RoadVitals

2004 BMW 5 Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
64
Latest Jan 14, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Aug 28, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
4 injuries, 0 deaths reported

Overview

Our database contains 64 NHTSA owner-reported complaints for the 2004 BMW 5 Series, most frequently naming the airbags, electrical and interior & seats categories. 8 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 51 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19E058000

STEERING:LINKAGES:ROD:RELAY:CONNECTING

Aug 28, 2019
614 units potentially affected
The defect: ZF Group North America Operations (ZF) is recalling certain Lemförder Steering Center Rods sold as aftermarket parts for 1996-2004 BMW 5-Series (E39) vehicles. The steering center rods may have an insufficient ball pin pull force that may allow the rods to detach from the steering knuckle.
The risk: If the steering rod detaches from the steerable wheel knuckle, it can cause sudden loss of steering control, increasing the risk of a crash.
The remedy: ZF has notified the parts distributors, instructing them to inform the end customer. ZF will reimburse them for the affected parts. The recall began August 28, 2019.
ZF North America, Inc.View on NHTSA.gov
12E029000

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Aug 10, 2012
585 units potentially affected
The defect: This recall involves aftermarket parts sold by Valeo. Valeo is recalling certain engine cooling fans, part numbers 696121, 696273, and 696275, used as service replacement parts for model year 2008-2011 BMW 1-Series, 2006-2011 BMW 3-Series, 2000-2009 BMW 5-Series, 2004-2005 BMW 6-Series, and 2006-2007 BMW 7-Series vehicles. A metal-oxide semiconductor may overheat due to insufficient screwing of the semiconductor on the aluminum heat sink. This primary failure could cause adjacent components on the fan assembly motor circuit board to overheat and short.
The risk: This condition could cause the fan motor to become inoperative, or cause the motor circuit board in the assembly to overheat, potentially leading to a fire in the engine compartment.
The remedy: Valeo will notify owners and replace the fans free of charge. The safety recall began on August 22, 2012. This recall is being conducted by Valeo, not by BMW. For further information, owners may contact Valeo at 1-888-718-2536.
ValeoView on NHTSA.gov
12V126000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Mar 26, 2012
367,682 units potentially affected
The defect: BMW IS RECALLING CERTAIN MODEL YEAR 2004-2010 5-SERIES, MODEL YEAR 2004-2010 6-SERIES, MODEL YEAR 2006-2010 M5, AND MODEL YEAR 2007-2010 M6 VEHICLES. THE INSULATED BULKHEAD CONNECTOR FOR THE POSITIVE BATTERY CABLE MAY HAVE BEEN INCORRECTLY ATTACHED TO THE TRUNK FLOOR PANEL, WHICH CAN LEAD TO A LOOSENING OF THE BOLT CONNECTION. AS IT LOOSENS, AN INCREASE IN ELECTRICAL RESISTANCE AT THIS CABLE CONNECTION IS POSSIBLE AND COULD CAUSE THE CABLE CONNECTION TO OVERHEAT.
The risk: OVERHEATING COULD LEAD TO A FIRE, EVEN WHILE THE VEHICLE IS NOT IN USE. AS A PRECAUTION, OWNERS ARE ADVISED TO PARK OUTSIDE UNTIL THE REMEDY HAS BEEN MADE.
The remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND SECURE THE BATTERY BOLT CABLE CONNECTION AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 30, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
BMW OF NORTH AMERICA, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA08001ClosedEngineering Analysis

BMW AIRBAG LIGHT ILLUMINATION

Opened Jan 4, 2008
Closed Dec 31, 2008

BMW IS CONDUCTING A SAFETY RECALL CAMPAIGN ON APPROXIMATELY 200,000 MY04 THROUGH MY06 SUBJECT VEHICLES BUILT THROUGH 11/30/05 TO CORRECT THE FRONT PASSENGER SEAT AIR BAG OCCUPANT DETECTION MAT. THE SPECIFIC VEHICLES INCLUDED IN THE RECALL AREMY04- 06/ 5-SERIES WITH STANDARD AND SPORT SEATS, MY04-06/ X3-SERIES AND MY06/ 3-SERIES WITH SPORT SEATS. IN ADDITION, BMW WILL EXTEND THE WARRANTY COVERAGE OF THE PASSENGER SEAT AIR BAG OCCUPANT DETECTION MAT TO 10-YEAR/UNLIMITED MILEAGE ON APPROXIMATELY 120,000 REMAINING MY04-06 SUBJECT VEHICLES BUILT THROUGH 11/30/05. THE SPECIFIC VEHICLES INCLUDED IN THE EXTENDED WARRANTY ARE MY 06/ 6 SERIES, MY 06/ 3-SERIES WITH STANDARD SEATS, MY04-05/ Z4, MY04-06/ 7 SERIES, MY 06/ X5, AND MY04-06/ 5-SERIES WITH COMFORT SEATS.THE AVERAGE FREQUENCY OF FAILURES AMONG THE EXTENDED WARRANTY GROUPS WAS LESS THAN 1/7TH OF THE RECALL VEHICLE GROUPS.PLEASE SEE BMW'S 08V-384 RECALL NOTIFICATION FOR FURTHER DETAILSDEPENDING ON SEAT CONFIGURATION AND VEHICLE GEOMETRY, THE OCCUPANT DETECTION MAT CAN FATIGUE DURING USE DEPENDING ON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT.SPECIFICALLY, OVER TIME, MICRO-CRACKS COULD DEVELOP IN THE SIDE FLANKS OF THE MAT CAUSING A BROKEN CIRCUIT.A BROKENCIRCUIT CAN LEAD TO THE DEACTIVATION OF THE PASSENGER AIR BAG AND THE ILLUMINATION OF BOTH THE AIR BAG WARNING LIGHT AND THE PASSENGER AIR BAG LIGHT.

AIR BAGSLed to recall 08V384000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 64
AirbagsSeat belts
Filed Jan 14, 2019

PASSENGER SIDE SEAT BELT AND AIRBAG LIGHT STAYS ON.

NHTSA ID
11169884
Incident
Jun 18, 2018
Mileage
81,000 mi
AirbagsInterior & seatsSeat belts
Filed Sep 21, 2018

PASSENGER SEAT/AIRBAG WARNING MALFUNCTION. THIS WARNING HAS BEEN ON SINCE I PURCHASED VEHICLE. IT IS OBVIOUSLY THE COMMON SEAT MAT SENSOR FAILURE. AND IT WOULD APPEAR THAT EITHER MY VIN ISN'T ON THE PREVIOUS RECALL OR IT HAS EXPIRED FOR MY YEAR AND MODEL. BUT MY WIFE SITS IN THAT SEAT AND IF WE HAVE AN ACCIDENT AND HER AIRBAGS DO NOT DEPLOY WHOSE FAULT WILL THAT BE?

NHTSA ID
11130543
Incident
Apr 10, 2018
Mileage
175,000 mi
Electrical
Filed Jan 15, 2018

ABOUT 3 WEEKS AGO WE NOTICED IN THE FRONT PASSENGER SEAT "A MARK" THAT LOOKS LIKE A BURNT - WE THOUGHT THAT IT WAS JUST A MARK OR SOMEBODY PUT A HOT BOTTLE O CUP ON THE SEAT - BUT THIS MORNING WE TURN THE HEATING IN BOTH SEAT TO WARM UP A LITTLE BIT THEN SMELL AND SMOKE START TO COME OUT THE BURNT MARK. WE TURNED IT OFF BOTH SIDES AND OPEN THE WINDOW - NOW OUR CONCLUSION IS THE HEATING ELEMENT CAUSED THAT BURN IN THE SEAT.

NHTSA ID
11062870
Incident
Dec 20, 2017
Mileage
147,000 mi
Exterior lighting
Filed Apr 8, 2017

WIRE INSULATION DETERIORATION CAUSING SHORT, POTENTIAL FIRE HAZARD, 5 SEPARATE LIGHTING COMPONENTS ALL WIRING INSULATION SEVERELY DETERIORATED CAUSING SHORT CIRCUITING AND INOPERABLE HEADLIGHTS. BARE COPPER WIRES MAKING CONTACT I HAVE AN EXTENSIVE HISTORY IN ELECTRONICS AND FIREFIGHTING. THIS ISSUE WAS FOUND WHILE CHANGING A BULB. THIS IS UNACCEPTABLE AND FROM WHAT I HAVE READ THE MANUFACTURER SHOULD BE ASHAMED FOR USING INFERIOR MATERIALS THAT COULD CAUSE A FIRE (HTTPS://WWW.BIMMERFORUMS.COM/FORUM/SHOWTHREAD.PHP?2132684-HEADLIGHT-WIRE-JACKETS-JUST-FLAKE-OFF)

NHTSA ID
10971460
Incident
Apr 8, 2017
Mileage
164,000 mi
ElectricalExterior lighting
Filed Jan 16, 2017

WIRE ROT DETERIORATION AT THE HEADLIGHT ASSEMBLY. CONCERN ELECTRICAL FIRE DUE TO BARE EXPOSED WIRES. NOTIFIED THE DEALER AND MANUFACTURE WITHOUT RESOLUTION. PERSONALLY HAD TO PAY OVER $500 TO HE DEALERSHIP JUST TO WRAPPED WITH ELECTRICAL TAPE. AFTER 3 MONTHS, CURRENTLY EXPERIENCING HIGH BEAM FAILURE (HID ADOPTIVE PASSENGER SIDE) WHICH THE DEALER TO REPLACEMENT COST OF $2599.

NHTSA ID
10945526
Incident
Dec 20, 2016
Mileage
101,000 mi
Airbags
Filed Jan 12, 2015
Crash reported1 injury reported

WHILE TRAVELING AND SLOWING DOWN TO MAKE A TURN INTO A BUSINESS, THE CAR BESIDE ME (LEFT OF ME) MAKES A QUICK FAST U TURN AND ENDS UP HITTING MY CAR. AIRBAGS DEPLOYED, HITTING ME INTO MY FACE/HEAD VERY HARD. I HAVE BEEN IN TREATMENT SINCE. I HAVE HAD TO HAVE MAJOR SURGERY ON MY NECK, STILL HAVE PROBLEMS AND MAY NEED MORE SURGERY. MY NECK WILL NOT BE THE SAME AND ALWAYS IN PAIN. I HAVE LOUD RINGING IN MY EARS THAT IS PERMANENT. I HAVE HEADACHES WITH SINUS PROBLEMS. I BELIEVE I WOULD HAVE BEEN FINE WITH MY SEAT BELT ON. I FEEL LIKE THE AIRBAGS SHOULD HAVE NOT DEPLOYED UNDER THESE CONDITIONS. I NOW SUFFER FROM DEPRESSION, CAN'T WORK DOING WHAT I HAVE DONE FOR OVER 20 YEARS NOW AND ANYTHING ELSE VERY LONG WITH OUT BEING IN PAIN IN MY NECK. I AM VERY UPSET OVER THIS. *TR

NHTSA ID
10672002
Incident
Apr 6, 2013
Mileage
92,000 mi
AirbagsElectricalInterior & seats
Filed Aug 29, 2014

BMW RECALLED 2004 BMW 525I AND OTHERS FOR THE SEAT MAT SENSOR. I HAD CALLED THEM (2012-13) AND THEY TOLD ME THAT MY VEHICLE (BASED ON VIN) WASN'T PART OF THE RECALL. I INFORMED THEM THAT MY VEHICLE'S MAT SENSOR WAS ALSO DEFECTIVE AND SHOULD BE REPLACED BY THEM. THEY, BMW USA TOLD ME THAT MINE WAS NOT DEFECTIVE. I STILL CANT UNDERSTAND IF THE REST ARE DEFECTIVE, HOW COME MINE IS CONSIDERED NOT DEFECTIVE WHEN ITS INOPERATIVE AND SAME PROBLEM AS THOUSANDS OF OTHER 2004 525I. *TR

NHTSA ID
10629275
Incident
Jan 1, 2013
Mileage
85,000 mi
Airbags
Filed Jul 18, 2014

DEACTIVATION OF THE PASSENGER AIR BAG AND THE ILLUMINATION OF BOTH THE AIR BAG WARNING LIGHT AND THE PASSENGER AIR BAG LIGHT. *TR

NHTSA ID
10614605
Incident
Oct 23, 2013
Mileage
110,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B160623

ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

B653423

ELECTRICAL SYSTEM; EQUIPMENT

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

B660523

FORWARD COLLISION AVOIDANCE; LANE DEPARTURE; VEHICLE SPEED CONTROL

Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.

B611305

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 5 Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2012100131.2
2011814046.7
2010650—
2009840—
20081054048.3
2007134039.7
2006858255.9
2005215258.8
2004Viewing648158.9
2003152049.5
2002720—
2001320—
2000220—
1999210—
1998021—
1997131—
1996030—
1995330—
1994030—
1993030—
1992030—
1991020—
1990020—
1989120—
1988000—
1987000—
1986000—
1985000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.