2004 BMW 5 Series Owner Complaints

PASSENGER SIDE SEAT BELT AND AIRBAG LIGHT STAYS ON.

NHTSA ID

11169884

Incident

Jun 18, 2018

Mileage

81,000 mi

PASSENGER SEAT/AIRBAG WARNING MALFUNCTION. THIS WARNING HAS BEEN ON SINCE I PURCHASED VEHICLE. IT IS OBVIOUSLY THE COMMON SEAT MAT SENSOR FAILURE. AND IT WOULD APPEAR THAT EITHER MY VIN ISN'T ON THE PREVIOUS RECALL OR IT HAS EXPIRED FOR MY YEAR AND MODEL. BUT MY WIFE SITS IN THAT SEAT AND IF WE HAVE AN ACCIDENT AND HER AIRBAGS DO NOT DEPLOY WHOSE FAULT WILL THAT BE?

NHTSA ID

11130543

Incident

Apr 10, 2018

Mileage

175,000 mi

ABOUT 3 WEEKS AGO WE NOTICED IN THE FRONT PASSENGER SEAT "A MARK" THAT LOOKS LIKE A BURNT - WE THOUGHT THAT IT WAS JUST A MARK OR SOMEBODY PUT A HOT BOTTLE O CUP ON THE SEAT - BUT THIS MORNING WE TURN THE HEATING IN BOTH SEAT TO WARM UP A LITTLE BIT THEN SMELL AND SMOKE START TO COME OUT THE BURNT MARK. WE TURNED IT OFF BOTH SIDES AND OPEN THE WINDOW - NOW OUR CONCLUSION IS THE HEATING ELEMENT CAUSED THAT BURN IN THE SEAT.

NHTSA ID

11062870

Incident

Dec 20, 2017

Mileage

147,000 mi

WIRE INSULATION DETERIORATION CAUSING SHORT, POTENTIAL FIRE HAZARD, 5 SEPARATE LIGHTING COMPONENTS ALL WIRING INSULATION SEVERELY DETERIORATED CAUSING SHORT CIRCUITING AND INOPERABLE HEADLIGHTS. BARE COPPER WIRES MAKING CONTACT I HAVE AN EXTENSIVE HISTORY IN ELECTRONICS AND FIREFIGHTING. THIS ISSUE WAS FOUND WHILE CHANGING A BULB. THIS IS UNACCEPTABLE AND FROM WHAT I HAVE READ THE MANUFACTURER SHOULD BE ASHAMED FOR USING INFERIOR MATERIALS THAT COULD CAUSE A FIRE (HTTPS://WWW.BIMMERFORUMS.COM/FORUM/SHOWTHREAD.PHP?2132684-HEADLIGHT-WIRE-JACKETS-JUST-FLAKE-OFF)

NHTSA ID

10971460

Incident

Apr 8, 2017

Mileage

164,000 mi

WIRE ROT DETERIORATION AT THE HEADLIGHT ASSEMBLY. CONCERN ELECTRICAL FIRE DUE TO BARE EXPOSED WIRES. NOTIFIED THE DEALER AND MANUFACTURE WITHOUT RESOLUTION. PERSONALLY HAD TO PAY OVER $500 TO HE DEALERSHIP JUST TO WRAPPED WITH ELECTRICAL TAPE. AFTER 3 MONTHS, CURRENTLY EXPERIENCING HIGH BEAM FAILURE (HID ADOPTIVE PASSENGER SIDE) WHICH THE DEALER TO REPLACEMENT COST OF $2599.

NHTSA ID

10945526

Incident

Dec 20, 2016

Mileage

101,000 mi

WHILE TRAVELING AND SLOWING DOWN TO MAKE A TURN INTO A BUSINESS, THE CAR BESIDE ME (LEFT OF ME) MAKES A QUICK FAST U TURN AND ENDS UP HITTING MY CAR. AIRBAGS DEPLOYED, HITTING ME INTO MY FACE/HEAD VERY HARD. I HAVE BEEN IN TREATMENT SINCE. I HAVE HAD TO HAVE MAJOR SURGERY ON MY NECK, STILL HAVE PROBLEMS AND MAY NEED MORE SURGERY. MY NECK WILL NOT BE THE SAME AND ALWAYS IN PAIN. I HAVE LOUD RINGING IN MY EARS THAT IS PERMANENT. I HAVE HEADACHES WITH SINUS PROBLEMS. I BELIEVE I WOULD HAVE BEEN FINE WITH MY SEAT BELT ON. I FEEL LIKE THE AIRBAGS SHOULD HAVE NOT DEPLOYED UNDER THESE CONDITIONS. I NOW SUFFER FROM DEPRESSION, CAN'T WORK DOING WHAT I HAVE DONE FOR OVER 20 YEARS NOW AND ANYTHING ELSE VERY LONG WITH OUT BEING IN PAIN IN MY NECK. I AM VERY UPSET OVER THIS. *TR

NHTSA ID

10672002

Incident

Apr 6, 2013

Mileage

92,000 mi

BMW RECALLED 2004 BMW 525I AND OTHERS FOR THE SEAT MAT SENSOR. I HAD CALLED THEM (2012-13) AND THEY TOLD ME THAT MY VEHICLE (BASED ON VIN) WASN'T PART OF THE RECALL. I INFORMED THEM THAT MY VEHICLE'S MAT SENSOR WAS ALSO DEFECTIVE AND SHOULD BE REPLACED BY THEM. THEY, BMW USA TOLD ME THAT MINE WAS NOT DEFECTIVE. I STILL CANT UNDERSTAND IF THE REST ARE DEFECTIVE, HOW COME MINE IS CONSIDERED NOT DEFECTIVE WHEN ITS INOPERATIVE AND SAME PROBLEM AS THOUSANDS OF OTHER 2004 525I. *TR

NHTSA ID

10629275

Incident

Jan 1, 2013

Mileage

85,000 mi

DEACTIVATION OF THE PASSENGER AIR BAG AND THE ILLUMINATION OF BOTH THE AIR BAG WARNING LIGHT AND THE PASSENGER AIR BAG LIGHT. *TR

NHTSA ID

10614605

Incident

Oct 23, 2013

Mileage

110,000 mi

THE FOLLOWING MESSAGE CAME ON THE SCREEN OF THE IDRIVE OF THE CAR WHEN MY 76 YEAR OLD MOTHER WAS PLACED IN THE PASSENGER SEAT AFTER RETURNING TO THE PARKING LOT AFTER HER DOCTOR VISIT: "PASSENGER RESTRAINT SYSTEM MALFUNCTION". IT HAS BEEN ON SINCE. *TR

NHTSA ID

10573629

Incident

Mar 18, 2014

Mileage

143,000 mi

IN MARCH PASSENGER SIDE SEAT BELT AIR BAG LIGHT TURN ON FOR NO REASON. I HAVE SEARCHED ON THE INTERNET AND COME TO KNOW THAT THERE WAS A RECALL ON THIS ISSUE FROM BMW FOR 2004 525I SERIES. I CALL LOCAL DEALERSHIP BMW OF PLANO TEXAS AND PROVIDE THEM MY VIN NUMBER AND OTHER INFORMATION AND THEY SAID IT IS NOT COVERED. EVEN THOUGH IT IS NOTED ON NHTSA SITE THAT 100K OR 10 YRS THIS RECALL IS COVERED. NOT SURE WHAT CAN I DO AS THIS IS REAL SERIOUS ISSUE WHERE AIR BAG WILL NOT BE ENABLED EVEN IF A PASSENGER SIT IN THE SEAT

NHTSA ID

10538134

Incident

Apr 18, 2013

Mileage

86,000 mi

I OWN A 2004 BMW 530I. AS I WAS PULLING OUT OF MY DRIVE-WAY, THE PASSENGER RESTRAINT MALFUNCTION LIGHT APPEARED AND HAS NOT GONE OFF. I TOOK IT TO THE DEALER, BEFORE I BECAME AWARE OF THE RECALL, AND HE TOLD ME IT WAS BECAUSE I PLACED MY PURSE IN THE PASSENGER SEAT. AFTER SEARCHING HIS DATABASE, HE TOLD ME IT WAS NOT UNDER WARRANTY AND THEREFORE, I WOULD HAVE TO PAY THE TOTAL COST TO REPAIR IT. I WOULD BELIEVE THIS IF MY VEHICLE WASN'T A 2004 AND I HAVE BEEN PLACING MY PURSE IN THE PASSENGER SEAT SINCE I FIRST PURCHASED IT BRAND NEW IN 2004! *TR

NHTSA ID

10531553

Incident

May 6, 2013

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT THE AIR BAG AND PASSENGER RESTRAINT LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V384000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 79,000. *TR

NHTSA ID

10515663

Incident

May 27, 2013

Mileage

79,000 mi

MY FRONT PASSENGER SEAT OCCUPANT DETECTION MAT HAS CRACKS IN IT AND DOES NOT FUNCTION PROPERLY. MY FRONT AIRBAG MAY NOT DEPLOY IN CASE OF AN ACCIDENT. THERE HAS BEEN A RECALL FOR THAT PART FOR MY MAKE MODEL AND YEAR BUT BMW NORTH AMERICA CLAIMS THAT MY VIN NUMBER IS NOT ON THE LIST EVEN THOUGHT MY MAKE MODEL AND YEAR IS A PART OF THE RECALL. THERE ARE ALSO SEVERAL OTHER RECALLS FOR THIS PARTICULAR CAR AND AGAIN MY VIN IS NOT ON THE LIST BUT I HAVE THE ISSUES LISTED IN THE RECALL. *TR

NHTSA ID

10483810

Incident

Sep 19, 2007

Mileage

50,000 mi

MY CAR HAS THE PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE ON THE NAVIGATION SCREEN AND ALSO THE SEATBELT LIGHT AND THE AIRBAG LIGHT ARE ILLUMINATED ON THE DASHBOARD. THERE IS A RECALL FOR SEAT OCCUPANCY SENSOR BELOW AND AS YOU CAN SEE MY CAR FALLS WITHIN THE CRITERIA AS THE CARS AFFECTED BY THE RECALL BUT A VISIT TO MY LOCAL BMW DEALER REVEALED THAT THERE WAS NO ACTIVE RECALLS UNDER MY VIN NUMBER. THIS IS AN OBVIOUS SAFETY ISSUE AS AIRBAGS WILL NOT DEPLOY AND THE RISK OF BEING SERIOUSLY HURT OR KILLED. THIS IS SOMETHING THAT BMW SHOULD REPLACE IN MY CAR UNDER THE RECALL AS IT HAS THE SAME MALFUNCTIONING PART SUCH AS THE CARS LISTED BELOW. RECALL ID # 57362 - AIR BAGS:FRONTAL RECALL DATE AUG 05, 2008 RECALL DATE: AUG 05, 2008 MODEL AFFECTED: 2006 BMW 3-SERIES SUMMARY: BMW IS RECALLING 200,000 MY 2006 3 SERIES SPORT SEAT, MY 2004-2006 5 SERIES STANDARD AND SPORT SEAT, AND MY 2004-2006 X3 PASSENGER VEHICLES. DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT, SMALL CRACKS HAVE DEVELOPED IN THE MAT. IF THIS OCCURS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED. CONSEQUENCES: IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE. REMEDY: DEALERS WILL REWORK THE FRONT PASSENGER SEAT SENSOR MAT SO THAT EXTERNAL FORCE APPLICATION TO THE SEAT DOES NOT CAUSE A CRACK TO THE MAT. THE RECALL BEGAN ON NOVEMBER 6, 2008. BMW WILL ALSO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT. OWNERS MAY CONTACT BMW AT 1-800-525-7417. POTENTIAL UNITS AFFECTED: 200000 NOTES: BMW OF NORTH AMERICA, LLC *JS

NHTSA ID

10455361

Incident

Apr 14, 2012

Mileage

102,000 mi

RESTRAINT SYSTEM FAULT. *TR

NHTSA ID

10449031

Incident

Feb 22, 2012

Mileage

95,000 mi

TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT HE SMELLED SMOKE WHILE DRIVING APPROXIMATELY 25-35 MPH. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE DRIVER'S SIDE HEATED SEAT WARMER BURNED A HOLE THROUGH THE SEAT. THE MANUFACTURER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE MECHANIC ADVISED THE CONTACT THAT THE SEAT WARMER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE HEATED SEAT WARMER WAS DISENGAGED AS A TEMPORARY REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID

10448333

Incident

Feb 3, 2012

Mileage

100,000 mi

THE FRONT PASSENGER SEAT SENSOR TRIGGERS THE SAFETY WARNING LIGHT ON ALL THE TIME. IT MAY AFFECT THE AIRBAG OPERABLE. THIS IS A KNOWN ISSUE AND WAS SUBJECT OF A VOLUNTARY RECALL PROGRAM IN 2008 BY BMW. DESPITE MANY OTHER CAR OWNERS (AS EVIDENCED BY COMPLAINTS TO NHTSA AND ONLINE CAR FORUMS), INCLUDING MYSELF, HAVING THIS ISSUE AS DESCRIBED WITHIN THE RECALL PROGRAM FOR CARS OF THE MAKE AND YEAR OF THE PRODUCTION, ONLY 200K WITHIN A SPECIFIC VIN RANGE WERE RECALLED. *TR

NHTSA ID

10448044

Incident

Jan 16, 2012

THE ACTIVE STEERING MALFUNTION LIGHT CAME ON AND THE STEERING WHEEL TURNED APROX. 30 DEG OFF CENTER. THE CAR DRIVES FINE BUT THE WHEEL IS STUCK 30 DEG OFF CENTER. *TR

NHTSA ID

10447318

Incident

Nov 17, 2011

Mileage

68,000 mi

SEAT-WARMER OVERHEATED, BURNING HOLES THROUGH THE LEATHER DRIVER'S SEAT, CAUSING MINOR SKIN BURNS BEFORE TERMINATING USE OF UNIT. OVER THE PAST TWO MONTHS, I HAD NOTICED A BURNING ODOR IN THE CAR PERIODICALLY, BUT NEITHER I NOR MY MECHANIC HAD BEEN ABLE TO DETERMINE THE SOURCE OF THE ODOR. ON 1/27/12, I FELT THE EXTREME HEAT IN MY SEAT WHILE DRIVING, AND FOUND TWO CHARRED HOLES IN THE LEATHER SEAT. IT IS IMPORTANT TO NOTE THAT THERE WAS NOT A FIRE PER SE, BUT IN ORDER TO REGISTER THE FACT THAT THERE WAS (MINOR) INJURY ATTRIBUTED TO ONE PERSON, THIS FORM REQUIRED STATING "YES" TO THE QUESTION REGARDING FIRE. I HAVE NO DOUBT THAT THIS FAILURE COULD CERTAINLY LEAD TO FIRE IF CONTINUED USE OF THE UNIT HAD OCCURRED. *TR

NHTSA ID

10445684

Incident

Jan 27, 2012

Mileage

124,631 mi

BMW REFUSED TO FIX THE NHTSA ACTION NUMBER: EA08001 AND NHTSA CAMPAIGN ID NUMBER : 08V384000 FRONT PASSENGER AIR BAG WARNING. *TR

NHTSA ID

10440042

Incident

Nov 10, 2011

Mileage

75,000 mi

WARNING NOTICE ON "I DRIVE" SYSTEM THAT THERE WAS AN EMERGENCY WITH THE LIGHTING SYSTEM AND THE CAR SHOULD BE STOPPED IMMEDIATELY. DIRECTIONAL SIGNALS NO LONGER WORKED, EMERGENCY FLASHERS WERE INOPERATIVE AND HEADLIGHTS NOT OPERATING PROPERLY. BROUGHT CAR TO DEALER THE NEXT DAY AND THE PROBLEM WAS CORRECTED WITH AN UPDATE TO THE "I DRIVE" SOFTWARE LEADING ME TO BELIEVE THAT BMW IS AWARE OF THIS VERY SERIOUS SAFETY ISSUE BUT HAS CHOSEN TO IGNORE IT UNTIL OWNERS EXPERIENCE THE PROBLEM AND THEN THE OWNER HAS TO PAY FOR THE UPDATE TO CORRECT THE SOFTWARE GLITCH. MY COST WAS $320.92. *TR

NHTSA ID

10438980

Incident

Nov 17, 2011

Mileage

89,655 mi

ACTIVE STEERING FAULT LIGHT AND THE PASSENGER RESTRAINING SYSTEM LIGHTS COME ON AFTER CAR PARKED FOR OVER A WEEK DURING A TRIP OUT. SEVERAL FORUMS HAVE INDICATED SIMILAR FAILURE WITH EXCESSIVE REPAIR COSTS FROM DEALER. *TR

NHTSA ID

10436926

Incident

Nov 18, 2011

Mileage

950,050 mi

I OWNED A 2004 BMW 525I E60 HAD "ACTIVE STEERING FAULT CAME ON AT ALL TIME .THE DEALER WANTS 4000USD TO FIX THE PROBLEM BUT THE STEERING CONTROL IS FINE . I BELIEVE THIS ISSUE HAD RELATED TO STEERING ANGLE SENSOR DEFECTIVE FROM BMW FACTORY AND DEALERS IN US DID NOT WANT TO FIX THIS MANUFACTURING DEFECTS. THIS PROBLEMS HAD HAPPENED TO ALL BMW'S . ALL OVER THE BLOGS .CUSTOMERS HAD FILED A COMPLAINT ABOUT THIS ISSUE. PLEASE LOOKING INTO THIS PROBLEM(S). *TR

NHTSA ID

10418480

Incident

Aug 11, 2011

Mileage

90,000 mi

VEHICLE LUNGES FORWARD AT LOW SPEEDS SUCH AS PARKING; 4 TIMES IN THE LAST MONTH, WHEN I AM PULLING OUT OF A PARKING SPACE, THE VEHICLE HAS LUNGED FORWARD. 2 OF THOSE 4 TIMES, I ALMOST HIT THE VEHICLE IN FRONT OF ME. I HAD SHIFTED FROM REVERSE, TO DRIVE, AND JUST TAKEN MY FOOT OFF OF THE BRAKE, AND THE VEHICLE JUMPED FORWARD. THE DEALER HAS CONTINUED TO SAY THAT THINGS ARE OK AND NORMAL. THEY ARE NOT NORMAL. ADDITIONALLY, I HAVE OTHER SHIFTING ISSUES BELOW: --35MPH (5TH TO 6TH HESITATION) 5-6 HARD SHIFT (SPORT MODE GOING 45-55 MPH) SLOW TO ENGAGE REVERSE -- GEAR SHIFTING IN GENERAL IS JUST SLOPPY (THE LOANER THAT THE DEALER PROVIDED, SHIFTED GREAT). *TR

NHTSA ID

10418216

Incident

Jul 30, 2011

Mileage

79,000 mi

TL* THE CONTACT OWNS A 2004 BMW 545I. THE CONTACT STATED THAT HE NOTICED THAT THERE WERE VARIOUS WARNING LIGHTS THAT ILLUMINATED ON THE INSTRUMENTAL PANEL. HE STATED THAT THE VEHICLES I-DRIVE WOULD MALFUNCTION CAUSING THE RADIO TO FAIL, GPS, AND HE WAS UNABLE TO MAKE PHONE CALLS FROM THE VEHICLE. THE SPEEDOMETER ALSO DISPLAYED 0 INSTEAD OF THE ACTUAL MPH THAT WAS BEING DRIVEN. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10409245

Incident

Jul 24, 2010

Mileage

88,000 mi