Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Apr 7, 2007
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 714 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1997 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Apr 7, 2007
I HAVE A 1997 DODGE CARAVAN SE PURCHASED NEW. TWO YEARS AGO I NOTICED A SPOT ON THE ROOF, AND ANOTHER ON THE HOOD WHERE THE POLYCOAT WAS BEGINNING TO PEEL. WITHIN TWO YEARS THE CAR LOOKED AS IF IT HAD SOME KIND OF DISEASE. I BEGAN TO NOTICE OTHER CARAVANS OF SIMILAR AGE, AND THEY HAD THE SAME PROBLEM. I SAW OTHER MAKES OF CARS THAT WERE MUCH OLDER WITH ORIGINAL PAINT JOBS AND THEY WEREN'T EXPERIENCING THIS PROBLEM. I AM REALLY DISAPPOINTED WITH THE PAINT JOB AND POLY COAT ON THE DODGE CARAVAN. I FEEL FOR WHAT WE PAYED FOR, AND WITH THE PROBLEMS WE HAVE EXPERIENCED , SUCH AS THE WINDSHIELD WIPERS COMING ON BY THEMSELVES, THE SERVICE ENGINE LIGHT COMING ON AND GOING OFF, THE INTERIOR LIGHT COMING ON OR NOT WHEN THE DOOR WAS OPENED, THE WARNING BELL NOT GOING OFF WHEN THE DOOR WAS OPEN, THE EMERGENCY BRAKE WORKING OR NOT WORKING, THE FOGGING OF THE PLASTIC HEADLIGHTS - AT LEAST THE PAINT JOB SHOULD HAVE LASTED!*AK
NHTSA ID
10187249
Incident
Jan 1, 2005
Body & structure
Filed Jan 16, 2004
I RECENTLY BECAME AWARE OF YOUR SERVICES SO THAT IS WHY THIS IS WRITTEN WAY AFTER THE FACT. MAY PROBLEM IS THAT I OWN A 97 DODGE CARAVAN, AT THE TIME IT HAD APPOX. 80,000 MILES. THE FRONT PASSENGER SIDE WHEEL WELL THAT HOLDS THE STRAT ROTTED TO THE POINT THAT THE STRAT WAS COMING THROUGH. I CALLED DODGE AND THEY SAID THAT PART OF THE BODY WASN'T WARRANTED AGAINST RUST THROUGH. I THOUGHT IT WAS ODD THAT THE DOORS AND HOOD WAS BUT NOT THE UNDER PART. I HAD THE REPAIRS DONE FOR $900 AND NOW THE DRIVER SIDE IS ABOUT TO DO THE SAME. WHAT IS IRONIC IS THAT THE BODY IE DOORS AND QUARTER PANELS ARE FINE. IS THERE A PROBLEM WITH THIS PARTICULAR PART OF THE CAR AND IF SO DO I HAVE ANY RECOURSE. THANK YOU FOR YOUR TIME. *CB
NHTSA ID
10054282
Incident
Jul 2, 2002
Mileage
80,000 mi
Body & structure
Filed Jan 9, 2004
THE STRUT THAT HELD THE REAR HATCH SNAPPED. THE HATCH CRASHED DOWN, AND NEARLY DECAPITATED A SMALL CHILD. THE DEALER WAS CONTACTED. *AK
NHTSA ID
10053721
Body & structure
Filed May 16, 2003
1 injury reported
RIGHT ARM ON LIFTGATE SNAPPED IN TWO. MR. WHEN THE CONSUMER OPENED THE LIFTGATE THE RIGHT ARM WHICH HELD THE LIFTGATE UP SNAPPED IN TWO AND FELL ON THE CONSUMER'S ARM, ALSO THE SUNVISOR BROKE. *JB
NHTSA ID
10019637
Body & structureVisibility
Filed Mar 26, 2003
1 injury reported
THE TAILGATE AND THE RIGHT ARM THAT HOLD IT UP SNAPPED, AS A RESULT THE ARM FELL ONTO THE CONSUMERS LEFT ARM. THE ARM ON THE SUNVISOR SNAPPED. *NLM
NHTSA ID
10011470
Body & structure
Filed Mar 14, 2003
THE PAINT ON MY 97 DODGE CARAVAN IS PEELING OFF ON THE TOP OF THE VAN. HAVE YOU HAD OTHER COMPLAINTS? *JB
NHTSA ID
10010433
Incident
Mar 15, 2003
Body & structure
Filed Jan 7, 2003
CONSUMER STATED THAT THE HATCHBACK SPRINGS ON THE PASSENGER SIDE SNAP CAUSING IT TO BE HARD FOR CONSUMER TO OPEN AND CLOSE. DEALER NOTIFIED. TS
NHTSA ID
10002185
Incident
Dec 29, 2002
Body & structure
Filed Dec 20, 2002
THE DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN. THIS POSES A SAFETY HAZARD IF CONSUMER NEEDED TO REMOVE CHILDREN FROM VEHICLE IN AN EMERGENCY. TS
NHTSA ID
10001300
Incident
Oct 1, 2002
Mileage
70,000 mi
Body & structure
Filed Oct 24, 2002
CONSUMER STATES THAT THEY ARE HAVING THE SAME PROBLEMS AS RECALL#99V123000 LIFT GATE SUPPORT BRACKET. DEALER WILL NOT REPAIR BECAUSE VEHICLE VIN WAS NOT INCLUDE WITH RECALL. TS
NHTSA ID
8021540
Incident
Oct 14, 2002
Body & structureFuel system
Filed Sep 18, 2002
Fire reported1 death reported
MICHAEL SCHOTTLAND ON BEHALF OF THE DECEASED OWNER STEPHANIE BERMAN. MS. BERMANS VEHICLE, WHILE IN MOTION, TURNED OVER AND BECAME ENGULFED IN A FIRE THAT LED TO HER DEATH, THERE WAS A RECALL 00V268 REGARDING THE POSSIBILITY OF A FIRE. *JG
NHTSA ID
565283
Incident
Jul 15, 2000
Body & structure
Filed Aug 7, 2002
WHILE OPENING SLIDING DOOR IT KEEP COMING OFF TRACK.*AK
NHTSA ID
8015772
Incident
Jul 25, 2002
Body & structure
Filed Feb 21, 2001
WHEN TRYING TO OPEN SLIDING DOOR HANDLE DID BREAK IN DRIVER'S HAND WITHOUT A SHOW OF A CRACK. *AK THE DOOR LOCK SYSTEM WAS REPLACED. THE DEALER POINTED OUT THAT BREAKING OF DOOR WAS COMMON WITH THESE VEHICLE. *YH
NHTSA ID
881047
Incident
Feb 5, 2001
Body & structureElectricalEngine+2 more
Filed Dec 26, 2000
ENGINE HAD LEAKING SEALS WHICH CAUSED EXHAUST MANIFOLD TO LEAK. FUMES WOULD COME FROM BLOWER (DEFROSTER) WHEN IT WAS TURNED ON. THERE WAS AN ELECTRICAL SHORT IN ENGINE. ALSO, WINDSHIELD WIPERS WERE ERRATIC & WOULD COME ON OR OFF BY THEMSELVES, AND HAVING A LOT OF PROBLEMS WITH STARTER. *AK GASOLINE LEAKS FROM THE TANK DUE TO THE SEAL FAILURE. INSIDE DOOR PANEL ON DRIVERS SIDE IS BROKEN. *YH
NHTSA ID
876989
Body & structureInterior & seats
Filed Oct 12, 2000
SLIDING DOOR LOCKING MECHANISM FAILS--DOOR REMAINS LOCKED AND DOOR WILL NOT OPEN, OR DOOR IS IMPOSSIBLE TO LOCK. JUST BEFORE FAILURE DOOR HAS PROBLEM LATCHING SUCCESSFULLY. AUTO DOOR LOCK MAKES BUZZING NOISE WHEN LOCKING IS ATTEMPTED. AFTER SECOND FAILURE, DEALER SERVICE TECHNICIAN STATED THAT IT IS COMMON TO REQUIRE REPLACEMENT OF ROCKWELL ACTUATOR PART FOR THESE VEHICLES. WE'VE HAD 3 FAILURES OF DRIVERS SIDE AND 5 ON PASSENGER SIDE. LATEST WAS TODAY, 10/11/00. VEHICLE IS NOW OUT OF WARRANTY, BUT THE FAILURES KEEP HAPPENING.
NHTSA ID
734098
Incident
Oct 11, 2000
Body & structure
Filed Mar 17, 2000
ON TWO OCCASIONS WHILE DRIVING THE DOOR AJAR LIGHT CAME ON, INDICATING THAT A DOOR IS OPEN. THE PASSENGER'S DOOR ON DRIVER'S SIDE HAD NEARLY COME OPEN. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ID
858710
Body & structureBrakesElectrical+1 more
Filed Nov 1, 1999
ROTORS PITTED AND RUSTED PREMATURELY DUE TO INFERIOR MATERIALS USED TO CONSTRUCT THEM. NLM
NHTSA ID
549314
Incident
Jul 30, 1999
Body & structureVisibility
Filed Sep 21, 1999
WINDSHIELD WIPERS WORK INTERMITTENTLY CAUSING POOR VISIBILITY. *YC
NHTSA ID
548586
Body & structureEngine
Filed Sep 20, 1999
TENSION PULLEY BELT THATS CONTROLS THE POWER STEERING AND BATTERY WAS VERY LOW. THE BATTERY/ THERMOSTAT WENT INTO A HOT MODE. ALSO, THAT THERE IS WATER UNDERNEATH THE CARRIAGE OF THE VEHICLE, AND IT SOUNDS LIKE A BOAT. THE WATER UNDERNEATH COMES FROM SIDE TO SIDE WHEN RIDING THE VEHICLE. *AK
NHTSA ID
848132
Incident
Sep 17, 1999
Body & structure
Filed Apr 30, 1999
RECURRING WATER LEAK , DEALER TRIED TO CORRECT BY ADJUSTING HATCH AND REPLACING SEAL. NO LONGER SHUTS PROPERLY. OFTENTIMES HAVE TO GET OUT OF CAR AND RESHUT. DEALER WILL ADJUST BUT WILL NOT BE RESPONSILBE SHOULD IT START LEAKING AGAIN. SUGGESTS I KEEP A DOOR OR WINDOW OPEN IN ORDER TO SHUT THE HATCH. WATER CAM EIN THRU SEATBELTS.
NHTSA ID
706126
Incident
Mar 1, 1999
Body & structureBrakesExterior lighting
Filed Feb 1, 1999
HIGH BEAM LIGHTS FAILED.
NHTSA ID
607034
Incident
Oct 10, 1998
Body & structure
Filed Nov 5, 1997
VEHICLE MUST BE LIFT BY A STRAIGHT FLAT BED OR THE WINDOWS WOULD BREAK OUT AND THE GAS TANK COULD BLOW OUT.
NHTSA ID
524514
Incident
May 1, 1997
Body & structure
Filed Jun 25, 1997
RIGHT SIDE SLIDING DOOR: DRIVING APPROXIMATELY 50MPH AND THE DOOR OPENED,HIT BRAKES AND DOOR SLAMMED SHUT, BUT DID NOT LATCH. TOOK TO DEALER AND THEY SAID IT WAS THE ELECTRIC MOTOR LOCK. *AK
NHTSA ID
813496
Incident
May 25, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own