RoadVitals

2017 Audi A7

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 10, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 16, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Audi A7, most frequently naming the brakes, engine and fuel system categories. 4 safety recalls have been issued covering this model year; and 701 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Engine133.3%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Jan 16, 2019
74,881 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
The risk: A fuel leak in the presence of an ignition source can increase risk of a fire.
The remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Volkswagen Group of America, Inc.Manufacturer number 24DPView on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Jun 4, 2018
139,249 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
The risk: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
The remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
Volkswagen Group of America, Inc.Manufacturer number 74D5View on NHTSA.gov

AIR BAGS:SIDE/WINDOW

May 1, 2017
17,694 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2017 Audi A7 vehicles. The affected vehicles have head curtain air bags that may not deploy properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk: If the head curtain airbag does not deploy properly in the event of a crash, an unbelted passenger has an increased risk of injury.
The remedy: Audi will notify owners, and dealers will replace the affected head curtain air bags, free of charge. The recall is expected to begin June 29, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69R2.
Volkswagen Group of America, Inc.Manufacturer number 69R2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEngineFuel system
Filed Aug 10, 2017

THE AUTOMATIC START/STOP FUEL-SAVING ENGINE FEATURE ENGAGES PREMATURELY, BEFORE THE VEHICLE HAS COME TO A COMPLETE STOP. AS A RESULT, THE VEHICLE FEELS LIKE THE BRAKES HAVE BEEN ARTIFICIALLY AND AGGRESSIVELY APPLIED TO BRING THE CAR TO A COMPLETE STOP BEFORE THE START/STOP ENGINE FEATURE OTHERWISE SHOULD HAVE ENGAGED. AS A RESULT, FOR VEHICLES FOLLOWING CLOSE BEHIND, THE EFFECT WILL BE THAT THE AUDI VEHICLE IN FRONT OF THEM WILL APPEAR TO LURCH TO A STOP, THUS CREATING A RISK OF A REAR-END COLLISION. THIS ISSUE HAPPENS EACH AND EVERY TIME THE START/STOP FEATURE IS ACTIVE, AND TYPICALLY INVOLVES ARTIFICIAL AND PREMATURE BRAKING/STOPPING AT LOW SPEEDS AS THE VEHICLE IS APPROACHING WHAT WOULD OTHERWISE BE ITS NATURAL STOPPING POINT BASED ON THE DRIVER-APPLIED PRESSURE TO THE BRAKE PEDAL.

NHTSA ID
11014169
Incident
Aug 8, 2017
Mileage
2,300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2074640_3

ENGINE

This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.

TSB_2074729_3

ELECTRICAL SYSTEM

This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A7 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025010
2024010
2023010
2022060
20216110
2020280
2019436054.0
2018320
2017Viewing140
2016153045.7
2015530
2014112049.6
2013195052.7
2012305052.0
2011000
2010000
2009100
2008000
2007200

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.