RoadVitals

1997 Buick Regal

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
136
Latest Feb 28, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Oct 26, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
2 injuries, 0 deaths reported

Overview

Our database contains 136 NHTSA owner-reported complaints for the 1997 Buick Regal, most frequently naming the engine, steering and electrical categories. 8 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 102 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Oct 26, 2015
1,003,556 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
The risk: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
The remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
General Motors LLCManufacturer number 15757View on NHTSA.gov

ENGINE AND ENGINE COOLING

Apr 8, 2009
1,497,516 units potentially affected
The defect: GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
The risk: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
The remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
GENERAL MOTORS CORP.Manufacturer number 09047View on NHTSA.gov

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA03019ClosedEngineering Analysis

POWER RACK AND PINION STEERING FAILURE

Opened Sep 15, 2003
Closed Dec 18, 2003

GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.

STEERINGLed to recall 03V527000
RQ03001ClosedRecall Query

POWER RACK AND PINION STEERING FAILURE

Opened Jan 2, 2003
Closed Sep 15, 2003

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.

STEERING
EA02030ClosedEngineering Analysis

ENGINE COMPARTMENT FIRES

Opened Oct 22, 2002
Closed Mar 9, 2004

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

FUEL SYSTEM, GASOLINE:DELIVERYLed to recall 04V090000
PE02050ClosedPreliminary Evaluation

ENGINE COMPARTMENT FIRES

Opened Jun 13, 2002
Closed Oct 22, 2002
ENGINE AND ENGINE COOLING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Feb 28, 2019
Fire reported

1997 BUICK REGAL. CONSUMER WRITES IN REGARD TO SAFETY RECALL ENGINE COMPARTMENT FIRE NOTICE . CONSUMER WRITES VEHICLE CAUGHT FIRE AND MANUFACTURER STATED THERE WAS NO PROOF FOR CAUSE OF FIRE. *AS *TR

NHTSA ID
11181851
Incident
Dec 16, 2008
ElectricalEngine
Filed Oct 26, 2018

TL* THE CONTACT OWNS A 1997 BUICK REGAL. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY SHUT OFF. APPROXIMATELY TEN MINUTES LATER, THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS INVALID. *TT CONSUMER STATED DEALERSHIP IS NOW CLOSED AND WILL BE TAKING IT TO A REPAIR SHOP. UPDATED 12/20/18*JB

NHTSA ID
11142930
Incident
Oct 1, 2018
Mileage
138,000 mi
EngineExterior lightingSteering
Filed Oct 5, 2016

BUICK FIXED 3 RECALLS BUT WON'T FIX ON SAY I HAVE TO PAY FOR ANOTHER PART BEFORE THEY CAN FIX LAST RECALL.

NHTSA ID
10913968
Incident
Oct 5, 2016
Airbags
Filed Sep 27, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNED A 1997 BUICK REGAL. WHILE DRIVING AT LOW SPEEDS IN A PARKING LOT, THE DRIVER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MAJOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10909953
Incident
Mar 29, 2014
Engine
Filed Aug 22, 2016

TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD NEED TO WAIT FOR THE SECOND NOTICE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10897709
Incident
Dec 14, 2015
Engine
Filed Jun 2, 2016

1997 BUICK REGAL. CONSUMER WRITES IN REGARDS TO DEALERSHIP DENIED REIMBURSEMENT REQUESTS FOR ENGINE OIL DEPOSITED ON THE EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER WAS DENIED REIMBURSEMENT, BECAUSE THE REPAIR WAS DONE AFTER THE RECALL WAS MAILED. *JB

NHTSA ID
10872011
Incident
Apr 6, 2016
Engine
Filed May 11, 2016
Fire reported

TL* THE CONTACT OWNED A 1997 BUICK REGAL. WHILE PARKED, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

NHTSA ID
10864465
Incident
Apr 26, 2016
Mileage
107,000 mi
Engine
Filed Mar 16, 2016

TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE OVERHEATED AS AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS WHERE THE ENGINE MASS AIR FLOW SENSOR WAS REPLACED EACH TIME BUT THE FAILURE RECURRED FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10850035
Incident
Jan 12, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4723F

FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP4723D

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

19NA273

ELECTRICAL SYSTEM; EQUIPMENT

This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.

PIC4696E

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

17NA073

EQUIPMENT

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIC4696D

EQUIPMENT

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Regal by model year
YearComplaintsRecallsInvestigationsIssue Index
2020220
2019183039.3
2018193162.9
2017200037.8
2016411034.9
2015330035.7
2014382047.9
2013916262.0
2012927257.9
20112794049.9
2010100
2009100
2008100
2005400
2004664045.0
20031015055.9
20021175263.8
20011878267.5
200018410366.7
19992468366.4
19983027666.0
1997Viewing1368665.3
19962044665.9
19951738160.0
19941103049.2
1993852260.5
19921442258.7
199120071064.0
19907791066.8
198910681166.1
1988123111266.9
1987253662.1
1986125570.0
1985996
1984653
1983410
1982121
1981031
1980061
1979351
1978172
1977040
1976020
1975020
1974020
1973010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.