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2012 Porsche Panamera S E-Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 12, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 24, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Porsche Panamera S E-Hybrid, most frequently naming the body & structure, fuel system and steering categories. 1 safety recall has been issued covering this model year; and 403 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure125.0%
  • Fuel system125.0%
  • Steering125.0%
  • Suspension125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V322000

ELECTRICAL SYSTEM

Apr 24, 2019
33,206 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2016 Panamera 4S and Panamera S, 2011-2016 Panamera, Panamera 4 and Panamera Turbo, 2012-2016 Panamera Turbo S and Panamera S E-Hybrid, 2013-2016 Panamera GTS, 2013 Panamera Platinum Edition and Panamera 4 Platinum Edition, 2014-2016 Panamera 4S Executive, Panamera Turbo Executive and Panamera Turbo S Executive, 2015 Panamera Diesel and 2016 Panamera 4 Edition, Panamera Edition and Panamera Turbo S Exclusive Series vehicles. Water may enter the A/C blower control unit, causing an electrical short circuit.
The risk: An electrical short increases the risk of fire.
The remedy: Porsche will notify owners, and dealers will inspect the blower control unit, replacing it as necessary, free of charge. The recall began February 10, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA7. Note: Porsche recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Porsche Cars North America, Inc.Manufacturer number AKA7View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Aug 12, 2016

TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA S E-HYBRID. THE CONTACT NOTICED STRONG FUEL FUMES INSIDE THE VEHICLE. THE CONTACT HAD TO DRIVE THE VEHICLE WITH THE WINDOWS DOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10895362
Incident
Jun 1, 2016
Body & structureSteeringSuspension
Filed Nov 13, 2012
Crash reported1 injury reported

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

NHTSA ID
10484517
Incident
Oct 11, 2012
Mileage
14,806 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

18/26

POWER TRAIN

Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)

13/26

ENGINE

Allocation of Approved Engine Oils MY 2027 (13/26)

TSTR 2641

PiUS Update Information Software Version: 3.2

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche Panamera S E-Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2016021—
2015121—
2014111—
2013010—
2012Viewing210—
2011000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.