Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Aug 19, 2005
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 714 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1997 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
The 25 most recent of 30, in the owner's own words
Heating & air conditioningInterior & seatsVisibility
Filed Aug 19, 2005
DT: CONSUMER COMPLAINED ABOUT ELECTRICAL PROBLEMS. INSTRUMENT PANEL DID NOT WORK. THE INSTRUMENT CLUSTER WAS DIGITAL. BUTTONS FOR AIR CONDITIONER AND REAR DEFROSTER FLASHED CONSTANTLY. CONSUMER TOOK VEHICLE TO GARAGE, AND THEY RECOMMENDED DODGE DEALER. ALSO, WINDSHIELD WIPERS CAME ON THEIR OWN. VEHICLE DID NOT HAVE TO BE ON RUNNING FOR WINDSHIELD WIPERS TO COME ON. THEY CAME ON ABOUT EVERY TWO WEEKS. ALSO, TRAVELING INTERIOR LIGHTS CAME ON. CONSUMER STOPPED LIGHTS FROM COMING ON BY PUTTING TAPE ON DOOR. CONSUMER BELIEVED THESE WERE DIFFERENT ISSUES. HE REPLACED FAN CONTROL MODULE LAST YEAR, AND THAT DID NOT HELP.*AK CONSUMER ADDED THAT POUNDING ON THE DASHBOARD MADE THE DASH LIGHT ILLUMINATE. *TT
NHTSA ID
10125113
Incident
Jan 15, 2004
Mileage
70,000 mi
AirbagsInterior & seats
Filed Nov 22, 2004
Crash reported2 injuries reported
COMPLAINT RECEIVED VIA E-MAIL. MY VEHICLE WAS MET WITH AN ACCIDENT ON ROUTE 516, OLD BRIDGE, NJ. MY VEHICLE WAS HIT FROM BEHIND BY A SCHOOL BUS AND PUSHED INTO A LAMP POLE. MY VEHICLE IS TOTALED AS PER STATE FARM INSURANCE. BOTH AIR BAG FAILED TO WORK. THE DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD INSTEAD OF PROTECTING OUR NECK AND BODY. THE VEHICLE IS WITH STATE FARM INSURANCE. *JB. ALSO, DRIVER AND PASSENGER SEATS COLLAPSED BACKWARDS, RESULTING IN TWO INJURIES. *AK
NHTSA ID
10101469
Incident
Nov 16, 2004
Mileage
120,000 mi
Interior & seats
Filed Jun 7, 2004
WHILE DRIVING AT ANY SPEED AND WHEN TURNING CORNERS CENTER SEAT LIFTED UP ON THE RIGHT SIDE. CONSUMER REMOVED THE SEATS, AND REPLACED THEM ACCORDING TO HER IN THE PROPER WAY.*AK
NHTSA ID
10075801
Incident
May 25, 2004
Mileage
130,000 mi
Driver assistanceElectricalEngine+4 more
Filed Feb 4, 2004
WE BOUGHT THIS VAN ONE YEAR AGO AND SO FAR WE HAD TO REPLACE BOTH OXYGEN SENSOR, SPEED SENSOR, HEAD GASKET, WATER PUMP, THE TRANSMISSION IS SLIPPING, DOORS LOCK AND UNLOCK WHENEVER THEY WANT NOT JUST THE 16 MPH THING, BALL JOINTS ARE CLUNKING, THE CD PLAYER QUIT AND THEN SOON AFTER FM RADIO ONLY AM WORKS. *AK
NHTSA ID
10056554
Incident
Feb 4, 2004
AirbagsInterior & seats
Filed Oct 1, 2003
Crash reported
WHILE DRIVING 35 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT THE AIR BAGS DIDN'T DEPLOY AND THE THIRD ROW SEAT SEPARATED FROM THE TRACK AN SLID FORWARD. NO INJURIES WERE REPORTED. *AK *NLM
NHTSA ID
10039798
Mileage
30,000 mi
Fuel systemInterior & seats
Filed Sep 8, 2003
Fire reported
CONSUMER RECEIVED A RECALL NOTICE REGARDING THE AIR BAG WARNING LIGHT. AIR BAG LIGHT HAD BEEN ON SINCE SHE OWNED THE VEHICLE. THE CONSUMER RECEIVED A LETTER FROM THE DEALER WHICH ASKED HER TO BRING THE VEHICLE IN FOR SERVICE. WHEN THE CONSUMER ARRIVED AT THE DEALER IT WAS TOO LATE. ON THE WAY BACK HOME SHE SMELLED SMOKE BUT KEPT DRIVING UNTIL SHE REACHED HOME. THE VEHICLE WAS TURNED OFF AND THE CONSUMER LOOKED UNDER THE VEHICLE AND SAW FLAMES COMING FROM UNDER THE VEHICLE. SHE GOT THE HOSE AND PUT THE FIRE OUT. THEN, CALLED THE MECHANIC/DEALER. THERE WERE ALSO PROBLEMS WITH THE AUTOMATIC DOOR LOCKS. *AK
NHTSA ID
10038453
Incident
Sep 8, 2003
AirbagsInterior & seatsVisibility
Filed Jun 24, 2003
WINDSHIELD WIPERS COME ON BY THEMSELVES ALL THE TIME, SOMETIMES THEY STOP AFTER A FEW SWIPES AND SOMETIMES I NEED TO TURN THE SWITCH ON AND THEN OFF AGAIN TO MAKE THEM STOP. SO FAR THEY HAVE WORKED WHEN I NEEDED THEM BUT IT MAY ONLY BE A MATTER OF TIME BEFORE COMPLETE FAILURE. THIS SHOULD BE A RECALL ITEM, IT IS VERY UNSAFE! (1999) AIRBAG LIGHT COMES ON AND STAYS ON NEARLY ALL THE TIME NOW. (JUN 2003) SLIDING DOOR LOCK DOESN'T ALWAYS ENGAGE OR DISENGAGE WHEN USING THE POWER LOCKS. *JB
NHTSA ID
10023634
Incident
Jun 1, 2003
Interior & seats
Filed Jan 6, 2003
CONSUMER STATES THE MIDDLE VEHICLE SEAT MOVES LEFT TO RIGHT AND BACKWARDS DUE TO THE TRACKS UNDER THE SEAT. PH
NHTSA ID
10002153
Incident
Apr 15, 2002
Interior & seats
Filed Jan 2, 2003
WHILE DRIVING THE RECLINE LATCH BROKE. THE DRIVER SEAT FULLY RECLINED BACK CAUSING A DISTRACTION TO THE CONSUMER. DEALER WAS NOTIFIED. TS
NHTSA ID
10001808
Incident
Dec 25, 2002
Interior & seats
Filed Nov 7, 2002
NO SUMMARY. DT
NHTSA ID
769421
Incident
Oct 1, 1996
Interior & seats
Filed Jul 9, 2002
INSTRUMENT PANEL IS ELECTRICAL AND LIGHT APPEARED ON AND OFF ON DASHBOARD INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM.*AK
NHTSA ID
8013575
Incident
Nov 1, 2001
Driver assistanceInterior & seats
Filed Jul 4, 2002
FIRST TIME CLOCKSPRING FAILURE RENDERED DRIVER AIRBAG INOPERATIVE. SECOND FAILURE RENDERED CRUISE CONTROL INOPERATIVE. A NON-WORKING AIRBAG IS A SAFETY ISSUE.*AK
NHTSA ID
763822
Incident
Mar 13, 2002
AirbagsDriver assistanceInterior & seats
Filed Jun 19, 2002
WHILE DRIVING, THE AIR BAG LIGHT ILLUMINATED. THE DEALER HAS BEEN NOTIFIED, AND THE MECHANIC STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK THE CONSUMER ALSO STATED THAT THE CRUISE CONTROL WORKS PART TIME, AND THE CHECK ENGINE LIGHT STAYS ON. *SCC
NHTSA ID
8012108
Incident
Jun 1, 2002
Mileage
67,000 mi
Interior & seats
Filed May 15, 2002
2 injuries reported
AT 15-20 MPH VEHICLE WAS HIT IN REAR. SEATBACK BROKE AND RECLINED BACKWARDS. DEALER WILL BE NOTIFIED. *AK THERE WERE 2 INJURIES*YH
NHTSA ID
8009946
Incident
Apr 12, 2002
Interior & seats
Filed Apr 19, 2002
THE MANUAL DRIVER SEAT WILL JUMP BACK INTERMITTANTLY WHILE DRIVING VEHICLE. NLM
NHTSA ID
8008122
Incident
Sep 1, 2001
Interior & seats
Filed Mar 5, 2002
WHILE DRIVING HORN STOPPED WORKING, AND ALL DASH WARNING LIGHTS CAME ON DUE TO AN ELECTRICAL SHORT UNDER THE DASH THAT CAUSED WIRING TO MELT. DEALER SAID WIRING AND COMPUTER HAD TO BE REPLACED. *AK
NHTSA ID
8004975
AirbagsBrakesElectrical+3 more
Filed Jun 4, 2001
VEHICLE EXPERIENCED SEVERAL ELECTRICAL PROBLEMS: WINDSHIELD WIPERS INOPERABLE DUE TO A SHORT IN SWITCH, RADIATOR FAN RELAY REPLACED, GROUND WIRE LOOSE IN ENGINE CAUSING DASH CLUSTER TO GO HAYWIRE, HORN, POWER WINDOWS, RADIO, SPEEDOMETER, AND AIR CONDITIONER INOPERABLE AT TIMES. *SLC
NHTSA ID
561449
Incident
May 18, 1998
Body & structureInterior & seats
Filed Oct 12, 2000
SLIDING DOOR LOCKING MECHANISM FAILS--DOOR REMAINS LOCKED AND DOOR WILL NOT OPEN, OR DOOR IS IMPOSSIBLE TO LOCK. JUST BEFORE FAILURE DOOR HAS PROBLEM LATCHING SUCCESSFULLY. AUTO DOOR LOCK MAKES BUZZING NOISE WHEN LOCKING IS ATTEMPTED. AFTER SECOND FAILURE, DEALER SERVICE TECHNICIAN STATED THAT IT IS COMMON TO REQUIRE REPLACEMENT OF ROCKWELL ACTUATOR PART FOR THESE VEHICLES. WE'VE HAD 3 FAILURES OF DRIVERS SIDE AND 5 ON PASSENGER SIDE. LATEST WAS TODAY, 10/11/00. VEHICLE IS NOW OUT OF WARRANTY, BUT THE FAILURES KEEP HAPPENING.
NHTSA ID
734098
Incident
Oct 11, 2000
Interior & seats
Filed Jul 27, 2000
THE DRIVER SIDE SLIDING DOOR WILL NOT OPEN SEVERAL TSB'S ON THE DOORS DEALER SAID IT IS NOT A SAFETY ISSUE. *AK
NHTSA ID
726118
Incident
Jul 22, 2000
Interior & seats
Filed Jun 20, 2000
DEAL SAID CAN NOT FIND THE PROBLEM, BUT I NOTICE THERE IS A DIFFERENCE LACTH MECHANISM BETWEEN THE RIGHT AND LEFT DOORS. THE RIGHT DOOR HAS ONE LATCH AND THE LEFT HAS TWO LATCHES. *AK
NHTSA ID
724264
Incident
Oct 9, 1998
Interior & seats
Filed Apr 13, 2000
DEALER SAID SEAT IS NOT COVERED BY WARRENTY WILL NOT FIX IT. *AK
NHTSA ID
721439
Incident
Jun 15, 1998
Interior & seats
Filed Oct 30, 1999
Fire reported
DASHBOARD INTERIOR LIGHT SWITCH (PART NUMBER P04685630 36033E) STARTED BURNING WHEN IGNITION SWITCH WAS TURNED ON. THE UNIT STOPPED SMOKING ONLY AFTER SWITCH WAS UNPLUGGED.
NHTSA ID
714119
Incident
Jul 1, 1999
Driver assistanceElectricalInterior & seats+2 more
Filed Oct 13, 1999
I FEEL THIS MODEL, CARAVAN SE SPORT, NEEDS ALOT OF UPGRADES. I FEEL THAT THIS VEHICLE IS NOT A SAFE VEHICLE FOR FAMILIES. I BELIEVE THAT DODGE IS
NHTSA ID
713241
Incident
Oct 12, 1999
Interior & seats
Filed Oct 3, 1999
DOME LIGHTS JUST START FLASHING RAPIDLY WHEN EVER THEY WANT DEALER CAN NOT FIX PROBLEM ,HAS HAPPENED EVERY FEW THOUSAND MILES.
NHTSA ID
712731
Incident
Jun 1, 1998
Interior & seats
Filed Sep 14, 1999
Crash reported
VEHICLE WAS HIT FROM THE REAR IN WHICH DRIVER'S SEAT RELEASED FROM THE UPRIGHT POSITION. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ID
847623
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own