTECT MY SELF FROM A SHRAPNEL AIRBAG IN THE MEANTIME? HOW CAN I GET A REPLACEMENT AIRBAG AS SOON AS POSSIBLE? THANKS.

NHTSA ID
10785616
Incident
Oct 14, 2015
Airbags
Filed Sep 13, 2015

I BROUGHT THIS VEHICLE IN FOR THE NATIONAL RECALL. WHEN I RECEIVED THE CAR BACK, THE AIR BAG WAS ON FOR THE FIRST TIME. THIS DEALER REFUSED TO FIX IT. I BROUGHT IT TO ANOTHER LOCATION, WHICH FIELDS ALSO OWNS, AND THEY WANTED TO CHARGE ME TO DIAGNOSE THIS AFTER THEY SCREWED IT UP. WHAT A RACKET. IT SPECIFICALLY STATES THE OWNER NOT BE CHARGED FOR THIS REPAIR.

NHTSA ID
10763427
Incident
Dec 22, 2014
Mileage
76,926 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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