ENGINE AND ENGINE COOLING
2002 BMW 745I
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 54 NHTSA owner-reported complaints for the 2002 BMW 745I, most frequently naming the brakes, airbags and powertrain (other) categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 26 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2002 | 1 | 1 |
| Sep 2002 | 1 | 2 |
| Jan 2003 | 2 | 4 |
| Apr 2003 | 1 | 5 |
| Jun 2003 | 1 | 6 |
| Jul 2003 | 1 | 7 |
| Sep 2003 | 3 | 10 |
| Apr 2004 | 1 | 11 |
| Nov 2004 | 1 | 12 |
| Jan 2005 | 1 | 13 |
| Sep 2006 | 1 | 14 |
| Sep 2008 | 1 | 15 |
| Mar 2009 | 1 | 16 |
| Sep 2009 | 1 | 17 |
| Feb 2010 | 2 | 19 |
| Jun 2010 | 1 | 20 |
| Dec 2010 | 1 | 21 |
| Jan 2011 | 1 | 22 |
| May 2011 | 1 | 23 |
| Jun 2011 | 1 | 24 |
| Aug 2011 | 3 | 27 |
| Sep 2011 | 2 | 29 |
| Dec 2011 | 1 | 30 |
| Jan 2012 | 2 | 32 |
| Mar 2012 | 1 | 33 |
| Apr 2012 | 2 | 35 |
| Jun 2012 | 2 | 37 |
| Sep 2012 | 2 | 39 |
| Nov 2012 | 1 | 40 |
| Mar 2013 | 2 | 42 |
| May 2013 | 2 | 44 |
| Jul 2013 | 1 | 45 |
| Nov 2013 | 1 | 46 |
| May 2014 | 1 | 47 |
| Nov 2014 | 1 | 48 |
| Mar 2015 | 1 | 49 |
| Jul 2015 | 1 | 50 |
| Jan 2016 | 1 | 51 |
| May 2016 | 1 | 52 |
| Dec 2017 | 1 | 53 |
| Feb 2020 | 1 | 54 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes1318.3%
- Airbags1115.5%
- Powertrain (other)912.7%
- Transmission811.3%
- Electrical811.3%
- Engine811.3%
- Fuel system34.2%
- Interior & seats34.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govFUEL SYSTEM, GASOLINE:DELIVERY
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Vehicle Rollaway
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Vehicle Rollaway
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I BOUGHT THE CAR FROM SOMEONE IN CASH. IT HAS SMOKE COMING OUT OF THE TAIL PIPES. WHEN ITS SITTING AND IDLING FOR A WHILE IT SMOKES TERRIBLY.
- NHTSA ID
- 11311060
- Incident
- Nov 16, 2018
AIR BAG LIGHT ON SEAT DRIVER WANT ADJUST PROPER
- NHTSA ID
- 11054084
- Incident
- Jan 7, 2014
- Mileage
- 90,000 mi
TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO CHECKED ALL CONNECTIONS TO THE AIR BAGS, SCANNED THE COMPUTER, AND THE LIGHT DIMMED. THE FAILURE RECURRED AFTER TWO WEEKS AND THE LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. A FOLLOW-UP APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
- NHTSA ID
- 10863653
- Incident
- Jan 15, 2012
- Mileage
- 100,000 mi
VEHICLE HAS A RECALL FOR BRAKE VACUUM PUMP 10V-446. VEHICLE WAS BROUGHT INTO A LOCAL MECHANIC AND HE SAID THE BRAKE MASTER CYLINDER WAS NOT WORKING PROPERLY. HE DID RESEARCH AND SAID THAT IT WAS A BMW RECALL. FINALLY TOOK VEHICLE INTO BMW (TUCSON) AND THE SAID THEY SAW NO OIL LEAK, THEREFORE MASTER CYLINDER WOULD NOT BE REPLACED. THEY WANT TO CHARGE $1,175 TO FIX IT. THE BRAKE VACUUM PUMP AND MASTER CYLINDER WORK TOGETHER. BMW IS NOT FIXING THE REAL PROBLEM, THEY ARE EXPECTING ME TO FIX THE FLAWED BRAKE SYSTEM. THE HEAT OF THE ENGINE CAN BURN OIL OFF, SO JUST BECAUSE THEY DIDN'T SEE IT, DOESN'T MEAN IT WASN'T THERE AND CAUSED THE FAILURE OF THE MASTER CYLINDER DIAPHRAGM. WHEN THE PART CONNECTED THE RECALL AND IS FAULTY, THAT SHOULD BE COVERED. THIS IS A SAFETY ISSUE THAT BMW IS NOT FIXING AND ALLOWING VEHICLES ON THE ROAD WITH FAULTY BRAKES. THEY DESIGNED THE BRAKING SYSTEM AND BEING SUCH AN IMPORTANT PART OF A VEHICLE, THEY SHOULD BE RESPONSIBLE TO FIX THE PROBLEM. ALL BRAKING PARTS ARE ORIGINAL BMW PARTS.
- NHTSA ID
- 10822343
- Incident
- Jan 26, 2016
ALL OF A SUDDEN, I GOT INTO MY 745I 2002,"FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG BELT TENSIONER OR BELT FORCE LIMITER. CONTINUE TO WEAR SAFETY BELT DESPITE FAULT." THIS IS AN OBVIOUS DEFECTIVE MATERIALS FROM BMW MANUFACTURING PLANT.
- NHTSA ID
- 10733823
- Incident
- Jun 30, 2015
- Mileage
- 144,300 mi
TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
- NHTSA ID
- 10694591
- Incident
- Mar 2, 2015
- Mileage
- 150,000 mi
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- NHTSA ID
- 10654654
- Incident
- Oct 13, 2014
- Mileage
- 80,000 mi
STARTED MY 745I UP FOR A QUICK TRIP TO THE STORE AND RECEIVED A RESTRAINT SYSTEM FAILURE LIGHT. AFTER SOME RESEARCH IT SEEMS THAT THIS HAS BEEN A PROBLEM WITH THE 7 SERIES FOR SOME TIME AND BMW HAS EVEN ISSUED A RECALL WITH A 10 YEAR RESTRICTION. I CANNOT UNDERSTAND WHY MY 2002 IS NOT COVERED UNDER THIS RECALL SINCE BMW IS AWARE THAT THIS HAS BEEN A PROBLEM. PRESENTLY MY CAR IS UNSAFE TO DRIVE AND THE COST TO REPAIR BY DEALER IS EXTREMELY HIGH. BMW NEEDS TO OWN UP TO ALL MODELS WITH THIS PROBLEM SINCE THIS IS A SERIOUS SAFETY ISSUE. *TR
- NHTSA ID
- 10594469
- Incident
- May 26, 2014
- Mileage
- 149,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The basic conditions for initializing the power windows are not met.
ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE
Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
ELECTRICAL SYSTEM; EQUIPMENT
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
EQUIPMENT:ELECTRICAL
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.