RoadVitals

2012 BMW 7 Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 16, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 10, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 BMW 7 Series, most frequently naming the engine, other / unspecified and seat belts categories. 1 safety recall has been issued covering this model year; and 34 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine133.3%
  • Other / unspecified133.3%
  • Seat belts133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

Apr 10, 2012
2,846 units potentially affected
The defect: BMW IS RECALLING CERTAIN MODEL YEAR 2011 5-SERIES, 5-SERIES GRAN TURISMO, MODEL YEAR 2012 6-SERIES CONVERTIBLE, 7-SERIES, X5 SAV, AND X6 SAV VEHICLES EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED, ENGINES BECAUSE THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP CAN OVERHEAT.
The risk: THIS COULD LEAD TO A SMOLDERING OF THE PUMP OR AN ENGINE COMPARTMENT OR VEHICLE FIRE.
The remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUXILIARY WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 30, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
BMW OF NORTH AMERICA, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Apr 16, 2019

LOW ENGINE OIL COMES ON EVERY FEW MONTHS AND I HAVE TO ADD OIL AT THAT TIME. I DON'T KNOW WHERE THE OIL IS GOING BUT LEVEL IS DOWN TO MINIMUM. THIS HAS BEEN GOING ON FOR THE PAST TWO YEARS, SINCE I PURCHASED THE CAR.

NHTSA ID
11196721
Incident
Apr 16, 2019
Other / unspecifiedSeat belts
Filed Aug 30, 2013

ON OR ABOUT THE ABOVE DATE, I TRIED TO DRIVE MY NEW CAR IN 2 INCHES OF SNOW,UP A MODERATE GRADE. DESPITE THE TRACTION CONTROL AND HAVING BRAND NEW TIRES, THE VEHICLE WAS UNABLE TO MOVE ANYWAY BUT SIDEWAYS. THE VEHICLE WAS UNFIT FOR ITS PURPOSE AND USE. COMPLAINTS TO THE DEALER AND MANUFACTURER HAVE BEEN IGNORED.

NHTSA ID
10538133
Incident
Jan 6, 2006
Mileage
200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B110614

ENGINE

This bulletin outlines the Customer Care Package program that has been designed exclusively for BMWvehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fueleconomy without compromising on its “class leading” power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package thatincludes a 6 point check, and if necessary, the replacement of one or more of the following powertraincomponents: Hot-Film Air Mass Sensors PIEZO High Pressure Fuel Injectors Engine Vacuum Pump Fuel System Low Pressure Sensor/Feed Line Fresh Air Intake Turbo Seals Crankcase Ventilation Lines (Hoses)

B131110

FUEL/PROPULSION SYSTEM

Only fuel nozzles with the recommended “specified” diameter for diesel engine passenger vehicles can beinserted into the filler neck. Most fuel stations have their diesel fuel pumps fitted with this recommendeddiameter fuel nozzle. However, if the vehicle’s filler-neck misfuelling protection system has been disabled, or the incorrectdiameter fuel nozzle has been installed on the diesel fuel pump, the vehicle’s diesel fuel system can becontaminated by filling the diesel engine vehicle with gasoline. If the diesel fuel system has been contaminated with gasoline, follow the repair guidelines below:

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B160623

ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

B653423

ELECTRICAL SYSTEM; EQUIPMENT

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 7 Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2012Viewing210
2011310
2010220
2009920
2008111255.6
2007132243.0
2006293450.8
2005412
2004284353.8
2003822
2002412
2001200
2000200
1999200
1998001
1997201
1996100
1995200
1994000
1993000
1992000
1991000
1990000
1989000
1988000
1987000
1986000
1985000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.