RoadVitals

2004 Dodge Caravan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
64
Latest May 1, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Aug 10, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
2 injuries, 0 deaths reported

Overview

Our database contains 64 NHTSA owner-reported complaints for the 2004 Dodge Caravan, most frequently naming the fuel system, brakes and electrical categories. 8 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 69 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10E034000

EQUIPMENT

Aug 10, 2010
6,686 units potentially affected
The defect: CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
The risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
The remedy: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
CURT MFG. INC.View on NHTSA.gov
08E048000

EXTERIOR LIGHTING:HEADLIGHTS

Aug 8, 2008
11,534 units potentially affected
The defect: EAGLE EYES IS RECALLING 11,534 HEADLAMP ASSEMBLIES, P/NOS. CS090-B001L AND CS090-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE LOWER BEAM PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: EAGLE EYES WILL NOTIFY OWNERS AND OFFER REPLACEMENT HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2008. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
EAGLE EYES TRAFFIC INDUSTRIAL CO. LTDView on NHTSA.gov
08E039000

EXTERIOR LIGHTING:HEADLIGHTS

Jun 10, 2008
2,520 units potentially affected
The defect: MAXZONE IS RECALLING 2,520 HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 3341103L-AS AND 334-1103R-AS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR 2001-2007 DODGE CARAVAN PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JUNE 16, 2008. OWNERS MAY CONTACT MAXZONE AT THE FOLLOWING LOCATIONS: 1-888-286-1188 (WA, OR, CA, ID, NV, AZ, MT, WY, UT, CO, KS, NM, OK, TX, AR, LA, AK, HI) 1-877-253-8930 (ME, NH, VT, MA, CT, RI, NY, NJ, PA, MD, DE, WV, VA) 1-800-859-4755 (NC, SC, GA, FL, TN, AL, MS) 1-866-783-6858 (ND, SD, NE, MN, IA, MO, WI, IL, MI, IN, OH, KY).
MAXZONE AUTO PARTS CORPORATIONView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP14002ClosedDefect Petition

Engine Stall After Refueling

Opened Sep 5, 2014
Closed Apr 6, 2015

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 64
Interior & seats
Filed May 1, 2019

THE VEHICLE WAS STATIONARY. I WAS LEAVING WORK, WHEN I SAT IN THE DRIVER'S SEAT THE SEAT BROKE AND FELL BACK. THE BROKEN PART IS ACTUALLY THE FRAME OF THE SEAT, NOT THE TILT MECHANISM. THE TUBULATION THAT COMPRISED THE SEAT FRAME CATASTROPHICALLY BROKE ADJACENT TO THE WELDMENT. THIS PART SHOULD NEVER FAIL.

NHTSA ID
11205007
Incident
Apr 30, 2019
Mileage
140,000 mi
Fuel system
Filed Aug 13, 2017

FUEL LEAKING FROM TOP OF FUEL TANK

NHTSA ID
11014921
Incident
Jul 9, 2017
Mileage
72,000 mi
Fuel system
Filed Jan 14, 2017

ENGINE OFTEN HESITATES AFTER YOU HAVE DRIVEN A FEW BLOCKS AFTER REFUELING. THIS FORM ASKS FOR A SINGLE SPECIFIC DATE BUT THIS PROBLEM HAS HAPPENED EVERY FEW WEEKS FOR THE LAST YEAR OR SO. DEPENDING UPON THE TRAFFIC SITUATION WHEN THE HESITATION OCCURS, AND ACCIDENT COULD EASILY OCCUR. MY MECHANIC SAYS THAT THE LIQUID/VAPOR SEPARATOR VALVE ON THE GAS TANK IS NOT OPERATING PROPERLY. THIS VALVE IS A PART OF THE TANK AND CANNOT BE REPLACED AS A SEPARATE ITEM, SO THE COST OF THE REPAIR IS SUBSTANTIAL. A BRIEF SEARCH ON THE INTERNET INDICATES THAT MANY OTHER OWNERS OF DODGE CARAVANS MANUFACTURED BETWEEN ABOUT 2004 AND 2007 ARE REPORTING THIS SAME PROBLEM.

NHTSA ID
10945306
Incident
Jan 20, 2016
Mileage
145,000 mi
EngineFuel system
Filed May 12, 2016

2004 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO FUEL TANK EXTENDED WARRANTY COVERAGE THAT APPLIES TO VEHICLE STALLING AFTER REFUELING. *SMD THE CONSUMER STATED THE VEHICLE BEGAN STALLING SHORTLY AFTER IT WAS PURCHASED AND HAS SINCE CONTINUED. THE STALLING OCCURRED AT HIGHWAY SPEEDS AND WHILE MAKING LEFT TURNS. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE EGR SENSOR.*JB

NHTSA ID
10864907
Incident
Nov 4, 2009
AirbagsElectrical
Filed Jan 7, 2016

INTERMITTENT HORN TURNING ON. CLOCKSPRING WAS REPLACED ALONG WITH FRONT CONTROL MODULE. THEY THINK HORNPAD IS AT FAULT AND WILL FURTHER SHORT CLOCKSPRING AND FRONT CONTROL MODULE

NHTSA ID
10818683
Incident
Jan 2, 2016
Mileage
118,652 mi
Airbags
Filed Nov 6, 2015

THE AIRBAG WARNING LIGHT IS ILLUMINATED DUE TO A MALFUNCTIONING CLOCKSPRING. THIS DISABLES THE AIRBAG SYSTEM. THIS WAS RECALLED ON EARLIER MODEL CARAVANS BUT HAS NOT BEEN COMPLETED ON 2001 AND NEWER MODELS WHICH HAVE THE SAME ISSUE. THE LIGHT HAS BEEN ILLUMINATED SINCE VEHICLE PURCHASE AND HAS HAD INACTIVE AIRBAGS. RECENTLY, WHILE TURNING THE STEERING WHEEL HARD DURING A POWER STEERING RESERVOIR REPLACEMENT, THE AIR BAG LIGHT BEGAN TO TURN ON AND OFF CLEARLY DUE TO SHORTED WIRING AT THE CLOCKSPRING TERMINALS.

NHTSA ID
10788770
Incident
Apr 4, 2015
Mileage
240,000 mi
Other / unspecified
Filed Oct 31, 2015
Crash reported

AS I WENT TO STOP THE FRONT WHEELS SLID LIKE THEY WERE ON ICE. I WAS ON A PUBLIC RD. [BLACK TOP] I HIT THE CAR IN FRONT OF ME.

NHTSA ID
10787411
Incident
Oct 9, 2015
Mileage
105,000 mi
Fuel system
Filed Mar 19, 2015

I PURCHASED MY VEHICLE IN THE FALL OF 2013 AND AM STARTING TO COME TO THE CONCLUSION THAT EVERY TIME I FILL MY GAS TANK UP MY VEHICLE SHUTS OFF! TODAY I FILLED UP MY GAS TANK. MY CHILDREN WERE IN THE BACK SEAT AND WHEN I PULLED OUT INTO THE HIGHWAY THE VAN SHUT OFF AND THE STEERING WHEEL LOCKED UP! I HAD NO CONTROL OVER THE VEHICLE. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VANS AND SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS HURT! I CAN'T FILL MY GAS TANK UP BECAUSE OF THIS ISSUE. *TR

NHTSA ID
10695523
Incident
Mar 19, 2015
Mileage
118,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S2208000136

ELECTRICAL SYSTEM

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

S2208000136

ELECTRICAL SYSTEM

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Caravan by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019000—
2018000—
2017110—
2016200—
2015230038.0
2014200032.2
2013300035.3
2012870141.6
2011780137.1
20101722153.1
20091182150.0
20083022150.4
2007814152.9
20061736561.1
20055379758.7
2004Viewing648154.9
20031959158.6
200224510562.0
200125710256.8
200047013364.5
199955514664.6
199862914764.3
199771415765.6
19961,403181461.9
19954894663.7
19946445866.2
1993949101363.6
1992913111462.0
1991617111663.6
19902786660.9
198919151066.2
19881035864.4
1987693867.6
1986494869.0
1985496768.0
1984186768.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.