2011 Jaguar Xf Problems

The contact's son owns a 2011 Jaguar XF. The contact stated that while the vehicle was parked, the contact noticed that gasoline was leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline). The mechanic referred the contact to the dealer, who informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

ONE DAY, WHILE DRIVING, A VEHICLE DEFECT CAUSED THE DRIVER-SIDE AIRBAG OF MY MOM'S 2011 JAGUAR XF TO DEPLOY, WHILE THE VEHICLE WAS IN MOTION. THERE WAS NO COLLISION THAT PROMPTED THIS EXPLOSION. A DESIGN FAULT OF THIS MAGNITUDE CAUSED THE DRIVER TO LOSE CONTROL OF THE CAR. LUCKILY, A CRASH WAS AVOIDED. THIS IS A SERIOUS SAFETY ISSUE. IMMEDIATELY, MY MOM TOOK THE CAR TO THE DEALERSHIP. AFTER RUNNING CODES AND SPEAKING WITH A REPRESENTATIVE AT THE DEALERSHIP, MY MOM WAS INSTRUCTED TO PAY FOR THIS FAULT MANUFACTURED INTO HER CAR. FURTHER, NO INVESTIGATION WAS COMPLETED TO DETERMINE IF THIS DEPLOYMENT WAS A ONE-TIME OCCURRENCE OR A FAULT IN MULTIPLE CARS. JAGUAR HAS A LEGAL AND MORAL OBLIGATION OF ENSURING THE SAFETY OF THEIR CUSTOMERS.

I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNERS WITH THE LAST 8 DIGIT VIN NUMBER STARTING WITH BLR... PLEASE HELP!

DRIVING DOWN THE ROAD, GET TO A LIGHT OR I AM TURNING- THE CAR TURNS OFF FOR NO REASON. THEN I CUT IT OFF THEN START IT BACK UP. IT RUNS FIND. I THOUGHT IT WAS JUST WEIRD. THEN HAPPENED AGAIN TODAY TWICE. IT STALLS. MY CHECK ENGINE LIGHT COMES ON. WHY IS MY STALLING? DO YOU HAVE ANY DATA FOR ME? I AM TRYING TO FIND OUT WHAT TO DO. I AM GOING TO RESEARCH MORE AS WELL. PLEASE HELP ME!

TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, A POPPING SOUND WAS HEARD AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITH THE BRAKE WARNING INDICATOR ILLUMINATED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED AN OIL BURNING ODOR AND FLUID LEAKING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THE DEALER (PARK PLACE JAGUAR LAND ROVER DFW, 1300 E STATE HIGHWAY 114, DALLAS, TX 75261) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT TO PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVE

MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT TO PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVE

I WAS ACCELERATING AWAY FROM TRAFFIC LIGHTS AND THE THROTTLE JAMMED OPEN. I HAD TO SWITCH INTO NEUTRAL TO REDUCE THE REVS AND BRING THE CAR UNDER CONTROL. *TR

The contact owns a 2011 Jaguar XF. The contact stated while driving 50-60 MPH, the vehicle unintendedly turned off in the middle of the highway and the gear shifter retracted into the console, preventing her from shifting into gear. Additionally, the doors locked and the contact was unable to exit the vehicle. There was no warning light illuminated. The contact was able to restart the vehicle after 25 minutes. The gear shifter raised up and the contact was able to veer to the side of the roadway however, the failure reoccurred. The contact was able to restart the vehicle after 25 minutes and exited the highway. The contact veered to the side of the road and the vehicle was towed to the residence. The contact later refueled the vehicle however, the failure recurred while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 115,000.

The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.

WHEN APPLYING THE BREAKS ON THE HIGHWAY AND THEN HIT BY ANOTHER CAR FROM BEHIND (LIGHT TO MEDIUM IMPACT) SEAT BELT CAUSED SERIOUS PANCREATIC AND VENOUS INJURIES TO DRIVER.

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

VIBRATION THAT CAN BE HEARD AND FELT IN THE GAS PEDAL AT APPROX. 1400-1500 RPM. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, WHILE DRIVING, WHITE SMOKE AND FUEL APPEARED FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO JAGUAR OF GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27047, (336) 299-1500) WHERE IT WAS DIAGNOSED THAT THE HIGH COMPRESSION FUEL PUMP, BALL JOINT, AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.