RoadVitals

2013 BMW 335XI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest May 4, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 17, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2013 BMW 335XI, most frequently naming the driver assistance, airbags and engine categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance325.0%
  • Airbags216.7%
  • Engine18.3%
  • Fuel system18.3%
  • Other / unspecified18.3%
  • Seat belts18.3%
  • Suspension18.3%
  • Tires & wheels18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Aug 17, 2015
7,727 units potentially affected
The defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceFuel system
Filed May 4, 2018
Crash reported1 injury reported

IN A LEFT-HAND TURNING LANE OF A CITY STREET, INTENDING TO MAKE A LEFT TURN ON A GREEN LIGHT AT A CONTROLLED INTERSECTION, MY CAR WAS STATIONARY AT IDLE & IN NEUTRAL AT A COMPLETE STOP UNTIL ON-COMING TRAFFIC CLEARED INTERSECTION. FROM A DEAD STOP IN 1ST GEAR (STICK SHIFT), I STARTED A LEFT TURN - SUDDENLY, UNEXPECTEDLY & UNINTENTIONALLY THE VEHICLE RAPIDLY & UNCONTROLLABLY ACCELERATED TO 30 TO 40 MPH. I CLUTCHED OUT OF GEAR, SLAMMED ON THE BREAKS, BUT COULD NOT SLOW THE VEHICLE. THE VEHICLE SUBSEQUENTLY JUMPED A CURB AND COLLIDED HEAD-ON WITH A TELEPHONE POLE. SEAT BELT WORKED AND AIR BAG DEPLOYED. CAR WAS TOWED. I WAS TRANSPORTED BY EMS TO AN EMERGENCY ROOM TO EVALUATE FOR INJURIES.

NHTSA ID
11091941
Incident
May 1, 2018
Mileage
25,000 mi
Filed Feb 1, 2018

DOOR SOMETIMES DOES NOT UNLOCK FROM THE INSIDE. NORMALLY A DOUBLE PULL ON THE INTERIOR HANDLE WILL UNLOCK AND OPEN THE DOOR. BUT SOMETIMES IT WILL NOT UNLOCK (THE HANDLE FEELS STUCK AND CAN'T BE FULLY PULLED) AND REQUIRES PRESSING THE ELECTRONIC CENTRAL LOCKING SWITCH. NOT SAFE IF THERE IS AN ELECTRICAL FAILURE. I HAVE A VIDEO BUT CANT UPLOAD IT.

NHTSA ID
11066551
Incident
Dec 8, 2017
Mileage
25,000 mi
AirbagsDriver assistanceSeat belts
Filed Apr 26, 2017
Crash reported1 injury reported

I WAS REAR ENDED FROM A DEAD STOP BY A VEHICHLE AROUND 50 MPH AND MY AIRBAGS MALFUNCTIONED. I HAD SMOKE COMING FROM THE DASH BUT NO ACTUAL AIR BAG PROTECTED ME BY COMING OUT. THE SEAT BELTS ARE LOCKED UP AND NO LONGER WORK. THE CAR THEN FORCED ME TO LEAVE IT IN THE MIDDLE OF THE ROAD BECAUSE IT DOES NOT ALLOW YOU TO PUSH IT OR PUT IT INTO NEUTRAL IN ANY FASHION. THIS ALSO FORCED IT TO BE HARMFUL TO THE VEHICLE TO BE PUT ONTO THE TOW TRUCK BECAUSE ALL WHEELS WERE LOCKED UP.

NHTSA ID
10980984
Incident
Apr 25, 2017
Mileage
45,000 mi
Airbags
Filed Feb 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW 335XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10949142
Incident
Feb 5, 2016
Brakes
Filed Sep 13, 2015

EVERY SINCE I PURCHASED THE CAR, NEW OFF THE LOT, THE BRAKES HAVE SQUEALED WHILE COMING TO A STOP OR SLOWING DOWN TO STOP. THE NOISE IS SUCH A HIGH PITCH THAT OTHER CARS LOOK AT ME LIKE NAILS ON A CHALK BOARD. I HAVE BROUGHT TO THE ATTENTION TO BMW SERVICE CENTER AT LEAST 6X WHILE THE CAR IS BEING SERVICED AND CONTACTED BMW USA, ONLY TO BE TOLD THAT IT IS NORMAL FOR THIS CAR TO MAKE THIS NOISE. THIS IS UNACCEPTABLE, AT 22,000 MILES IT IS BEYOND ACCEPTABLE. ONE SERVICE CENTER CLEANED THE BRAKES, BUT ALL WILL NOT REPLACE ANY COMPONENTS, SUCH AS ROTORS OR BRAKE PADS. I GUARANTEE THAT IF THE CAR WAS OUT OF WARRANTY, I WOULD GET THEM REPAIRED FOR A SIZABLE COST. ANOTHER SERVICE CENTER, SAID THAT IF ENOUGH CUSTOMERS PRESENT THE PROBLEM TO BMW USA THEY MAY ISSUE A SERVICE BULLETIN TO REPAIR THE PROBLEM. TO ME THAT IS AN ADMISSION IF AN ISSUE. I HAVE EXHAUSTED ALL OUTLETS AND DECIDED TO FILE A FORMAL COMPLIANT HERE WITH NO EXPECTATIONS.

NHTSA ID
10763354
Incident
Jun 1, 2013
Mileage
5 mi
Suspension
Filed May 5, 2014

TL* THE CONTACT OWNS A 2013 BMW 335XI. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE FRONT PASSENGER'S SIDE OF THE VEHICLE COLLAPSED WITHOUT WARNING. THE DRIVE SLOW WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CONTACT HAD STRUCK SOMETHING. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000.

NHTSA ID
10586583
Incident
Apr 2, 2014
Mileage
15,000 mi
Driver assistance
Filed Nov 20, 2013

LOSS OF POWER, THE CAR WILL NOT REV PAST 3,000 RMP AND NO FAULT CODES SHOW ON DASH. *TR

NHTSA ID
10553052
Incident
Nov 12, 2012
Mileage
2,993 mi
Other / unspecifiedTires & wheels
Filed Jul 23, 2013

NEW CAR (2MONTHS), BMW335XI (EXCELLENT), DELIVERED BY BMW FRANCE WITH 4 RUNFLAT 18' 225/45 GOODYEAR (IN FRANCE THE CLIENT CANNOT CHOOSE THE TRADE MARK OF THE TYRES DURING ORDERING). AFTER ONLY 4500 KMS, BUBBLES ON THE EXTERNAL WALL OF THE TYRES (ANTERIOR AND POSTERIOR RIGHT). ONE WEEK LATER (STRICT SPEED LIMITATION TO 80 KM/H), BUBBLE AND EXTERNAL INJURY ON THE EXTERNAL WALL OF THE LEFT ANTERIOR TYRE. NO SHOCK, NO WHOLE ON THE ROAD, NO IMPACT ON WHEELS BUT SPONTANEOUS BUBBLES. NO PERCEPTION WHEN DRIVING, NO SIGNAL OF DYSFUNCTION ON THE ELECTRONIC BOARD UNTIL THE LEFT TIRE RISE DOWN THE PRESSURE AND WAS DEFINITELY OUT OF ORDER. 3 OUT OF 4 TYRES OUT OF ORDER ON A NEW CAR (<2 MONTHS) AFTER ONLY 4500 KMS!!!! THIS IS THE REVERSE OF TECHNICAL PROGRESS. THIS IS A VERY SEVERE AND SERIOUS PROBLEM WITH SAFETY CONSEQUENCES THAT ENGAGE LIFE OF BMW CLIENTS. THIS CANOT BE ATTRIBUTED TO BMW BUT TO EITHER TYRE MANUFACTURER OR AGENCIES DVOTED TO TYRE HOMOLOGATIONS. *TR

NHTSA ID
10526458
Incident
Jul 14, 2013
Mileage
4,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B170318

ELECTRICAL SYSTEM

Butt connector for repairing a plug connection. The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.

SIM010717

ENGINE AND ENGINE COOLING

The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification

SIM010617

SERVICE BRAKES

Visual Inspection of Brake discs/Rotors for new car deliveries

SIM010917

EQUIPMENT

Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 335XI by model year
YearComplaintsRecallsInvestigationsIssue Index
2016001
2015211
2014721
2013Viewing911
2012210
2011233049.7
2010113040.5
2009183050.2
2008613049.3
2007204056.6
2006030
2005003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.