RoadVitals

2017 Dodge Caravan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 27, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 8, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Dodge Caravan, most frequently naming the brakes, engine and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 110 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Engine133.3%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Feb 8, 2018
39,456 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
The risk: Having the brake lamps continuously illuminated or being able to shift the vehicle out of PARK when the brake pedal is not pressed (and the ignition is in the RUN mode) can increase the risk of a crash.
The remedy: Chrysler will notify owners, and dealers will replace the brake switches, free of charge. The recall began March 22, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U09.
Chrysler (FCA US LLC)Manufacturer number U09View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEnginePowertrain (other)
Filed Nov 27, 2017
Crash reported

2017 DODGE GRAND CARAVAN WAS STOPPED IN TRAFFIC AT A LIGHT. MY FOOT SLIPPED OFF THE BRAKE FOR A SECOND AND THE VEHICLE JUMPED FORWARD QUICKLY, WHICH CAUSED DAMAGE TO THE REAR END OF AN ACURA SITTING ABOUT 10 FEET IN FRONT OF ME.

NHTSA ID
11048555
Incident
Oct 28, 2017
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

108463

SERVICE BRAKES

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

108464

SERVICE BRAKES

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

103617

ENGINE

STARTER - ENGINE

103119

STRUCTURE:BODY

FCA CARIBBEANWARRANTY BULLETIN ID-25-01 (XV1) Driver and Passenger Sliding Door Power Lock Actuators - 2017 - 2019 Dodge Caravan/ 2017 - 2019 Chrysler Town & Country (RT)

103113

STRUCTURE:BODY

WARRANTY BULLETIN D-25-03 (XV1) Driver and Passenger Sliding Door Power Lock Actuators - 2017 - 2019 Dodge Caravan/ 2017 - 2019 Chrysler Town & Country (RT)

9100456

SEATS

Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Caravan by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000
2019000
2018000
2017Viewing110
2016200
2015230038.0
2014200032.2
2013300035.3
2012870141.6
2011780137.1
20101722153.1
20091182150.0
20083022150.4
2007814152.9
20061736561.1
20055379758.7
2004648154.9
20031959158.6
200224510562.0
200125710256.8
200047013364.5
199955514664.6
199862914764.3
199771415765.6
19961,403181461.9
19954894663.7
19946445866.2
1993949101363.6
1992913111462.0
1991617111663.6
19902786660.9
198919151066.2
19881035864.4
1987693867.6
1986494869.0
1985496768.0
1984186768.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.