2009 BMW 335XI Problems

BMW ISSUED A RECALL - SI B13 14 10 - AND IT COVERS REPLACING INJECTORS, IF THE CAR FALLS UNDER A CERTAIN DATE AND HAS A CERTAIN BATCH OF INJECTOR. MOST IMPORTANTLY, ON THE BOTTOM OF THE RECALL BULLETIN STATES: "WARRANTY INFO" - AND IT SPECIFICALLY SAYS, "THE REPAIR DESCRIBED IN THIS BULLETIN IS COVERED UNDER WARRANTY REGARDLESS OF TIME OR MILEAGE." THE CAR HAD THE INJECTOR(S) FAIL A FEW WEEKS AGO, AND VEHICLE IS CURRENTLY AT STEVENS CREEK BMW. THE DEALERS/MANUFACTURER ARE REFUSING TO HONOR THE RECALL NOTICE THAT I HANDED TO THEM - EVEN THOUGH IT SPECIFICALLY STATES THERE IS NO TIME LIMIT OR MILEAGE LIMIT TO REPLACING THE INJECTORS... 3 OF THE INJECTORS WERE REPLACED SEVERAL YEARS AGO, BUT 3 WERE NOT, AND THE INJECTOR THAT FAILED IS PART OF THE BATCH THAT SHOULD HAVE BEEN REPLACED BUT THE TECHNICIAN DECIDED NOT TO YEARS AGO. THEY ARE SAYING THIS IS NOT A RECALL - ALTHOUGH IT CLEARLY SAYS "VOLUNTARY RECALL". BECAUSE THERE IS NO TIME LIMIT AND THE MILES DO NOT COUNT AGAINST THE RECALL (ACCORDING TO THE BULLETIN) THE INJECTORS SHOULD BE REPLAECD (AND SHOULD HAVE ALREADY BEEN) WITHOUT ANY CUSTOMER NEEDING TO PAY ANYTHING, BECAUSE THAT IS WHAT THE RECALL IS FOR AND THAT IS WHAT IT DIRECTLY SAYS. BUT THE DEALERSHIP (STEVENS CREEK BMW) AND BMW NA OR SAYING THEY WON'T HONOR THE RECALL OR TELL ME WHY. I'M NOT SURE WHAT TO DO BECAUSE MY CAR IS STRANDED OVER THERE AND THEY WANT $3500 TO REPLACE SOMETHING THAT BMW SAYS SHOULD ALREADY BE REPLACED (REGARDLESS OF TIME OR MILEAGE).

CAR TAKEN TO DEALER FOR ROUGH IDLE AND POOR PERFORMANCE. TOLD THAT ISSUE WAS WITH FUEL COILS. PAPERWORK STATES THAT COILS NEED TO BE REPLACED. DEFERRED AS ONE OF THE COULD HAD ALREADY BEEN REPLACED. ON WAY HOME CAR BEGAN TO EMIT WHITE SMOKE. CAR UNABLE TO ACCELERATE. HIGH PRESSURE FUEL PUMP ALREADY REPLACED. HIGH RISK FOR ACCIDENT FOR ULTIMATELY TURNED OUT TO BE 5 FAILED FUEL INJECTORS. BMW KNOWS ABOUT THIS ISSUE BUT WILL NOT ADDRESS FOR RECALL. THIS IS NOT AN UNCOMMON OCCURRENCE PER MULTIPLE WEB SEARCHES. *TR

TL* THE CONTACT OWNS A 2009 BMW 335XI. WHILE DRIVING 50 MPH, AN ABNORMAL NOISE WAS HEARD AND THE REDUCE ENGINE POWER INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FISHTAILED INTO A DITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

VEHICLE IN STRAIGHT, FORWARD MOTION AT HIGHWAY SPEED (APPROX. 60MPH) AND ENGINE POWER IS REDUCED DRAMATICALLY. REACHING A SAFE RESTING AREA POSED SIGNIFICANT RISK DUE TO LACK OF WARNING OR DESCRIPTIVE VEHICLE FAULT. SMOKE AND/OR STEAM EMITTING FROM ENGINE COMPARTMENT. CAUSE APPEARS TO BE FAULTY ELECTRIC WATER PUMP AT 56,000 MILES/5 YEARS IN SERVICE. SECOND OCCURRENCE.

HARD DISK DRIVE IN ENTERTAINMENT SYSTEM NOT FUNCTIONING PROPERLY AND CREATES DISTRACTION TO DRIVE. *TR

WHILE DRIVING EAST ON THE NORTHERN STATE PARKWAY, ON FEBRUARY 18, 2010 , NEAR EXIT 42, LONG ISLAND, NY, AT 50 MPH, I HIT A POT HOLE. THE POT HOLE WAS NOT IMPEDING TRAFFIC IN ANY SIGNIFICANT FASHION, HOWEVER, I IMMEDIATELY RECEIVED A FLAT TIRE INDICATION FOR THE RIGHT FRONT TIRE. I HAVE RUN-FLAT TIRES, BUT COULD BARELY CONTROL THE CAR. THIS WAS UNUSUAL AS I HAVE EXPERIENCED FLAT TIRES PREVIOUSLY, AND NEVER HAD TROUBLE CONTROLLING THE CAR. NEVERTHELESS, I CONTINUED TO EXIT 42, EXITED THE HIGHWAY, AND PULLED INTO A NEARBY PARKING LOT. UPON INSPECTION IT BECAME CLEAR THAT THE PROBLEM WAS NOT CAUSED BY THE TIRE, BUT WAS DUE TO THE RIGHT FRONT ALUMINUM ALLOY WHEEL WHICH HAD BROKEN IN HALF. AT THIS POINT THE WHEEL CONSISTED OF TWO HALVES, THE OUTER HALF ATTACHED TO THE AXLE, AND THE INNER HALF HELD ONLY LOOSELY BY THE TIRE. LATER INSPECTION INDICATED THAT THERE WAS NO VISIBLE DAMAGE TO THE TIRE, BUT THAT THE WHEEL, ONLY, WAS BROKEN ALONG AN IRREGULAR CIRCUMFERENTIAL LINE APPROXIMATELY PARALLEL AND 4 INCHES FROM THE OUTER WHEEL LIP (THE LIP WHICH FORMS THE SEAL BETWEEN THE TIRE AND WHEEL). ALTHOUGH THERE WAS EVIDENCE THAT THE WHEEL HAD BENT SLIGHTLY DUE TO THIS POT HOLE IMPACT (OR PERHAPS AN EARLIER IMPACT), THE WHEEL WAS NOT OTHERWISE SEVERELY DEFORMED. A SIMILAR INCIDENT OCCURRED LESS THAN TWO WEEKS LATER, ON FEBRUARY 28, 2010. THIS SECOND INCIDENT INVOLVED THE LEFT REAR WHEEL OF THE SAME CAR, BUT OTHERWISE THE CIRCUMSTANCES WERE VERY SIMILAR. WHILE DRIVING AT APPROXIMATELY 50 MPH, AGAIN ON THE NORTHERN STATE PARKWAY, BUT APPROXIMATELY 5 MILES WEST OF THE FIRST INCIDENT, AS A RESULT OF IMPACT WITH A POT HOLE, THE LEFT REAR WHEEL BROKE INTO TWO PIECES. CONTROL OF THE VEHICLE WAS AGAIN DIFFICULT. THIS INCIDENT OCCURRED 6 DAYS AFTER THE CAR WAS RECEIVED FROM THE BMW DEALERSHIP SERVICE DEPARTMENT AFTER REPAIR OF THE RIGHT FRONT WHEEL. THE LEFT REAR WHEEL WAS INSPECTED DURING THE FIRST REPAIR, AND FOUND TO BE IN DRIVABLE CONDITION. *TR

TIMING BELT SHREDDED AFTER HITTING A SPEED BUMP FOR THE SECOND TIME AT LOW SPEEDS.

TIMING BELT SHREDDED AFTER HITTING A SPEED BUMP FOR THE SECOND TIME AT LOW SPEEDS.

TL*THE CONTACT OWNS A 2009 BMW 328XI. PRESSURE WAS APPLIED TO THE BRAKE PEDAL; YET WHEN THE DRIVERS CELL PHONE RANG THE AIR BAGS INVOLUNTARILY DEPLOYED. THE CONTACT WAS UNAWARE OF WHAT OCCURRED NEXT BUT THE VEHICLE WAS THEN INVOLVED IN A CRASH. A POLICE REPORT WAS FILED. NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BUT THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,000.

HARD DISK DRIVE IN ENTERTAINMENT SYSTEM NOT FUNCTIONING PROPERLY AND CREATES DISTRACTION TO DRIVE. *TR

HARD DISK DRIVE IN ENTERTAINMENT SYSTEM NOT FUNCTIONING PROPERLY AND CREATES DISTRACTION TO DRIVE. *TR

INTERMITTENT FAILURE OF LED'S IN THE DRIVER SIDE REAR TAIL LIGHT FOR THE TURN SIGNAL. FIRST STARTED ABOUT 7 MONTHS AGO. NOW NEARLY FULL TIME FAILURE. CREATES A SERIOUS SAFETY CONCERN WHEN CHANGING LANES AND MAKING TURNS IN TRAFFIC. THIS IS A VERY COMMON COMPLAINT WITH NUMEROUS POSTS ON THE WEB. *TR