RoadVitals

2002 BMW 745I Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Dec 12, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
20%
of 54 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 BMW 745I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

AirbagsDriver assistanceInterior & seats
Filed Dec 12, 2017

AIR BAG LIGHT ON SEAT DRIVER WANT ADJUST PROPER

NHTSA ID
11054084
Incident
Jan 7, 2014
Mileage
90,000 mi
Airbags
Filed May 6, 2016

TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO CHECKED ALL CONNECTIONS TO THE AIR BAGS, SCANNED THE COMPUTER, AND THE LIGHT DIMMED. THE FAILURE RECURRED AFTER TWO WEEKS AND THE LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. A FOLLOW-UP APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
10863653
Incident
Jan 15, 2012
Mileage
100,000 mi
AirbagsSeat belts
Filed May 28, 2014

STARTED MY 745I UP FOR A QUICK TRIP TO THE STORE AND RECEIVED A RESTRAINT SYSTEM FAILURE LIGHT. AFTER SOME RESEARCH IT SEEMS THAT THIS HAS BEEN A PROBLEM WITH THE 7 SERIES FOR SOME TIME AND BMW HAS EVEN ISSUED A RECALL WITH A 10 YEAR RESTRICTION. I CANNOT UNDERSTAND WHY MY 2002 IS NOT COVERED UNDER THIS RECALL SINCE BMW IS AWARE THAT THIS HAS BEEN A PROBLEM. PRESENTLY MY CAR IS UNSAFE TO DRIVE AND THE COST TO REPAIR BY DEALER IS EXTREMELY HIGH. BMW NEEDS TO OWN UP TO ALL MODELS WITH THIS PROBLEM SINCE THIS IS A SERIOUS SAFETY ISSUE. *TR

NHTSA ID
10594469
Incident
May 26, 2014
Mileage
149,000 mi
Airbags
Filed May 22, 2013

GOT ON FREEWAY DROVE 10 MILES GOT OFF FREEWAY. STOPPED AT LIGHTS IN NORMAL TRAFFIC, GOING 35MPH. THAN ALL OF A SUDDEN LIGHT AND WARNING COMES ON SAYING PASS-RESTRAINT AIR BAG MALFUNCTION. WONT READ MY SEATBELT WHEN I BUCKLE UP NOR WHEN SITTING IN PASSENGER IS SITTING. *TR

NHTSA ID
10513202
Incident
May 21, 2013
Mileage
115,000 mi
Airbags
Filed Apr 25, 2012

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SAFETY INFORMATION MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,000.

NHTSA ID
10456484
Incident
Apr 1, 2012
Mileage
85,000 mi
AirbagsInterior & seats
Filed Dec 21, 2011

FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG BELT TENSIONER OR BELT FORCE LIMITER. *TR

NHTSA ID
10440862
Incident
Dec 20, 2011
Mileage
89,000 mi
AirbagsSeat belts
Filed Sep 14, 2011

PASSENGER SAFETY SYSTEMS FAULT / AIR BAG / SEAT BELT TENSIONER WARNING LIGHT HAS ACTIVATED ON MY CAR. 2004 ONWARDS MODELS WERE RECALLED FOR THIS SAME ISSUE. CAN YOU PLEASE ADVISE WHY ALL AFFECTED CARS ARE NOT COVERED AS THIS IS CLEARLY A MODEL / YEAR WIDE SAFETY FAULT WITH THE SENSOR MAT OR BELT TENSIONER SYSTEMS. BMW ARE TAKING NO RESPONSIBILITY AND PUT THE PROBLEM OF RECALLS ONTO NHTSA. PLEASE HELP AS I DO NOT WANT TO TRANSPORT MY FAMILY IN AN UNSAFE VEHICLE AND CANNOT AFFORD THE $1800 REPAIR WHILE CERTAIN OWNERS ARE HAVING THIS TAKEN CARE OF BY BMW UNDER THE RECALL. *KB

NHTSA ID
10425439
Incident
Sep 1, 2011
Mileage
81,000 mi
Airbags
Filed Mar 16, 2009

MY VEHICLE IS A 2002 BMW 745I THAT HAS AN DRIVE SYSTEM AND THE LATEST WARNING NOTE CAME UP ON THE IDRIVE SCREEN THAT SAYS, "FAULT IN PASS.-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. FASTEN AND CONTINUE TO WEAR BELTS. PLEASE CONTACT THE NEAREST BMW CENTER". MY RESEARCH INDICATES THAT THERE IS A SERVICE BULLETIN THAT BMW INITIATED THAT COVERS THIS ISSUE FOR A 10 YEAR PERIOD. *TR

NHTSA ID
10262000
Incident
Dec 14, 2008
Mileage
99,800 mi
AirbagsElectrical
Filed Sep 24, 2008

TL*THE CONTACT OWNS A 2002 BMW 745I. WHEN THE CONTACT STARTED THE IGNITION, THE FRONTAL AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE AIR BAG SENSOR. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE IS 69,800. UPDATED 10/16/08 *BF THE AIR BAG LIGHT ILLUMINATED AND THE AC WAS NOT WORKKING ON HIGH. UPDATED 10/21/08.*JB

NHTSA ID
10243353
Incident
Aug 6, 2008
Mileage
67,000 mi
AirbagsEngine
Filed Jan 28, 2003

I PURCHASE A NEW 745I AND AFTER 10MONTHS OF CONSTANT AGGRAVATION AND FUSTRATION BY THE NUMEROUS FAILURES OF THIS CAR, I WOULD LIKE FOR BMW TO DO SOMETHING ABOUT THIS. MY CAR CONSTANTLY KEEP HAVING ENGINE FAILURE, RECENTLY BMW HAD TO REPLACE THE CYLINDER HEADS (FOR A NEW CAR THIS IS UNACCEPTABLE). I WOULD TO RETURN THIS CAR TO BMW FOR A FAIR EXCHANGE.

NHTSA ID
10003550
Incident
Jan 19, 2003
Mileage
10,000 mi
Airbags
Filed Sep 23, 2002

ON 8/9/02, MY CAR'S SEAT BELT AND AIR BAG WARNING LIGHT CAME ON. THE DEALER TOOK THE CAR ON 8/12/02, AND RETURNED IT 8/21/02. MR. MOODY OF LEITH REPORTED THAT THE PROBLEM HAD NOT BEEN RESOLVED BUT AWAITED DELIVERY OF REVISED SOFTWARE IN "A COUPLE OF WEEKS". WHILE THE WARNING MESSAGE WAS NO LONGER POSTED (THEY SAID THEY HAD MERELY EMPTIED THE MEMORY), THEY COULD NOT ASSURE ME THAT THE SAFETY MECHANISMS WERE OPERATING PROPERLY. I HAD THEM PICK UP THE CAR AGAIN, AND THEY STILL COULD NOT ASSURE ME THAT THE EQUIPMENT WAS WORKING PROPERLY. I SPOKE WITH AN FIELD ENGINEER AT BMW (DAN) WHO ASSURRED ME THAT THE PROBLEM (ERROR CODE 9388) WAS A FALSE READING AND THAT THE SAFETY DEVICES WERE OPERATING CORRECTLY. I ASKED THAT THIS BE PUT IN WRITING, GIVEN THAT I HAD ALREADY REC'D SEVERAL DIFFERING INTERPRETATIONS. I HAVE NOW REQUESTED WRITTEN ASURANCE 3 TIMES (ONCE IN WRITING) AND HAVE NOT RECEIVED SUCH CONFIRMATION. HENCE, I DO NOT KNOW IF THIS SAFETY EQUIPMENT IS OPERATING. THE DEALER INDICATED THAT THIS PROBLEM HAS OCCURRED IN OTHER 2002 7.45I'S.

NHTSA ID
767586
Incident
Aug 9, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .