RoadVitals

2012 Dodge Caravan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
87
Latest Jan 3, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
4 injuries, 0 deaths reported

Overview

Our database contains 87 NHTSA owner-reported complaints for the 2012 Dodge Caravan, most frequently naming the electrical, engine and brakes categories. 1 NHTSA investigation names it; and 150 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical4743.9%
  • Engine1917.8%
  • Brakes98.4%
  • Fuel system65.6%
  • Driver assistance54.7%
  • Airbags43.7%
  • Powertrain (other)32.8%
  • Interior & seats32.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP14004ClosedDefect Petition

Totally Integrated Power Module Failure

Opened Sep 25, 2014
Closed Jul 24, 2015

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

ELECTRICAL SYSTEM

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Jan 3, 2021

VAN STOPS ABRUPTLY. WILL DIE WHILE DRIVING, WHEEL WILL LOCK UP AND AND VAN POWERS DOWN. WILL START BACK UP AS SOON AS ITS STOPS.

NHTSA ID
11386219
Incident
Dec 30, 2020
Mileage
108,171 mi
ElectricalEngine
Filed May 29, 2019

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND WAS TOWED TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SW 137TH AVE, MIAMI, FL 33186, (786) 231-2120). THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THEY REPAIRED THE IGNITION SWITCH AND REPLACED THE KEY, BUT THE FAILURE RECURRED. THE VEHICLE WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID
11210624
Incident
May 20, 2019
Electrical
Filed May 14, 2019

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THEIR VEHICLE WOULD NOT START. THEY JUMP STARTED THE VEHICLE AND IT WAS ABLE TO RESTART. THE FOLLOWING DAY THE VEHICLE FAILED TO START AS A RESULT, THE CONTACT REPLACED THE BATTERY AND THE VEHICLE WAS THEN ABLE TO START. HOWEVER, THE FAILURE RECURRED AND THE DRIVER SIDE DOOR WAS UNABLE TO BE UNLOCKED. THE CONTACT HAD TO GET A NEW KEY MADE. THE LOCKSMITH THAT MADE THE NEW KEY JUMP STARTED THE VEHICLE. THE CONTACT WENT TO WORK, WHEN THEY LEFT THE VEHICLE WOULD NOT START AGAIN. THEY HOOKED THE BATTERY UP TO A BATTERY CHARGER AND THE BATTERY WAS DRAINED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN (THE CONTACT CAN'T GET INSIDE THE VEHICLE).

NHTSA ID
11207489
Incident
May 9, 2019
Engine
Filed Apr 30, 2019

2012 DODGE GRAND CARAVAN STOPS RUNNING SUDDENLY WHILE DRIVING. ON SEVERAL OCCASIONS OVER THE PAST WEEK THE VEHICLE WILL JUST CUT OFF WHILE DRIVING. SO FAR THIS HAS ONLY HAPPENED ON CITY STREETS AND NOT ON THE HIGHWAY. ON A LEAST ONE OCCASION I NOTICED THAT I BUMPED THE KEY. MAYBE AN IGNITION PROBLEM? THIS IS VERY DANGEROUS AS IT HAPPENS WITHOUT WARNING.

NHTSA ID
11204870
Incident
Apr 26, 2019
Mileage
156,000 mi
Engine
Filed Mar 29, 2019

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

NHTSA ID
11192402
Incident
Sep 1, 2018
Mileage
122,000 mi
Filed Feb 21, 2019

DODGE CARAVAN. CONSUMER WOULD LIKE TO KNOW IF THERE ARE ANY EXISTING FACTORY RECALLS ON VEHICLE. *LD *TR

NHTSA ID
11174070
Incident
Nov 26, 2018
ElectricalFuel system
Filed Feb 19, 2019

FUEL PUMP CONTINUES TO STAY ON WHEN VEHICLE IS OFF WITH NO KEY IN IGNITION. THIS IS CAUSING BATTERY DRAIN AND HARD STARTS AFTER JUMPING BATTERY. CAR ALSO IS STALLING AT TIMES WHILE IN MOTION. I HAVE SEEN A RECALL FOR OTHER MALES AND MODELS OF SAME YEAR FROM MOPAR VEHICLES, SUCH AS DURANGO. IT SEEMS TO BE FUEL PUMP RELAY IN TIPM.

NHTSA ID
11181039
Incident
Jan 23, 2019
Mileage
99,000 mi
ElectricalFuel system
Filed Nov 15, 2018

VAN HAD ENGINE STALL WHILE GOING DOWN HIGHWAY. LOST ALL POWER DUE TO THIS..WAS ONLY GOING ABOUT 45 SO WAS ABLE TO MAINTAIN CONTROL AND GET TO SIDE OF THE ROAD. WAS IN THE RURAL AREA SO TRAFFIC WAS LIGHT...DAUGHTER AND GRANDDAUGHTER WAS IN VAN WITH ME ...THIS COULD HAVE BEEN TRAGIC IF I HAD BEEN ON INTERSTATE OR ON BUSY HIGHWAY...WAS TOLD BY MACHANIC THAT FUEL RELAY TIPM GONE OUT

NHTSA ID
11151779
Incident
Nov 3, 2018
Mileage
123,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

108463

SERVICE BRAKES

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

108464

SERVICE BRAKES

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

103617

ENGINE

STARTER - ENGINE

9100456

SEATS

Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.

9100229

SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

9100229

EQUIPMENT

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Caravan by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000
2019000
2018000
2017110
2016200
2015230038.0
2014200032.2
2013300035.3
2012Viewing870141.6
2011780137.1
20101722153.1
20091182150.0
20083022150.4
2007814152.9
20061736561.1
20055379758.7
2004648154.9
20031959158.6
200224510562.0
200125710256.8
200047013364.5
199955514664.6
199862914764.3
199771415765.6
19961,403181461.9
19954894663.7
19946445866.2
1993949101363.6
1992913111462.0
1991617111663.6
19902786660.9
198919151066.2
19881035864.4
1987693867.6
1986494869.0
1985496768.0
1984186768.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.