2011 BMW 335XI Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 BMW 335XI, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags518.5%
- Fuel system414.8%
- Brakes311.1%
- Other / unspecified311.1%
- Engine27.4%
- Driver assistance27.4%
- Electrical27.4%
- Powertrain (other)27.4%
- Visibility13.7%
- Interior & seats13.7%
- Steering13.7%
- Suspension13.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SCHOMP BMW, HIGHLANDS RANCH, CO, 303-730-1300) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL, AUTOMOBILE HASN'T BEEN REPAIRED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THE HIGH PRESSURE FUEL PUMP FAILS WITHOUT WARNING. THE FUEL PUMP ON PREVIOUS N54 ENGINE WERE RECALLED. THE FUEL PUMP WAS NOT CHANGED FOR THE NEWER N55 ENGINE AND THEY ARE CONTINUING TO FAIL.
I TOOK MY CAR INTO BMW FOR 2 RECALLS AFTER WAITING 2 MONTHS FOR THE PARTS AFTER 6 HRS HAD PASSED THEY CLAIMED TO HAVE THE WRONG PARTS ,WHEN I WENT TO PICK UP MY CAR IT HAD NO POWER I COULDN'T DRIVE IT HOME .I PAID $147 FOR DIAGNOSTIC THAT WAS SUPPOSED TO BE COMPLIMENTARY AND A REPAIR BILL OF $3,478.25 APRIL 20 20018 . LAST YEAR I HAD TO REPLACE THE AXLE DO IT NOT TWISTING LIKE A WASH RAG
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
SOMETIMES "DEPEND ON THE SPEED" WHEN I PRESS THE BRAKE, THE VEHICLE ACCELERATE FIRST SEVERAL SECONDS AND THEN SLOW DOWN.
IN THE SHORT PERIOD OF TIME I'VE OWNED MY 2011 335XI, I HAVE HAD TO -HAVE THE TIRE PRESSURE MONITOR RESET TO FACTORY SETTINGS BECAUSE IT KEPT COMING ON EVEN THOUGH MY TIRES WERE FINE. DISCONCERTING AT BEST WHEN YOU'RE A SINGLE WOMAN COMMUTING AT HIGH SPEEDS EVERY DAY ON A TURNPIKE IN TRAFFIC. -CONTINUALLY REPLACE BURNED OUT DAYTIME RUNNING OR REAR BRAKE BULBS -DEAL WITH AN ONGOING SURGE OR LURCHING WHEN I START FROM A STOP, WORSE WHEN THE A/C IS ON, THAT REPAIR SHOPS STILL CAN'T PINPOINT -REPLACE THE FRONT CONTROL ARM BUSHINGS -REPLACE THE WATER PUMP AND THERMOSTAT (AND WORRY ABOUT POSSIBLE ENGINE DAMAGE FROM THE OVERHEATED ENGINE; CAR HAD TO BE TOWED ON MY WAY HOME FROM WORK) -REPLACE THE STARTER -REPLACE THE ENGINE TENSION BELT -I WILL SOON HAVE TO REPLACE LEAKING OIL FILTER HOUSING GASKET -AND I HAVE A PROBABLE RADIATOR LEAK, AS I'M REFILLING COOLANT APPROXIMATELY EVERY 4 WEEKS (TO THE POINT WHERE I KEEP A GALLON OF IT IN MY TRUNK, WITH A FUNNEL, FOR WHEN THE LIGHT COMES ON) TO DATE, IN THE TWO YEARS I'VE OWNED THIS VEHICLE (I BOUGHT IT OFF-LEASE), I'VE ALREADY SPENT ALMOST $5,000 ON WHAT SHOULD BE COMPLETELY UNNECESSARY REPAIRS FOR A HIGH-END VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
CRACKED WHEEL RIM- WITH NO PRECEDING INCIDENT HITTING A LARGE POTHOLE, ETC. *TR
I BOUGHT MY BMW 335I XDRIVE BRAND NEW...ORDERED IN JAN 2010 AND DELIVERED ON APRIL 19, 2010. SINCE I'VE HAD THE CAR, THE FRONT PASSENGER SIDE TIRE WAS REPLACED 3 TIMES (WITHIN 20,000 MILES) BECAUSE OF POTHOLE DAMAGE TO THE SIDEWALL OF THE TIRE. ALSO, THE CAR REQUIRED REALIGNMENT. IN AUGUST 2012, I HAD ABOUT 22,000 MILES ON MY CAR AND HAD TO REPLACE ALL OF MY TIRES ( EXCEPT THE PASSENGER SIDE LEFT FRONT, SINCE THAT WAS THE TIRE THAT WAS ALREADY REPLACED 3 TIMES PRIOR TO HAVING 22,000 MILES ON MY CAR) BECAUSE THEY WERE WORN OUT. THE BRIDGESTONE RUN-FLATS ARE EXPENSIVE FOR MY BMW. THE COST TO REPLACE ONE FRONT TIRE WAS $430. LUCKILY, I HAD PURCHASED THE TIRE WARRANTY WHEN I BOUGHT MY BMW. THE WARRANTY WAS $1,000. I FEEL I AM BEING RIPPED OFF THOUGH. WHY, AFTER SPENDING $60,000 ON A NEW BMW SHOULD I HAVE TO SPEND ALMOST $3,000 ON TIRES IN LESS THAN 3-YEARS OF OWNERSHIP WHICH INCLUDES THE $1,000 FOR TIRE/WHEEL INSURANCE. I HAVE HAD AT LEAST 12 DIFFERENT MAKES AND MODELS OF CARS SINCE I'VE HAD MY LICENSE AND I HAVE NEVER SPENT AS MUCH MONEY ON TIRES FOR ONE CAR AS I HAVE FOR MY BMW. I WOULD LIKE TO SEE A CLASS ACTION LAWSUIT AGAINST BMW AND THE TIRE MANUFACTURES FOR PRODUCING AND SELLING A PRODUCT THAT WAS INTENTIONALLY DESIGNED TO FRAUD THE CONSUMER. THEY KNOWINGLY PRODUCED AND SOLD A TIRE THAT HAD A SHORT LIFE-SPAN, HIGHLY SUSCEPTIBLE TO DAMAGE FROM A TYPICAL POTHOLE, AND EXPENSIVE TO REPLACE. THEY ALSO OFFERED THE MOST EXPENSIVE TIRE WARRANTY IN THE INDUSTRY...THE COST OF THE WARRANTY INDICATES THAT THEY KNEW THESE TIRES WOULD BE REPLACED OFTEN. I WILL ALSO CONTACT THE FTC AND BBB. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
IN THE SHORT PERIOD OF TIME I'VE OWNED MY 2011 335XI, I HAVE HAD TO -HAVE THE TIRE PRESSURE MONITOR RESET TO FACTORY SETTINGS BECAUSE IT KEPT COMING ON EVEN THOUGH MY TIRES WERE FINE. DISCONCERTING AT BEST WHEN YOU'RE A SINGLE WOMAN COMMUTING AT HIGH SPEEDS EVERY DAY ON A TURNPIKE IN TRAFFIC. -CONTINUALLY REPLACE BURNED OUT DAYTIME RUNNING OR REAR BRAKE BULBS -DEAL WITH AN ONGOING SURGE OR LURCHING WHEN I START FROM A STOP, WORSE WHEN THE A/C IS ON, THAT REPAIR SHOPS STILL CAN'T PINPOINT -REPLACE THE FRONT CONTROL ARM BUSHINGS -REPLACE THE WATER PUMP AND THERMOSTAT (AND WORRY ABOUT POSSIBLE ENGINE DAMAGE FROM THE OVERHEATED ENGINE; CAR HAD TO BE TOWED ON MY WAY HOME FROM WORK) -REPLACE THE STARTER -REPLACE THE ENGINE TENSION BELT -I WILL SOON HAVE TO REPLACE LEAKING OIL FILTER HOUSING GASKET -AND I HAVE A PROBABLE RADIATOR LEAK, AS I'M REFILLING COOLANT APPROXIMATELY EVERY 4 WEEKS (TO THE POINT WHERE I KEEP A GALLON OF IT IN MY TRUNK, WITH A FUNNEL, FOR WHEN THE LIGHT COMES ON) TO DATE, IN THE TWO YEARS I'VE OWNED THIS VEHICLE (I BOUGHT IT OFF-LEASE), I'VE ALREADY SPENT ALMOST $5,000 ON WHAT SHOULD BE COMPLETELY UNNECESSARY REPAIRS FOR A HIGH-END VEHICLE.
THE ENGINE RANDOMLY SHUTS DOWN. THIS IS ACCOMPANIED BY LOSS OF POWER STEERING AND REDUCED BRAKING ABILITY. THIS INCIDENT HAS OCCURRED THREE TIMES. THE CAR HAS PROVIDED NO WARNING OR INDICATOR LIGHTS. BMW SERVICE WAS MADE AWARE OF THIS PROBLEM. THEIR RESPONSE WAS THAT THEY FAILED TO REPRODUCE IT. THEY ALSO FAILED TO CORRECT THE PROBLEM, THE LAST INCIDENT OCCURRED AFTER A SERVICE ON THE CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
DRIVING ALONG AND CAR LOST ACCELERATION FOR UNKNOWN REASON. THIS HAS HAPPENED TWICE. FIRST INCIDENT, THE DEALER REPLACED THE FUEL PUMP IN THE TANK. SECOND INCIDENT, CANNOT REPLICATE THE ISSUE AND I AM REFUSING TO ACCEPT THE CAR AS CONCERNED FOR MY SAFETY. INSTRUCTED DEALER TO DRIVE THE CAR.
TL* THE CONTACT OWNS A 2011 BMW 335XI. THE CONTACT STATED WHILE THE BRAKES WERE DEPRESSED THE RPMS INCREASED, AS IF IT WAS GOING TO SURGE FORWARD. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,300 AND THE CURRENT MILEAGE WAS 9,780. UPDATED 10/31/11 *BF THE CONSUMER STATED ON THREE OCCASIONS, WHILE THE VEHICLE WAS IN DRIVE AND AT A FULL STOP, THE ENGINE SPEED INCREASED TOWARDS FULL THROTTLE WITHOUT TOUCHING OR DEPRESSING THE ACCELERATOR PEDAL. THE MAT WAS NOT THE CAUSE, AND IT WAS NOT DRIVER ERROR. UPDATED 11/02/11 UPDATED 11/04/11 UPDATED 11/07/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
CAR WAS PARKED SEVERAL HOURS AFTER DRIVING IT. NOTICED DISCOLORATION ON WINDOWS. SMOKE IN INTERIOR, FIRE BURNED DASHBOARD, BLOWER MOTOR FELL OUT. NOTE: I FOUND AN EXISTING RECALL, 17V676, OCTOBER 2017, BUT NO RECALL LETTER WAS RECEIVED.
OCTOBER 25, 2017 | RECALL CAMPAIGN NO. 17V-676 BLOWER MOTOR WIRING TO DATE THERE IS STILL NO REMEDY FOR THIS RECALL ISSUED 5 MONTHS AGO. I'M NOT SURE WHAT CONSTITUTES A 'REASONABLE PERIOD OF TIME' FOR A RECALL LIKE THIS BUT IT SEEMS LIKE IT HAS BEEN A WHILE, ESPECIALLY FOR A RECALL THAT COULD POTENTIALLY CAUSE A FIRE..
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I TOOK MY CAR INTO BMW FOR 2 RECALLS AFTER WAITING 2 MONTHS FOR THE PARTS AFTER 6 HRS HAD PASSED THEY CLAIMED TO HAVE THE WRONG PARTS ,WHEN I WENT TO PICK UP MY CAR IT HAD NO POWER I COULDN'T DRIVE IT HOME .I PAID $147 FOR DIAGNOSTIC THAT WAS SUPPOSED TO BE COMPLIMENTARY AND A REPAIR BILL OF $3,478.25 APRIL 20 20018 . LAST YEAR I HAD TO REPLACE THE AXLE DO IT NOT TWISTING LIKE A WASH RAG
MANUAL TRANSMISSION. 2ND GEAR SYNCHRONIZER (SYNCHRO) FAILED @ 5000 MILES. UNABLE TO SHIFT INTO 2ND GEAR SAFELY. PROBLEM/FAILURE BECOME MORE PROMINENT @ 18,000 MILES. BMW OF SAN FRANCISCO VOIDED WARRANTY RETROACTIVELY FOR USING AFTERMARKET PARTS @ 16K MILES. MANY INDIVIDUALS ON COMPLAINING OF SAME TRANSMISSION ISSUE. (1ST TO 2ND GRIND). PROBLEM NOT RESOLVED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
2011 BMW 335XI. CONSUMER WRITES INN REGARDS TO SUNROOF EXPLODED WHILE DRIVING. *SMD THE CONSUMER STATED THE SUNROOF SHADE WAS CLOSED PREVENTING SHARDS FROM FLOODING INTO THE VEHICLE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHEN USING THE HEATED SEATS. DRIVERS SIDE WILL GET SO HOT IT BURNS YOUR SKIN. PASSENGER SEAT DOESN'T HEAT UP.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE ENGINE RANDOMLY SHUTS DOWN. THIS IS ACCOMPANIED BY LOSS OF POWER STEERING AND REDUCED BRAKING ABILITY. THIS INCIDENT HAS OCCURRED THREE TIMES. THE CAR HAS PROVIDED NO WARNING OR INDICATOR LIGHTS. BMW SERVICE WAS MADE AWARE OF THIS PROBLEM. THEIR RESPONSE WAS THAT THEY FAILED TO REPRODUCE IT. THEY ALSO FAILED TO CORRECT THE PROBLEM, THE LAST INCIDENT OCCURRED AFTER A SERVICE ON THE CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I BOUGHT MY BMW 335I XDRIVE BRAND NEW...ORDERED IN JAN 2010 AND DELIVERED ON APRIL 19, 2010. SINCE I'VE HAD THE CAR, THE FRONT PASSENGER SIDE TIRE WAS REPLACED 3 TIMES (WITHIN 20,000 MILES) BECAUSE OF POTHOLE DAMAGE TO THE SIDEWALL OF THE TIRE. ALSO, THE CAR REQUIRED REALIGNMENT. IN AUGUST 2012, I HAD ABOUT 22,000 MILES ON MY CAR AND HAD TO REPLACE ALL OF MY TIRES ( EXCEPT THE PASSENGER SIDE LEFT FRONT, SINCE THAT WAS THE TIRE THAT WAS ALREADY REPLACED 3 TIMES PRIOR TO HAVING 22,000 MILES ON MY CAR) BECAUSE THEY WERE WORN OUT. THE BRIDGESTONE RUN-FLATS ARE EXPENSIVE FOR MY BMW. THE COST TO REPLACE ONE FRONT TIRE WAS $430. LUCKILY, I HAD PURCHASED THE TIRE WARRANTY WHEN I BOUGHT MY BMW. THE WARRANTY WAS $1,000. I FEEL I AM BEING RIPPED OFF THOUGH. WHY, AFTER SPENDING $60,000 ON A NEW BMW SHOULD I HAVE TO SPEND ALMOST $3,000 ON TIRES IN LESS THAN 3-YEARS OF OWNERSHIP WHICH INCLUDES THE $1,000 FOR TIRE/WHEEL INSURANCE. I HAVE HAD AT LEAST 12 DIFFERENT MAKES AND MODELS OF CARS SINCE I'VE HAD MY LICENSE AND I HAVE NEVER SPENT AS MUCH MONEY ON TIRES FOR ONE CAR AS I HAVE FOR MY BMW. I WOULD LIKE TO SEE A CLASS ACTION LAWSUIT AGAINST BMW AND THE TIRE MANUFACTURES FOR PRODUCING AND SELLING A PRODUCT THAT WAS INTENTIONALLY DESIGNED TO FRAUD THE CONSUMER. THEY KNOWINGLY PRODUCED AND SOLD A TIRE THAT HAD A SHORT LIFE-SPAN, HIGHLY SUSCEPTIBLE TO DAMAGE FROM A TYPICAL POTHOLE, AND EXPENSIVE TO REPLACE. THEY ALSO OFFERED THE MOST EXPENSIVE TIRE WARRANTY IN THE INDUSTRY...THE COST OF THE WARRANTY INDICATES THAT THEY KNEW THESE TIRES WOULD BE REPLACED OFTEN. I WILL ALSO CONTACT THE FTC AND BBB. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .