RoadVitals

2004 Buick Regal

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
Latest Dec 8, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 26, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 66 NHTSA owner-reported complaints for the 2004 Buick Regal, most frequently naming the electrical, engine and driver assistance categories. 4 safety recalls have been issued covering this model year; and 442 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical3539.3%
  • Engine2528.1%
  • Driver assistance77.9%
  • Steering66.7%
  • Brakes44.5%
  • Powertrain (other)33.4%
  • Visibility22.2%
  • Suspension22.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V701000

ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Oct 26, 2015
1,003,556 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
The risk: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
The remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
General Motors LLCManufacturer number 15757View on NHTSA.gov
15V201000

ENGINE AND ENGINE COOLING:ENGINE

Apr 6, 2015
330,742 units potentially affected
The defect: General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
The risk: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
The remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
General Motors LLCManufacturer number 14574View on NHTSA.gov
09E005000

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 66
Electrical
Filed Dec 8, 2020

ALL 4 POWER WINDOW MOTORS DO NOT WORK. THEY ALL FAILED WITHIN 6 MONTHS OF EACH OTHER. I CHECKED ON YOU TUBE AND FOUND THAT ALMOST ALL BUICK REGALS HAVE THIS PROBLEM OF POWER WINDOW MOTORS BREAKING. THERE ARE HUNDREDS OF COMPLAINTS ON YOU TUBE ALONE FOR THIS ISSUE. I BELIEVE THIS IS PROOF THAT THE POWER WINDOW MOTORS ARE DEFECTIVE AND PROBABLY MADE THIS WAY TO FORCE OWNERS TO MAKE EXPENSIVE REPAIRS. I AM ASKING YOU TO FORCE BUICK TO RECALL THEIR REGAL MODELS AND HAVE THE WINDOW MOTORS REPAIRED AT BUICK'S EXPENSE.

NHTSA ID
11378434
Incident
Sep 11, 2020
Mileage
110,000 mi
Electrical
Filed Dec 1, 2020

THE FIRST TIME THE CAR STALLED WAS AS I WAS APPROACHING THE STOP SIGN.IT STALLED AND THE DASH LIGHT ALL CAME ON. I WAS ABLE TO RE-START IT AFTER PUTTING IT IN PARK. IT THEN HAPPENED AGAIN THE SAME AS BEFORE I GOT HOME. THE NEXT DAY IT DROVE NORMAL FOR AWHILE THEN AS I WAS STARTING IT UP AGAIN IT STARTED WITH A NOISE AND THE LIGHTS ON THE DASH A LIT UP AGAIN. IT SEEMED TO RUN NORMAL AGAIN. BUT A BIT LATER AS I WAS SLOWING DOWN TO MAKE A TURN INTO A PARKING LOT IT STALLED AGAIN. I BROUGHT IT INTO AN INDEPENDENT AUTOMOTIVE GARAGE AND THEY HOOKED UP TO THEIR TESTER AND COULD NOT FIND ANYTHING ABNORMAL WITH THE CAR.

NHTSA ID
11377289
Incident
Nov 24, 2020
Mileage
98,296 mi
Powertrain (other)
Filed Jun 10, 2019

FROM A DEAD STOP, WHEN YOU ACCELERATE THE CAR HAS A HARD SHUDDER, TRANS SLIP...BELIEVE IT TO BE A TRANSMISSION PROBLEM AND A PROBLEM GM HAS KNOWN FOR SOMETIME WITH THEIR G4T60-E TRANSMISSION, MOST LIKELY A PRESSURE CONTROL SOLENOID PROBLEM OR CLUTCH ASSEMBLY.

NHTSA ID
11218905
Incident
Jun 10, 2019
Mileage
57,000 mi
Electrical
Filed Feb 25, 2019

POWER WINDOWS ON THIS CAR BURN OUT, 4 MECHANICS SAID THIS IS A VERY COMMON PROBLEM, AND REPAIRS OF THE POWER WINDOWS IS EXPENSIVE

NHTSA ID
11182256
Incident
Feb 8, 2019
Mileage
85,000 mi
ElectricalEngine
Filed Dec 18, 2018

TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE WOULD SHUT OFF WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS ABLE TO RESTART BY USING THE KEY FOB, BUT WOULD SHUT BACK OFF WHEN THE KEY WAS INSERTED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE WAS NOT FOUND. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

NHTSA ID
11162188
Incident
Nov 18, 2018
Mileage
97,000 mi
Engine
Filed Nov 15, 2018
Fire reported

TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE CONTACT SAW SMOKE ESCAPE FROM UNDERNEATH THE HOOD OF THE VEHICLE AS IT ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT'S FRIENDS ATTEMPTED TO EXTINGUISH THE FIRE, BUT WERE UNSUCCESSFUL. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FIRE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA ID
11151820
Incident
Nov 14, 2018
Mileage
115,000 mi
Electrical
Filed Jun 22, 2018

TL* THE CONTACT OWNS A 2004 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS AND WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD INTERMITTENTLY LOSE POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY WIGGLING THE KEY IN THE IGNITION SWITCH. THE CONTACT NOTICED THAT THE FAILURE OCCURRED WHEN THE TURN SIGNALS WERE ACTIVATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA ID
11103428
Incident
Jan 20, 2018
Mileage
95,000 mi
Engine
Filed Jun 16, 2017

TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT TOOK THE VEHICLE THE DEALER (INTEGRITY DODGE LOCATED ON 6025 INTERNATIONAL DR, CHATTANOOGA, TN) FOR A RECALL REPAIR. THE TECHNICIAN REMOVED THE GRAY COVER GASKET FROM THE ENGINE AND INFORMED THE CONTACT THAT EVERYTHING WAS OK WITH THE ENGINE. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN TO WALMART FOR SERVICE, THE TECHNICIAN FOUND A LEAK COMING FROM THE TAP OF THE ENGINE COVER AND STATED THAT THE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN A RECALL FOR THE ENGINE AND ENGINE COOLING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,284.

NHTSA ID
10995588
Incident
Apr 15, 2015
Mileage
9,284 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Regal by model year
YearComplaintsRecallsInvestigationsIssue Index
2020220—
2019183039.3
2018193162.9
2017200037.8
2016411034.9
2015330035.7
2014382047.9
2013916262.0
2012927257.9
20112794049.9
2010100—
2009100—
2008100—
2005400—
2004Viewing664045.0
20031015055.9
20021175263.8
20011878267.5
200018410366.7
19992468366.4
19983027666.0
19971368665.3
19962044665.9
19951738160.0
19941103049.2
1993852260.5
19921442258.7
199120071064.0
19907791066.8
198910681166.1
1988123111266.9
1987253662.1
1986125570.0
1985996—
1984653—
1983410—
1982121—
1981031—
1980061—
1979351—
1978172—
1977040—
1976020—
1975020—
1974020—
1973010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.