EQUIPMENT
1997 Dodge Caravan
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 714 NHTSA owner-reported complaints for the 1997 Dodge Caravan, most frequently naming the airbags, engine and transmission categories. 15 safety recalls have been issued covering this model year; 7 NHTSA investigations name it; and 136 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2004 | 1 | 626 |
| Sep 2004 | 2 | 628 |
| Oct 2004 | 3 | 631 |
| Nov 2004 | 6 | 637 |
| Dec 2004 | 2 | 639 |
| Jan 2005 | 2 | 641 |
| Mar 2005 | 3 | 644 |
| Apr 2005 | 1 | 645 |
| Jun 2005 | 4 | 649 |
| Jul 2005 | 1 | 650 |
| Aug 2005 | 4 | 654 |
| Sep 2005 | 2 | 656 |
| Oct 2005 | 1 | 657 |
| Nov 2005 | 1 | 658 |
| Dec 2005 | 1 | 659 |
| Feb 2006 | 1 | 660 |
| Mar 2006 | 2 | 662 |
| Apr 2006 | 3 | 665 |
| May 2006 | 1 | 666 |
| Jul 2006 | 1 | 667 |
| Aug 2006 | 2 | 669 |
| Sep 2006 | 1 | 670 |
| Nov 2006 | 1 | 671 |
| Jan 2007 | 1 | 672 |
| Feb 2007 | 1 | 673 |
| Mar 2007 | 2 | 675 |
| Apr 2007 | 1 | 676 |
| Jul 2007 | 2 | 678 |
| Nov 2007 | 1 | 679 |
| Feb 2008 | 1 | 680 |
| Mar 2008 | 2 | 682 |
| Apr 2008 | 1 | 683 |
| Jun 2008 | 1 | 684 |
| Jul 2008 | 1 | 685 |
| Oct 2008 | 1 | 686 |
| Nov 2008 | 1 | 687 |
| Feb 2009 | 1 | 688 |
| May 2009 | 1 | 689 |
| Oct 2009 | 1 | 690 |
| Dec 2009 | 2 | 692 |
| Mar 2010 | 1 | 693 |
| Jun 2010 | 1 | 694 |
| Jul 2010 | 1 | 695 |
| Aug 2010 | 1 | 696 |
| Sep 2010 | 1 | 697 |
| Oct 2010 | 1 | 698 |
| Apr 2011 | 1 | 699 |
| Jun 2011 | 1 | 700 |
| Aug 2011 | 1 | 701 |
| Oct 2011 | 1 | 702 |
| Nov 2011 | 1 | 703 |
| Feb 2012 | 1 | 704 |
| Apr 2012 | 1 | 705 |
| Jul 2012 | 1 | 706 |
| Aug 2012 | 1 | 707 |
| Aug 2013 | 2 | 709 |
| Mar 2014 | 2 | 711 |
| Sep 2014 | 1 | 712 |
| Mar 2016 | 1 | 713 |
| Jul 2022 | 1 | 714 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags15316.1%
- Engine12613.2%
- Transmission12413.0%
- Electrical909.5%
- Brakes747.8%
- Fuel system606.3%
- Visibility565.9%
- Driver assistance454.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
15 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:HEADLIGHTS
EXTERIOR LIGHTING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
REAR SEAT BELT MALFUNCTION
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
AIR BAG CLOCKSPRING
There is no summary currently available
DC MINIVAN FUEL INJECTOR RAIL LEAK
There is no summary currently available
POST COLLISION FUEL SYSTEM
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I know it's my solenoid my vehicle won't go out of 2 gear. My name is [XXX].[XXX] my number is [XXX]. I'm not sure if anything can be done being the vehicle is so old but I thought I'd give it a try. Email is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- NHTSA ID
- 11476683
- Incident
- Jul 27, 2022
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO ELECTRICAL FAILURES WITHIN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250,000.
- NHTSA ID
- 10846117
- Incident
- Jan 15, 2016
- Mileage
- 250,000 mi
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO STOP WORKING AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, THE CHECK ENGINE, AIR BAG AND BATTERY WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 10638100
- Incident
- Sep 1, 2008
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH OVER A PUDDLE OF WATER, THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST. THE FAILURE ONLY OCCURRED WHENEVER THE CONTACT WAS DRIVING OVER A PUDDLE OF WATER, CAUSING THE SERPENTINE BELT TO BECOME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE DIFFERENT TIMES WHERE THE SERPENTINE BELT WAS RECONNECTED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
- NHTSA ID
- 10574469
- Incident
- Jan 13, 2014
- Mileage
- 2,000 mi
WHEN THE VEHICLE IS ON, THE KEY CAN BE REMOVED AND THE ENGINE REMAINS ON. *TR
- NHTSA ID
- 10574237
- Incident
- Mar 23, 2014
MY WIFE PARK THE VAN INSIDE THE GARAGE, TURN OFF THE RADIO, ENGINE AND LIGHTS. SHE OPEN THE DRIVERS DOOR AND SEE FLAMES AND SMOKE COMING BY THE PARKING BRAKE HANDLER. AND ALL THE LIGHTS ON THE VAN WERE ON. SHE REMOVE THE KIDS FROM THE VAN AND MY SON CALL 911.POLICE AND FIRE DEPARTMENT CAME AND EXTINGUISH THE FIRE, REMOVE THE VAN FROM THE GARAGE AND CHECK IT AND FOUND POSSIBLE ELECTRICAL MALFUNCTION .CHECK THE VAN TODAY 8-24 2013 AND FOUND THAT THE FIRE START AT THE HEAD LIGHT SWITCH. DIM SWITCH OK AND MIRROR SWITCH OK. THE FIRE DAMAGE THE LEFT SIDE OF THE DASHBOARD, WINDSHIELD, SUN VISOR AND CELLING. I HAVE THIS VAN SINCE NEW, NEVER HAVE A PROBLEM BEFORE. AND NEVER SEE A PROBLEM LIKE THIS. *TR
- NHTSA ID
- 10537090
- Incident
- Aug 23, 2013
- Mileage
- 209,000 mi
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT SUSTAINED BRUISES AND SCRATCHES TO THE RIGHT ARM WHEN THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
- NHTSA ID
- 10533105
- Incident
- Jul 23, 2013
- Mileage
- 39,000 mi
WHILE PARKED AT A STOP SIGN THE VEHICLE STARTED TO SMOKE. A FIRE THEN APPEARED COMING OUT OF THE HOOD. 911 WAS CALLED AND FIRE SQUAD CAME. WITHIN 5 MINUTES THE ENTIRE FRONT OF THE CAR WAS ENGULFED IN FLAMES. FIRE EXTINGUISHERS WERE USED BUT IT COULD NOT PUT OUT THE FIRE. FIRE TRUCK CAME AND BY THIS TIME THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. FIREMEN USED WATER TO FINALLY CONTROL THE FIRE. FIRE RESTARTED AND HAD TO BE PUT OUT AGAIN AND EVENTUALLY THE FIRE WAS COMPLETELY EXTINGUISHED. IT WAS PERHAPS ONLY 10 MINUTES FOR THE FIRE TO START, SPREAD, AND COMPLETELY AND UTTERLY DESTROY THE VAN. BECAUSE OF THE INTENSITY, QUICKNESS OF THE FIRE, AND THE DIFFICULTY IN PUTTING IT OUT, IT APPEARS TO BE A FUEL RELATED FIRE. I READ THAT DODGE HAD FUEL LINE "O" RINGS THAT COULD BE DEFECTIVE AND THAT COULD HAVE BEEN THE CAUSE. I CALLED DODGE HEADQUARTERS AND EXPLAINED THE EVENT. I AM STILL WAITING FOR A CALL BACK. *TR
- NHTSA ID
- 10469169
- Incident
- Jul 30, 2012
- Mileage
- 120,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
EQUIPMENT; STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2020 | 0 | 0 | 0 | — |
| 2019 | 0 | 0 | 0 | — |
| 2018 | 0 | 0 | 0 | — |
| 2017 | 1 | 1 | 0 | — |
| 2016 | 2 | 0 | 0 | — |
| 2015 | 23 | 0 | 0 | 38.0 |
| 2014 | 20 | 0 | 0 | 32.2 |
| 2013 | 30 | 0 | 0 | 35.3 |
| 2012 | 87 | 0 | 1 | 41.6 |
| 2011 | 78 | 0 | 1 | 37.1 |
| 2010 | 172 | 2 | 1 | 53.1 |
| 2009 | 118 | 2 | 1 | 50.0 |
| 2008 | 302 | 2 | 1 | 50.4 |
| 2007 | 81 | 4 | 1 | 52.9 |
| 2006 | 173 | 6 | 5 | 61.1 |
| 2005 | 537 | 9 | 7 | 58.7 |
| 2004 | 64 | 8 | 1 | 54.9 |
| 2003 | 195 | 9 | 1 | 58.6 |
| 2002 | 245 | 10 | 5 | 62.0 |
| 2001 | 257 | 10 | 2 | 56.8 |
| 2000 | 470 | 13 | 3 | 64.5 |
| 1999 | 555 | 14 | 6 | 64.6 |
| 1998 | 629 | 14 | 7 | 64.3 |
| 1997Viewing | 714 | 15 | 7 | 65.6 |
| 1996 | 1,403 | 18 | 14 | 61.9 |
| 1995 | 489 | 4 | 6 | 63.7 |
| 1994 | 644 | 5 | 8 | 66.2 |
| 1993 | 949 | 10 | 13 | 63.6 |
| 1992 | 913 | 11 | 14 | 62.0 |
| 1991 | 617 | 11 | 16 | 63.6 |
| 1990 | 278 | 6 | 6 | 60.9 |
| 1989 | 191 | 5 | 10 | 66.2 |
| 1988 | 103 | 5 | 8 | 64.4 |
| 1987 | 69 | 3 | 8 | 67.6 |
| 1986 | 49 | 4 | 8 | 69.0 |
| 1985 | 49 | 6 | 7 | 68.0 |
| 1984 | 18 | 6 | 7 | 68.8 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.