2019 Audi A7

The contact owns a 2019 Audi A7. The contact stated the engine had been overheating, and the contact had to pull over to add coolant to the coolant reservoir before continuing to drive. The failure became more persistent within the last 2 months. The vehicle was taken to the dealer, and it was determined that there was coolant leaking into the engine from the water pump, vacuum lines, and the cooling system was inoperable. The part was ordered to repair the vehicle. The contact researched online and discovered that there was a Class Action Lawsuit associated with the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

NHTSA ID

11751748

Incident

May 21, 2026

Mileage

50,000 mi

The contact owns a 2019 Audi A7. The contact stated that while driving approximately 25-27 MPH, the vehicle stalled in the middle of the road. Several unknown warning lights were illuminated, and the message "Engine Malfunction" was displayed. The vehicle then restarted independently, but the message remained displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

NHTSA ID

11750102

Incident

Jul 2, 2026

The car shut-off on three separate occasions while driving on [XXX] in Wesley Chapel, FL (twice) and once while traveling south on [XXX] in Orlando. There were multiple warning lamps and messages and I am requesting the BSG be replaced on this vehicle and the dealership refuses to replace it, although there is a manufacturer recall on this part that is a ticking time-bomb that may cause the car to shut off again while driving. When this occurs, you cannot put the car in gear and it presented a clear and present danger to the driver and their passengers. The dealership continues to try and fix other things and not the immediate and present issue of the BSG replacement. Someone please assist with getting this issue resolved and corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11747681

Incident

May 8, 2026

The following issues started in September 2024, however, they continue to be a problem and safety concerns. 1. The all doors of this vehicle has complications with opening as the lock and latch assembly fails. This causes issues with the doors locking or opening appropriately. It also causes central locking error code to be alerted. REPLACEMENT OF DRIVER FRONT DOOR LOCK/LATCH ASSEMBLY DUE TO MECHANICAL FAILURE INTERNAL OF LATCH MECHANISM NOT ALLOWING INTERIOR HANDLE/CABLE TO REACH CLOSED POSITION 2. The truck of the car does not open with the use of the door latch or key fob. You have to manually open the trunk. BOTH REAR HATCH MOTORS DUE TO MECHANICAL FAILURE 3. The Apple car play does not always connect successfully which causes a safety concern for not being able to use hand free and reduce distractions while driving.

NHTSA ID

11733115

Incident

Sep 4, 2024

Component: Backup camera Issue: Recall cannot be completed Status: Manufacturer requires customer-paid repair before completing safety recall (90TV), leaving safety defect unresolved.

NHTSA ID

11729766

Incident

Apr 7, 2026

In January 2026 I received a recall notice (NHSTA # 25V900) from Audi USA regarding a potential malfunction in the rear-view camera system of my 2019 Audi A7. The notice stated this would be corrected by a dealer of my choice making a software update, and that the work would take a maximum of one-half day. On February 25, 2026, I delivered my vehicle to Audi Richmond, Richmond, VA, where I had purchased the vehicle new. On that date, it had approximately 34,000 miles on it. The service adviser stated the corrective work would take about 4 hours, but later I received a call from him saying there was a problem downloading the software update and they would need to keep my vehicle overnight. Thereafter, the dealer made repeated attempts to download the update with no success. I was informed they had contacted the Audi technical group, but their response was slow and their recommended fixes had not worked. The dealer says they then contacted more senior members of the Audi technical group, but that has not resulted in resolution of the problem. I have communicated with the southern regional manager of Audi's customer care division to no avail. He only sends polite emails basically just saying "we're working on it." I have now been without my vehicle for over a month with no end in sight. I understand this upgrade download problem has occurred with other Audis subject to the recall, but the fix has never taken this unreasonable amount of time I have experienced. In my opinion Audi USA has totally failed to provide the necessary technical support to the local dealer or provided the necessary resources, e.g., sending qualified technicians to the dealership or taking my vehicle where it can be fixed. This is the fifth new vehicle I have purchased from Audi Richmond, and up to now the quality of the vehicles and servicing by the dealer has been first rate. Audi needs to learn that actions like my case are both illegal and bad business.

NHTSA ID

11727321

Incident

Feb 25, 2026

My 2019 Audi A7 was brought to Audi Dallas on January 20, 2026, for a manufacturer safety recall involving a software update (Recall 90TV / NHTSA 25V900). During or immediately following the recall repair, the vehicle developed persistent safety system failures, including rear backup camera malfunction and repeated safety warning alerts. As a result of these recall-related failures, the vehicle has been out of service for a cumulative total of approximately twenty-four (24) days. Audi and the authorized dealer have been unable to diagnose or permanently correct the issue despite extended possession of the vehicle and multiple repair attempts. The failure of the rear camera and related safety systems creates a clear safety risk, particularly during reversing and low-speed maneuvers, and defeats the purpose of the safety recall. Communication from the dealer has been delayed and ineffective, and Audi of America has not provided a timely resolution. I am reporting this issue because the recall repair appears to have introduced or failed to correct a safety defect, leaving the vehicle unreliable and unsafe to operate. I am requesting NHTSA review this matter for potential investigation, recall remedy inadequacy, or expanded corrective action.

NHTSA ID

11717914

Incident

Jan 20, 2026

The tailgate lifting mechanism consistently creaks and groans and rubs against the body panel due to insufficient lift balance from both mechanisms. as a result, Ive already had to replace the lift rods once. I used OEM parts and the exact same thing is happening again.

NHTSA ID

11713041

Incident

Jan 16, 2025

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.