RoadVitals

2003 Dodge Caravan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
195
Latest Mar 24, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Aug 10, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18
23 injuries, 1 deaths reported

Overview

Our database contains 195 NHTSA owner-reported complaints for the 2003 Dodge Caravan, most frequently naming the steering, brakes and electrical categories. 9 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 70 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Aug 10, 2010
6,686 units potentially affected
The defect: CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
The risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
The remedy: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
CURT MFG. INC.View on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Aug 8, 2008
11,534 units potentially affected
The defect: EAGLE EYES IS RECALLING 11,534 HEADLAMP ASSEMBLIES, P/NOS. CS090-B001L AND CS090-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE LOWER BEAM PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: EAGLE EYES WILL NOTIFY OWNERS AND OFFER REPLACEMENT HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2008. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
EAGLE EYES TRAFFIC INDUSTRIAL CO. LTDView on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Jun 10, 2008
2,520 units potentially affected
The defect: MAXZONE IS RECALLING 2,520 HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 3341103L-AS AND 334-1103R-AS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR 2001-2007 DODGE CARAVAN PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JUNE 16, 2008. OWNERS MAY CONTACT MAXZONE AT THE FOLLOWING LOCATIONS: 1-888-286-1188 (WA, OR, CA, ID, NV, AZ, MT, WY, UT, CO, KS, NM, OK, TX, AR, LA, AK, HI) 1-877-253-8930 (ME, NH, VT, MA, CT, RI, NY, NJ, PA, MD, DE, WV, VA) 1-800-859-4755 (NC, SC, GA, FL, TN, AL, MS) 1-866-783-6858 (ND, SD, NE, MN, IA, MO, WI, IL, MI, IN, OH, KY).
MAXZONE AUTO PARTS CORPORATIONView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP14002ClosedDefect Petition

Engine Stall After Refueling

Opened Sep 5, 2014
Closed Apr 6, 2015

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Mar 24, 2021

DRIVING DOWN THE HIGHWAY AT REGULAR SPEED AND ENGINE COMPRESSION SHUT DOWN AND VEHICLE STALLED, AS I BARELY COASTED OFF TO THE SIDE OF THE HIGHWAY, AS THIS SITUATION WAS VERY DANGEROUS..

NHTSA ID
11404631
Incident
Mar 23, 2021
Mileage
154,000 mi
Steering
Filed Mar 15, 2021

TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE POWER STEERING STARTED TO FAIL WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE UPPER POWER STEERING COOLER HOSE NEEDING TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V386000 (STEERING) WHICH WAS PREVIOUSLY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

NHTSA ID
11403052
Incident
Jun 11, 2018
Mileage
108,000 mi
Suspension
Filed Feb 12, 2020

I WAS DRIVING AND HIT A POT HOLE AND THE REAR AXLE BROKE CAUSE BY CHEAP DESIGN REAR AXLE SUPPORT. AFTER CHECKING OUT YOU TUBE IT IS E COMMON PROBLEM WITH DODGE AND CHRYSLER VANS. IF THIS HAPPENED ON THE HIGHWAY ONE CAN END UP UNDER A 18 WHEELER.

NHTSA ID
11308740
Incident
Jan 21, 2020
Mileage
137,000 mi
Steering
Filed May 31, 2018

TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT OR LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11099032
Incident
May 31, 2018
Mileage
100,000 mi
EngineFuel system
Filed Jan 28, 2018

AFTER REFUELING ENGINE DIES WHEN PULLING OUT IN TRAFFIC. HAPPENED LAST THREE TIMES AFTER REFUELING.

NHTSA ID
11065549
Incident
Jan 15, 2018
Mileage
92,052 mi
Powertrain (other)Steering
Filed Jan 19, 2018

I HAD ALREADY SENT INFO TO DOL (BELOW) ON 03 CARAVAN I FROM UNLICENSED DEALER MICHAEL RANKIN. PLEASE SEE COMPLAINT FORM INATTACHMENT -IT'S TOO LONG TO ADD. THEY'RE IN PROCESS OF CHARGING MICHAEL RANKIN ON 12 COUNTS FOR DIFFERENT VEHICLES SOLD,AND ASESSING MONETARY FINES. I HAVE DONE TRANSMISSION REPAIRS TO THIS POSTAL FLEET VEHICLE.ACCORDING TO EXPERIENCED MECHANISS AT 32,300 MILES THE TRANSMISSION HAD ALREADY BEEN REBUILT -IMPROPERLY. I'M COMPLAINING BECAUSE I WAS STUCK ON FAST MOVING ARTERIAL WITH LEAKING TRANSMISSION (UNSAFE CONDITION) BECAUSE OF IMPROPER REPAIRS ,AND COULD NOT MOVE THE VEHICLE IN CONJESTED TRAFFIC 1621-72ND ST EAST,TACOMA,WA 98404. VEHICLE WAS STATIONARY AT THAT MOMENT AND AT ANOTHER DIFFERENT TIME WHEN DRIVING.THIS IS THE UNSAFE PART. THE MECHANIC CHARGED ME APPROXIMATELY $1500 AND ALSO TOLD ME IT HAD TRANSMISSION ALREADY REBUILT AND (4) LOOSE BOLTS ON PUMP SEAL, ALSO HAD A "PRE OWNED" USED? WRECKING YARD TORQUE CONVERTER WHICH WAS PAINTED BLACK INDICATING THE REBUILD OCURRED. HE ALSO STATED HOW THE 2 FRONT HALF SHAFTS (AXELS) WERE WORN OUT AND I HAD TO REPLACE THOSE, ABOUT $250. IT HAS BAD POWER STEERING PUMP-AND GROANING NOISES CURRENTLY (UNSAFE CONDITION) JUST LIKE WHEN I GOT IT (32.3K MILES) VEHICLE HAS A BAD AIR CONDITIONER NOT UNSAFE. *I HAVE JPEG PHOTOS AND RECEIPS FOR PARTS,AXELS, TRANSMISSION REPAIR AND FLUID I HAD TO BUY TO KEEP FLUID IN TRANSMISSION. PLEASE SEE ATTACHMENT FOR COMPLAINT SENT TO WASHINGTON DOL , JOSH IS THE CONTACT.

NHTSA ID
11063819
Incident
Jun 10, 2017
Mileage
36,000 mi
ElectricalFuel system
Filed Apr 17, 2017
Fire reported

FUEL WIRING HARNESS IS TO CLOSE TO EXHAUST CAUSED MELTING OF WIRES WHILE GOING DOWN THE ROAD. I NOTICED A BURNING SMELL IN THE CABIN OF CARAVAN. IT HAPPENED APPROX. A MILE FROM MY HOUSE AT APPROX 45MPH AND A STRONG ODOR OF GAS WAS NOTICEABLE. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE CORRECTED. VEHICLE BEGAN TO STALL COMING UP DRIVE WAY. WE STILL HAVE THE CARAVAN BUT HAVE PARKED IT. WE BELIEVE WHEN THE MELTING OCCURRED IT CAUSED OTHER POSSIBLE ISSUES AND ARE SCARED TO HAVE IT FIXED, NOT KNOWING WHAT OTHER ISSUES THIS MAY HAVE CAUSED THAT WE WILL NOT KNOW UNTIL WE ARE GOING DOWN THE ROAD, IT'S NOT A RISK I'M WILLING TO TAKE...ESPECIALLY WITH GAS BEING FLAMMABLE AND SHORTENING OF FUEL ELECTRICAL WIRES. THAT'S A FIRE IN THE MAKING, IT'S NOT WORTH RISKING OUR LIVES OR ANYONE ELSE'S ON ROAD. I HAVE SEEN SEVERAL OTHER COMPLAINTS ON REVIEW PAGES AND MECHANICS BLOGS/POSTS. THIS SEEMS TO BE A CONTINUING ISSUE THAT HAS NOT BEEN ADDRESSED. I HAVE SEEN THAT OTHER YEAR MODELS WERE RECALLED DUE TO THE SAME ISSUE BUT NOT THE 2003 DODGE CARAVAN SPORT. CAN YOU PLEASE INVESTIGATE THIS MATTER? IT COULD BE A SIMPLE FIX BY MOVING WIRES AWAY FROM EXHAUST BUT YOU ARE UNAWARE THAT, IT'S A ISSUE, UNTIL IT HAPPENS. BECAUSE IT NOT A VISIBLE HARNESS THAT YOU CAN SEE JUST BY RAISING HOOD.IT'S ONLY WHEN YOU HAVE PROBLEMS THAT YOU REALLY GET TO LOOKING AND THAT'S WHEN YOU SEE IT MELTED AND BURNED WITH STRONG ODOR COMING OUT FROM UNDER HOOD WHEN WE CHECKED IT. ALSO CATALYTIC CONVERTER WAS HOT THIS SHOULD NOT BE A CONSUMER EXPENSE WHEN IT HAPPENS. DUE TO WIRES TO CLOSE TO EXHAUST IT SEEMS TO BE A ISSUE FOR DODGE, SINCE THIS IS DUE TO THEIR FAULT AND NOT THE CONSUMER, DODGE SHOULD BE HELD ACCOUNTABLE FOR COST WHEN FUEL HARNESS WIRES MELTS AND ANY FURTHER DAMAGE CAUSED BY THE WIRES SHORTENING OUT . THIS IS A DANGEROUS/SERIOUS ISSUE THAT I HOPE CAN BE ADDRESSED SOON...BEFORE A LIFE IS LOST.

NHTSA ID
10978732
Incident
Jan 23, 2017
Mileage
242,000 mi
Airbags
Filed Mar 31, 2017

WAS DRIVING DOWN THE ROAD AIR BAG LIGHT CAME ON TOOK TO MIDDAS HAD INSPECTION $200 LATER LIGHT STILL ON NO ONE KNOWS WHY SCARED IT'S GOING TO BUST WAS ON A STRAIGHT ROAD NO BUMPS

NHTSA ID
10969672
Incident
Mar 1, 2017
Mileage
200,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Caravan by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000
2019000
2018000
2017110
2016200
2015230038.0
2014200032.2
2013300035.3
2012870141.6
2011780137.1
20101722153.1
20091182150.0
20083022150.4
2007814152.9
20061736561.1
20055379758.7
2004648154.9
2003Viewing1959158.6
200224510562.0
200125710256.8
200047013364.5
199955514664.6
199862914764.3
199771415765.6
19961,403181461.9
19954894663.7
19946445866.2
1993949101363.6
1992913111462.0
1991617111663.6
19902786660.9
198919151066.2
19881035864.4
1987693867.6
1986494869.0
1985496768.0
1984186768.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.