RoadVitals

2013 BMW 550XI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Nov 1, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 31, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2013 BMW 550XI, most frequently naming the engine, fuel system and body & structure categories. 1 safety recall has been issued covering this model year; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine228.6%
  • Fuel system228.6%
  • Body & structure114.3%
  • Electrical114.3%
  • Interior & seats114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V188000

EXTERIOR LIGHTING

Mar 31, 2015
13,443 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain model year 2013 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, and ActiveHybrid 5 vehicles. The rear reflex reflectors may not reflect enough light. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The vehicle may be less visible to other vehicles, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will replace the rear reflex reflectors, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 1, 2018

I WAS DRIVING MY BMW 550 XI ON THE HIGHWAY AT 70 MPH WHEN I HAD WHAT WAS TERMED BY THE BMW SERVICE TECHNICIAN AS A "CATASTROPHIC ENGINE FAILURE". AS I WAS DRIVING DOWN THE HIGHWAY AT I SUDDENLY LOST ALL POWER TO THE DRIVE TRAIN. I IMMEDIATELY HAD TO TAKE EVASIVE ACTION TO AVOID AN ACCIDENT AS ON A BUSY HIGHWAY IN CHICAGO AND SUDDEN LOSS OF POWER IS DANGEROUS. I WAS ABLE TO GET STOPPED AT THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART THE ENGINE. I THEN HAD THE VEHICLE TOWED TO BMW OF ORLAND PARK WHERE THE SERVICE TECHNICIAN DISMANTLED MY ENGINE TO DETERMINE THE CAUSE OF THE ENGINE FAILURE. THE DETERMINATION WAS MADE THAT INDEED THE ENGINE HAD A "ROD BEARING FAILURE" WHICH CAUSED THE CATASTROPHIC FAILURE. AS I UNDERSTAND ENGINES VERY WELL IT IS NOT SURPRISING THAT AN ROD BEARING COULD FAIL. WHY I AM FILING THIS COMPLAINT IS THAT THIS VEHICLE ONLY HAD 67,500 MILES ON IT AND AS I HAVE NOW DISCOVERED, MANY OTHER OWNERS OF THIS YEAR MAKE AND MODEL OF VEHICLE ARE HAVING THE SAME "CATASTROPHIC FAILURES" PUTTING THEM IN DANGEROUS SITUATIONS AS WELL. AS I CONTINUED TO INVESTIGATE THIS ISSUE I HAVE FOUND THAT BMW NA KNOWS ABOUT THIS SITUATION AND HAS TO DATE DONE NOTHING TO EITHER WARN VEHICLE OWNERS OF THIS SITUATION NOR DO ANYTHING ABOUT IT. I DO KNOW THAT MULTIPLE ROD BEARING FAILURES SUCH AS MINE CANNOT BE COINCIDENCE AND NEED TO BE INVESTIGATED AS ENGINE FAILURES AT HIGH SPEEDS ARE THE MOST DANGEROUS OF ALL FAILURES.

NHTSA ID
11144760
Incident
Aug 18, 2018
Mileage
67,500 mi
ElectricalInterior & seats
Filed Sep 13, 2018

TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE THE VEHICLE WAS STATIONARY, THE FRONT PASSENGER DOOR WOULD NOT UNLOCK WHEN PROMPTED. DURING THE FIRST OCCURRENCE OF THE FAILURE, THE VEHICLE REMOTE AUTOMATICALLY UNLOCKED THE FRONT PASSENGER DOOR. THE FAILURE RECURRED AND, OVER TIME, THE REMOTE BECAME COMPLETELY INOPERABLE AND WOULD NOT UNLOCK THE FRONT PASSENGER DOOR. CONSEQUENTLY, THE FRONT PASSENGER DOOR COULD NOT BE UNLOCKED AT ALL. THE VEHICLE WAS TAKEN TO WIDE WORLD OF CARS BMW (124 NY-59, SPRING VALLEY, NEW YORK 10977, (845) 425-2600). THE VEHICLE WAS NOT DIAGNOSED, BUT THE TECHNICIAN STATED THAT IT WAS PROBABLE THAT THE ACTUATOR MAY BE FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11129374
Incident
Aug 30, 2018
Engine
Filed Jul 26, 2018

TL* THE CONTACT OWNS A 2013 BMW 550XI. WHILE DRIVING AT ANY SPEED, THE VEHICLE EMITTED SMOKE FROM THE EXHAUST PIPE WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE BMW OF ROANOKE DEALER (2824 FRANKLIN RD SW, ROANOKE, VA 24014, 540-274-2475) WHERE IT WAS DIAGNOSED THAT THE VALVE STEM SEAL IN THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE OCCURRENCE WAS A KNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE VIN WAS NOT PROVIDED.

NHTSA ID
11113868
Incident
Jun 15, 2018
Mileage
115,000 mi
Fuel system
Filed Feb 24, 2018

I WOULD BE DRIVING THE VEHICLE AND AT A RANDOM TIME IT WOULD JERK VIOLENTLY AND THEN SLOW WHILE IN TRAFFIC ON THE FREEWAY. THE CAR WOULD GO INTO 'LIMP MODE" AND GIVE A 'DRIVETRAIN MALFUNCTION' ERROR. I RESEARCHED THIS ERROR ONLINE AND IT SEEMED IT COULD BE ANY NUMBER OF THINGS. THE FIRST COUPLE TIMES IT HAPPENED IT WENT AWAY UPON THE CAR BEING OFF. IT HAPPENED A COUPLE MORE TIMES BEFORE THE 'CHECK ENGINE' LIGHT CAME ON WITH THE 'DRIVETRAIN MALFUNCTION' ERROR ON THE CAR'S INFO CENTER. EACH TIME IT INVOLVED A VIOLENT JERKING OF THE CAR AND IMMEDIATE SLOWING DOWN OF THE CAR IN TRAFFIC. I DROVE IT TO NELSON'S AUTOMOTIVE CENTER IN PEWAUKEE, WI AFTER A FEW TIMES OF THIS HAPPENING. THEY DIAGNOSED THIS AS A FUEL PUMP FAILURE AND REPLACED THE FUEL PUMP. BASED ON MY RESEARCH THIS HAS BEEN AN ONGOING ISSUE FOR BMW FOR YEARS. FUEL PUMPS HAVE BEEN RECALLED ON THESE CARS UP TO THE YEAR OF MY CAR WHICH IS DISAPPOINTING.

NHTSA ID
11074691
Incident
Jan 31, 2018
Mileage
76,050 mi
Fuel system
Filed Sep 18, 2017

HIGH PRESSURE FUEL PUMP THE CAR STARTED SHAKING WHILE DRIVING LOST POWER CAR WENT INTO LIMP MODE AND KEPT SHAKING. THE CAR WOULD NOT EXCEED 10 MPH AND CREATED A SAFETY ISSUE

NHTSA ID
11024092
Incident
Sep 2, 2017
Mileage
64,000 mi
Filed Aug 16, 2017

SUNROOF EXPLODED. SHATTERED WITH GLASS PIECES EVERYWHERE. NO STONE OR EXTERNAL OBJECT HIT THE SUNROOF.

NHTSA ID
11015770
Incident
Aug 11, 2017
Mileage
35,000 mi
Body & structure
Filed Jan 5, 2017

BMW 550 XI WAS TRAVELING ON PA TURNPIKE WHEN THE SUNROOF EXPLODED INTO TINY SHARDS OF GLASS. THE CAR WAS GOING THE SPEED LIMIT, OUTSIDE TEMP WAS 24 DEGREES, THE SHADE WAS OPEN WHEN THE SUNROOF EXPLODED. THERE WERE NO ROCKS OR DEBRIS THAT HIT THE SUNROOF. THERE WERE NO CARS IN FRONT OF ME. I WAS NOT TRAVELING UNDER AN OVERPASS.

NHTSA ID
10940013
Incident
Jan 5, 2017
Mileage
30,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B160623

ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

B653423

ELECTRICAL SYSTEM; EQUIPMENT

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

B170318

ELECTRICAL SYSTEM

Butt connector for repairing a plug connection. The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.

SIM010917

EQUIPMENT

Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 550XI by model year
YearComplaintsRecallsInvestigationsIssue Index
2016201—
2014011—
2013Viewing710—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.