Fuel system
Filed May 13, 2017
BMW ISSUED A RECALL - SI B13 14 10 - AND IT COVERS REPLACING INJECTORS, IF THE CAR FALLS UNDER A CERTAIN DATE AND HAS A CERTAIN BATCH OF INJECTOR. MOST IMPORTANTLY, ON THE BOTTOM OF THE RECALL BULLETIN STATES: "WARRANTY INFO" - AND IT SPECIFICALLY SAYS, "THE REPAIR DESCRIBED IN THIS BULLETIN IS COVERED UNDER WARRANTY REGARDLESS OF TIME OR MILEAGE." THE CAR HAD THE INJECTOR(S) FAIL A FEW WEEKS AGO, AND VEHICLE IS CURRENTLY AT STEVENS CREEK BMW. THE DEALERS/MANUFACTURER ARE REFUSING TO HONOR THE RECALL NOTICE THAT I HANDED TO THEM - EVEN THOUGH IT SPECIFICALLY STATES THERE IS NO TIME LIMIT OR MILEAGE LIMIT TO REPLACING THE INJECTORS... 3 OF THE INJECTORS WERE REPLACED SEVERAL YEARS AGO, BUT 3 WERE NOT, AND THE INJECTOR THAT FAILED IS PART OF THE BATCH THAT SHOULD HAVE BEEN REPLACED BUT THE TECHNICIAN DECIDED NOT TO YEARS AGO. THEY ARE SAYING THIS IS NOT A RECALL - ALTHOUGH IT CLEARLY SAYS "VOLUNTARY RECALL". BECAUSE THERE IS NO TIME LIMIT AND THE MILES DO NOT COUNT AGAINST THE RECALL (ACCORDING TO THE BULLETIN) THE INJECTORS SHOULD BE REPLAECD (AND SHOULD HAVE ALREADY BEEN) WITHOUT ANY CUSTOMER NEEDING TO PAY ANYTHING, BECAUSE THAT IS WHAT THE RECALL IS FOR AND THAT IS WHAT IT DIRECTLY SAYS. BUT THE DEALERSHIP (STEVENS CREEK BMW) AND BMW NA OR SAYING THEY WON'T HONOR THE RECALL OR TELL ME WHY. I'M NOT SURE WHAT TO DO BECAUSE MY CAR IS STRANDED OVER THERE AND THEY WANT $3500 TO REPLACE SOMETHING THAT BMW SAYS SHOULD ALREADY BE REPLACED (REGARDLESS OF TIME OR MILEAGE).
- NHTSA ID
- 10985541
- Incident
- May 12, 2017
- Mileage
- 82,154 mi
Fuel system
Filed Mar 19, 2015
CAR TAKEN TO DEALER FOR ROUGH IDLE AND POOR PERFORMANCE. TOLD THAT ISSUE WAS WITH FUEL COILS. PAPERWORK STATES THAT COILS NEED TO BE REPLACED. DEFERRED AS ONE OF THE COULD HAD ALREADY BEEN REPLACED. ON WAY HOME CAR BEGAN TO EMIT WHITE SMOKE. CAR UNABLE TO ACCELERATE. HIGH PRESSURE FUEL PUMP ALREADY REPLACED. HIGH RISK FOR ACCIDENT FOR ULTIMATELY TURNED OUT TO BE 5 FAILED FUEL INJECTORS. BMW KNOWS ABOUT THIS ISSUE BUT WILL NOT ADDRESS FOR RECALL. THIS IS NOT AN UNCOMMON OCCURRENCE PER MULTIPLE WEB SEARCHES. *TR
- NHTSA ID
- 10695502
- Incident
- Mar 17, 2015
- Mileage
- 35,000 mi
EngineFuel system
Filed Dec 18, 2011
VEHICLE OIL TEMP WAS JUST UNDER 250. VEHICLE SHAKES WHEN ACCELERATING ON THE HIGHWAY OR ON AN INCLINE. ENGINE LIGHT COMES ON AND YOU CAN FEEL THE VEHICLE MISFIRING IN THE GAS PEDDLE. VEHICLE CONTINUES TO SHAKE IN PARK. DEALER ADVISED TO TURN THE VEHICLE OFF AND LET IT SIT FOR 30 MIN BEFORE DRIVING AGAIN. SEEMS TO BE A TEMPORARY FIX UNTIL THE ENGINE TEMP INCREASES TO JUST UNDER 250 OR DRIVING ON A INCLINE ON THE HWY. PREVIOUSLY HAD NO ISSUES WITH THIS VEHICLE UNTIL DEALER REPLACED A HFP (RECALL NOTICE) DURING AN OIL CHANGE. THIS WILL BE THE THIRD COMPLAINT ABOUT THIS ISSUE SINCE 11/23/11 THAT THE DEALER HAS NOT BEEN ABLE TO FIX. PREVIOUSLY BEEN TOLD INJECTORS WERE MALFUNCTIONING DUE TO PROGRAMMING AND ALSO BAD GAS. I HAVE ALWAYS USED PREMIUM 91+ OCT GAS. RECENTLY THE DEALER PUT IN A FUEL ADDITIVE AND ADVISED ME TO USE SHELL OR CHEVRON PREMIUM GAS IN THE FUTURE. I DROVE OUT THE FUEL ADDITIVE TANK, NO ISSUES AND REFUELED AT SHELL USING PREMIUM 91 POWER V. FORTY FIVE MINUTES LATER, MY VEHICLE BEGAN TO SHAKE ON THE HWY ONCE AGAIN AND MY CHECK ENGINE LIGHT CAME ON. I WAS FORCED TO SUDDENLY SLOW DOWN ON THE HIGHWAY TO A SPEED / GEAR WHERE I WOULDN'T SHAKE. PREVIOUS DRIVING HISTORY IN EU WITH NO ISSUES ON THE AUTOBAHN AND THE VEHICLE IS A US SPEC. ONCE THE VEHICLE WAS SHIPPED TO CA, I DROVE IT TO AZ (800 MILES) WITH NO ISSUES AND CONTINUED TO DRIVE THE CAR UNTIL SEPT WHEN I HAD MY OIL CHANGED AND MY HFP REPLACED. MY FIRST LONG HWY DRIVE SINCE THE OIL CHANGE / HFP WAS REPLACED, WE ENCOUNTERED THIS ISSUE. *TR
- NHTSA ID
- 10440322
- Incident
- Nov 23, 2011
- Mileage
- 49,000 mi
EngineFuel system
Filed Oct 12, 2010
TL*THE CONTACT OWNS A 2009 BMW 335XI. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE COMPLETELY LOST ACCELERATION POWER. THE CONTACT HAD TO DRIVE AT A LOW SPEED TO REACH HIS DESTINATION. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED; AFTER THE RESTART, THE VEHICLE FUNCTIONED PROPERLY. WITHIN TWO TO THREE DAYS, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TURBO HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THERE HAD BEEN NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 18,681 AND THE CURRENT MILEAGE WAS APPROXIMATELY 25,000. UPDATED 01/28/11*LJ THE CONSUMER STATED THERE WAS A DESIGN PROBLEM WITH THE FUEL PUMP. UPDATED 03/23/11
- NHTSA ID
- 10360122
- Incident
- Mar 1, 2010
- Mileage
- 18,681 mi
Fuel system
Filed Sep 29, 2010
TL*THE CONTACT OWNS A 2009 BMW 335XI. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE ENGINE COMPLETELY STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 4,500. THE VIN WAS UNAVAILABLE.
- NHTSA ID
- 10358200
- Incident
- Sep 27, 2010
- Mileage
- 4,500 mi
Fuel system
Filed Sep 24, 2010
DRIVING ALONG HIGHWAY ON RIGHT LANE, COMING ALONG TO A HIGHSPEED MERGE. VEHICLE LOST SIGNIFICANT POWER, ERROR MESSAGE ON DASH DISPLAYED LIMP MODE ENGINE MALFUNCTION. I WAS NOT ABLE TO ACCELERATE AND CAUSED A SEVER BACK UP IN HIGHWAY TO GET ON SHOULDER. BMW STATED A SOFTWARE UPGRADE WAS NEEDED TO CORRECT ERROR. I RECEIVED THE CAR BACK WITHIN A WEEK. AGAIN I WAS DRIVING WHEN THE SAME EXACT ERROR STATED ABOVE HAPPENED. THIS TIME AT LEAST I WAS IN A SOMEWHAT LOW TRAVELED AREA AND HAD NO PROBLEM PULLING OVER. TECH AT BMW SAID THE FUEL PUMP WAS AT FAULT AND MANY CARS OF MY MAKE AND MODEL HAVE THIS PROBLEM, BUT NO REAL SOLUTION TO THE FUEL PUMP FAILURES HAD BEEN FOUND BY BMW. *TR
- NHTSA ID
- 10357329
- Incident
- Sep 20, 2010
- Mileage
- 18,500 mi
Fuel system
Filed Jul 24, 2010
1 ) HIGH PRESSURE FUEL PUMP (HPFP) FAILED WITH NO PRIOR INDICATION. 2 ) THE FAILURE OCCURRED SEVERAL TIMES BETWEEN INCEPTION AND CORRECTION BY THE DEALER, RESULTING IN STARTING AND ENGINE RUNNING ISSUES FOR THE CAR. 3 ) THE PART WAS REPLACED UNDER WARRANTY. *TR
- NHTSA ID
- 10345019
- Incident
- Jan 29, 2010
- Mileage
- 18,364 mi
Fuel system
Filed Jul 16, 2010
THIS IS AN UPDATE TO ODI 10290275. MY CAR (2009 335XI) IS YET AGAIN EXPERIENCING LONG STARTING TIMES AND I HAVE HAD ANOTHER ABRUPT LOSS OF POWER. ALTHOUGH THERE IS NO "CHECK ENGINE LIGHT" ON YET I BELIEVE IT IS ONLY A MATTER OF TIME BEFORE THE HIGH PRESSURE FUEL PUMP IS AGAIN REPLACED. THIS IS A CHRONIC PROBLEM THAT IS RECOGNIZED BY BMW (AS THEY HAVE EXTENDED THE WARRANTY ON THE HIGH PRESSURE FUEL PUMPS) BUT DOES NOT ADDRESS THE UNDERLYING SAFETY CONCERN OF A SUDDEN LOSS OF POWER THAT WILL ULTIMATELY RESULT IN AN ACCIDENT. *TR
- NHTSA ID
- 10343635
- Incident
- Jul 6, 2010
- Mileage
- 18,500 mi
Fuel system
Filed Jun 2, 2010
DURING ROUTINE DRIVING THERE IS A SUDDEN LOSS OF POWER DUE TO A DEFECTIVE HIGH PRESSURE FUEL PUMP. THE PUMP HAS ALREADY BEEN REPLACED ONCE BY BMW AND THE CAR IS GOING BACK INTO THE SHOP FOR A SECOND TIME TO REPLACE THE PUMP AGAIN. *TR
- NHTSA ID
- 10334361
- Incident
- Jun 2, 2010
- Mileage
- 11,000 mi
Fuel system
Filed Apr 26, 2010
FOURTH REPLACEMENT OF HPFP ON 2009 BMW 335 XI LESS THAN 12K MILES. LESS THAN 12 MONTHS OLD. *TR
- NHTSA ID
- 10327549
- Incident
- Apr 26, 2010
- Mileage
- 11,000 mi
Fuel system
Filed Mar 19, 2010
BMW 335I CAR HAS CRANKING PROBLEMS. DEALER RESET COMPUTER. WHILE DRIVING AT HI-WAY SPEED CAR FAILED. POWER WENT TO HALF. SPEED DROP FROM 65 TO 35 IN SECONDS. THERE APPEARS TO BE AN ISSUE WITH FUEL PUMP WHICH BMW HAS FAILED TO ADDRESS. CAR HAS 6,600 MILES. *TR
- NHTSA ID
- 10320935
- Incident
- Mar 18, 2010
- Mileage
- 6,600 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.