RoadVitals

2011 BMW 5 Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
81
Latest Mar 21, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 20, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
1 injuries, 0 deaths reported

Overview

Our database contains 81 NHTSA owner-reported complaints for the 2011 BMW 5 Series, most frequently naming the tires & wheels, steering and powertrain (other) categories. 4 safety recalls have been issued covering this model year; and 68 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE

Oct 20, 2023
157,796 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2010-2012 1 Series Coupe, 1 Series Convertible, 3 Series Sedan, 3 Series Convertible, 2010-2011 3 Series Sportswagon, 3 Series Coupe, 5 Series Sedan, X3 xDrive 28i, X3 xDrive 30i, X5 xDrive30i, and Z4 sDrive30i vehicles. The aluminum bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and possibly break.
The risk: Loose or broken VANOS unit bolts can result in an engine stall, increasing the risk of a crash.
The remedy: Dealers will replace the four VANOS bolts, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2023. Owner notification letters were mailed June 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

Apr 10, 2012
2,846 units potentially affected
The defect: BMW IS RECALLING CERTAIN MODEL YEAR 2011 5-SERIES, 5-SERIES GRAN TURISMO, MODEL YEAR 2012 6-SERIES CONVERTIBLE, 7-SERIES, X5 SAV, AND X6 SAV VEHICLES EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED, ENGINES BECAUSE THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP CAN OVERHEAT.
The risk: THIS COULD LEAD TO A SMOLDERING OF THE PUMP OR AN ENGINE COMPARTMENT OR VEHICLE FIRE.
The remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUXILIARY WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 30, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
BMW OF NORTH AMERICA, LLCView on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

Oct 20, 2011
32,084 units potentially affected
The defect: BMW IS RECALLING CERTAIN MODEL YEAR 2011 5-SERIES, MODEL YEAR 2010-2011 5-SERIES GRAN TURISMO, MODEL YEAR 2009-2011 7-SERIES, MODEL YEAR 2010-2011 X5 SAV, AND MODEL YEAR 2008-2011 X6 SAV VEHICLES EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED, ENGINES BECAUSE THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP CAN OVERHEAT.
The risk: THIS COULD LEAD TO A SMOLDERING OF THE PUMP OR AN ENGINE COMPARTMENT OR VEHICLE FIRE.
The remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUXILIARY WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 19, 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
BMW OF NORTH AMERICA, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Mar 21, 2023

The contact owns a 2011 BMW 5 Series. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed as a camshaft failure. The contact related the failure to NHTSA Campaign Number- 14V176000 ( Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was 67,000. The VIN was not available.

NHTSA ID
11512985
Incident
Mar 17, 2023
Mileage
67,000 mi
Visibility
Filed Jun 19, 2019

TL* THE CONTACT OWNS A 2011 BMW 5-SERIES. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION IN WHICH THE VENT CONTROLS FAILED TO FUNCTION FOR THE AIR CONDITIONER AND HEATER. DUE TO THE EXTREME TEMPERATURES, THE VEHICLE WAS UNABLE TO BE DRIVEN. BMW OF WILMINGTON (4920 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 392-2700) STATED THAT THE BLOWER MOTOR MAY NEED TO BE REPLACED AND WAS TO CONTACT THE MANUFACTURER. AN INDEPENDENT MECHANIC TESTED AND DIAGNOSED THE VEHICLE, BUT THE DETAILS WERE UNKNOWN. VOLVO CARS NEW BERN (3405 DOCTOR M.L.K. JR BLVD, NEW BERN, NC 28562, (252) 638-6161) DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *JS

NHTSA ID
11221190
Incident
Jun 13, 2019
Mileage
38,000 mi
Electrical
Filed Mar 26, 2019

WHILE DRIVING WITH AC ON SMOKE STARTED COMING HEAVILY FOR THE INTERIOR AC VENTS. A VERY TOXIC SMOKE, WITH ELECTRICAL SMELL. I NOTICED THE BMW 3 SERIES HAS A RECALL ON ELECTRICAL BLOWER PROBLEM. I THINK MY CAR HAS THE SAME ISSUE.

NHTSA ID
11191722
Incident
Mar 20, 2019
Mileage
37,846 mi
EnginePowertrain (other)Steering
Filed Dec 1, 2018

WHILE MAKE TURNS WHILE DRIVING THE VEHICLE AXEL MAKES POPPING NOISE AND STEERING WHEEL JERKS VIOLENTLY. TOOK TO SHOP THEY SAID NOTHING FOUND WRONG WITH CAR. CV AXEL REPLACED ON BOTH SIDES PROBLEM STILL PERSISTS.ALSO NOT EVEN 10K MILES THE CAR WENT THRU 2 BELT TENSIONER CAUSING THE DRIVE BELT TO SNAP/TEAR.

NHTSA ID
11155399
Incident
Dec 28, 2017
Mileage
89,000 mi
Electrical
Filed Apr 5, 2018

MY AC FAN MOTOR HAS STARTED TO MAKE A WEIRD NOISE WHEN YOU LIFT THE FOOT FROM THE ACCELERATOR. THIS HAPPENS EVEN WHEN THE CAR IS STATIONARY

NHTSA ID
11083512
Incident
Mar 1, 2018
Steering
Filed Apr 5, 2018

A FEW DAYS BACK MY STEERING WHEEL STARTED MAKING A SQUEAKY NOISE LIKE ONE OF THE RUBBERS HAVE GONE BAD IN THE STEERING COLUMN. MY CAR HAS APPROXIMATELY 55K MILES ON IT AND IS MAJORLY GARAGE KEPT. I RESEARCHED ONLINE AND THERE ARE NUMEROUS COMPLAINS OF THE SAME ISSUE. YOU CAN SEE AN EXAMPLE AT: HTTP://F30.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=838504 YOU CAN HEAR THE SQUEAK IF THE CAR IS DRIVING OR IS STATIC.

NHTSA ID
11083506
Incident
Mar 26, 2018
Engine
Filed Nov 4, 2017

POSITIVE CRANKCASE VENTILATION PCV VALVE HEATER THIS IS A RECALL BMW STATES REMEDY NOT AVAILABLE YET.

NHTSA ID
11043208
Incident
Sep 22, 2017
Mileage
64,000 mi
Fuel system
Filed May 6, 2017

NHTSA RECALL CAMPAIGN 16V-746 WAS ISSUED 13 OCT 2016. TO DATE BMW HAS YET TO TO NOTIFY US TO SCHEDULE THE REPAIR OF THE DEFECT - NEARLY 6 MONTHS AFTER THE RECALL WAS ISSUED. WE BELIEVE THIS AN UNACCEPTABLY LONG WAIT FOR WHICH WE HAVE NOT SEEN ANY ACTION FROM NHTSA OR OTHER FEDERAL AUTHORITIES TO COMPEL BMW TO ACCELERATE COMPLIANCE WITH THE RECALL ORDER. ARE WE GOING TO HAVE TO WAIT FOR PEOPLE TO DIE IN A FIERY MADE FOR TV NEWS ACCIDENT BEFORE THIS IS TAKEN SERIOUSLY??? FIX MY CAR!!

NHTSA ID
10983815
Incident
Oct 13, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B110614

ENGINE

This bulletin outlines the Customer Care Package program that has been designed exclusively for BMWvehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fueleconomy without compromising on its “class leading” power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package thatincludes a 6 point check, and if necessary, the replacement of one or more of the following powertraincomponents: Hot-Film Air Mass Sensors PIEZO High Pressure Fuel Injectors Engine Vacuum Pump Fuel System Low Pressure Sensor/Feed Line Fresh Air Intake Turbo Seals Crankcase Ventilation Lines (Hoses)

B650425

AIR BAGS; STRUCTURE:BODY

Vehicle has the air bag warning lamp on after a body shop has made repairs. There is a fault code stored in the air bag control module ACSM3: 930A5B airbag sensor, door, front left: open circuit 30A65 airbag sensor, door, front right: open circuit

B131110

FUEL/PROPULSION SYSTEM

Only fuel nozzles with the recommended “specified” diameter for diesel engine passenger vehicles can beinserted into the filler neck. Most fuel stations have their diesel fuel pumps fitted with this recommendeddiameter fuel nozzle. However, if the vehicle’s filler-neck misfuelling protection system has been disabled, or the incorrectdiameter fuel nozzle has been installed on the diesel fuel pump, the vehicle’s diesel fuel system can becontaminated by filling the diesel engine vehicle with gasoline. If the diesel fuel system has been contaminated with gasoline, follow the repair guidelines below:

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B160623

ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 5 Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010
2012100131.2
2011Viewing814046.7
2010650
2009840
20081054048.3
2007134039.7
2006858255.9
2005215258.8
2004648158.9
2003152049.5
2002720
2001320
2000220
1999210
1998021
1997131
1996030
1995330
1994030
1993030
1992030
1991020
1990020
1989120
1988000
1987000
1986000
1985000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.