Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Jul 17, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
4 injuries, 0 deaths reported
Overview
Our database contains 24 NHTSA owner-reported complaints for the 2004 Toyota RX300, most frequently naming the other / unspecified, electrical and transmission categories.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 3 in Mar 2010. Most recent month: 1.View as table
Monthly owner complaints for the 2004 Toyota RX300
Month
Complaints filed
Cumulative
Apr 2008
1
1
May 2008
1
2
Jun 2008
1
3
Apr 2009
1
4
Jul 2009
1
5
Aug 2009
2
7
Feb 2010
1
8
Mar 2010
3
11
Aug 2010
1
12
Oct 2010
1
13
Feb 2011
1
14
Mar 2011
1
15
Aug 2011
1
16
Oct 2012
1
17
Feb 2014
1
18
Oct 2014
2
20
Nov 2014
1
21
Jan 2016
1
22
Oct 2016
1
23
Jul 2019
1
24
What owners report
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
CLAIM SDVIK110 THE INCIDENT WHICH OCCURRED ON APRIL 19TH OF 2018, OCCURRED WHEN HERTZ CORPORATION MADE REMARKS THAT WERE NOT ONLY SLANDEROUS BUT DEFAMING TO THE PLAINTIFF, [XXX] NAME AND REPUTATION. HERTZ CORPORATION ALLEGE THAT THE PLAINTIFF COMMITTED THE CRIME OF THEFT, WHICH IS A FELONY CRIMINAL OFFENSE. THIS CRIME IS PUNISHABLE BY IMPRISONMENT. HERTZ CORPORATION HAS CLAIMED THAT THE PLAINTIFF DID NOT RETURN A RENTAL VEHICLE IN THE TIME REQUIRED, PER THE TERMS OF THE WRITTEN CONTRACT. THIS STATEMENT IS FALSE GIVEN THAT [XXX] RETURNED TO THIS VEHICLE TO THE AGREED LOCATION, EVEN PRIOR TO THE DATE AND TIME THAT IT WAS DUE TO BE DELIVERED. [XXX] HAS PROVIDED THIS OFFICE WITH EVIDENCE THAT WILL PROVE THAT SHE DID IN FACT RETURN THE VEHICLE TO 3. PRIOR TO LEAVING THE HERTZ LOT WHERE THE VEHICLE WAS ORIGINALLY RENTED, (3851 EL CAJON BOULEVARD SAN DIEGO CALIFORNIA 92105) AN INSPECTION WAS CONDUCTED ON THIS VEHICLE. THE VEHICLE INSPECTION CONSISTED OF CHECKING THE EXTERIOR FOR PHYSICAL DAMAGE AND INTERIOR FOR PHYSICAL DAMAGE. IT WAS DURING THIS TIME THAT THE REPRESENTATIVE FOR HERTZ AND [XXX] NOTED VISIBLE EXTERIOR DAMAGE TO THE VEHICLE. BOTH THE REPRESENTATIVE AND PLAINTIFF TOOK PHOTOGRAPHS AND HAVE WRITTEN DOCUMENTATION OF THE DAMAGE NOTED TO THE VEHICLE PRIOR TO RENTAL. IT WAS ALSO DURING THE RENTAL OF THIS VEHICLE, [XXX] MADE ATTEMPTS TO CONTACT THE CORPORATE OFFICE AND REPORT THAT THIS VEHICLE WAS IN UNSAFE CONDITION. THIS IS A VEHICLE THAT IN REGARDS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, THIS VEHICLE WOULD BE DEEMED AS UNSAFE FOR THE ROADWAYS. THE HERTZ CORPORATION REFUSE TO PROVIDE [XXX] WITH AN ALTERNATE OR ALTERNATIVE VEHICLE THAT WAS SAFE FOR THE ROADWAY AND REFUSE TO ACKNOWLEDGE THAT [XXX] DID NOT FEEL SAFE AND THAT THIS VEHICLE WAS A DANGER TO NOT ONLY HERSELF, BUT OTHERS ON THE ROADWAY. 4. [XXX] WAS MALICIOUSLY ACCUSED OF NOT ONLY DAMAGING THIS VEHICLE DURING ITS TIME OF RENTAL, BUT THEN NEVER RETURNING IT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
NHTSA ID
11232631
Incident
Apr 18, 2018
Other / unspecified
Filed Oct 4, 2016
WE BOUGHT OUR BRAND NEW 2017 TOYOTA CAMRY SE, 4 WEEKS AGO, IT SHAKES VIOLENTLY DURING NORMAL DRIVING SPEEDS & FREEWAY SPEEDS. OUR BRAND NEW CAR'S ALL 4 BRIDGESTONE TIRES WERE REPLACED 2 WEEK'S AGO AND THE PROBLEM HAS ONLY GOTTEN WORST EVEN WITH NEW TIRES. THE DEALERSHIP TOOK ANOTHER BRAND NEW CAR FROM THE LOT AND IT HAD THE SAME PROBLEM. WE'VE TESTED 3 OTHER CARS WITH MICHELIN & BRIDGESTONE TIRES AND THEY ALL SHAKE. THE DEALERSHIP HAS VALIDATED THAT THE CARS ARE SHAKING BUT HAS FAILED TO FIX THE PROBLEM. IN THE LAST 4 WEEKS SINCE WE PURCHASED THE CAR THE CAR'S BEEN IN THE SHOP THE LAST TWO WEEKS - AND IS STILL IN THE SHOP. IT MAKES ME DIZZY DRIVING THE CAR. FOR ME THIS IS AT MINIMUM A SAFETY ISSUE AND NOW CAUSING HEALTH PROBLEMS. TOYOTANATION WEBSITE SHOWS MANY OTHER OWNERS WITH THE SAME PROBLEM. HTTP://WWW.TOYOTANATION.COM/FORUM/310-7TH-GENERATION-2012/1200698-2015-2016-CAMRY-VIBRATIONS-SHUDDER.HTML PLEASE HELP! *TR
NHTSA ID
10913863
Incident
Sep 7, 2016
Electrical
Filed Jan 8, 2016
I AM NOT SURE I AM USING THIS FORM CORRECTLY, IT WOULD BE NICE TO GET A CONFIRMATION EMAIL. MY COMPLAINT IS ABOUT THE NEW NAVIGATION SYSTEM BEING INSTALLED ON THE NEW TOYOTAS. I BOUGHT A 2016 AND DISCOVERED THEY ARE MAKING US USE A NAVIGATION SYSTEM CALLED SCOUT GPS THAT REQUIRES THE DRIVER TO FOCUS ON A LIST OF DIRECTIONS ON A SMALL SCREEN FOR DETAILS WHILE DRIVING. WHILE DRIVING WE ARE NOT ALLOWED TO ENTER DATA FOR SAFETY REASONS BUT THIS NEW SYSTEM DOES THIS IN THE OPPOSITE BY REQUIRING THE DRIVER TO ATTEMPT TO FOLLOW A LIST OF WRITTEN DIRECTIONS WHILE DRIVING. THE MAP FUNCTION WHICH WAS LARGE ON PREVIOUS NAV SYSTEMS IS NOW REDUCED TO A SMALL SIZE AND LINES OF TEXT REPLACE THE EASY TO USE MAP. THIS NEW NAV SYSTEM IS AS DANGEROUS AS TEXTING AND TALKING WHILE DRIVING. THE LATER FIELDS ON THIS FORM DO NOT QUITE OFFER A TRUE WAY TO FILE MY COMPLAINT SO SOME OF IT MAY NOT BE RIGHT.
NHTSA ID
10819075
Incident
Jan 1, 2016
Other / unspecified
Filed Nov 25, 2014
AIR PRESSURE SENSORS. *TR
NHTSA ID
10661009
Incident
Nov 13, 2014
AirbagsOther / unspecified
Filed Oct 31, 2014
Crash reported1 injury reported
I HAD A ONE CAR ACCIDENT & THE AIR BAGS ON THE SIDE OF THE DRIVERS DOOR INJURED BOTH OF MY LEGS. MY LEFT LEG HAD THE INSIDE CUT TO THE BONE & SKIN RIPPED OFF, COULD NOT WALK FOR 8 WEEKS, HAD PLASTIC SURGERY. LARGE INDENTED SCAR NOW WITH SWELLING OF LEG, OTHERWISE LEG WORKS FINE. MY RIGHT LEG HAS A LARGE HEMATOMA WITH SWELLING, NO BROKEN SKIN. THE PARAMEDICS FELT IT WAS THE AIR BAGS THAT CAUSED THE PROBLEM.. CAR WAS TOTALED, MAKE IS 2007 CAMRY, COMPUTER WOULD NOT ALLOW ME TO PUT IN MAKE OF CAR.
NHTSA ID
10651746
Incident
Nov 29, 2012
Body & structureOther / unspecified
Filed Oct 1, 2014
2006 LEXUS RX330 DASHBOARD CRACKING I'M AFRAID THAT THE PASSENGER AIRBAGS ARE GOING TO COME OUT. *TR
NHTSA ID
10640511
Incident
Jan 3, 2012
Body & structureOther / unspecified
Filed Feb 6, 2014
TOYOTA PRIUS (2008) HATCH RELEASE RUBBER COVER PIECE DETACHED AND TORE APART. NOTE THAT MY RX300 SELECTION OF MAKE/PART NUMBER IS BOGUS, AS I HAVE NO WAY OF KNOWING WHO MADE THIS RUBBER COMPONENT. *TR
NHTSA ID
10563215
Incident
Mar 2, 2013
Other / unspecified
Filed Oct 15, 2012
AFTER ONLY ABOUT 3-4 YEARS USE, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF OUR 2007 TOYOTA PRIUS HAS MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. WE BELIEVE THIS MELTING PROCESS STARTED AT ABOUT THE 3 YR. MARK. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL CAR OWNERS. TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $96 PLUS REPAIR COSTS, AND HAS DONE NOTHING ABOUT A RECALL. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3 YEAR MARK. I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, SO I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO INQUIRE FROM TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES THAT ARE MELTING. A DOOR HANDLE OR HATCH HANDLE SHOULD BE MADE TO LAST MORE THAN 3 YEARS. FOR MORE REPORTS OF THIS PROBLEM, PLEASE REVIEW THIS FORUM: HTTP://PRIUSCHAT.COM/FORUMS/GEN-II-...RUNK-HATCH-RELEASE-RUBBER-PIECE-MELTED-4.HTML THANK YOU FOR YOUR ASSISTANCE! *TR