SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
2003 BMW 7 Series
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 8 NHTSA owner-reported complaints for the 2003 BMW 7 Series, most frequently naming the airbags, brakes and engine categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 31 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2003 | 1 | 1 |
| Dec 2008 | 1 | 2 |
| Dec 2010 | 1 | 3 |
| Aug 2011 | 1 | 4 |
| Aug 2013 | 1 | 5 |
| May 2015 | 1 | 6 |
| Nov 2018 | 2 | 8 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags112.5%
- Brakes112.5%
- Engine112.5%
- Fuel system112.5%
- Interior & seats112.5%
- Other / unspecified112.5%
- Seat belts112.5%
- Tires & wheels112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Vehicle Rollaway
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Vehicle Rollaway
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
WITHOUT WARNING, THE HOOD LATCH UNLOCKED AND CAUSED THE HOOD TO OPEN WHILE DRIVING , HAPPENED ON SEVERAL OCCASIONS SINCE 2017/1/23. DEALERSHIP HAS TO SEE IT HAPPEN IN ORDER TO FIX. MILEAGE 100858 AT TIME I FIRST NOTICE IT.
- NHTSA ID
- 11145074
- Incident
- Jan 23, 2017
- Mileage
- 100,858 mi
THE CONTACT OWNS A 2003 BMW 745LI. AFTER THE VEHICLE WAS SERVICED, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. IN ADDITION, THE TENSION SEAT BELT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,082.
- NHTSA ID
- 11145073
- Incident
- Sep 13, 2016
- Mileage
- 101,085 mi
SEAT BELT RESTRAINT TENSIONER FAULTY
- NHTSA ID
- 10721738
- Incident
- Feb 10, 2015
- Mileage
- 139,000 mi
CAR DOES NOT START CORRECTLY AND STALLS WHILE SITTING AT LIGHTS. IT ALSO CUTS OFF WHILE DRIVING. *TR
- NHTSA ID
- 10536911
- Incident
- Aug 14, 2013
- Mileage
- 99,000 mi
TIRES UNEVEN WEAR. *TT
- NHTSA ID
- 10417144
- Incident
- Jul 17, 2011
- Mileage
- 105,000 mi
TL* THE CONTACT OWNS A 2003 BMW 7 SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V446000 (COMPONENT: SERVICE BRAKES, HYDRAULIC: POWER ASSISTS: VACUUM). THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE VACUUM PUMP WAS LEAKING BUT WOULD NOT BE REPAIRED UNDER THE RECALL. THE DEALER ADVISED THAT ONLY THE VACUUM LINE HOSE WAS COVERED UNDER THE RECALL AND NOT THE PUMP. THE VACUUM PUMP WOULD BE THE RESPONSIBILITY OF THE CONTACT. THE MANUFACTURER WAS CONTACTED AND DID OFFER ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 62,300. UPDATED 01/28/11 *BF UPDATED 02/03/11*JB
- NHTSA ID
- 10369509
- Incident
- Nov 24, 2010
- Mileage
- 62,300 mi
DRIVING ON INTERSTATE 295S IN WASHINGTON DC AROUND 11:30PM ON DEC 28TH 2008. ALL OF A SUDDEN I HEAR A LOUD BANG AND IMMEDIATELY LOSS CONTROL OF VEHICLE. I SWERVED TO THE RIGHT SHOULDER OF THE INTERSTATE AND STOPPED THE VEHICLE. UPON INSPECTING VEHICLE I NOTICED MY DRIVERS SIDE FRONT AND REAR TIRE WAS FLAT. WITH THE ASSISTANCE OF A POLICE OFFICER I PROCEEDED TO CHANGE THE TIRES WITH A SPARE AND ANOTHER TIRE MY FAMILY MEMBER BROUGHT FROM HOME. THIS IS WHEN I NOTICED THAT THE REAR RIM WAS COMPLETELY SPLIT AND THE INSIDE RING WAS RESTING ON THE BREAK ASSEMBLY. THEN I NOTICED THE FRONT RIM HAD SIMILAR DAMAGE IN THAT IT WAS COMPLETELY SPLIT AROUND THE INSIDE DIAMETER OF THE RIM. *TR
- NHTSA ID
- 10253313
- Incident
- Dec 28, 2008
- Mileage
- 64,500 mi
BRAND NEW BMW 760LI , SEAT MEMORY DOES NOT OPERATE AND MOVE THE SEATS PROPERLY WHEN CAR IS REMOTELY UNLOCKED AS PER THE CARS OPERATING MANUAL AND LISTED FEATURES. BMW NORTH AMERICA TOLD US THEY CANNOT FIX THE PROBLEM UNTIL SEPTEMBER WITH AN UPDATE. THE VEHICLE HAS BEEN IN SERVICE FOR OVER 14 DAYS FOR THIS PROBLEM. WHO PAYS THIS KIND OF MONEY TO BE TOLD YOU HAVE TO WAIT ANOTHER MONTH FOR A SOLUTION, A SIMPLE ONE.*AK
- NHTSA ID
- 10030585
- Incident
- Jul 8, 2003
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The basic conditions for initializing the power windows are not met.
ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE
Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
ELECTRICAL SYSTEM; EQUIPMENT
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
FORWARD COLLISION AVOIDANCE; LANE DEPARTURE; VEHICLE SPEED CONTROL
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BMW: THE HIGH-VOLTAGE (HV) BATTERY CELLS COULD BE DAMAGED IF THE VEHICLE IS PREVENTED FROM ENTERING SLEEP MODE FOR AN EXTENDED PERIOD OF TIME. UPDATED 03/11/2013 *JS
INTERIOR LIGHTING; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:WINDSHIELD WIPER/WASHER
BMW: WIPERS LIGHTS AND FRONT POWER WINDOWS ARE INOPERATIVE. THIS SITUATION MAY START AND LEAD TO A PERMANENT FAULT. ALSO INCLUDED MODEL F07 (5 SERIES GRAN TURISMO) MODEL YEARS UP TO MARCH 2012. *JS
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2012 | 2 | 1 | 0 | — |
| 2011 | 3 | 1 | 0 | — |
| 2010 | 2 | 2 | 0 | — |
| 2009 | 9 | 2 | 0 | — |
| 2008 | 11 | 1 | 2 | 55.6 |
| 2007 | 13 | 2 | 2 | 43.0 |
| 2006 | 29 | 3 | 4 | 50.8 |
| 2005 | 4 | 1 | 2 | — |
| 2004 | 28 | 4 | 3 | 53.8 |
| 2003Viewing | 8 | 2 | 2 | — |
| 2002 | 4 | 1 | 2 | — |
| 2001 | 2 | 0 | 0 | — |
| 2000 | 2 | 0 | 0 | — |
| 1999 | 2 | 0 | 0 | — |
| 1998 | 0 | 0 | 1 | — |
| 1997 | 2 | 0 | 1 | — |
| 1996 | 1 | 0 | 0 | — |
| 1995 | 2 | 0 | 0 | — |
| 1994 | 0 | 0 | 0 | — |
| 1993 | 0 | 0 | 0 | — |
| 1992 | 0 | 0 | 0 | — |
| 1991 | 0 | 0 | 0 | — |
| 1990 | 0 | 0 | 0 | — |
| 1989 | 0 | 0 | 0 | — |
| 1988 | 0 | 0 | 0 | — |
| 1987 | 0 | 0 | 0 | — |
| 1986 | 0 | 0 | 0 | — |
| 1985 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.