AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2011 Jaguar Xf
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 80 NHTSA owner-reported complaints for the 2011 Jaguar Xf, most frequently naming the fuel system, airbags and engine categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 417 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2010 | 1 | 1 |
| Sep 2010 | 1 | 2 |
| Nov 2011 | 1 | 3 |
| Dec 2011 | 1 | 4 |
| Nov 2012 | 2 | 6 |
| Jan 2013 | 1 | 7 |
| Jul 2013 | 1 | 8 |
| Mar 2014 | 1 | 9 |
| Apr 2014 | 1 | 10 |
| May 2014 | 1 | 11 |
| Jul 2014 | 1 | 12 |
| Aug 2014 | 1 | 13 |
| Nov 2014 | 2 | 15 |
| May 2016 | 1 | 16 |
| Jun 2016 | 1 | 17 |
| Aug 2016 | 4 | 21 |
| Oct 2016 | 2 | 23 |
| Nov 2016 | 2 | 25 |
| Dec 2016 | 2 | 27 |
| Jan 2017 | 1 | 28 |
| Feb 2017 | 3 | 31 |
| Mar 2017 | 4 | 35 |
| Apr 2017 | 1 | 36 |
| May 2017 | 1 | 37 |
| Jun 2017 | 1 | 38 |
| Jul 2017 | 1 | 39 |
| Aug 2017 | 1 | 40 |
| Sep 2017 | 1 | 41 |
| Oct 2017 | 2 | 43 |
| Mar 2018 | 1 | 44 |
| Apr 2018 | 1 | 45 |
| Jun 2018 | 1 | 46 |
| Jul 2018 | 4 | 50 |
| Aug 2018 | 2 | 52 |
| Oct 2018 | 2 | 54 |
| Nov 2018 | 1 | 55 |
| Jan 2019 | 1 | 56 |
| Apr 2019 | 1 | 57 |
| Nov 2019 | 1 | 58 |
| Dec 2019 | 1 | 59 |
| Jan 2020 | 1 | 60 |
| Feb 2020 | 1 | 61 |
| Apr 2020 | 1 | 62 |
| Jun 2020 | 1 | 63 |
| Jul 2020 | 1 | 64 |
| Aug 2020 | 1 | 65 |
| Apr 2021 | 3 | 68 |
| Jul 2021 | 1 | 69 |
| Aug 2021 | 1 | 70 |
| Sep 2021 | 1 | 71 |
| Oct 2021 | 1 | 72 |
| Feb 2022 | 1 | 73 |
| Apr 2022 | 1 | 74 |
| Aug 2022 | 1 | 75 |
| Sep 2022 | 1 | 76 |
| Nov 2022 | 1 | 77 |
| Feb 2024 | 1 | 78 |
| Aug 2024 | 1 | 79 |
| Nov 2025 | 1 | 80 |
What owners report
Complaints grouped by the component NHTSA recorded
- Fuel system3438.2%
- Airbags2325.8%
- Engine1213.5%
- Brakes55.6%
- Driver assistance55.6%
- Electrical44.5%
- Seat belts22.2%
- Tires & wheels11.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Fuel Tank Flange Leak
In October 2012, Jaguar Land Rover LLC (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition that could result in pressurized fuel leaks around the fuel supply line connection on the upper surface of the fuel tank assemblies of approximately 4,152 model year (MY) 2010 Jaguar XF vehicles equipped with 5.0L engines and manufactured between April 2009 and January 2010 (Recall 12V-521). The DIR indicated that the fuel system operating pressures of 5.0L gasoline engine XF vehicles may exceed the design specification under certain conditions, which may result in cracks in the fuel tank outlet flange. In January 2010, JLR changed the design of the tank outlet flange from the original version with no internal ribs, part number 9X23-9A309-AC (?AC flange?), to a revised part with internal ribbing reinforcing the area of the flange at the base of the fuel supply port where the cracks were occurring (?AD flange?). The scope of 12V-521 included 43 MY 2011-2012 XF vehicles with 5.0L engines that were equipped with the AC flanges as service replacement parts. In addition, in March 2016, JLR recalled 28 additional MY 2010 XF vehicles built with 5.0L engines and AC flanges that were inadvertently excluded from 12V-521 (Recall 16V-187). The AD flange was later replaced in production by the AE flange, which had internal ribbing like the AD flange and was used by JLR as the remedy part for 12V-521 and 16V-187. All the subject fuel tank flanges (AC, AD & AE) were supplied to JLR by Continental AG (now Vitesco Technologies). By October 2019, JLR had completed the recall remedies for 12V-521 and 16V-187 in 4,080 vehicles, resulting in an overall completion rate of 97 percent.On June 28, 2019, ODI opened RQ19-004 to investigate the scope and remedy for recalls 12V-521 and 16V-187, based on 30 complaints alleging fuel odor or leakage from the tank flange, including 19 in MY 2010 XF 4.2L vehicles equipped with the AC flange and 11 in MY 2010 through 2012 XF 5.0L vehicles equipped with revised flanges (AD/AE flanges) either as original equipment or as remedy parts under the subject recalls.ODI?s analysis of field data gathered under RQ19-004 identified a total of 51 complaints and field reports and 272 warranty claims related to fuel leakage from cracked flanges in the subject vehicles. Thirty-three (33) of the complaints and field reports and 200 of the warranty claims involved MY 2010 XF 4.2L equipped with the unreinforced AC flange, resulting in a complaint rate of 11.4 incidents per thousand vehicles (IPTV) and a claim rate of 6.9 percent. Twelve (12) of the complaints and field reports and 61 of the warranty claims involved MY 2010 ? 2012 XF 5.0L vehicles equipped with AD/AE flanges as original equipment parts, resulting in a complaint rate of 0.8 IPTV and a claim rate of 0.4 percent. Six (6) of the complaints and 11 of the warranty claims involved vehicles remedied under 12V-521 or 16V-187, resulting in a complaint rate of 1.5 IPTV and a claim rate of 0.3 percent.On February 13, 2020, JLR notified NHTSA that it was recalling approximately 2,907 model year MY 2010 Jaguar XF vehicles equipped with 4.2L engines and the AC flange to remedy a fuel tank flange cracking defect (Recall 20V-081). With this recall, there are no remaining products equipped with the unreinforced AC flange that are not under recall. Like the prior recalls, the remedy for 20V-081 involves replacing the AC flange with a modified part with the internal ribbing reinforcement (AE flange).ODI's analysis indicates that Recall 20V-081 addresses the scope concerns with tank flange cracking in the subject vehicles. Based on this analysis, this invest
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact's son owns a 2011 Jaguar XF. The contact stated that while the vehicle was parked, the contact noticed that gasoline was leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline). The mechanic referred the contact to the dealer, who informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
- NHTSA ID
- 11697912
- Incident
- Nov 6, 2025
- Mileage
- 33,000 mi
The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
- NHTSA ID
- 11606563
- Incident
- Aug 5, 2023
I just recently purchased the car from a dealer here in Salt Lake City. But suddenly began to smell fuel mostly in the backseat area inside the car. I decided to investigate and found there is a leak underneath the rear passenger side of the car which appears to be fuel looks like it may be mixed with the little oil hard to say it's a pretty steady drip especially if I'm parked uphill. This is definitely a safety hazard being that it is fuel and could easily cause a fire putting me my family and others at risk. I noticed there was a recall on these vehicles it is a Jaguar XF 2011 but it looks like it has been closed from what I can tell. I'm hoping that that's not the case and we can get this fixed with minimum or no charge thing it was a recall
- NHTSA ID
- 11569784
- Incident
- Feb 2, 2024
The contact owns a 2011 Jaguar XF. The contact stated when the vehicle was started, there was an abnormal gasoline odor surrounding the vehicle. The contact stated that there was no gasoline odor inside the cabin of the vehicle, only outside of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel tank flange assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was 67,614.
- NHTSA ID
- 11495201
- Incident
- Oct 28, 2022
- Mileage
- 67,614 mi
The contact owns a 2011 Jaguar XF. The contact stated while driving 50-60 MPH, the vehicle unintendedly turned off in the middle of the highway and the gear shifter retracted into the console, preventing her from shifting into gear. Additionally, the doors locked and the contact was unable to exit the vehicle. There was no warning light illuminated. The contact was able to restart the vehicle after 25 minutes. The gear shifter raised up and the contact was able to veer to the side of the roadway however, the failure reoccurred. The contact was able to restart the vehicle after 25 minutes and exited the highway. The contact veered to the side of the road and the vehicle was towed to the residence. The contact later refueled the vehicle however, the failure recurred while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 115,000.
- NHTSA ID
- 11485553
- Incident
- Jul 20, 2022
- Mileage
- 115,000 mi
The contact owns a 2011 Jaguar XF. The contact stated that after parking the vehicle, an abnormally strong fuel odor was detected. Upon inspection, the contact noticed fuel leaking from the fuel tank fuel outlet flange. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was unknown.
- NHTSA ID
- 11482018
- Incident
- Aug 29, 2022
The Gear shifter from park to drive is stuck in Drive and won’t come out
- NHTSA ID
- 11462098
- Incident
- Apr 9, 2022
The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.
- NHTSA ID
- 11454488
- Incident
- Dec 8, 2021
- Mileage
- 59,147 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
ELECTRICAL SYSTEM
Leaking windshield that caused the water ingress on the electrical component.
SERVICE BRAKES
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SERVICE BRAKES
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SERVICE BRAKES
There have been several FRED submissions for a customer allegation of a brake noise concern.
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.