2004 Buick Regal Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Buick Regal, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical3539.3%
- Engine2528.1%
- Driver assistance77.9%
- Steering66.7%
- Brakes44.5%
- Powertrain (other)33.4%
- Visibility22.2%
- Suspension22.2%
- Exterior lighting11.1%
- Fuel system11.1%
- Airbags11.1%
- Other / unspecified11.1%
- Tires & wheels11.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
ALL 4 POWER WINDOW MOTORS DO NOT WORK. THEY ALL FAILED WITHIN 6 MONTHS OF EACH OTHER. I CHECKED ON YOU TUBE AND FOUND THAT ALMOST ALL BUICK REGALS HAVE THIS PROBLEM OF POWER WINDOW MOTORS BREAKING. THERE ARE HUNDREDS OF COMPLAINTS ON YOU TUBE ALONE FOR THIS ISSUE. I BELIEVE THIS IS PROOF THAT THE POWER WINDOW MOTORS ARE DEFECTIVE AND PROBABLY MADE THIS WAY TO FORCE OWNERS TO MAKE EXPENSIVE REPAIRS. I AM ASKING YOU TO FORCE BUICK TO RECALL THEIR REGAL MODELS AND HAVE THE WINDOW MOTORS REPAIRED AT BUICK'S EXPENSE.
THE FIRST TIME THE CAR STALLED WAS AS I WAS APPROACHING THE STOP SIGN.IT STALLED AND THE DASH LIGHT ALL CAME ON. I WAS ABLE TO RE-START IT AFTER PUTTING IT IN PARK. IT THEN HAPPENED AGAIN THE SAME AS BEFORE I GOT HOME. THE NEXT DAY IT DROVE NORMAL FOR AWHILE THEN AS I WAS STARTING IT UP AGAIN IT STARTED WITH A NOISE AND THE LIGHTS ON THE DASH A LIT UP AGAIN. IT SEEMED TO RUN NORMAL AGAIN. BUT A BIT LATER AS I WAS SLOWING DOWN TO MAKE A TURN INTO A PARKING LOT IT STALLED AGAIN. I BROUGHT IT INTO AN INDEPENDENT AUTOMOTIVE GARAGE AND THEY HOOKED UP TO THEIR TESTER AND COULD NOT FIND ANYTHING ABNORMAL WITH THE CAR.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE WOULD SHUT OFF WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS ABLE TO RESTART BY USING THE KEY FOB, BUT WOULD SHUT BACK OFF WHEN THE KEY WAS INSERTED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE WAS NOT FOUND. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE CONTACT SAW SMOKE ESCAPE FROM UNDERNEATH THE HOOD OF THE VEHICLE AS IT ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT'S FRIENDS ATTEMPTED TO EXTINGUISH THE FIRE, BUT WERE UNSUCCESSFUL. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FIRE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY 2004 BUICK REGAL LS, JUST RECENTLY STARTED TO SHUT OFF OR WON'T TURN ON, BUT AT THE SAME TIME ALL THE LIGHTS IN THE INSTRUMENTAL PANEL WOULD BE FLASHING ON AND OFF REPEATEDLY NONSTOP. AS I WOULD TURN ON MY BUICK BY TURNING THE IGNITION SWITCH, IT WOULDN'T TURN ON BUT ALSO ALL THE LIGHTS WOULD BE FLICKERING ON AND OFF RAPIDLY. I WOULD HAVE TO KEEP TURNING THE IGNITION SWITCH ON AND OFF FOR ABOUT 10-20 TIMES UNTIL FINALLY MY BUICK WOULD TURN ON. NOW WHEN I WOULD BE DRIVING IT WOULD SHUT OF BY ME PUT MY TURN SIGNAL LEFT OR RIGHT OR IT WOULD SHUT OFF BY ITSELF. AGAIN AS IT WOULD SHUT OFF ALL THE LIGHTS IN THE INSTRUMENTAL PANEL WOULD BE FLASHING ON AND OFF REPEATEDLY AND I WOULD LOOSE ACCELERATION AND POWER STEERING. SOMETIMES I WOULD BE LUCKY ENOUGH TO GET IT STARTED RIGHT AWAY, BUT IF I WAS UNLUCKY I WOULD HAVE TO PULL OVER AND TRY TO GET IT STARTED AGAIN. IT'S NOW HAPPENING SO MUCH THAT I FOUND OUT THAT I COULD SOMETIMES TURN ON MY EMERGENCY HAZARD AND IT WOULD MAKE THE LIGHTS STOP FLICKERING AND REGAIN POWER TO THE ACCELERATION AND POWER STEERING. I CAN'T BELIEVE THAT MY YEAR MAKE AND MODEL ISN'T PART OF THE GM'S RECALL FOR THE IGNITION SHUT OFF PROBLEMS. WHAT WILL IT TAKE? MANY DEATHS FOR THEM TO DO SOMETHING ABOUT IT? *TR
ENGINE STALLS AFTER FIRST STARTUP, THEN AFTER RESTART ALL WARNING LIGHTS BLINK FOR LONG PERIOD. VEHICLE STALLS WHEN STOPPING FOR A TRAFFIC SIGNAL OR SLOWING DOWN TO TURN. THEN, WHEN IGNITION SWITCH WAS TURNED TO OFF POSITION, COULD NOT REMOVE KEY, AND COULD NOT TURN ENGINE OFF. MECHANIC REPLACED IGNITION ELECTRICAL SWITCH, REPLACED IGNITION TUMBLER ASSEMBLY, MADE NEW KEYS. WE SPENT $1,171.01 FOR THESE REPAIRS. WROTE A LONG LETTER TO BUICK CUSTOMER ASSISTANCE CENTER ON JULY 1, 2014, AND EXPLAINED ALL THE DETAILS OF THIS IGNITION-RELATED PROBLEM. FOUND 21 SIMILAR COMPLAINTS AT SAFERCAR.GOV. GMC NEVER ISSUED A RECALL NOTICE ON THESE IGNITION-RELATED PROBLEMS, AND SAID OUR VEHICLE DID NOT HAVE CERTAIN DEFECTIVE MANUFACTURER PARTS INSTALLED AS ORIGINAL EQUIPMENT. WHO THE HELL INSTALLED THESE DEFECTIVE IGNITION-RELATED PARTS? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
ENGINE STALLS AFTER FIRST STARTUP, THEN AFTER RESTART ALL WARNING LIGHTS BLINK FOR LONG PERIOD. VEHICLE STALLS WHEN STOPPING FOR A TRAFFIC SIGNAL OR SLOWING DOWN TO TURN. THEN, WHEN IGNITION SWITCH WAS TURNED TO OFF POSITION, COULD NOT REMOVE KEY, AND COULD NOT TURN ENGINE OFF. MECHANIC REPLACED IGNITION ELECTRICAL SWITCH, REPLACED IGNITION TUMBLER ASSEMBLY, MADE NEW KEYS. WE SPENT $1,171.01 FOR THESE REPAIRS. WROTE A LONG LETTER TO BUICK CUSTOMER ASSISTANCE CENTER ON JULY 1, 2014, AND EXPLAINED ALL THE DETAILS OF THIS IGNITION-RELATED PROBLEM. FOUND 21 SIMILAR COMPLAINTS AT SAFERCAR.GOV. GMC NEVER ISSUED A RECALL NOTICE ON THESE IGNITION-RELATED PROBLEMS, AND SAID OUR VEHICLE DID NOT HAVE CERTAIN DEFECTIVE MANUFACTURER PARTS INSTALLED AS ORIGINAL EQUIPMENT. WHO THE HELL INSTALLED THESE DEFECTIVE IGNITION-RELATED PARTS? *TR
TODAY, MAY 31, 2014, I WAS DRIVING AND SMELT A HARSH SMOKE FROM MY CAR. UPON PULLING OVER, AND TURNING THE VEHICLE OFF, ONCE STARTED AGAIN THE CAR'S STEERING WHEEL WOULD NO LONGER TURN (IT LOCKED UP). ABOUT 4 YEARS AGO I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SHUT OFF AND THE STEERING WHEEL LOCKED UP. I GOT THE ELECTRICAL SYSTEM REPLACED. BETWEEN THAT TIME AND NOW, LIGHTS DIM ON AND OFF, AT ONE POINT LIGHTS WERE FLASHING, THE GAS PEDAL BEGAN TO SCREECH SLIGHTLY AS OF YESTERDAY, AND I CAN'T LEAVE ITEMS PLUGGED INTO THE CIGARETTE LIGHTER OF THE CAR OVERNIGHT BECAUSE THE CAR WILL DIE. NO LONGER FEEL SAFE TO DRIVE THIS CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE FIRST FEW TIMES, THE VEHICLE LOST POWER AS I WAS BRAKING FOR STOP SIGNS. THE ANTI-LOCKS ACTIVATED, THE ANTI-LOCK WARNING CAME ON, AND THEN THE ENGINE REFIRED, THE DASH LIGHTS WENT OUT, AND IT RAN FINE. I BROUGHT THE VEHICLE IN FOR A COMPLETE TUNE-UP. THEN IT QUIT ON THE HIGHWAY AND THE IGNITION WOULD REFIRE. THEN IT QUIT ON AN ONRAMP AND I HAD TO SHIFT TO NEUTRAL TO RESTART IT. THE LAST TIME IT FAILED, I ATTEMPTED TO START IT IN A PARKING LOT. IT TOOK SEVERAL ATTEMPTS TO KEEP IT RUNNING. THE LAST SEVERAL TIMES THAT IT FAILED, ALL OF THE DASH LIGHTS WOULD BLINK ON AND OFF UNTIL I RESTARTED IT. THAT WAS THE CLUE THAT I SEARCHED FOR ON THE INTERNET. I FOUND THIS PARTICULAR WEBSITE AND I ALSO FOUND VIDEOS AND BLOGS OF MY PROBLEM. MY LOCAL MECHANIC DID HIS OWN RESEARCH AND WE CAME TO THE CONCLUSION TO REPLACE THE IGNITION CONTACT BLOCK. SO, I TOOK THE OLD IGNITION CONTACT BLOCK APART. THREE CONTACTS WERE BURNED. TWO WERE MILD, BUT THE THIRD ONE WAS SEVERE. I CAN'T TELL YOU WHAT CIRCUIT IT WAS FOR, BUT IT WAS THE LAST CONTACT AWAY FROM THE CIRCULAR OPENING ON THE SIDE WHERE THE RED AND THE ORANGE WIRES ENTER THE BLOCK. SINCE THE REPAIR, THE CAR IS RUNNING GOOD. DUE TO THE RANDOM NATURE OF THE PROBLEM, I CANNOT BE COMFORTABLE QUITE YET UNTIL I PUT A FEW MORE MILES ON IT. I FRANKLY DO NOT UNDERSTAND WHY GM DOES NOT ADMIT THAT THE SCOPE OF THEIR IGNITION SWITCH RECALL IS PROBABLY MUCH LARGER THAN THEY ALREADY ADMIT TO - UNLESS IT INVOLVES THAT MANY MORE CARS. I READ AN ARTICLE WHERE THEY ARE TELLING PEOPLE NOT TO HANG ANY WEIGHT ON THE IGNITION KEY UNTIL THEY CAN GET THEIR REPAIRS DONE. I JIGGLED AND PULLED ON MY KEY WHILE CAR WAS RUNNING OK BETWEEN BOUTS OF FAILURE: IT HAD NO EFFECT. THIS REPAIR COST ME $326.54 AND I AM HOLDING MY RECEIPT JUST IN CASE EITHER THE GOVT. OR GM DOES THE RIGHT THING AND REIMBURSES ME. I THINK I WILL LOOK AT FORD NEXT TIME. *TR
1ST TIME VEHICLE WHEELS AND STEERING COMPLETELY LOCKED UP WHEN MAKING A RIGHT TURN BLOCKING TRAFFIC AND HAD TO BE TOWED AFTER POLICE AND NO ONE COULD RELEASE IT. AFTER HAVING TOWED THE VEHICLE TO MY HOME. I WAS ABLE TO RELEASE THE LOCK AND TESTED IT BEFORE I DECIDED TO DRIVE IT TO A GAS STATION FOR GAS. AS I PULLED OUT OF THE GAS STATION THE VEHICLE LOCKED UP AGAIN BLOCKING TWO LANES OF TRAFFIC COMING AT ME ON A 4 LANE COUNTY ROAD. I SENT A LETTER TO GM REPORTING THE PROBLEM AND THE REPAIR THAT WAS DONE, BUT I AM VERY CONCERNED THAT THERE MAY BE OTHER VEHICLES ON THE ROAD THAT COULD END UP WITH MANY DEATHS. AND I AM NOT CONFIDENT THAT MY PROBLEM HAS BEEN SOLVED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
FROM A DEAD STOP, WHEN YOU ACCELERATE THE CAR HAS A HARD SHUDDER, TRANS SLIP...BELIEVE IT TO BE A TRANSMISSION PROBLEM AND A PROBLEM GM HAS KNOWN FOR SOMETIME WITH THEIR G4T60-E TRANSMISSION, MOST LIKELY A PRESSURE CONTROL SOLENOID PROBLEM OR CLUTCH ASSEMBLY.
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 68 MPH, THE VEHICLE STALLED WITHOUT WARNING DUE TO A SHORT IN THE IGNITION. IN ADDITION, THE CONTACT MENTIONED THAT AFTER THE FAILURE OCCURRED, THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. UPDATED 03/09/16*LJ *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS FAILED TO COME ON. DRIVER CONTACTED AND DROVE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. *AK
FRONT DEFROSTER INEFFECTIVE. WITH THE ENGINE AT OPERATING TEMPS, IF CAR TURNED OFF TO GO INTO A STORE, WHEN RETURNED THE WINDOWS ARE FOGGED AND IT TAKES ANYPLACE FROM 5 TO 20 MINUTES TO DEFROST ( THE ENGINE IS STILL AT OPERATING TEMPS.). COMPLAINTS TO THE DEALER SAYS THAT IT IS A GM DESIGN AND THERE IS NOTHING THEY CAN DO ABOUT IT. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
COMPLAINT REGARDING AIR BAG LIGHT & LOW TIRE LIGHT CAME ON SEVERAL TIMES CONSUMER HAD VEHICLE SERVICE AND ONCE OFF THE SERVICE LOT ALL DASH LIGHTS CAME ON. *TS THE TRUN SIGNAL AND WIPER MOTOR HAD TO BE REPLACED. THE HUB ASSEMBLT HARNESS HAD TO BE REPALCED. THE CHECK ENGINE LIGHT ILLUMINATED ALONG WITH THE NO TRAC AND ABS LIGHT. *NM
WHILE DRIVING AT LOWER SPEED CONSUMER HEARD A NOISE COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC REPLACED THE BUSHINGS, AND GREASED THE RACK AND PINION.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO WORK. THE MULTIFUNCTION LEVER HEADLIGHT BUTTON HAD TO BE HELD IN ORDER FOR THE HIGH BEAM HEADLIGHTS TO WORK. IN ADDITION, THE LOW BEAM HEADLIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I HAVE A APRIL, 2004 BUICK REGAL 3.8L V6 ENGINE WITH A PLASTIC IN-TAKE MANIFOLD. GM IS RECALLING 1997-2003, BUT NOT MY 2004 DEALER BANKSON CHEV. N.RICHLAND HILLS, TX (817) 498-2400 SAYS IT WILL COST ME $800.00 TO REPLACE CAN YOU HELP AND ACCEPT THE 2004 BUICK REGAL? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
COMPLAINT REGARDING AIR BAG LIGHT & LOW TIRE LIGHT CAME ON SEVERAL TIMES CONSUMER HAD VEHICLE SERVICE AND ONCE OFF THE SERVICE LOT ALL DASH LIGHTS CAME ON. *TS THE TRUN SIGNAL AND WIPER MOTOR HAD TO BE REPLACED. THE HUB ASSEMBLT HARNESS HAD TO BE REPALCED. THE CHECK ENGINE LIGHT ILLUMINATED ALONG WITH THE NO TRAC AND ABS LIGHT. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I AM COMPLAINING ABOUT THE RIMS ON MY BUICK. I CONSTANTLY HAVE FLAT OR LOW TIRES. I HAD A FEW MECHANICS LOOK AT MY TIRES AND THEY SAID THE ALUMINUM ON THE RIM IS PEELING OFF. SO THAT MEANS THAT I NEED TO BUY NEW RIMS AND THAT IS EXPENSIVE. IT STARTED OUT ONCE IN A WHILE BUT NOW I FILL UP MY TIRES EVERY THREE OR FOUR DAYS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I AM COMPLAINING ABOUT THE RIMS ON MY BUICK. I CONSTANTLY HAVE FLAT OR LOW TIRES. I HAD A FEW MECHANICS LOOK AT MY TIRES AND THEY SAID THE ALUMINUM ON THE RIM IS PEELING OFF. SO THAT MEANS THAT I NEED TO BUY NEW RIMS AND THAT IS EXPENSIVE. IT STARTED OUT ONCE IN A WHILE BUT NOW I FILL UP MY TIRES EVERY THREE OR FOUR DAYS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .