RoadVitals

2020 Buick Regal

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 15, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 30, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2020 Buick Regal, most frequently naming the electrical and tires & wheels categories. 2 safety recalls have been issued covering this model year; and 584 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V465000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Jun 30, 2022
23,734 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."
The risk: A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the EBCM software, free of charge. Interim owner notification letters advising owners of the safety risk were mailed on August 19, 2022. Owner notification letters were mailed September 16, 2022. Owners may contact Buick's customer service at 1-800-521-7300.
General Motors, LLCManufacturer number N222370090View on NHTSA.gov
19V762000

SEATS

Oct 24, 2019
341 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2019-2020 Buick Regal vehicles. The driver or passenger front seat frames may have a lower crossbar that was improperly welded.
The risk: Seats with improper welds may not provide adequate protection in the event of a crash, increasing the risk of an injury.
The remedy: GM will notify owners, and dealers will inspect the crossbar welds on the front seats. If the crossbar is improperly welded, the seat back frame will be replaced, free of charge. Interim notices informing owners of the safety risk were mailed November 26, 2019. Owners received a second notice and the recall began February 20, 2020. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is N192278300.
General Motors LLCManufacturer number N192278300View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed May 15, 2023

Proximity door unlock system rarely works goes in and out even with key fob in pocket and within Proximity. I've reported the problem to buick/Chevrolet many times, changed fob batteries and etc with no fix

NHTSA ID
11522145
Incident
Mar 10, 2020
Tires & wheels
Filed Jan 13, 2022

The contact owns a 2020 Buick Regal GS equipped with Continental ProContact TX Tires, Tire Size: 245/40/R19, DOT Number: 6Y66WBR71819. The contact stated while driving approximately 70 MPH, the TPMS warning light indicated that the rear driver’s side tire air pressure was low. The tire lost air pressure and became flat. Also, later the front passenger’s side tire developed bubbles and had to be replaced. Within the first 200 miles of driving the vehicle, a dealer employee experienced a blowout of the front passenger’s side tire. The contact stated that the vehicle was equipped with the tires when it was purchased new. The contact stated that three of the four tires had experienced a failure. The contact was informed that the tire size was not included in the NHTSA Campaign Number: 21T001000 (Tires). The failure mileage was 200.

NHTSA ID
11447368
Incident
Jan 1, 2022
Mileage
200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6425D

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

PIT6425C

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Regal by model year
YearComplaintsRecallsInvestigationsIssue Index
2020Viewing220—
2019183039.3
2018193162.9
2017200037.8
2016411034.9
2015330035.7
2014382047.9
2013916262.0
2012927257.9
20112794049.9
2010100—
2009100—
2008100—
2005400—
2004664045.0
20031015055.9
20021175263.8
20011878267.5
200018410366.7
19992468366.4
19983027666.0
19971368665.3
19962044665.9
19951738160.0
19941103049.2
1993852260.5
19921442258.7
199120071064.0
19907791066.8
198910681166.1
1988123111266.9
1987253662.1
1986125570.0
1985996—
1984653—
1983410—
1982121—
1981031—
1980061—
1979351—
1978172—
1977040—
1976020—
1975020—
1974020—
1973010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.