RoadVitals

2004 BMW 745I

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Sep 8, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
3 injuries, 0 deaths reported

Overview

Our database contains 24 NHTSA owner-reported complaints for the 2004 BMW 745I, most frequently naming the electrical, powertrain (other) and engine categories. 1 NHTSA investigation names it; and 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA12002ClosedEngineering Analysis

Vehicle Rollaway

Opened Apr 10, 2012
Closed Jan 24, 2013

In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770

ELECTRICAL SYSTEMLed to recall 12V502000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectricalPowertrain (other)
Filed Sep 8, 2022
Crash reported1 injury reported

The electric parking gear shift slipped out of park on it own. When I stepped out of the car and the gear was placed in P park position, I got out the car was completely in park and not moving, I went to open my garage and planned to come back and drive car in garage. The car automatically with no one driving slipped into another gear on its own, I looked up as I was opening garage the car was driving towards me and pinned me in between the garage and car. I was stuck and screaming for help I almost lost my life a neighbor ran over and put it in reverse and saved my life. I was car flighted to trauma unit with fractured hips and pelvic area. I was almost killed in this accident.

NHTSA ID
11483481
Incident
Mar 28, 2022
ElectricalEngineExterior lighting
Filed Jul 23, 2020
Fire reported

BMW 745I 2004 ..ERROR CODE FOR HEADLIGHTS APPEAR ON DASH..I WENT AND REPLACE ALL LIGHT BULBS THEN NOTICED ALL THE WIRING IN THE HEADLIGHT UNIT ARE BRIDLE AND BROKEN DOWN CAUSING SHORTAGES AND ELECTRICAL PROBLEMS...VERY DANGEROUS IF DRIVING CAN ACTUALLY CAUSE A FIRE

NHTSA ID
11341221
Incident
Jul 11, 2020
Mileage
2 mi
Other / unspecified
Filed Dec 6, 2016

MY WHEELS HAVE BEEN SEEPING AIR FOR A YEAR NOW. I TAKE THE RIM IN TO GET REPAIRED.TECH NOTIFIED ME THE WHEEL IS USELESS AND NEEDS TO BE REPLACED. WHILE SHIPPING AROUND, NO WHEEL SHOP HAS BEEN ABLE TO LOCATE A REPLACEMENT, INCLUDING THE DEALER WHO SOLD IT TO ME. I PAID OVER 2600 FOR WHEELS AND TIRES EXPECTING AT LEAST THE WHEELS THE LIFE OF THE CAR CONSIDERING THE WHEELS BEING LUXURY. DURING A EXTENSIVE SEARCH FOR A REMEDY WITHOUT HAVING TO BUY A NEW SET OF WHEELS I CAME ACROSS THIS WEBSITE REGARDING A RECALL OF OVER 1500 WHEELS MADE BY SEVAS MODEL S10. HOW DO I GO BY TO HONOR THIS RECALL...I STILL HAVE WHEELS AND ORIGINAL TIRES. *TR

NHTSA ID
10930109
Incident
Mar 17, 2016
Airbags
Filed Dec 22, 2015
Fire reported1 injury reported

TL* THE CONTACT OWNED A 2004 BMW 745I. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD AN UNUSUALLY LOUD NOISE AND THE FRONT END OF THE VEHICLE EXPLODED INTO FLAMES. THE CONTACT'S CLOTHES CAUGHT ON FIRE. THE FAILURE OCCURRED IN FRONT OF A FIRE STATION WHERE THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. BOTH FIRE AND POLICE REPORTS WERE FILED. THE CONTACT SUSTAINED MINOR INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. WHEN NOTIFIED OF THE INCIDENT, THE MANUFACTURER STATED THE EXPLOSION COULD HAVE BEEN FROM THE AIR BAGS; HOWEVER, BMW DID NOT USE TAKATA AIR BAGS. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID
10811653
Incident
Aug 12, 2014
Mileage
150,000 mi
Interior & seats
Filed Aug 6, 2015
Fire reported1 injury reported

ON JULY 15, 2015, I WAS DRIVING ON FAR LEFT LANE OF HIGHWAY 65 HEADED TOWARD I80 TO SACRAMENTO WHEN I STARTED SMELLING HAIR BURNING AND FELT INTENSE HEAT ON MY LOWER BACK WHICH WAS PRESSING AGAINST THE DRIVER SEAT BACK. QUICKLY SMOKE STARTED COMING UP BETWEEN BY LEFT ARM AND ACROSS MY BODY. I WAS UNSURE OF WHAT WAS HAPPENING SO ATTEMPTED TO MOVE ACROSS HIGHWAY TO FAR RIGHT LANE PULL OVER ONTO HIGHWAY SHOULDER. AS SOON AS I COULD, I PARKED THE CAR JUMPED OUT OF THE DRIVER SEAT AND SAW THE SMOKE COMING OUT OF THE DRIVER'S SEAT BACK, I GRABBED MY BOTTLE OF WATER AND POURED IT ONTO THE SEAT WHERE AN APPARENT HOLE HAD BURNED THRU. WHEN SAFE, DROVE HOME AND CALLED BMW DEALERSHIP IN ROSEVILLE, CA TO REPORT THE INCIDENT. THE CAR WAS TAKEN INTO THE DEALERSHIP ON 7/16. THEY HAVE REPORTED IT AS A FAULTY HEATING MECHANISM TO BMW CORPORATE OFFICE. HOWEVER, THERE IS YET NO RESPONSE FROM CORPORATE AND NO RESOLUTION. BMW CORPORATE APPEARS TO BE ATTEMPTING TO MAKE US/OWNERS RESPONSIBLE FOR THE COSTS. IT HAS BEEN 22 DAYS SINCE THE INCIDENT AND DESPITE MULTIPLE CALLS, EMAILS AND COMMUNICATIONS, NOTHING HAS BEEN DONE TO ADDRESS THE FAULTY HEATING MECHANISM. PLEASE ADVISE WHAT CAN BE DONE TO GET ATTENTION TO THIS MATTER. BY THE GRACE OF GOD MY WIFE WAS NOT DRIVING AND I WAS ABLE TO GET ACROSS THE FREEWAY SAFELY BEFORE ANY HARM OR DAMAGE WAS DONE. WE DON'T WANT OTHERS TO SUFFER ANY CONSEQUENCES BECAUSE OF FURTHER DELAYS AND LACK OF ATTENTION TO THIS CRITICAL SAFETY ISSUE.

NHTSA ID
10746875
Incident
Jul 15, 2015
Mileage
44,430 mi
Powertrain (other)
Filed Feb 17, 2015

LOSS OF ACCELERATION WHILE DRIVING THE CAR. HAPPENS WHEN YOU ACCELERATE QUICKLY SPECIALLY WHILE CHANGING THE LANE. WHEN THIS HAPPENS, THE INSTRUMENT PANEL GOES DARK, THEN I NEED TO PULL OVER SHUT THE CAR AND RESTART. WHEN THE MECHANIC DIAGNOSED IT, BASED ON THE DTC CODE, HE FIRST RECOMMENDED CHANGING THE BATTERY, WHICH I DID. THE PROBLEM REMAINED THE SAME, AND BASED ON THE DTC CODE CHANGED THE ALTERNATOR. AND THE PROBLEM IS STILL THERE. BMW REFUSES TO PAY FOR THE REPAIR, THEY SAY THAT THIS CAN HAPPEN DUE TO THE AGE OF THE CAR. I DON'T EXPECT THAT A BMW TRANSMISSION SHOULD GO BAD UNDER 73K MILES, EVEN IF THE CAR IS 10+ YEARS OLD. THE CAR HAS NEVER BEEN DRIVEN IN SNOW/ICE, STAYS IN GARAGE FROM OCT - APRIL. IT'S UNFORTUNATE THAT BMW REFUSES TO ASSIST WITH. HAVE BEEN READING VARIOUS FORUMS THAT A LOT OF PEOPLE HAVING THIS ISSUE WHEN THE TRANSMISSION FAILSAFE MESSAGE COMES. I WOULD LIKE BMW TO STEP UP AND TAKE THE OWNERSHIP OF GETTING THIS ISSUE FIXED. *TR

NHTSA ID
10683789
Incident
Dec 15, 2014
Mileage
73,900 mi
Airbags
Filed Feb 5, 2015

TL* THE CONTACT OWNS A 2004 BMW 745I. AFTER STARTING THE VEHICLE, THE PASSENGER AND DRIVER SIDE AIR BAG WARNING LIGHTS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT BOTH SEAT MAT SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ID
10681413
Incident
Feb 5, 2014
Mileage
65,000 mi
ElectricalEnginePowertrain (other)
Filed Dec 19, 2014

I HAVE DRIVEN 2004 BMW 745I FOR THE PAST 10 YEARS. IT HAS 44000 MILES ON THE ODOMETER. RECENTLY, IT STOPS WHILE DRIVING. EACH TIME IT STOPS, THE GEAR IS SHIFTED TO NEUTRAL. WHEN I TRIED TO START ENGINE, IT WON'T START. AFTER USING CELL PHONE TO REQUEST FOR HELP, THE ENGINE STARTS. IT HAPPENED MORE THAN FIVE TIMES. *TR

NHTSA ID
10667212
Incident
Dec 5, 2014
Mileage
44,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B160623

ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

B653423

ELECTRICAL SYSTEM; EQUIPMENT

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

B662419

EQUIPMENT:ELECTRICAL

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.

B611305

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 745I by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010
2007110
2006010
2005163457.3
2004Viewing240146.4
2003322259.8
2002542251.7
2001100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.