Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 23 NHTSA owner-reported complaints for the 2011 BMW 335XI. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–23 of 23
THE HIGH PRESSURE FUEL PUMP FAILS WITHOUT WARNING. THE FUEL PUMP ON PREVIOUS N54 ENGINE WERE RECALLED. THE FUEL PUMP WAS NOT CHANGED FOR THE NEWER N55 ENGINE AND THEY ARE CONTINUING TO FAIL.
I WAS DRIVING MY CAR WHEN THE ENGINE SOUNDED SOMETHING SIMILAR TO IS IF I HAD A MISFIRE. I STARTED SLOWING DOWN BY THE TIME I GOT TO ABOUT 5 MILES AN HOUR SMOKE STARTED COMING THROUGH THE VENTS. OPEN THE HOOD AND THERE WAS A FIRE BETWEEN THE BACK OF THE ENGINE IN THE FIREWALL. WITHIN 15 MINUTES THE CAR COMPLETELY BURNED DOWN. IT IS UNKNOWN WHAT CAUSED THIS SO FAR.
I TOOK MY CAR INTO BMW FOR 2 RECALLS AFTER WAITING 2 MONTHS FOR THE PARTS AFTER 6 HRS HAD PASSED THEY CLAIMED TO HAVE THE WRONG PARTS ,WHEN I WENT TO PICK UP MY CAR IT HAD NO POWER I COULDN'T DRIVE IT HOME .I PAID $147 FOR DIAGNOSTIC THAT WAS SUPPOSED TO BE COMPLIMENTARY AND A REPAIR BILL OF $3,478.25 APRIL 20 20018 . LAST YEAR I HAD TO REPLACE THE AXLE DO IT NOT TWISTING LIKE A WASH RAG
CAR WAS PARKED SEVERAL HOURS AFTER DRIVING IT. NOTICED DISCOLORATION ON WINDOWS. SMOKE IN INTERIOR, FIRE BURNED DASHBOARD, BLOWER MOTOR FELL OUT. NOTE: I FOUND AN EXISTING RECALL, 17V676, OCTOBER 2017, BUT NO RECALL LETTER WAS RECEIVED.
OCTOBER 25, 2017 | RECALL CAMPAIGN NO. 17V-676 BLOWER MOTOR WIRING TO DATE THERE IS STILL NO REMEDY FOR THIS RECALL ISSUED 5 MONTHS AGO. I'M NOT SURE WHAT CONSTITUTES A 'REASONABLE PERIOD OF TIME' FOR A RECALL LIKE THIS BUT IT SEEMS LIKE IT HAS BEEN A WHILE, ESPECIALLY FOR A RECALL THAT COULD POTENTIALLY CAUSE A FIRE..
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SCHOMP BMW, HIGHLANDS RANCH, CO, 303-730-1300) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL, AUTOMOBILE HASN'T BEEN REPAIRED.
DRIVER'S FRONT AIRBAG RECALL # 16V071 MANUFACTURERS STILL DO NOT HAVE PARTS OR A SOLUTION TO REMEDY THIS ISSUE ACCORDING TO BMW DEALERSHIPS BMW HOUSTON NORTH AND BMW THE WOODLANDS.
DRIVING AT 90KM HR ON FLAT STRAIGHT GOOD HWY, SUNROOF FOR NO REASON EXPLODES. NOISE IS LOUD ENOUGH TO GIVE ME TINNITUS, GLASS SHATTERS EVERYWHERE. CAUSING ME TO DO AN EMERGENCY PULL OVER. EVIDENCE SHOWS CLEARLY THE EXPLOSION WAS OUTWARD WITH REMAINING GLASS BENT UPWARDS AND SHARDS ALL DOWN THE BACK OF THE CAR DAMAGING THE REAR PAINT. SHARDS COVERING DRIVER, PASSENGERS AND BACK SEAT. SUNROOF WAS CLOSED AND HAD NOT BEEN OPEN FOR 2 MONTHS AND LINER SHADE WAS BACK.
I PURCHASED MY CAR WITH THE CONFIDENCE THAT I WAS PURCHASING A SUPERIOR PRODUCT TO MY DISAPPOINTMENT WHEN I WENT TO SALE THIS VEHICLE I WAS GIVEN LESS FOR THE SALE OF MY CAR DUE TO THIS RECALL I COULD NOT GET THE AIRBAG REPLACED SO I WAS GIVEN LESS FOR MY CAR DUE TO THIS RECALL MY DAMAGES ARE $3000.00 I WOULD LIKE THIS DIFFERENCE REFUNDED BACK TO ME. THIS IS NOT MY FAULT THIS IS SOLELY THE FAULT OF THE INFERIOR PRODUCT I HAVE NOT CONTACTED AN ATTORNEY AS OF YET BUT IF I AM NOT MADE WHOLE THEN I WILL HAVE NO OTHER CHOICE BUT TO CONTACT AN ATTORNEY DUE TO MY LOSS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL-RECALL CAMPAIGN NO. 16V-071: DRIVER'S FRONT AIR BAG MODULE I WAS RECENTLY SOLD A VEHICLE THAT HAS THIS RECALLED PART AND WAS NOT MADE AWARE OF THE RECALL UNTIL THE DAY I WENT TO PICK UP MY VEHICLE. I WAS THEN TOLD I COULDNT TAKE THE CAR HOME AND ALSO I WAS NOT PROVIDED A LOANER VEHICLE WHICH BY WHAT I READ ON THE BMW USA WEBSITE SHOULD HAVE BEEN MADE AVAILABLE TO ME. ALSO AFTER DOING RESEARCH I FOUND OUT THAT THIS VEHICLE SHOULD NOT EVEN HAVE BEEN MADE AVAILABLE FOR SALE.
WHEN USING THE HEATED SEATS. DRIVERS SIDE WILL GET SO HOT IT BURNS YOUR SKIN. PASSENGER SEAT DOESN'T HEAT UP.
SOMETIMES "DEPEND ON THE SPEED" WHEN I PRESS THE BRAKE, THE VEHICLE ACCELERATE FIRST SEVERAL SECONDS AND THEN SLOW DOWN.
DRIVING ALONG AND CAR LOST ACCELERATION FOR UNKNOWN REASON. THIS HAS HAPPENED TWICE. FIRST INCIDENT, THE DEALER REPLACED THE FUEL PUMP IN THE TANK. SECOND INCIDENT, CANNOT REPLICATE THE ISSUE AND I AM REFUSING TO ACCEPT THE CAR AS CONCERNED FOR MY SAFETY. INSTRUCTED DEALER TO DRIVE THE CAR.
IN THE SHORT PERIOD OF TIME I'VE OWNED MY 2011 335XI, I HAVE HAD TO -HAVE THE TIRE PRESSURE MONITOR RESET TO FACTORY SETTINGS BECAUSE IT KEPT COMING ON EVEN THOUGH MY TIRES WERE FINE. DISCONCERTING AT BEST WHEN YOU'RE A SINGLE WOMAN COMMUTING AT HIGH SPEEDS EVERY DAY ON A TURNPIKE IN TRAFFIC. -CONTINUALLY REPLACE BURNED OUT DAYTIME RUNNING OR REAR BRAKE BULBS -DEAL WITH AN ONGOING SURGE OR LURCHING WHEN I START FROM A STOP, WORSE WHEN THE A/C IS ON, THAT REPAIR SHOPS STILL CAN'T PINPOINT -REPLACE THE FRONT CONTROL ARM BUSHINGS -REPLACE THE WATER PUMP AND THERMOSTAT (AND WORRY ABOUT POSSIBLE ENGINE DAMAGE FROM THE OVERHEATED ENGINE; CAR HAD TO BE TOWED ON MY WAY HOME FROM WORK) -REPLACE THE STARTER -REPLACE THE ENGINE TENSION BELT -I WILL SOON HAVE TO REPLACE LEAKING OIL FILTER HOUSING GASKET -AND I HAVE A PROBABLE RADIATOR LEAK, AS I'M REFILLING COOLANT APPROXIMATELY EVERY 4 WEEKS (TO THE POINT WHERE I KEEP A GALLON OF IT IN MY TRUNK, WITH A FUNNEL, FOR WHEN THE LIGHT COMES ON) TO DATE, IN THE TWO YEARS I'VE OWNED THIS VEHICLE (I BOUGHT IT OFF-LEASE), I'VE ALREADY SPENT ALMOST $5,000 ON WHAT SHOULD BE COMPLETELY UNNECESSARY REPAIRS FOR A HIGH-END VEHICLE.
I ORDERED A BRAND NEW 2011 BMW 335I XDRIVE AND IT WAS DELIVERED ON APRIL 19, 2010. THE 2011 MODEL YEAR CAME OUT EARLY. ON FEB 20, 2012 I HAD A DIFFICULT TIME STARTING THE ENGINE AFTER SITTING OVERNIGHT...IT WOULD TAKE TOO LONG TO START, CRANKING FOR A LONG TIME. BROUGHT IT TO BMW IN WARWICK RI AND THEY RAN SHORT TESTS AND FOUND NOTHING WRONG. ANOTHER TIME I WOULD SMELL A STRONG ODOR OF GASOLINE AND I WAS NOT BY ANY GAS STATIONS OR OTHER CARS. BROUGHT IT TO THE SAME SERVICE CENTER AND THEY COULD NOT FIND ANYTHING WRONG. ANOTHER TIME MY CAR STALLED OUT UNEXPECTEDLY, BUT WAS ABLE TO START IT AGAIN. THIS WEEK ON MAY 21ST 2015 DROPPED THE CAR OFF TO HAVE ANOTHER TIRE REPLACED BECAUSE I HIT A POTHOLE (8 TIRES REPLACED IN 34,500 FILES, 4 REPLACEMENT TIRES DUE TO POTHOLES). I ALSO COMPLAINED ABOUT THE CAR TAKING TOO LONG TO CRANK OVER 1ST TIME IN THE MORNING. THEY KEPT THE CAR OVERNIGHT AND THEIR TECHNICIAN HAD THE SAME STARTING PROBLEM THAT I EXPERIENCED AND THEY RAN A DIAGNOSTIC. THEY SAID THE HIGH PRESSURE FUEL PUMP AND THE FUEL RAIL PRESSURE SENSOR HAD TO BE REPLACED. THE SERVICE ADVISOR SAID IT WAS A TWO-PART REPAIR. HE SAID BMW WOULD COVER THE $885 HIGH PRESSURE FUEL PUMP BUT I WOULD HAVE TO PAY FOR THE FUEL RAIL PRESSURE SENSOR WHICH WAS $391. IF THIS TAKES TWO PARTS TO REPAIR, THEN WHY ISN'T BMW PAYING FOR BOTH PARTS? I CALLED BMW HEADQUARTERS IN WOODCLIFF LAKE NJ FOR A RESOLUTION BUT I WAS TOLD I WOULD HAVE TWO WAIT UP TO 5 BUSINESS DAYS FOR AN ANSWER. I FOUND MANY BMW BLOGS ONLINE COMPLAINING ABOUT HIGH PRESSURE FUEL PUMP FAILURES AND REPEATED FAILURES AFTER THE HIGH PRESSURE FUEL PUMP WAS REPLACED. MY CAR HAS LESS THEN 35,000 MILES ON IT. THE 2011 BMW 335I XDRIVE WITH THE N55 ENGINE SHOULD BE INCLUDED IN THE PREVIOUS RECALL SINCE THEY USE THE SAME HIGH PRESSURE FUEL PUMP AS PREVIOUS YEAR MODELS THAT WERE RECALLED AND BMW SHOULD PAY FOR THE FULL REPAIR
2011 BMW 335XI. CONSUMER WRITES INN REGARDS TO SUNROOF EXPLODED WHILE DRIVING. *SMD THE CONSUMER STATED THE SUNROOF SHADE WAS CLOSED PREVENTING SHARDS FROM FLOODING INTO THE VEHICLE. *JB
CRACKED WHEEL RIM- WITH NO PRECEDING INCIDENT HITTING A LARGE POTHOLE, ETC. *TR
MANUAL TRANSMISSION. 2ND GEAR SYNCHRONIZER (SYNCHRO) FAILED @ 5000 MILES. UNABLE TO SHIFT INTO 2ND GEAR SAFELY. PROBLEM/FAILURE BECOME MORE PROMINENT @ 18,000 MILES. BMW OF SAN FRANCISCO VOIDED WARRANTY RETROACTIVELY FOR USING AFTERMARKET PARTS @ 16K MILES. MANY INDIVIDUALS ON COMPLAINING OF SAME TRANSMISSION ISSUE. (1ST TO 2ND GRIND). PROBLEM NOT RESOLVED. *TR
I BOUGHT MY BMW 335I XDRIVE BRAND NEW...ORDERED IN JAN 2010 AND DELIVERED ON APRIL 19, 2010. SINCE I'VE HAD THE CAR, THE FRONT PASSENGER SIDE TIRE WAS REPLACED 3 TIMES (WITHIN 20,000 MILES) BECAUSE OF POTHOLE DAMAGE TO THE SIDEWALL OF THE TIRE. ALSO, THE CAR REQUIRED REALIGNMENT. IN AUGUST 2012, I HAD ABOUT 22,000 MILES ON MY CAR AND HAD TO REPLACE ALL OF MY TIRES ( EXCEPT THE PASSENGER SIDE LEFT FRONT, SINCE THAT WAS THE TIRE THAT WAS ALREADY REPLACED 3 TIMES PRIOR TO HAVING 22,000 MILES ON MY CAR) BECAUSE THEY WERE WORN OUT. THE BRIDGESTONE RUN-FLATS ARE EXPENSIVE FOR MY BMW. THE COST TO REPLACE ONE FRONT TIRE WAS $430. LUCKILY, I HAD PURCHASED THE TIRE WARRANTY WHEN I BOUGHT MY BMW. THE WARRANTY WAS $1,000. I FEEL I AM BEING RIPPED OFF THOUGH. WHY, AFTER SPENDING $60,000 ON A NEW BMW SHOULD I HAVE TO SPEND ALMOST $3,000 ON TIRES IN LESS THAN 3-YEARS OF OWNERSHIP WHICH INCLUDES THE $1,000 FOR TIRE/WHEEL INSURANCE. I HAVE HAD AT LEAST 12 DIFFERENT MAKES AND MODELS OF CARS SINCE I'VE HAD MY LICENSE AND I HAVE NEVER SPENT AS MUCH MONEY ON TIRES FOR ONE CAR AS I HAVE FOR MY BMW. I WOULD LIKE TO SEE A CLASS ACTION LAWSUIT AGAINST BMW AND THE TIRE MANUFACTURES FOR PRODUCING AND SELLING A PRODUCT THAT WAS INTENTIONALLY DESIGNED TO FRAUD THE CONSUMER. THEY KNOWINGLY PRODUCED AND SOLD A TIRE THAT HAD A SHORT LIFE-SPAN, HIGHLY SUSCEPTIBLE TO DAMAGE FROM A TYPICAL POTHOLE, AND EXPENSIVE TO REPLACE. THEY ALSO OFFERED THE MOST EXPENSIVE TIRE WARRANTY IN THE INDUSTRY...THE COST OF THE WARRANTY INDICATES THAT THEY KNEW THESE TIRES WOULD BE REPLACED OFTEN. I WILL ALSO CONTACT THE FTC AND BBB. *TR
THE ENGINE RANDOMLY SHUTS DOWN. THIS IS ACCOMPANIED BY LOSS OF POWER STEERING AND REDUCED BRAKING ABILITY. THIS INCIDENT HAS OCCURRED THREE TIMES. THE CAR HAS PROVIDED NO WARNING OR INDICATOR LIGHTS. BMW SERVICE WAS MADE AWARE OF THIS PROBLEM. THEIR RESPONSE WAS THAT THEY FAILED TO REPRODUCE IT. THEY ALSO FAILED TO CORRECT THE PROBLEM, THE LAST INCIDENT OCCURRED AFTER A SERVICE ON THE CAR. *TR
ON MONDAY APRIL 9, 2012 WHILE TRAVELING ON HAGEDORN ROAD IN EAST LANSING, MI, (APPROXIMATELY 3800 HAGEDORN ROAD) MY BMW HIT A POTHOLE THAT RESULTED IN A SPLIT REAR RIM, DAMAGED FRONT RIM AND BLOWN TIRE WHILE TRAVELING AT 35 MPH. THE POTHOLE WAS OF AN 'AVERAGE' DEPTH FOR MICHIGAN. (PICTURES CAN BE PROVIDED). INTERESTING IS THE AMOUNT OF TIME (WHILE PURCHASING THE CAR IN DECEMBER OF 2011) THAT THE SALESPERSON TRIED TALKING US INTO PURCHASING EXTENDED WARRANTY COVERAGE FOR TIRES AND RIMS. HE MENTIONED THAT HE KNEW OF MANY CUSTOMERS THAT HAD BLOWN TIRES BECAUSE OF MICHIGAN WINTERS AND POTHOLES. I DECLINED COVERAGE SINCE MY LEXUS WITH SIMILAR RIMS AND LOW PROFILE TIRES NEVER HAD A PROBLEM DURING THE FIVE YEARS I OWNED THE CAR IN MICHIGAN. I BELIEVE BMW IS AWARE THAT THEIR WHEELS ARE SUSCEPTIBLE TO EXTENSIVE DAMAGE IN NORTHERN TIER STATES AND THAT THERE IS AN INHERENT DESIGN FLAW IN THEIR PRODUCT. FURTHER, I BELIEVE THEY ARE TRYING TO FINANCIALLY CAPITALIZE ON THIS BY SELLING EXTENDED WARRANTY COVERAGE. *JS
TL* THE CONTACT OWNS A 2011 BMW 335XI. THE CONTACT STATED WHILE THE BRAKES WERE DEPRESSED THE RPMS INCREASED, AS IF IT WAS GOING TO SURGE FORWARD. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,300 AND THE CURRENT MILEAGE WAS 9,780. UPDATED 10/31/11 *BF THE CONSUMER STATED ON THREE OCCASIONS, WHILE THE VEHICLE WAS IN DRIVE AND AT A FULL STOP, THE ENGINE SPEED INCREASED TOWARDS FULL THROTTLE WITHOUT TOUCHING OR DEPRESSING THE ACCELERATOR PEDAL. THE MAT WAS NOT THE CAUSE, AND IT WAS NOT DRIVER ERROR. UPDATED 11/02/11 UPDATED 11/04/11 UPDATED 11/07/11
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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