2012 Dodge Caravan Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Dodge Caravan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical4743.9%
- Engine1917.8%
- Brakes98.4%
- Fuel system65.6%
- Driver assistance54.7%
- Airbags43.7%
- Powertrain (other)32.8%
- Interior & seats32.8%
- Visibility21.9%
- Body & structure21.9%
- Other / unspecified21.9%
- Seat belts10.9%
- Steering10.9%
- Suspension10.9%
- Tires & wheels10.9%
- Exterior lighting10.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
VAN STOPS ABRUPTLY. WILL DIE WHILE DRIVING, WHEEL WILL LOCK UP AND AND VAN POWERS DOWN. WILL START BACK UP AS SOON AS ITS STOPS.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND WAS TOWED TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SW 137TH AVE, MIAMI, FL 33186, (786) 231-2120). THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THEY REPAIRED THE IGNITION SWITCH AND REPLACED THE KEY, BUT THE FAILURE RECURRED. THE VEHICLE WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
VAN STOPS ABRUPTLY. WILL DIE WHILE DRIVING, WHEEL WILL LOCK UP AND AND VAN POWERS DOWN. WILL START BACK UP AS SOON AS ITS STOPS.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND WAS TOWED TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SW 137TH AVE, MIAMI, FL 33186, (786) 231-2120). THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THEY REPAIRED THE IGNITION SWITCH AND REPLACED THE KEY, BUT THE FAILURE RECURRED. THE VEHICLE WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MY WIFE WHILE DRIVING SLAMMED ON THE BRAKES AND THE VAN SHUT OFF IT HOWEVER RESTART RIGHT AWAY.THIS WAS VERY SCARY AND COULD PUT HER LIFE IN DANGER IF SOMEONE HAD RUN INTO HER VAN BACK.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 5 MPH WITH THE BRAKE PEDAL DEPRESSED, AN ABNORMAL SQUEAKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR EACH TIME WHEN DEPRESSING THE BRAKE PEDAL. THE CONTACT CALLED THE DEALER CASSENS & SONS CHRYSLER DODGE JEEP AT (618) 656-6070 (3333 IL-159, GLEN CARBON, IL 62034) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,184. *TT
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
FUEL PUMP CONTINUES TO STAY ON WHEN VEHICLE IS OFF WITH NO KEY IN IGNITION. THIS IS CAUSING BATTERY DRAIN AND HARD STARTS AFTER JUMPING BATTERY. CAR ALSO IS STALLING AT TIMES WHILE IN MOTION. I HAVE SEEN A RECALL FOR OTHER MALES AND MODELS OF SAME YEAR FROM MOPAR VEHICLES, SUCH AS DURANGO. IT SEEMS TO BE FUEL PUMP RELAY IN TIPM.
VAN HAD ENGINE STALL WHILE GOING DOWN HIGHWAY. LOST ALL POWER DUE TO THIS..WAS ONLY GOING ABOUT 45 SO WAS ABLE TO MAINTAIN CONTROL AND GET TO SIDE OF THE ROAD. WAS IN THE RURAL AREA SO TRAFFIC WAS LIGHT...DAUGHTER AND GRANDDAUGHTER WAS IN VAN WITH ME ...THIS COULD HAVE BEEN TRAGIC IF I HAD BEEN ON INTERSTATE OR ON BUSY HIGHWAY...WAS TOLD BY MACHANIC THAT FUEL RELAY TIPM GONE OUT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY CARAVAN LOSES ALL POWER WHILE DRIVING IN LOW SPEEDS, HIGH SPEEDS, OVER RAILROAD TRACKS, ON THE INTERSTATE!! I HAVE TO STOP IMMEDIATELY AND RESTART. THIS IS A SAFETY ISSUE! IT HAPPENS RANDOMLY AT ANY TIME, I NEVER KNOW WHEN OR IF IT WILL DIE ON ME. I HAVE COMPLAINED TO MY DEALERSHIP AND 2 OTHERS. THEY SAY, NOTHING IS SHOWING ON THE COMPUTER, THERE'S NOTHING WE CAN DO.
ON INTERSTATE AT 65 & WHILE ACCELERATING TO PASS SLOWER CAR MY ACCELERATOR STUCK AT FULL THROTTLE. BRAKED TO CONTROL SPEED AND AFTER SHORT WHILE PEDAL UNSTUCK AND NORMAL OPERATION. THIS HAPPENED AGAIN THE NEXT DAY BUT, ALTHOUGH GAS PEDAL WAS STUCK TO FLOOR, THE VEHICLE SLOWED TO ABOUT 60. EXITED HIGHWAY TO SERVICE AREA WITH PEDAL STILL STUCK AT FT & SHUT DOWN. CAR WOULDN'T RESTART WITH PEDAL AT FT. AFTER SEVERAL MINUTES, THE PEDAL "POPPED" BACK AND RESTARTED WITH NORMAL OPERATION THEREAFTER. I EACH INSTANCE THE CRUISE CONTROL WAS PROBABLY ON AND A LARGE RED SYMBOL APPEARED ON THE ANNUNCIATOR PANEL WHICH EXTINGUISHED WHEN THE ACCELERATOR PEDAL " POPPED" BACK UP. NO MESSAGES APPEARED IN THE DRIVER INFORMATION CENTER. THIS IS A VERY DANGEROUS CONDITION WHICH INTERNET SEARCHES SHOW IS OCCURRING TO OTHER DODGE / CHRYSLER MINIVANS AND NEEDS TO BE ADDRESSED. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, A 2004 HONDA ACCORD CRASHED INTO THE PASSENGER SIDE AND SLIDING DOOR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE OVERHEAD AIR BAGS DEPLOYED, BUT WERE DEFLATED. IN ADDITION, THE OTHER AIR BAGS FAILED TO DEPLOY AT ALL. THE CONTACT WAS NOT INJURED. THE PASSENGER SUSTAINED BRUISES TO THE UPPER RIGHT TORSO AND HIP THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE DRIVER OF THE 2004 HONDA ACCORD SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSIS OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER CHIP WAS REPLACED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE, WHERE THE AIR BAG SENSOR AND THE AIR BAG HARNESS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE PROBLEM WITH MY 2012 DODGE CARAVAN IS DRIVING ALONG EASILY ON CITY STREETS BECAUSE WITH THIS PROBLEM IT CANT BE PUT ON THE INTERSTATE, WHEN GETTING READY TO GO UP A HILL AND IT GOES OUT OF GEAR, THE RPM HAND GOES AS FAR AS IT CAN GO, SOMETIMES EASING OF THE GAS THE RPM HAND WILL GO DOWN TO 1 AND THE TRANSMISSION WILL KNOCK, CHECK ENGINE LIKE WILL COME ON AND IT'LL GO BACK INTO GEAR, BUT SOMETIME YOU'LL HAVE TO PULL OVER AND PUT IT IN PARK AND TURN IT OFF AND START ALL OVER AGAIN, JUST FOR IT TO DO THE SAME EXACT THEN, AND REMIND YOU, YOU CAN'T GO OVER 50MPH IF 50. I'VE HAD THE TRANSMISSION SENSOR FLASHED AND THAT DIDN'T HELP, I HAD IT PUT ON A MACHINE AND IT READS 6TH GEAR OUT OF RATIO
THE PROBLEM IS AUTONOMOUS ACCELERATION. WHEN MY CAR IS MOVING SLOWLY AT IDLE SPEED WHILE I'M PULLING INTO OR OUT OF A PARKING SPACE OR MY HOME GARAGE AND I APPLY PRESSURE TO THE STEERING WHEEL TO GUIDE THE CAR, THE ENGINE RPM SPEED SURGES BY ABOUT 400 RPMS CAUSING THE CAR TO SUDDENLY ACCELERATE FORWARD OR BACKWARD, DEPENDING ON THE GEAR SELECTION. THIS HAS CAUSED A NUMBER OF NEAR ACCIDENTS, INCLUDING NEARLY STRIKING CHILDREN AT AN ELEMENTARY SCHOOL WHEN I WAS PICKING UP MY GRANDDAUGHTER. I REPORTED THE PROBLEM TO THE LOCAL DODGE DEALER, BUT THE DEALER FOUND NO PROBLEM AFTER CHECKING THE CAR. YET, THE PROBLEM PERSISTED INTERMITTENTLY, BUT I LEARNED TO "LIVE WITH IT." HOWEVER, THE AUTONOMOUS ACCELERATION IS NOW SUDDENLY GROWING MORE FREQUENT. MY FEAR IS THAT THIS AUTONOMOUS ACCELERATION PROBLEM IS A PRECURSOR TO SOMEDAY MY HAVING A RUNAWAY CAR THAT RESULTS IN SERIOUS INJURY OR DEATH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I HAVE A DODGE CARAVAN 2012 AND TAKING IT IN FOR SEVERAL ELECTRICAL ISSUES. WHEN IT WAS SENT TO THE DALLAS DODGE IN DALLAS, GA THERE WAS AN ISSUE WITH CAR KILLING TWO BRAND NEW BATTERIES. BROUGHT A THIRD ONE AND FINALLY CALL TO HAVE IT PICKED UP SO THEY COULD CHECK IT.HE THEN CALLED ME AND SAID IT WAS THE DRIVER SEAT WIRING SYSTEMS AND TO FIX IT WOULD BY $500.00. I ADVISED HIM IF THAT WAS THE ISSUE AND IT WOULD BE WORKING PROPERLY GO AHEAD.I PICKED UP MY CAR AND GOT IT HOME. THE NEXT MORNING THE BATTERY WAS DEAD. SO I HAD IT SENT BACK TO THEM AND THEY CHECK IT AGAIN AND DID NOT FIND ANYTHING. I GOT IT BACK THE NEXT DAY WHICH WAS A SATURDAY AFTER SITTING THERE MAKING SURE THEY CHECK EVERYTHING. BASICALLY THEY SAID THE BATTERY WAS DEAD AND NOTHING WAS WRONG. I TOLD THEM IF I HAD ANY ISSUES I WOULD BRING IT BACK ON MONDAY. I ADVISED I WILL REMOVE THE BATTERY CABLE TO AT LEAST GO TO CHURCH THE NEXT DAY. WHEN I GOT HOME FROM CHURCH I DID NOT TAKE CABLE OFF AND BATTERY DIED AGAIN. SO ON MONDAY 8/17, I WAS AT THE DEALERSHIP AGAIN. THEY SAID THE PUT IT ON A COMPUTER SYSTEM FOR SEVERAL HOURS AND ONLY NOTICE THAT MY BATTERY WAS HAVE WAY DRAINED. I STILL NO ANSWERS TO WHAT CAUSED IT TO DRAIN. I NOTICE THAT A MOTOR IN THE REAR AREA WOULD NOT STOP RUNNING. THE CAR WOULD COMPLETELY TURNED OFF. NO WE NOTICE THAT WE HAVING DELAYS IN STARTING THE CAR LIKE FUEL IS NOT GET THE ENGINE. AFTER A COUPLE OF MINUTES TRYING TO START, IT WOULD STALL OUT AND THEN FINALLY START. SO AGAIN I HAD TO TAKE BATTERY CABLE OFF UNTIL THE NEXT FOLLOWING MONDAY - 8/24, I THIS TIME THEY ADVISED ME IT WAS THE TIMP MODULE AND IT WILL COST ME $1000 TO FIX IT. ME AND FAMILY DON'T FEEL SAFE IN THE CAR, NOW WE ARE EXPERIENCING STALLING WHILE WE ARE DRIVING. THIS IS NOT GOOD SERVICE IF YOU KNOW THERE IS AN ISSUE AND THERE IS A RECALL FOR THIS PART.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE BEZEL CLIP THAT SUPPORTED THE DRIVER'S SEAT WAS BROKEN. THE CONTACT STATED THAT WHEN THE BEZEL CLIP WAS BROKEN, THE SEAT WOULD NOT PROVIDE SUPPORT TO THE CONTACT WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BEZEL CLIP REPLACED SIX TIMES. NONE OF THE REPAIRS REMEDIED THE FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER REFUSED TO REPLACE THE CLIP AGAIN. THE FAILURE MILEAGE WAS 21,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (REAR QUARTER VENT WINDOW SWITCH); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WIPERS COME ON AND STAYS ON WITHOUT BEING TURNED ON BRIGHT LIGHTS INOPERABLE, LOW BEAMS STAY ON DOOR LOCKS BY THEMSELVES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I PURCHASED A NEW VAN ON JULY 5, 2013. ON JULY 8, 2013, I DROVE 4 MILES, AND STOPPED AT A RED LIGHT. I ACCELERATED TO APPROX. 40 MPH, WHEN SUDDENLY THE VAN SHIFTED TO THE RIGHT MOMENTARILY, UPON WHICH I REGAINED CONTROL IMMEDIATELY. SUDDENLY, THE VAN JOLTED RIGHT AGAIN, JUMPED THE CURB, CLIMBED AN EMBANKMENT, AND WOULD NOT STOP ACCELERATING. I KEPT PUSHING THE EMC CONTROLS FORWARD....BUT IT WOULD NOT STOP THE VEHICLE. IT IS NOT THAT THE VEHICLE KEPT ACCELERATING, BUT RATHER, THE VEHICLE WOULD NOT STOP ACCELERATING. AS A RESULT, THE VEHICLE ONLY STOPPED WHEN I CRASHED THROUGH A LARGE EVERGREEN TREE (FRONT RIGHT PASSENGER AREA). THE VAN CONTINUED TO ACCELERATE UNTIL I RAN HEAD FIRST INTO A HARDWARE STORE, WHICH ULTIMATELY STOPPED THE VEHICLE. THERE WAS AN ANALYSIS PERFORMED, AND I EXPRESSED GREAT CONCERN OVER THE LACK OF INFORMATION DISCLOSED IN THE REPORT. THE ACCIDENT OCCURRED ON JULY 8, 2013. TODAY IS DECEMBER 31, 2013, AND I CANNOT BELIEVE THAT IT IS TAKING THIS LONG TO REPLACE A NEW VAN. THERE WAS INFORMATION DISCOVERED FROM THE INITIAL MECHANIC WHO RECEIVED THE VAN AFTER THE ACCIDENT, INCLUSIVE OF PHOTOGRAPHS, WHO WAS TOLD BY ADJUSTERS TO WITHHOLD AND NOT DISCLOSE THE NOTED INFORMATION. THIS CONCERNS ME GREATLY. I DO NOT WANT ANOTHER PERSON TO ENDURE WHAT I ENDURED, OR WORSE, AN INNOCENT PERSON HURT BY EQUIPMENT, OR INSTALLATION OF EQUIPMENT, THAT MAY CAUSE A DRIVER NOT TO HAVE CONTROL OVER HIS/HER VEHICLE. IN THE REPORT, THE SPECIALIST USED LANGUAGE INDICATING THAT THE DRIVER "LOST CONTROL OVER THE VEHICLE." THAT IS A COMPLETELY ERRONEOUS STATEMENT. A THOROUGH INVESTIGATION NEEDS TO BE ENGAGED TO DETERMINE WHY AN EXPERIENCED DRIVER, WHO HAS AN EXCESS OF 13 YEARS DRIVING EXPERIENCE WITH EMC/AEVIT CONTROLS WAS PLACED IN A PERILOUS SITUATION, WHERE THE BRAKING SYSTEM WOULD NOT STOP THE VEHICLE, AND THE VAN CONTINUED TO ACCELERATE, UNTIL IMPACT. *TR
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT WAS MANUALLY OPENING THE PASSENGER AND DRIVER'S SIDE SLIDING DOORS WHEN HE NOTICED THAT THE DOORS WERE ROCKING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED WITH NEEDING A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49434. UPDATED 9/17/13*CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR OF THE VEHICLE SEIZED AND A SOUND WAS HEARD NEAR THE WHEEL BEARING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 29,111. UPDATED 09/05/14*LJ UPDATED 09/15/2014 *JS
AFTER SMELLING BRAKES DURING A 10 MILE TRIP TO LOCAL STORE I LOOKED AT REAR DRIVERS SIDE ROTOR TO SEE IT GLOWING CHERRY RED IN THE NIGHT. EXTREME HEAT WAS COMING FROM THE WHEEL WELL AND WHEEL CAMBER APPEARED TO BE AFFECTED FROM EXCESSIVE HEAT. WORKING ON TRYING TO GET IT IN FOR A WARRANTY CHECK, BUT TO ME THIS IS RIDICULOUS FOR A VEHICLE 2 YEARS OLD WITH 25K MILES. SOUNDS LIKE MECHANICAL FAILURE OF THE CALIBER WHICH I COULD REPLACE MYSELF, BUT FROM WHAT I'VE READ ONLINE THIS IS A REPETITIVE ISSUE AND A HUGE MONEY PIT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
OK. I'VE ONLY HAD THIS VEHICLE FOR 2 1/2 YEAR AND I'VE FOUND AFTER A YEAR, IT WAS HARD TO KEEP GAS IN THE VEHICLE EVEN THOUGH I FILLED IT UP AT TIMES, IT WOULD STILL GO OUT , THE DOORS HAVE GOTTEN JAMMED, THE WINDOWS STUCK BECAUSE OF HEAT, LAST YEAR THE SEAT BELTS IN THE BACK STOPPED WORKING AND NOW I HAVE A TRANSMISSION PROBLEM AND THE VEHICLE WILL ONLY GO BACKWARDS. I NEVER KNEW THOSE THINGS COULD HAPPEN TO THIS VEHICLE. ALSO THE ALARM NO LONGER WORKS AFTER 2 YEARS. I HAVE TO TAKE THE KEY OUT JUST TO OPEN THE VEHICLE. WHEN I GOT THE VEHICLE , THERE WAS A CD STUCK IN IT AND RADIO DIDN'T WORK AND COULDN'T BE FIXED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE PROBLEM IS AUTONOMOUS ACCELERATION. WHEN MY CAR IS MOVING SLOWLY AT IDLE SPEED WHILE I'M PULLING INTO OR OUT OF A PARKING SPACE OR MY HOME GARAGE AND I APPLY PRESSURE TO THE STEERING WHEEL TO GUIDE THE CAR, THE ENGINE RPM SPEED SURGES BY ABOUT 400 RPMS CAUSING THE CAR TO SUDDENLY ACCELERATE FORWARD OR BACKWARD, DEPENDING ON THE GEAR SELECTION. THIS HAS CAUSED A NUMBER OF NEAR ACCIDENTS, INCLUDING NEARLY STRIKING CHILDREN AT AN ELEMENTARY SCHOOL WHEN I WAS PICKING UP MY GRANDDAUGHTER. I REPORTED THE PROBLEM TO THE LOCAL DODGE DEALER, BUT THE DEALER FOUND NO PROBLEM AFTER CHECKING THE CAR. YET, THE PROBLEM PERSISTED INTERMITTENTLY, BUT I LEARNED TO "LIVE WITH IT." HOWEVER, THE AUTONOMOUS ACCELERATION IS NOW SUDDENLY GROWING MORE FREQUENT. MY FEAR IS THAT THIS AUTONOMOUS ACCELERATION PROBLEM IS A PRECURSOR TO SOMEDAY MY HAVING A RUNAWAY CAR THAT RESULTS IN SERIOUS INJURY OR DEATH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
MY VAN WHEN RIDING OVER BUMPS MAKE A LOOSE FRAME OF AXEL RATTLING NOISE AND SPITZER HAVE HAD MY VAN BACK TO BACK TWO VISITS 04-07-2018 TO 04-20-2018 AND 04-20-2018 TO 04-28-2018 AND THE PROBLEM IS STILL THEIR. SPITZER REFUSE TO PAY ANOTHER DEALER I USED AFTER SPITZERS THREE NEGLIGENCE JOBS ON MY VAN FIRST THE FIVE MONTHS IT TOOK TO DISCOVER AFTER MY FIRST OIL CHANGE THE AIR FILTER COVER HAD NOT BEEN LOOK BACK, SECOND, VAN HAD TO BE TOWED IN AFTER I GOT HOME AND WAS TOLD BRAKE DUST WAS CAUSING NOISE. NEXT BAD WHEEL BEARING. THE EXTENDE WARRANTY IS STILL VALID. I NOW PAY FOR ALL NON WARRANTY SERVICE OUTSIDE OF SPITZER BECAUSE I FEAR FOR MY SAFTY WHEN SPITZER PERFORM WORK ON MY VAN. THE VAN WAS BRAND NEW 68 MILES, BUT ITS AS IF I HAD PURCHASED A USE VAN. I HAVE ALL INVOICE OF WORK WHICH EXCEED 5. AFTER TO TWO VISITS SPITZER STILL HAVE NOT/CAN"T SEEM TO REPAIR MY VAN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN EQUIPPED WITH KUMHO TIRES, SIZE: 235/60R16. THE CONTACT STATED THAT THE LOW AIR INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL, INFORMING HER THAT ONE OF THE TIRES WAS LOW ON AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER TIRE WAS LOW ON AIR. THE CONTACT WAS INFORMED THAT THERE WERE NUMEROUS BUBBLES ALONG THE SIDEWALL OF THE TIRE. A SPARE TIRE WAS INSTALLED AS A REPLACEMENT. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. UPDATED 09/10/2012 *JS UPDATED 9/25/12 *CN UPDATED 10/03/2012 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WIPERS COME ON AND STAYS ON WITHOUT BEING TURNED ON BRIGHT LIGHTS INOPERABLE, LOW BEAMS STAY ON DOOR LOCKS BY THEMSELVES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .