RoadVitals

2017 Jaguar Xf

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest May 7, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 26, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2017 Jaguar Xf, most frequently naming the electrical, body & structure and brakes categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 666 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical222.2%
  • Body & structure111.1%
  • Brakes111.1%
  • Engine111.1%
  • Other / unspecified111.1%
  • Seat belts111.1%
  • Airbags111.1%
  • Tires & wheels111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Oct 26, 2017
7,036 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
The risk: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
The remedy: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Jaguar Land Rover North America, LLCManufacturer number H056View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Feb 9, 2017
9 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 XF vehicles. The affected vehicles may have a cracked left hand inner sill panel. In the event of a crash involving a left hand impact, the cracked sill panel may result in the underfloor fuel lines rupturing and leaking fuel.
The risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Jaguar will notify owners, and dealers will inspect the vehicle's left inner sill panel. If cracks are found, Jaguar will repurchase the vehicle and supply the customer with a new vehicle, free of charge. The recall began April 7, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is K458.
Jaguar Land Rover North America, LLCManufacturer number K458View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngineSeat belts
Filed May 7, 2026

On May 2, 2026, ten days after purchasing the vehicle, the driver‑side seatbelt locking mechanism failed while I was driving. The vehicle was inspected the next day at CarMax Tuscaloosa. Their mechanic confirmed two separate safety defects: 1. The driver‑side seatbelt mechanism requires replacement. 2. The motor mounts are broken/loose and require replacement. The mechanic explained that debris was found inside the seatbelt mechanism, and the seatbelt needed full replacement. He also confirmed that the motor mounts were broken/loose, which can cause excessive engine movement, vibration, loss of power, or engine shifting during braking or acceleration. These conditions increase the risk of stalling or sudden shutdown, which is consistent with what occurred during my incident. The failed components are: • The driver‑side seatbelt locking mechanism • The motor mounts/engine mounting system Both components remain on the vehicle. The seatbelt failure left me unrestrained while driving. The vehicle then shifted into Park and shut off in the middle of traffic, creating a risk of being struck by other vehicles or losing control. The broken motor mounts increase the risk of engine movement, stalling, or shutdown while driving, which could lead to loss of steering control or sudden deceleration in traffic. Yes. A CarMax mechanic at the Tuscaloosa, AL location confirmed both defects: As mentioned above The vehicle was inspected by CarMax Tuscaloosa. Jaguar Birmingham declined inspection because they do not service Jaguars older than 2018. An independent Jaguar specialist declined inspection due to prior non‑payment issues with CarMax. No manufacturer, police, or insurance inspection has occurred. There were no warning lamps or messages prior to the failure. The seatbelt malfunction occurred suddenly. The engine shutdown occurred immediately after the seatbelt unlatched while braking. The vehicle remains unsafe to drive due to the unreliable seatbelt, broken motor mounts.

NHTSA ID
11736294
Incident
May 2, 2026
Body & structureElectrical
Filed Jun 22, 2022

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.

NHTSA ID
11470376
Incident
Jun 1, 2022
Mileage
62,000 mi
Airbags
Filed Dec 7, 2020
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE OTHER DRIVER WAS ARRESTED FOR DUI. THE CONTACT SOUGHT MEDICAL TREATMENT THE NEXT DAY AND WAS TREATED FOR INJURIES TO HIS BACK, NECK, AND LEFT EYE. THE VEHICLE WAS SEVERELY DAMAGED AS A RESULT OF THE ACCIDENT AND TOWED TO AN INDEPENDENT TOW YARD. HIS INSURANCE COMPANY PERFORMED AN INVESTIGATION AND DEEMED THE VEHICLE A TOTAL LOSS, THE VEHICLE WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,451.

NHTSA ID
11378235
Incident
Nov 22, 2020
Mileage
22,451 mi
Other / unspecifiedTires & wheels
Filed Jul 12, 2019

TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

NHTSA ID
11231399
Incident
Jul 4, 2019
Mileage
13,600 mi
Brakes
Filed Feb 13, 2017

TL* THE CONTACT OWNS A 2017 JAGUAR XF. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED TO OPERATE. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT FAILED TO PROVIDE A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

NHTSA ID
10954185
Incident
Dec 15, 2016
Mileage
1,900 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM76412 - 10MAR26

ELECTRICAL SYSTEM

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

SSM76387 - 29AUG25

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.

TUCC_JUN2025_46

POWER TRAIN

MIL on Instrument cluster.

TUCC_MAY2025_28

TELEMATIC TCU2 MODULES NO LONGER AVAILABLE

SSM76314 - 25APR25

ELECTRICAL SYSTEM

Telematic TCU2 Module 2015-2017MY No Longer Available

TUCC_APR2025_18

ELECTRICAL SYSTEM

Leaking windshield that caused the water ingress on the electrical component.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xf by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000
2023100
2022210
2021010
2020000
2019000
2018230
2017Viewing521
2016501
2015195045.2
2014117053.5
20133412160.4
2012385154.8
2011804156.4
201010610151.3
2009906049.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.