RoadVitals

2003 BMW 7 Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Nov 3, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 1, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2003 BMW 7 Series, most frequently naming the airbags, brakes and engine categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 31 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags112.5%
  • Brakes112.5%
  • Engine112.5%
  • Fuel system112.5%
  • Interior & seats112.5%
  • Other / unspecified112.5%
  • Seat belts112.5%
  • Tires & wheels112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Oct 1, 2010
198,352 units potentially affected
The defect: BMW IS RECALLING CERTAIN MODEL YEAR 2004-2010 5-SERIES, 6-SERIES, AND MODEL YEAR 2002-2008 7-SERIES VEHICLES. A CHECK VALVE OF THE BRAKE VACUUM PUMP MAY LEAK A SMALL AMOUNT OF LUBRICATING OIL. OVER TIME THIS COULD RESULT IN CONTAMINATION OF THE BRAKE BOOSTER.
The risk: POWER ASSIST BRAKING PERFORMANCE COULD BE ADVERSELY AFFECTED. IN EXTREME CASES THERE COULD BE A COMPLETE LOSS OF POWER ASSIST BRAKING. AN UNEXPECTED REDUCTION OR LOSS IN POWER BRAKING ASSIST MAY INCREASE THE RISK OF A CRASH.
The remedy: BMW WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT BMW AT 1-800-525-7417.
BMW OF NORTH AMERICA, LLCView on NHTSA.gov

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Dec 6, 2004
17,905 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH FRONT SEAT HEATING SYSTEMS, UPON ENTERING AND EXITING THE VEHICLE, EXCESSIVE CONTACT WITH THE SIDE BOLSTER THAT IS CONTAINED IN THE SEAT'S BACKREST MAY DAMAGE THE HEATING MAT LOCATED IN THIS AREA. IF SUCH DAMAGE WERE TO OCCUR, WITH THE SYSTEM TURNED ON, THE VEHICLE OCCUPANT MAY FEEL EXCESSIVE HEAT FROM THIS AREA.
The risk: IT IS POSSIBLE THAT THE HEATING MAT IN THE BACKREST'S SIDE BOLSTER COULD OVERHEAT AND DAMAGE, OR MELT A SMALL HOLE IN, THIS AREA OF THE SEAT COVER. IF THIS HAPPENED, IT COULD LEAD TO AN OCCUPANT BEING BURNED.
The remedy: DEALERS WILL MODIFY THE SEAT HEATING CIRCUIT. THE RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2004. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.
BMW OF NORTH AMERICA, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA12002ClosedEngineering Analysis

Vehicle Rollaway

Opened Apr 10, 2012
Closed Jan 24, 2013

In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770

ELECTRICAL SYSTEMLed to recall 12V502000
PE11025ClosedPreliminary Evaluation

Vehicle Rollaway

Opened Aug 5, 2011
Closed Apr 23, 2012

In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat

ELECTRICAL SYSTEM

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Nov 3, 2018

WITHOUT WARNING, THE HOOD LATCH UNLOCKED AND CAUSED THE HOOD TO OPEN WHILE DRIVING , HAPPENED ON SEVERAL OCCASIONS SINCE 2017/1/23. DEALERSHIP HAS TO SEE IT HAPPEN IN ORDER TO FIX. MILEAGE 100858 AT TIME I FIRST NOTICE IT.

NHTSA ID
11145074
Incident
Jan 23, 2017
Mileage
100,858 mi
Airbags
Filed Nov 3, 2018

THE CONTACT OWNS A 2003 BMW 745LI. AFTER THE VEHICLE WAS SERVICED, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. IN ADDITION, THE TENSION SEAT BELT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,082.

NHTSA ID
11145073
Incident
Sep 13, 2016
Mileage
101,085 mi
Seat belts
Filed May 27, 2015

SEAT BELT RESTRAINT TENSIONER FAULTY

NHTSA ID
10721738
Incident
Feb 10, 2015
Mileage
139,000 mi
EngineFuel system
Filed Aug 23, 2013

CAR DOES NOT START CORRECTLY AND STALLS WHILE SITTING AT LIGHTS. IT ALSO CUTS OFF WHILE DRIVING. *TR

NHTSA ID
10536911
Incident
Aug 14, 2013
Mileage
99,000 mi
Tires & wheels
Filed Aug 5, 2011

TIRES UNEVEN WEAR. *TT

NHTSA ID
10417144
Incident
Jul 17, 2011
Mileage
105,000 mi
Brakes
Filed Dec 7, 2010

TL* THE CONTACT OWNS A 2003 BMW 7 SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V446000 (COMPONENT: SERVICE BRAKES, HYDRAULIC: POWER ASSISTS: VACUUM). THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE VACUUM PUMP WAS LEAKING BUT WOULD NOT BE REPAIRED UNDER THE RECALL. THE DEALER ADVISED THAT ONLY THE VACUUM LINE HOSE WAS COVERED UNDER THE RECALL AND NOT THE PUMP. THE VACUUM PUMP WOULD BE THE RESPONSIBILITY OF THE CONTACT. THE MANUFACTURER WAS CONTACTED AND DID OFFER ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 62,300. UPDATED 01/28/11 *BF UPDATED 02/03/11*JB

NHTSA ID
10369509
Incident
Nov 24, 2010
Mileage
62,300 mi
Other / unspecified
Filed Dec 30, 2008

DRIVING ON INTERSTATE 295S IN WASHINGTON DC AROUND 11:30PM ON DEC 28TH 2008. ALL OF A SUDDEN I HEAR A LOUD BANG AND IMMEDIATELY LOSS CONTROL OF VEHICLE. I SWERVED TO THE RIGHT SHOULDER OF THE INTERSTATE AND STOPPED THE VEHICLE. UPON INSPECTING VEHICLE I NOTICED MY DRIVERS SIDE FRONT AND REAR TIRE WAS FLAT. WITH THE ASSISTANCE OF A POLICE OFFICER I PROCEEDED TO CHANGE THE TIRES WITH A SPARE AND ANOTHER TIRE MY FAMILY MEMBER BROUGHT FROM HOME. THIS IS WHEN I NOTICED THAT THE REAR RIM WAS COMPLETELY SPLIT AND THE INSIDE RING WAS RESTING ON THE BREAK ASSEMBLY. THEN I NOTICED THE FRONT RIM HAD SIMILAR DAMAGE IN THAT IT WAS COMPLETELY SPLIT AROUND THE INSIDE DIAMETER OF THE RIM. *TR

NHTSA ID
10253313
Incident
Dec 28, 2008
Mileage
64,500 mi
Interior & seats
Filed Aug 1, 2003

BRAND NEW BMW 760LI , SEAT MEMORY DOES NOT OPERATE AND MOVE THE SEATS PROPERLY WHEN CAR IS REMOTELY UNLOCKED AS PER THE CARS OPERATING MANUAL AND LISTED FEATURES. BMW NORTH AMERICA TOLD US THEY CANNOT FIX THE PROBLEM UNTIL SEPTEMBER WITH AN UPDATE. THE VEHICLE HAS BEEN IN SERVICE FOR OVER 14 DAYS FOR THIS PROBLEM. WHO PAYS THIS KIND OF MONEY TO BE TOLD YOU HAVE TO WAIT ANOTHER MONTH FOR A SOLUTION, A SIMPLE ONE.*AK

NHTSA ID
10030585
Incident
Jul 8, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B160623

ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

B653423

ELECTRICAL SYSTEM; EQUIPMENT

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

B660523

FORWARD COLLISION AVOIDANCE; LANE DEPARTURE; VEHICLE SPEED CONTROL

Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.

SIB-61-37-12

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BMW: THE HIGH-VOLTAGE (HV) BATTERY CELLS COULD BE DAMAGED IF THE VEHICLE IS PREVENTED FROM ENTERING SLEEP MODE FOR AN EXTENDED PERIOD OF TIME. UPDATED 03/11/2013 *JS

B61-17-12

INTERIOR LIGHTING; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:WINDSHIELD WIPER/WASHER

BMW: WIPERS LIGHTS AND FRONT POWER WINDOWS ARE INOPERATIVE. THIS SITUATION MAY START AND LEAD TO A PERMANENT FAULT. ALSO INCLUDED MODEL F07 (5 SERIES GRAN TURISMO) MODEL YEARS UP TO MARCH 2012. *JS

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 7 Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2012210
2011310
2010220
2009920
2008111255.6
2007132243.0
2006293450.8
2005412
2004284353.8
2003Viewing822
2002412
2001200
2000200
1999200
1998001
1997201
1996100
1995200
1994000
1993000
1992000
1991000
1990000
1989000
1988000
1987000
1986000
1985000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.