Electrical
Filed Mar 11, 2016
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO ELECTRICAL FAILURES WITHIN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250,000.
- NHTSA ID
- 10846117
- Incident
- Jan 15, 2016
- Mileage
- 250,000 mi
Electrical
Filed Sep 22, 2014
TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO STOP WORKING AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, THE CHECK ENGINE, AIR BAG AND BATTERY WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 10638100
- Incident
- Sep 1, 2008
ElectricalExterior lighting
Filed Aug 24, 2013
MY WIFE PARK THE VAN INSIDE THE GARAGE, TURN OFF THE RADIO, ENGINE AND LIGHTS. SHE OPEN THE DRIVERS DOOR AND SEE FLAMES AND SMOKE COMING BY THE PARKING BRAKE HANDLER. AND ALL THE LIGHTS ON THE VAN WERE ON. SHE REMOVE THE KIDS FROM THE VAN AND MY SON CALL 911.POLICE AND FIRE DEPARTMENT CAME AND EXTINGUISH THE FIRE, REMOVE THE VAN FROM THE GARAGE AND CHECK IT AND FOUND POSSIBLE ELECTRICAL MALFUNCTION .CHECK THE VAN TODAY 8-24 2013 AND FOUND THAT THE FIRE START AT THE HEAD LIGHT SWITCH. DIM SWITCH OK AND MIRROR SWITCH OK. THE FIRE DAMAGE THE LEFT SIDE OF THE DASHBOARD, WINDSHIELD, SUN VISOR AND CELLING. I HAVE THIS VAN SINCE NEW, NEVER HAVE A PROBLEM BEFORE. AND NEVER SEE A PROBLEM LIKE THIS. *TR
- NHTSA ID
- 10537090
- Incident
- Aug 23, 2013
- Mileage
- 209,000 mi
ElectricalVisibility
Filed Aug 16, 2010
1997 DODGE CARAVAN. STARTING AT ABOUT 30,000 MILES, THE WINDSHIELD WIPERS WOULD MYSTERIOUSLY COME ON, MAKE 4 TO 5 WIPES AND TURN OFF. WE MADE JOKES ABOUT THE GHOST RIDING WITH US. IT WAS AN INTERMITTENT PROBLEM, HAPPENING ABOUT EVERY MONTH OR SIX WEEKS. IT COULD NOT BE REPRODUCED ON DEMAND. FINALLY, AT 72,000, THE WINDSHIELD WIPERS REFUSED TO TURN ON FROM THE STALK--EXCEPT WHEN THE WINDSHIELD WAS GIVEN A "SQUIRT" OF FLUID BY LIFTING UP ON THE TURN SIGNAL/WIPER CONTROL STALK, THEN THEY GAVE THE REGULAR THREE WIPES AND TURNED OFF. THE DEALER REPLACED THE ENTIRE SWITCH UNIT. IT DID NOT HELP. THEN THEY CALLED CHRYSLER'S "SUPER TECH 800 NUMBER" AND NO HELP WAS PROVIDED. SINCE THE CAR COULD NOT BE INSPECTED WITH NO WIPER FUNCTION, THE ENTIRE BODY CONTROL MODULE WAS REPLACED (COMPUTER) WHICH FIXED THE PROBLEM. COST: $741.00. SINCE ALL OF THE MECHANICAL PARTS OF THE WIPER SYSTEM WORKED, IF THIS HAPPENED AGAIN, I DETERMINED I WOULD SIMPLY PULL A HOT WIRE THROUGH THE DASH TO AN "ON-OFF" SWITCH AND CONNECT THAT UP TO THE WIPER FEED--ESTIMATED COST OF LESS THAN $10.00. *TR
- NHTSA ID
- 10349598
- Incident
- Apr 15, 2003
- Mileage
- 72,000 mi
Electrical
Filed Nov 18, 2008
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT SHIFTED FROM DRIVE INTO PARK AND THE VEHICLE WAS ABLE TO BE RESTARTED. TWO DAYS LATER, WHILE MAKING A TURN AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND NEARLY CRASHED INTO A BUILDING. THE VEHICLE PERSISTENTLY STALLED AFTER THESE INCIDENTS AND WAS DRIVEN TO A LOCAL REPAIR SHOP. THE MECHANIC STATED THAT THE COMPUTER AND CONTROL BODY MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. HE CALLED THE DEALER AND THEY STATED THAT A DIAGNOSTIC WAS NEEDED IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATED TO THE VEHICLE; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 135,000.
- NHTSA ID
- 10249173
- Incident
- Oct 18, 2008
- Mileage
- 135,000 mi
Electrical
Filed Oct 13, 2008
NO POWER TO INSTRUMENT PANEL 1997 DODGE GRAND CARAVAN. BAD SOLDERING JOINTS IN INSTRUMENT CLUSTER CIRCUIT BOARD. *TR
- NHTSA ID
- 10245228
- Incident
- Oct 11, 2008
- Mileage
- 11,000 mi
ElectricalVisibility
Filed Apr 30, 2008
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE REAR DRIVER SIDE VENT WINDOW IS STUCK IN AN INWARD POSITION AND CANNOT BE OPENED. WHILE DRIVING AT ANY SPEED, THE INSTRUMENTAL PANEL LIGHTS BEGIN TO FLASH AND THE VEHICLE SHUTS OFF. THE VEHICLE CAN ONLY BE RESTARTED AFTER WAITING 15 MINUTES. THE DEALER HAS NOT DIAGNOSED THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.
- NHTSA ID
- 10226315
- Incident
- Apr 25, 2008
- Mileage
- 150,000 mi
Electrical
Filed Mar 27, 2008
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD START, SHUT OFF, AND THE ELECTRICAL SYSTEM WOULD MALFUNCTION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE WOULD TURN OFF AND THE SPEEDOMETER WOULD MALFUNCTION. THE CONTACT HAS TAKEN THE VEHICLE TO BE SERVICED MULTIPLE TIMES. THE CURRENT MILEAGE WAS 142,000 AND FAILURE MILEAGE WAS 32,000.
- NHTSA ID
- 10222489
- Incident
- Aug 18, 1998
- Mileage
- 32,000 mi
Electrical
Filed Mar 4, 2008
INSTRUMENT PANEL STOPS WORKING. *TR
- NHTSA ID
- 10220034
- Incident
- May 15, 1998
- Mileage
- 40,000 mi
ElectricalTransmission
Filed Mar 12, 2007
THE VAN HAS A HARD TIME GOING IN REVERSE WHEN IT IS COOL OUTSIDE. AND WHEN GOING IN DRIVE THE VAN HAS A HARD TIME SHIFTING INTO ANY GEAR. SOMETIMES THE WHILE DRIVING DOWN THE ROAD THE SPEEDOMETER FLIPS OUT AND SHOOTS TO 0 TO 80 3 TIMES BEFORE IT STOPS AND GOES BACK TO THE RIGHT SPEED THAT I AM GOING. *JB
- NHTSA ID
- 10184909
- Incident
- Jan 6, 2006
Electrical
Filed Jan 12, 2007
ALTERNATOR BELT CAME OFF, ALL POWER TO VEHICLE WAS LOST. *JB
- NHTSA ID
- 10178561
- Incident
- Jan 2, 2007
Electrical
Filed Apr 24, 2006
1997 DODGE CARAVAN 3.3 LITER V6 WITH 93000 MILES. STARTED VEHICLE AND THE STARTER MECHANISM LOCKED ONTO THE FLYWHEEL OR FAILED TO DISENGAGE, MAKING A SCREECHING NOISE. TURNED IGNITION OFF AND ENGINE SHUT DOWN BUT STARTER KEPT CYCLING ENGINE. REMOVED KEYS FROM IGNITION AND VAN WAS STILL ATTEMPTING START BY TURNING THE ENGINE OVER AND OVER. STRONG SMELL OF BURNING ELECTRICAL COMPONENTS AS THE STARTER CONTINUED TO CYCLE ENGINE, UNABATED, WITH KEYS OUT OF IGNITION. HOOD WAS POPPED AND BATTERY CABLES WERE DISCONNECTED SHUTTING THE STARTER OFF. THE STARTER CRANKED THE ENGINE, NONSTOP, WITHOUT KEYS IN IGNITION, FOR APPROXIMATELY 10 MINUTES. THE ONLY WAY TO STOP THIS WAS TO DISCONNECT THE BATTERY. UPON IMMEDIATE INSPECTION OF THE STARTER IT WAS FOUND TO BE RED HOT. THE CABLES/WIRES COMING OUT OF THE STARTER WERE RED HOT AND SMELL OF BURNING PLASTIC FILLED THE AIR. THE STARTER WAS REMOVED AND FOUND TO BE ORIGINAL EQUIPMENT ( WITH CHRYSLER CORPORATION LOGO INTACT). THE STARTER WAS FOUND TO BE LOCKED IN THE EXTENDED POSITION AND WOULD NOT RETRACT. A NEW STARTER WAS PURCHASED AND INSTALLED DUE TO THE ORIGINAL BEING INOPERABLE. OLD STARTER WAS TURNED IN TO PEP BOYS IN RAYNHAM, MA FOR CORE REFUND. THERE IS NO DOUBT THAT IF THE BATTERY WAS NOT DISCONNECTED, THE STARTER WOULD HAVE CONTINUED TO START THE ENGINE UNTIL IT EVENTUALLY(STARTER)OVERHEATED ENOUGH TO IGNITE THE WIRES AND START AN ENGINE FIRE. *JB
- NHTSA ID
- 10155930
- Incident
- Apr 22, 2006
- Mileage
- 93,000 mi
AirbagsDriver assistanceElectrical
Filed Aug 5, 2005
DT: AIR BAG LIGHT STAYED ON/THE CRUISE CONTROL SWITCH DIDN'T WORK, AND THE HORN MALFUNCTIONED. NOTICED THESE FAILURES ON JUNE 1, 2005. HAVE NOT CONTACTED THE DEALER. HAD CHECKED THE FUSES, THEY WERE STILL GOOD. *AK
- NHTSA ID
- 10131718
- Incident
- Jun 1, 2005
AirbagsHeating & air conditioningElectrical
Filed Oct 15, 2004
THE CONSUMER REQUESTED REIMBURSEMENT FOR RECALL REPAIRS. THE CONSUMER WAS DENIED BECAUSE THE REPAIRS WERE NOT DONE THE DEALER. *NM THE A/C WAS INOPERATIVE, THE CRUISE CONTROL WAS INOPERATIVE AND THE SES LIGHT. RECALL# 04V480000. *SC *JB
- NHTSA ID
- 10095138
- Incident
- Jul 7, 2004
AirbagsDriver assistanceElectrical
Filed Jul 29, 2004
THE CRUISE CONTROL STOPPED WORKING. THEN THE AIR BAG LIGHT CAME ON. I LATER REALIZED THAT THE HORN DOESN'T WORK. I REPORTED THIS TO THE DEALER SERVICE DEPT. AT A NYS INSPECTION VISIT. THE VEHICLE PASSED INSPECTION.*AK I HAVE HAD SEVERAL INCIDENTS WHERE I NEEDED TO USE THE HORN, AND WAS UNABLE TO. THIS IS A SERIOUS SAFETY DEFECT.
- NHTSA ID
- 10082916
- Incident
- Jul 10, 2003
- Mileage
- 92,000 mi
ElectricalEngineOther / unspecified+1 more
Filed May 14, 2004
I BOUGHT THIS VAN NEW IN 1997 JUST AFTER BUYING THE VAN THERE WAS TICKING NOISE COMING FROM THE ENGINE I FEEL IT IS THE LIFTERS BUT DEALERSHIP SAYS NO IT WAS THE FUEL PURGE VALVE. THE NOISE COUNTINUES TO GET WORSE AND I AM SURE THE NOISE IS THE LIFTERS WHEN I CHANGE THE OIL TO 10W-30 THE NOISE GOES AWAY. THE OXYGEN SENSOR WAS REPLACED AT APPROX 50K MILES. THE VAN HAS RECENTLY BEEN IN THE SHOP FOR THE TRANSMISSION TWO OR THREE TIME SINCE NOVEMBER 2003 APROX. 90,000 MILES ON IT. THE TRANSMISSION WAS HANGING UP IN SECOND GEAR WHEN DODGE RETUNED TO ME THE TRANSMISSION SHUTTERED WHILE DRIVING. VEHICLE IS NOW IN THE SHOP FOR THE TRANSMISSION AGAIN IT IS LEAKING FROM THE OUTPUT SHAFT SEALS AND WHILE IN PARK WHEN STARTING THE VEHICLE THE VAN JERKS FOWARD LIKE THE TRASMISSION IS STILL ENGAGED. THIS ALL HAPPENS WHILE IN PARK. SOMETIMES WHEN THE VEHICLE IS SHIFTED FROM DRIVE TO PARK IF THE ACCELORATOR IS PRESSED THE VEHICLE JUMPS / JERKS FOWARD THIS SEEMS TO BE A SAFETY ISSUE AS MY WIFE AND I HAVE THREE CHILDREN THAT SOMETIMES WALK IN FRONT OF THE VAN TO GET IN WHEN WE GO OFF AS A FAMILY. MY CHECK ENGINE LIGHT CAME ON JUST HOURS BEFORE I RETURNED TO THE DEALER FOR TRANSMISSION SERVICE AND IT IS THE EGR VALVE FAILURE THAT CAUSED THE CKECK ENGINE LIGHT TO COME ON. THE DEALERSHIP TRIED TO PUT THE TRANSMISSION OFF AS THAT BUT I AM ALSO A MECHANIC THE EGR VALVE HAS NOTHING TO DO WITH THE TRANSMISSIONACTING AS IF IT IS ENGAGE ALTHOUGH IT IS ACUALLY IN PARK.THIS IS NOT GOOD PRACTICE TO LIE ABOUT A SERIOUS PROBLEM WITH THE VEHICLE. ALSO THE TRANSMISSION LEAK WAS CAUSED FROM THE FIRST REMOVAL OF THE TRANSMISSION AND CHRYSLER WARRANTY DEPARTMENT SAID THE LEAK WOULD NOT BE COVERED THIS IS ALSO VERY DIGUSTING WHEN YOU REMOVE AN AXLE THE SEAL SHOULD BE REPLACED BEFORE YOU REINSTALL THE TRANSMISSION. THE DEALER IS STILL TRYING TO FIND OUT WHAT IS WRONG WITH MY TRANSMISSION. THE WATER PUMP HAS FAILED AND ALSO THE COOLING FAN RELAY FAILED FOR THE ENGINE COOLING SYSTEM.*AK
- NHTSA ID
- 10072595
- Incident
- May 10, 2004
- Mileage
- 90,000 mi
AirbagsElectrical
Filed Apr 28, 2004
HI MY NAME IS [XXX] AND I PURCHASED A 1997 DODGE CARAVAN FOR $3,600 AND TRADED IN MY CAR WHICH WAS WORTH $400 AT LEAST THAT'S WHAT THE DEALER MAN SAID. I BROUGHT BACK THE CARAVAN THE NEXT DAY TO THE DEALERSHIP BECAUSE I WAS TOLD THEY WERE GOING TO FIX SOME MINOR PROBLEMS, INCLUDING THE HORN THAT WAS NOT FUNCTIONING AT ALL . THEY SPENT THE WHOLE DAY WITH THE VAN AND DIDN'T DO ANYTHING TO IT, THEN THEY SAID TO BRING IT BACK THE NEXT DAY AND TOLD ME THAT THE HORN WAS GOING TO GET ORDERED AND THAT IT WAS GOING TO TAKE A WHILE BECAUSE THE PART THAT THEY NEEDED COULDN'T BE SENT VIA MAIL BECAUSE IT WAS CONSIDERED TO BE EXPLOSIVE SO WHEN I DECIDED TO ASK FOR MY MONEY BACK SINCE IT HAD A 30 DAY WARRANTY THEY TOLD ME THAT THEY WERE GOING TO FIX IT AS SOON AS POSSIBLE. I WENT TO PICK UP MY VAN AND WHEN I SAW IT THEY PUT IT A DIFFERENT HORN AND TOLD ME THAT IT WOULD PASS INSPECTION AND THAT THEY WOULD REPLACE THE PART THAT THE VAN NEEDED IF I WAS WILLING TO PAY HALF ON IT. IN CONCLUSION TO THIS THE PIECE THAT THEY NEED IS THE CLOCK SPRING WHICH COST ABOUT $ 400 TO $ 900 AND THEY SAID THAT IT WAS SAFE TO DRIVE THE VAN WITH THE HORN THAT THEY PUT IN INSTEAD OF PUTTING A NEW CLOCK SPRING. THEY DIDN'T TELL ME THAT ONCE THE CLOCK SPRINGS BREAKS DOWN THE AIRBAG , CRUISE CONTROL. AND THE RADIO WOULDN'T FUNCTION PROPERLY. I DON'T THINK THAT I SHOULD PAY FOR SOMETHING THAT I THINK THAT THEY SHOULD'VE TAKEN CARE OF BEFORE SELLING THAT VEHICLE. PLEASE HELP ME WITH THIS MATTER I WILL APPRECIATE IF YOU CAN HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10067975
- Incident
- Apr 26, 2004
Driver assistanceElectricalEngine+4 more
Filed Feb 4, 2004
WE BOUGHT THIS VAN ONE YEAR AGO AND SO FAR WE HAD TO REPLACE BOTH OXYGEN SENSOR, SPEED SENSOR, HEAD GASKET, WATER PUMP, THE TRANSMISSION IS SLIPPING, DOORS LOCK AND UNLOCK WHENEVER THEY WANT NOT JUST THE 16 MPH THING, BALL JOINTS ARE CLUNKING, THE CD PLAYER QUIT AND THEN SOON AFTER FM RADIO ONLY AM WORKS. *AK
- NHTSA ID
- 10056554
- Incident
- Feb 4, 2004
BrakesElectricalEngine+1 more
Filed Nov 5, 2003
PROBLEMS WITH TRANSMISSION ON 1997 DODGE CARAVAN.*MR IGNITION TUMBLE WAS REPLACED, FAN ASSEMBLY.*TS
- NHTSA ID
- 10044854
Electrical
Filed Aug 29, 2003
WE HAVE HAD TO REPLACE 4 BATTERIES IN 6 YEARS. THESE INCLUDE BATTERIES BY THREE DIFFERENT MANUFACTURERS. INITIALLY, THE BATTERIES WERE COVERED BY THE 3YR/36K MILE WARRANTY, AND WE WERE TOLD THE BATTERIES WERE DEFECTIVE. OBVIOUSLY, THERE IS AN ELECTRICAL PROBLEM WITH THE VAN. IN EACH CASE, THE BATTERIES WENT SUDDENLY DEAD (WOULD NOT HOLD ANY CHARGE AT ALL) LONG BEFORE THEY SHOULD HAVE.*AK
- NHTSA ID
- 10036837
- Incident
- Aug 28, 2003
Electrical
Filed Aug 15, 2003
VEHICLE CAUGHT ON FIRE INSIDE OF THE ENGINE COMPARTMENT WITHOUT PRIOR WARNING WHILE SITTING AT AN INTERSECTION.*AK
- NHTSA ID
- 10034061
- Incident
- Aug 15, 2003
Electrical
Filed Jul 10, 2003
CONSUMER STATES THAT THE HORN SOMETIMES SOUNDS UNEXPECTEDLY FOR LONG PERIODS OF TIME. CAUSE UNKNOWN. *AK
- NHTSA ID
- 10026966
- Mileage
- 36,000 mi
Electrical
Filed Jul 10, 2003
CONSUMER STATES THAT HORN COMES ON BY ITSELF FOR LONG PERIODS OF TIME. CAUSE UNKNOWN. *AK
- NHTSA ID
- 10026954
AirbagsElectricalPowertrain (other)
Filed Jun 10, 2003
CLOCK SPRING REPLACEMENT / CONSUMER REQUESTED REIMBURSEMENT FOR REPAIRS. *MR THE VEHICLE WAS TRADED TO CONSUMER WITH THE AIRBAG LIGHT ON. UPON DIAGNOSING THE PROBLEM, THE AIR BAG CLOCK SPRING WAS BROKEN. *TS. ALSO THE RIGHT AXLE OUTPUT SHAFT LEAKED OIL, AND THE ENGINE LIGHT ILLUMINATED ON THE DASH BOARD, THE DEALER REPLACED THE SPARK PLUGS. *JB
- NHTSA ID
- 10022020
- Incident
- Jan 17, 2003
AirbagsDriver assistanceElectrical
Filed Mar 19, 2003
CLOCKSPRING FAILED, CAUSING HORN/AIR BAG AND CRUISE CONTROL TO MALFUNCTION. *AK
- NHTSA ID
- 10011360
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.