2013 BMW 528I Problems

On [XXX], Century West BMW in North Hollywood, CA performed recall 20E-A01 B120921 (DME reprogram/connector update) on my 2013 BMW 528i. Within 30 minutes of leaving the dealership, the car displayed a red “engine overheating – stop immediately” warning while I was in a crowded intersection with my child in the vehicle. This created an immediate danger to us and to surrounding traffic. Prior to the recall, the vehicle had no history of overheating. When I returned the next morning ([XXX]), the service advisor admitted they had no timestamp or documentation of the coolant bleed procedure. Instead of proving the recall was performed correctly, the dealership attempted to shift blame onto unrelated issues such as the thermostat or an oil leak, even sending me a video of the oil leak but providing no proof of proper recall completion or verification. This negligence placed me, my child, and the public at serious risk of injury and could have caused catastrophic engine damage. The fact that the vehicle overheated almost immediately after recall work indicates the recall was not properly completed or verified, and the car was returned to me in an unsafe condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 BMW 528I. The contact stated that after driving and parking the vehicle, the contact smelled an abnormal burning odor. The contact stated the burning odor occurred frequently. The contact stated that the vehicle was towed to the dealer where the vehicle was purchased. The contact was aware of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact was unaware that the vehicle needed to be taken to an authorized BMW dealer for the recall repair. The vehicle remained at the dealer unrepaired. The manufacturer was not informed of the failure. The contact was referred to a BMW dealer for assistance. The failure mileage was approximately 107,000.

Unknown

Recently, in the last 30 days multiple critical safety components of my BMW vehicle have malfunctioned without warning, posing significant risks to my safety and that of other road users 1. **Horn System Failure**: The horn system of my BMW has ceased to function across all driving conditions, including park, reverse, drive, and when the vehicle is stationary. This abrupt failure indicates a potential electrical and mechanical malfunction, as there have been NO accidents and airbag deployments. This is very alarming and confusing how does a the horn on my vehicle just STOP working. 2. **Risk to Safety**: The failure of the horn system poses a serious hazard in emergency situations where signaling warnings or alerts to other road users is crucial. This not only jeopardizes my safety but also endangers the safety of others on the road. 3. **Seatbelt Issues**: Additionally, the seatbelts in my vehicle are experiencing difficulty clicking and seem to have restraint issues. This further compromises passenger safety in the event of a collision or sudden braking. 4. **Steering Wheel Problems**: Furthermore, there are issues with the steering wheel, which may affect the vehicle's handling and control, posing additional safety risks while driving. **Confirmation and Inspections**: I have promptly consulted with East Bay BMW, located at 4350 Rosewood Dr., Pleasanton, CA, where Danny Martinez serves as the Service Advisor, reachable directly at 925-621-8236. Even after thorough examination, the service advisor expressed shock and confusion regarding the malfunction of the horn, recognizing its crucial role in ensuring driver and passenger safety. Additionally, I am aware of several recalls related to steering wheel issues in the 2013 BMW models. Given my reliance on this vehicle for transportation to and from college, I urgently seek assis

The contact owns a 2013 BMW 528I. The contact stated that after driving and parking the vehicle, the contact smelled an abnormal burning odor. The contact stated the burning odor occurred frequently. The contact stated that the vehicle was towed to the dealer where the vehicle was purchased. The contact was aware of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact was unaware that the vehicle needed to be taken to an authorized BMW dealer for the recall repair. The vehicle remained at the dealer unrepaired. The manufacturer was not informed of the failure. The contact was referred to a BMW dealer for assistance. The failure mileage was approximately 107,000.

Hello my name is [XXX] and I am (was) the owner of a 2013 BMW 528i VIN [XXX] . It was a secondary vehicle for me for until I sustained an injury and it being my primary vehicle. I took it through emissions, updated the registration, and I noticed smoke coming from under the hood. I had driven it without a problem then in Juneit did not run at all. At that time there was a recall on the computer system and supposedly it needed a new key programmed to start. That was a 700 expense out of pocket and the car still did not even turn over. I authorized replacing the battery that was another 600, and still the car would not start or run.At this point they were just guessing at what was wrong and going though the process of elimination to try to rectify what was wrong with the car. They did not offer me any kind of courtesy vehicle or even rental discount so I was renting a car while they were trying to figure out what was wrong with the car. I am a small business owner of a non-profit company Modern Day Ministries, LLC that provides assistance to at risk youth and single mothers with disabilities and funding my own organization without loans or assistance. After three months of renting a car, the dealership at 7455 W. Orchid Lane Chandler, Arizona 85226 who had my vehicle only wanted me to keep paying for parts, which for BMW are extremely costly but could not guarantee the car was working. At that time it was known there was a recall on the fuel pump leaking, destroying the electrical system and causing smoking from under the hood or system malfunction, which in my case it fried the electrical system and the car had to be reprogrammed but I had to pay for the new key. I had incurred over 1500.00 in car repairs and another 3000 for renting a car for over 3 months waiting for a remedy. The dealership manager Shane Ohanran I had conversations with failed to take any kind of responsibility for any repairs. I am asking 5000 for out of pocket costs incurred INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

I AM 70 YEARS OLD, DRIVING IN A HIGH TRAFFIC AREA AND MY VEHICLE STOPPED! I BROUGHT IT INTO THE DEALERSHIP AND WAS TOLD IT WAS A TIMING CHAIN ISSUE AND IT NEEDS TO BE REPLACED. THE REPAIR COST IS VERY EXPENSIVE. THERE WAS A LAWSUIT SETTLED ABOUT FAULY TIMING CHAINS IN 2021. MY VEHICLE IS NOT COVERED BY IT, NOT DUE TO MILEAGE BUT AGE. IT IS DANGEROUS FOR A CAR TO SUDDENLY STOP IN THE MIDDLE OF HEAVY TRAFFIC. I HAD TO CALL THE POLICE TO STAY BEHIND MY CAR WITH LIGHTS FLASHING SO IT WAS NOT HIT. LOUISIANA WAS UNDER AN EXTREME HEAT WARNING AT THIS TIME. THE CAR COULD NOT BE STARTED AND I HAD TO WAIT FOR A WREAKER, IN EXTREME HEAT. BMW DID NOT RECALL THESE VEHICLES NAMED IN THIS SUIT. NO ENGINE LIGHT CAME ON PRIOR TO THIS INCIDENT. I TRAVEL LONG DISTANCES TO LARGER CITIES FOR HEALTHCARE. I AM THANKFUL THIS DID NOT HAPPEN ON AN INTERSTATE WITH SIX LANES. IN MY OPINION, RECALLS SHOULD HAVE BEEN SENT OUT TO OWNERS. IT PUTS DRIVERS AT RISK IN AREAS OF HIGH TRAFFIC.

Upon purchasing the vehicle it was not serviced as supposed I have been calling only to be played around with this has been a nightmare I haven't made my 3rd payment and currently carless

Error Codes : 1. E11480 No Message (Alive Counter Safety 0xD7) Receiver Instrument Cluster Transmitter Airbag 2. E11482 Message (Alive Counter Safety 0xD7) Not Current Receiver Instrument Cluster Transmitter Airbag 3. B7F685 Under Voltage . 4. E114DB Instrument Panel: Demand Based Service Message, Message From CBS Subscriber (BBV) Missing 5. E114DC Instrument Panel: Demand Based Service Message, Message From CBS Subscriber (BBH) Missing 6. E11421 Message Demand Based Service Message From CBS User Has Failed DRIVETRAIN MALFUCTION when drive sport mode The Trunk always Open for no Reason when unlock the car.

WHILE DRIVING REGULARLY THE STEERING WHEEL MAKES A CLICKING NOISE AND THE AIRBAG SENSOR IS ON. VEHICLE WAS SENT TO THE LUXURY MOTORSPORT DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THEIR PHONE NUMBER IS 1-855-288-5488. AND AFTER THEY PLUGGED IN THE COMPUTER TO CHECK UP, THE DIAGNOSTIC COMES OUT AS AIRBAG, WABCO 441 120 008 0 / 4411200080 STEERING ANGLE SENSOR DAMAGED. *TR

Recently, in the last 30 days multiple critical safety components of my BMW vehicle have malfunctioned without warning, posing significant risks to my safety and that of other road users 1. **Horn System Failure**: The horn system of my BMW has ceased to function across all driving conditions, including park, reverse, drive, and when the vehicle is stationary. This abrupt failure indicates a potential electrical and mechanical malfunction, as there have been NO accidents and airbag deployments. This is very alarming and confusing how does a the horn on my vehicle just STOP working. 2. **Risk to Safety**: The failure of the horn system poses a serious hazard in emergency situations where signaling warnings or alerts to other road users is crucial. This not only jeopardizes my safety but also endangers the safety of others on the road. 3. **Seatbelt Issues**: Additionally, the seatbelts in my vehicle are experiencing difficulty clicking and seem to have restraint issues. This further compromises passenger safety in the event of a collision or sudden braking. 4. **Steering Wheel Problems**: Furthermore, there are issues with the steering wheel, which may affect the vehicle's handling and control, posing additional safety risks while driving. **Confirmation and Inspections**: I have promptly consulted with East Bay BMW, located at 4350 Rosewood Dr., Pleasanton, CA, where Danny Martinez serves as the Service Advisor, reachable directly at 925-621-8236. Even after thorough examination, the service advisor expressed shock and confusion regarding the malfunction of the horn, recognizing its crucial role in ensuring driver and passenger safety. Additionally, I am aware of several recalls related to steering wheel issues in the 2013 BMW models. Given my reliance on this vehicle for transportation to and from college, I urgently seek assis

MY CARS DRIVER RESTRAINT LIGHT IS ON. I'M NOT SURE IF IT IS A AIRBAG OR SEATBELT ISSUE. I AM TAKING IT INTO THE DEALERSHIP ON FRIDAY.

The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the headlights failed to illuminate while it was raining or while washing the vehicle. The indicators failed to operate while attempting to make a turn. The warning light indicating an electrical failure was illuminated. The failure was intermittent. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 119,000. VIN tool confirms parts not available.

headlights faulty module no longer sealed and taking water water making all components in the headlights malfunction to repair this issue costing me 2,800.00 for ONE HEADLIGHT

Unknown

Upon purchasing the vehicle it was not serviced as supposed I have been calling only to be played around with this has been a nightmare I haven't made my 3rd payment and currently carless

MY 2013 BMW HORN WENT OUT A WEEK AGO, I PAID ALMOST 300 DOLLARS TO HAVE IT FIX AND MY BRAKE FLUID CHANGED. A WEEK LATER MY HORN WENT OUT AGAIN ONCE MY DRIVER RESTRAINT SYSTEM LIGHT CAME ON. ONCE THIS LIGHT CAME ON MY CRUISE CONTROL BUTTON STOPPED WORKING AS WELL AS MY HORN. WHICH IS EVERYTHING CONNECTED TO THE STEERING WHEEL THIS COULD BE AN AIRBAG PROBLEM BMW HAS CALLED CERTAIN MODELS OF THESE CARS ON RECALL WHICH MINE DOESN'T FALL UNDER THIS RECALL. THIS ISSUE IS A COMMON ISSUE AMONG BMW 5 SERIES MODELS SHOULD BE ADDRESSED THESE ARE IMPORTANT SAFETY ISSUES.BMW TAKES NO RESPONSIBILITY FOR THEIR FAULTY WIRING, BAD AIRBAGS, OR ANY OTHER SAFETY ISSUES THAT ARE COMMON PROBLEMS AMONGST THEIR VEHICLES. MY VEHICLE IS A 2013 MODEL AND IT IS NOW 2017 PARTS THAT SHOULDN'T BE MALFUNCTIONING UNTIL 10 YEARS OR BETTER HAVE OCCURRED. DRIVER RESTRAINT ISSUES ARE SAFETY HAZARDS FAULTY WIRING IS A SAFETY HAZARD. THANKS FOR YOUR TIME.

VEHICLE PART # BMW 61319354047 WILL FAIL CAUSING ABS AND ALL AIRBAG SYSTEMS TO BE DISABLED. VEHICLES MANUFACTURED USING THIS ASSEMBLY OF POOR QUALITY CAN LEAD TO SERIOUS INJURY OR DEATH, FAILURE OF AIRBAGS,SEAT BELTS RESTRAIN & ABS SAFETY SYSTEMS, MAKING THE CAR UNSAFE FOR OPERATION UNDER ANY FEDERAL ROAD OR CONDITION. COMPLETE AIR BAG SYSTEM DISABLING

20k miles??? I haven't even driven 5k miles and according to my vehicle service rep at the dealership all tires are defective as the belt has shifted in them and it's like pulling teeth trying to rectify the issue between the distributor and manufacturer all 4 tires are bad as 1 had to be replaced and the remaining has been inspected by a certified dealer again, the front tires 245/35zr20 and the rear 275/30zr20

A VEHICLE(SUV) ENDED MY CAR IN THE REAR IN A PRETTY GOOD SPEED WHEN I WAS IN THE SLOW TRAFFIC ALMOST STATIONARY(5 MPH). CRASH IMPACT WAS HIGH. HAD TO CALL IN AN AMBULANCE AS MY FRIEND SITTING IN PASSENGER SEAT WAS HURT BADLY. AS WE REALIZE AFTER THE CRASH, ENGINE GOT STOPPED & AIRBAGS FAILED TO DEPLOY DUE TO FAULT IN AIRBAG. ENGINE DID NOT START LATER & THE CAR WAS TOWED TO A FACILITY IN PROSPECTS HEIGHTS. THIS HAPPENED ON A CITY HIGHWAY WHEN DRIVING IN A STRAIGHT LANE. VERY LIGHT SNOW SHOWERS AT THAT TIME AROUND 6PM ON 02/26.

Hello my name is [XXX] and I am (was) the owner of a 2013 BMW 528i VIN [XXX] . It was a secondary vehicle for me for until I sustained an injury and it being my primary vehicle. I took it through emissions, updated the registration, and I noticed smoke coming from under the hood. I had driven it without a problem then in Juneit did not run at all. At that time there was a recall on the computer system and supposedly it needed a new key programmed to start. That was a 700 expense out of pocket and the car still did not even turn over. I authorized replacing the battery that was another 600, and still the car would not start or run.At this point they were just guessing at what was wrong and going though the process of elimination to try to rectify what was wrong with the car. They did not offer me any kind of courtesy vehicle or even rental discount so I was renting a car while they were trying to figure out what was wrong with the car. I am a small business owner of a non-profit company Modern Day Ministries, LLC that provides assistance to at risk youth and single mothers with disabilities and funding my own organization without loans or assistance. After three months of renting a car, the dealership at 7455 W. Orchid Lane Chandler, Arizona 85226 who had my vehicle only wanted me to keep paying for parts, which for BMW are extremely costly but could not guarantee the car was working. At that time it was known there was a recall on the fuel pump leaking, destroying the electrical system and causing smoking from under the hood or system malfunction, which in my case it fried the electrical system and the car had to be reprogrammed but I had to pay for the new key. I had incurred over 1500.00 in car repairs and another 3000 for renting a car for over 3 months waiting for a remedy. The dealership manager Shane Ohanran I had conversations with failed to take any kind of responsibility for any repairs. I am asking 5000 for out of pocket costs incurred INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

I HAVE AN ONGOING ISSUE WITH THE DRIVERS SIDE DOOR LOCK WHERE AT RANDOM TIMES (ABOUT 2X PER MONTH) THE DOORS MAKE A RATCHETING SOUND LIKE THE MOTOR IS TRYING TO LOCK AND UNLOCK DOOR IN VERY QUICK SEQUENCE. IT HAPPENS RIGHT AFTER I OPEN THE DOOR COMING INTO THE CAR FROM THE OUTSIDE. I UNLOCK VIA THE REMOTE WHEN THIS HAPPENS. I HAVE NOTICED THAT THE LOCK ON DOOR MOVES INTO A POSITION IT IS NOT SUPPOSED TO BE IN SO WHEN YOU CLOSE THE DOOR YOU CAN HEAR METAL ON METAL HITTING. FOR NOW THE DOOR SEEMS TO LOCK AND SECURE- I AM CONCERNED THIS WILL GET WORSE AND THE DOOR WILL NOT PROPERLY LOCK/ SECURE CAUSING THE DOOR TO COME OPEN WHILE DRIVING CAUSING HARM TO MYSELF OR TO OTHERS. I AM ATTACHING TWO PICTURES- ONE SHOWS THE LOCK AS NORMAL- THE OTHER SHOWS THE LOCK RIGHT AFTER THIS ISSUE HAPPENS WHERE THE WRONG POSITION OF THE LOCK CAN BE SEEN. I HAVE TAKEN THIS IN TO BMW MULTIPLE TIMES AND THEY CAN'T GET THE CAR TO PRODUCE THE ISSUE WHILE THERE AND SO THEY HAVE NOT BEEN ABLE TO RESOLVE. A SPECIALIST LOOKED AT THE CAR A THEY REPLACED AN ELECTRONIC BOARD THAT CONTROLS THE LOCKS BUT THE ISSUE CONTINUES. I AM FRUSTRATED AT THEIR LACK OF ABILITY OR INTEREST IN FINDING OUT WHAT IS HAPPENING OR RESOLVING THE ISSUE. THE ISSUE ABSOLUTELY DOES EXIST AND I AM CONCERNED FOR MY SAFETY. *TR