RoadVitals

2002 BMW 5 Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Feb 19, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 28, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2002 BMW 5 Series, most frequently naming the engine, exterior lighting and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 38 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine222.2%
  • Exterior lighting111.1%
  • Other / unspecified111.1%
  • Powertrain (other)111.1%
  • Suspension111.1%
  • Transmission111.1%
  • Body & structure111.1%
  • Visibility111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19E058000

STEERING:LINKAGES:ROD:RELAY:CONNECTING

Aug 28, 2019
614 units potentially affected
The defect: ZF Group North America Operations (ZF) is recalling certain Lemförder Steering Center Rods sold as aftermarket parts for 1996-2004 BMW 5-Series (E39) vehicles. The steering center rods may have an insufficient ball pin pull force that may allow the rods to detach from the steering knuckle.
The risk: If the steering rod detaches from the steerable wheel knuckle, it can cause sudden loss of steering control, increasing the risk of a crash.
The remedy: ZF has notified the parts distributors, instructing them to inform the end customer. ZF will reimburse them for the affected parts. The recall began August 28, 2019.
ZF North America, Inc.View on NHTSA.gov
12E029000

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Aug 10, 2012
585 units potentially affected
The defect: This recall involves aftermarket parts sold by Valeo. Valeo is recalling certain engine cooling fans, part numbers 696121, 696273, and 696275, used as service replacement parts for model year 2008-2011 BMW 1-Series, 2006-2011 BMW 3-Series, 2000-2009 BMW 5-Series, 2004-2005 BMW 6-Series, and 2006-2007 BMW 7-Series vehicles. A metal-oxide semiconductor may overheat due to insufficient screwing of the semiconductor on the aluminum heat sink. This primary failure could cause adjacent components on the fan assembly motor circuit board to overheat and short.
The risk: This condition could cause the fan motor to become inoperative, or cause the motor circuit board in the assembly to overheat, potentially leading to a fire in the engine compartment.
The remedy: Valeo will notify owners and replace the fans free of charge. The safety recall began on August 22, 2012. This recall is being conducted by Valeo, not by BMW. For further information, owners may contact Valeo at 1-888-718-2536.
ValeoView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureEngine
Filed Feb 19, 2019
Fire reported

I HAVE A 2002 525I WHICH I DROVE TO WORK ON JANUARY 15, 2019. AFTER BEING IN WORK FOR 15 MINUTES, I WAS NOTIFIED THAT THE ENTIRE FRONT END OF MY CAR WAS ENGULFED IN FLAMES. THE TOP OF THE HOOD, UNDER THE HOOD, AND UNDER THE FRONT END OF MY CAR WAS COMPLETELY ON FIRE. I HAVE READ ABOUT THE PVC RECALL FOR 2007-2011, BUT I ALSO READ "BMW HAD LOOKED INTO HEAT DAMAGE INVOLVING THE HEATING AND COOLING SYSTEM AS EARLY AS 2007 BUT STEPPED UP ITS ANALYSIS WORK IN SEPTEMBER." THAT WAS FROM A CHRONOLOGY REPORT PROVIDED BY BMW TO NHTSA, AND QUOTED FROM ABCNEWS.GO.COM. WHAT THIS TELLS ME IS BMW DIDN'T LOOK BACK ANY EARLIER THAN 2007. IT WAS TERRIFYING, AND THANK GOD NO ONE WAS HURT. WHAT IS BMW DOING ABOUT THIS? AND WHAT IS MY NEXT COURSE OF ACTION?

NHTSA ID
11181196
Incident
Jan 15, 2019
Mileage
160,000 mi
Other / unspecifiedPowertrain (other)
Filed Jul 1, 2014
Crash reported

DRIVING AT 50 MPH I WAS BEING HARASSED BY ANOTHER MOTORIST BECAUSE I WAS DRIVING THE SPEED LIMIT. I DECIDED TO LET HIM PASS BUT FIRST I HAD TO SPEED UP TO 58 MPH INORDER TO COMPLETELY OVERTAKE A PASSENGER CAR TO MY RIGHT (PASSENGER SIDE) I GAVE THE THROTTLE SOME GAS AND THE CAR WENT NOWHERE. THE NEEDLE WENT ALL THE WAY INTO THE RED ZONE ON THE TACHOMETER. THE DRIVER BEHIND ME (ANOTHER BMW 3 SERIES),TAILGATED ME. IT SCARED ME SO BAD, THAT I DID NOT SEE A DEEP POT HOLE IN THE ROAD SURFACE. I HIT IT SO HARD, THAT I SPUN AROUND AND ALL OF MY WHEELS WERE DAMAGED. I HAD ALL FOUR WHEELS REPAIRED AND TIRES AT A COST OF $2000.THE DAY BEFORE, I NOTICED THE SERVICE ENGINE SOON LIGHT WAS ON. OF COURSE, I WANT THIS CHECKED OUT.SO I SCANNED THE CAR. IT WAS DISPLAYING 000030 BMW/ OR FOR/ P CODE P0741 " TORQUE CONVERTER CLUTCH VALVE STUCK OFF .SO I WENT TO A BMW DEALER. EXPLAINED EVERYTHING. THEY SHOW ME THE CODES PULLED FROM THE CAR. THE CODE FOR THE TC CLUTCH VALVE NOT WORKING WAS SHOWN.(THEIR EQUIVALENT TO P0741) THEY TELL ME IT IS THE DISA VALVE.???? IS BMW TRYING TO COVER THIS UP?.DISA HAS ZERO TO DO WITH THE TORQUE CONVERTER. I SEE HOW MANY HAVE FAILED AND BMW DOES NOTHING? I COULD HAVE BEEN KILLED. THE CAR DID NOT RESPOND WITH MY REQUEST IN A MANNER THAT AFFECTED MY WELL BEING. IF THIS PROBLEM IS INVOLVED WITH MANY, MANY CLAIMS BECAUSE OF A PART THAT IS PROVEN TO BE DEFICIENT AS IT SOUNDS, I AM SURE IF INVESTIGATED YOU WILL FIND SOME INJURIES AND/OR DAMAGES AND DEATHS HAVE OCCURRED AND WHEN THE DEALER SEES A BAD ONE, THEY TRY TO BILL IT OUT AS SOMETHING ELSE. I CAN NOT BE THE ONLY ONE. AND WHY DID THE BMW DEALER TRY TO RIP ME OFF? I LIKE MY CAR BUT THE LETTERS BMW PUT A BAD TASTE IN MY MOUTH. RIGHT DOWN TO THE JERK WHO TRIED TO RUN ME OFF OF THE ROAD. BMW= ? ANYONE ELSE? ANYONE WHO WAS TOLD SOMETHING ELSE WAS BAD WHEN IT IS A BAD SEAL INSIDE THE TORQUE CONVERTER? *TR

NHTSA ID
10607249
Incident
Jun 12, 2013
Mileage
96,000 mi
Suspension
Filed Jul 30, 2008

HAD MY FRONT THRUST ROD BUSHINGS REPLACED AT BMW DEALER DUE TO VIBRATION IN STEERING AT ABOUT 40,000 MILES. PROBLEM RETURNED AT 74000 MILES (2.5 YEARS LATER). DEFECTIVE MATERIAL RESULTS IN BUSHING CRACKS WHICH NEGATIVELY AFFECTS STEERING. *TR

NHTSA ID
10236415
Incident
Jul 29, 2008
Mileage
74,000 mi
Visibility
Filed Jul 30, 2008

RUBBER AROUND THE WINDSHIELD IS CRUMBLING. OBVIOUS DEFECTIVE MATERIAL USED IN THE RUBBER COMPOUND. BMW REFUSES TO ADDRES THE PROBLEM. *TR

NHTSA ID
10236408
Incident
May 1, 2007
Mileage
74,000 mi
Engine
Filed Mar 19, 2003

CAR HAS HESITATED WHILE BEING DRIVEN AT OR ABOVE 50 MPH. CAR HAS STALLED COMPLETELY WHILE ACCELERATING OUT OF A PARKING LOT AND WHILE BEING DRIVEN AT 40 MPH. *NLM

NHTSA ID
10010736
Incident
Mar 11, 2003
Transmission
Filed Mar 5, 2003

THE VEHICLE FAILED TO SHIFT, WHICH CAUSED THE VEHICLE TO STALL.*JB

NHTSA ID
10009981
Incident
Mar 1, 2003
Exterior lighting
Filed Dec 31, 2002

XENON HEADLIGHTS ARE TOO BRIGHT, BLIND ONCOMING TRAFFIC. THESE HEADLIGHTS SHOULD BE BANNED! WHAT EVER HAPPENED TO HEADLIGHT STANDARDS.

NHTSA ID
10000649
Incident
Dec 2, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B160623

ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

B653423

ELECTRICAL SYSTEM; EQUIPMENT

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

B660523

FORWARD COLLISION AVOIDANCE; LANE DEPARTURE; VEHICLE SPEED CONTROL

Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.

B122917

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SERVICE ACTION: PROGRAM DME: The incorrect dataset could be programmed into DME 5.2.1 control module.

SIB240812

POWER TRAIN:AUTOMATIC TRANSMISSION

BMW: INTERMITTENTLY GOES INTO PARK DURING A MSA ENGINE START. THE TRANSMISSION CAN INTERMITTENTLY GO INTO THE PARK POSITION (P) WHEN MSA ENGINE START IS OCCURRING. A DRIVE GEAR CAN BE SELECTED IN ORDER TO DRIVE AWAY, AND NO RELEVANT FAULTS ARE STORED. *JS

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 5 Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2012100131.2
2011814046.7
2010650—
2009840—
20081054048.3
2007134039.7
2006858255.9
2005215258.8
2004648158.9
2003152049.5
2002Viewing720—
2001320—
2000220—
1999210—
1998021—
1997131—
1996030—
1995330—
1994030—
1993030—
1992030—
1991020—
1990020—
1989120—
1988000—
1987000—
1986000—
1985000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.