RoadVitals

2014 Audi A7

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jun 1, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 4, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
2 injuries, 0 deaths reported

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2014 Audi A7, most frequently naming the fuel system, driver assistance and steering categories. 2 safety recalls have been issued covering this model year; and 1,292 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system531.3%
  • Driver assistance318.8%
  • Steering212.5%
  • Engine212.5%
  • Visibility16.3%
  • Electrical16.3%
  • Suspension16.3%
  • Body & structure16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V370000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Jun 4, 2018
139,249 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
The risk: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
The remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
Volkswagen Group of America, Inc.Manufacturer number 74D5View on NHTSA.gov
17V781000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Dec 6, 2017
48,693 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
The risk: A fuel leak in the presence of an ignition source, increases the risk of a fire.
The remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
Volkswagen Group of America, Inc.Manufacturer number 20ARView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 11
Driver assistanceEngine
Filed Jun 1, 2025

Below is the system failed/malfunction. Speedometer reads inaccurate reading while driving. Steering column is off alignment, potentially at risk of accidental collision. Control Units: 29 Fault count: 33 Control Units: 09 Central Electrics System description: BCM1 2.0 Software number: 4H0907063CG Software version: 0130 Hardware number: 4H0907063 Hardware version: H12 Faults: U011500 - Lost Communication With ECM/PCM "B" static Priority - 2 Malfunction frequency counter - 1 Unlearning counter - 208 km-Mileage - 216932 km Voltage terminal 30 - 14.1 V Voltage terminal 15 - 14.1 V Control module temperature - 36 °C System status - Terminal 15 on Terminal 15 status - On Terminal 15 status via CAN - On IN ZAS Kl X - On Engine running - On IN ESP Stillstandsflag - standstill detected Datenfeld - 0 date - 2025-04-10 21:36:10

NHTSA ID
11664174
Incident
May 31, 2025
Fuel system
Filed Apr 1, 2025

Recently just purchased car at 64000 miles. 10 days after purchase, while driving on residential streets, noticed fuel odor, then vehicle shutting down. Unable to start, would crank but not start. Had to get towed. Next day added a gallon of gas, was able to start car, but immediately seen fuel spraying and leaking in engine, possibly from injectors, vacuum. Haven’t gotten repaired yet as I am trying to either have dealership fix issues or Audi due to known issues/recall. Hoping to receive some resolution to start repairs

NHTSA ID
11652015
Incident
Mar 28, 2025
Driver assistanceElectricalSteering
Filed Feb 28, 2024
1 injury reported

DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.

NHTSA ID
11574557
Incident
Jan 8, 2024
Engine
Filed Jun 1, 2023

The contact owns a 2014 Audi A7. The contact took the vehicle to the local dealer for routine maintenance and was informed that the motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.

NHTSA ID
11524888
Incident
Jun 1, 2022
Mileage
63,000 mi
Visibility
Filed Feb 21, 2023

The contact owns a 2014 Audi A7. The contact stated while driving 71-72 MPH, he heard a gunshot like sound and noticed that the sunroof had exploded. The contact stated that shattered pieces of the sunroof glass panel fell onto his lap as the shade guard was partially open. The contact did not sustain any injuries. The dealer was notified of the failure and informed the contact that he would be charged a repair fee. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,235.

NHTSA ID
11508360
Incident
Feb 5, 2023
Mileage
117,235 mi
Fuel system
Filed Aug 25, 2022
1 injury reported

The cars fuel sender has an issue. The gas gauge shows that the tank is half full and it doesn’t move. The car thinks it’s out of gas and just stops. It’s happened three times in the last month.

NHTSA ID
11481226
Incident
Aug 9, 2022
Fuel system
Filed Feb 9, 2021

TL* THE CONTACT'S HUSBAND OWNS A 2014 AUDI A7. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE SMELLED A GAS ODOR COMING FROM THE VEHICLE. THE CONTACT THEN STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AS SHE NOTICED THAT THERE WAS NO GASOLINE IN THE VEHICLE, DESPITE HAVING A FULL TANK OF GAS PRIOR TO THE STALL. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY WARNING LIGHTS ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE GAS LINE FRACTURED AND SPRAYED FUEL ONTO THE EXHAUST MANIFOLD. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE) HOWEVER, AUDI MUSKEGON (1860 E STERNBERG RD #7, MUSKEGON, MI 49444) AND AUDI PENSACOLA (6303 PENSACOLA BLVD, PENSACOLA, FL 32505) CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11395395
Incident
Feb 3, 2021
Body & structureSteeringSuspension
Filed Dec 10, 2019

THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. THE DRIVER'S SIDE ROCKER PANEL, FRONT FENDER, DOOR, AND FRONT STABILIZERS WERE DAMAGED. ADDITIONALLY, I COULD HAVE BEEN CRUSHED HAD I BEEN UNDER THE VEHICLE AT THE TIME. THE VEHICLE WAS STATIONARY IN A CONTROLLED ENVIRONMENT INSIDE A FINISHED RESIDENTIAL GARAGE WITH A FLAT CONCRETE FLOOR. THE INCIDENT WAS REPORTED TO AUDI OF PENSACOLA AND AUDI OF AMERICA FOR REVIEW. NEITHER ACCEPTED ANY RESPONSIBILITY FOR THE MALFUNCTION OR DEFECTIVE PRODUCT AND ADVISED ME TO SIMPLY REPORT IT TO MY INSURANCE COMPANY FOR REPAIR REIMBURSEMENT.

NHTSA ID
11288090
Incident
Jul 12, 2019
Mileage
40,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2082617_1

POWER TRAIN

This bulletin provides information when there are noises in the overrun ( e.g. whirring, howling) - vehicles with 0BC.

TSB_2074729_3

ELECTRICAL SYSTEM

This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.

TSB_2028985_13

POWER TRAIN

This bulleitn procides informaiton when tehre is a transmission warning mssage in the instrument cluster; P074100 is stored in the TCM.

TSB_2028902_5

POWER TRAIN

This bulletin provides informaiton when the transmission warning message appears in the cluster; P074100 stored in the TCM.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A7 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025010—
2024010—
2023010—
2022060—
20216110—
2020280—
2019436054.0
2018320—
2017140—
2016153045.7
2015530—
2014Viewing112049.6
2013195052.7
2012305052.0
2011000—
2010000—
2009100—
2008000—
2007200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.